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Independent Living Home

Ohio Living Westminster – Thurber

Independent Living Home

Ohio Living Westminster – Thurber

717 Neil Ave, Columbus, OH 43215 View map
Overview of Ohio Living Westminster – Thurber

Peacefully set in the harmonious neighborhood of Columbus, OH, Ohio Living Westminster-Thurber is a trusted community that offers assisted living. Alongside cozy and purposely built studio to two-bedroom floor plans, exceptional care is provided 24/7 to ensure residents’ comfort and safety. Housekeeping and laundry services are also available, so residents have a worry-free lifestyle.

Residents are encouraged to live actively and make new friends with a thoughtfully curated calendar of fun recreational activities and enriching programs. With restaurant-style dining, residents enjoy mealtimes that satisfy their dietary needs and preferences. Transportation services and basic utilities are also provided for residents’ convenience. This pet-friendly community creates the ideal setting for residents to spend their golden years happily.

(614) 228-8888

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Ohio average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Ohio average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Ohio average: 2.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Ohio average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 10m per day

This home provides 35% more nursing time per resident than the Ohio average.

Ohio average: 3h 50m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 73

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Ohio average
Occupancy rate 25%
Residents per day (avg) 31
Occupancy rate
25%
Residents per day (avg)
31

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

79% of new residents, usually for short-term rehab.

Typical stay 4 days

Private pay

20% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 5 years

Finances and operations

Voluntary non-profit community
Home revenue
$5.9M
Operating deficit
-$1.1M
Voluntary non-profit community
Home revenue
$5,874,285.00
Operating deficit
$-1,124,111.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.4M
41.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.1M
Total costs $6.5M
Bed community size
73-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License details

Facility type
Residential Care Facility
Status Active
County: FRANKLIN

Additional licensing details

CMS Certification Number: 365416

Ownership & operating entity

Ohio Living Westminster – Thurber is administrated by CAITLIN DISTEL.

Safety & Compliance

Emergency Systems: Yes
Safety Features: Emergency call system and 24-hour on-site caregiving staff.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Samantha Patrick
Contact: Mica Rees, Chief Brand & Growth Officer

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Contact Information

Fax: (614) 228-8898

Additional Policies & Features

Housekeeping: Yes

Amenities & Lifestyle

Fitness center
library
indoor heated pool
raised garden plots
dining venues including a pub and restaurant-style dining
concierge services
social activities
pet-friendly environment.

Programs & Activities

Activities
Your calendar can be as full as you like with events, live entertainment, movie nights, and more.
Specific Programs
Independent Living, Assisted Living, Memory Care, Health Services, Long Term Care, Rehab Studios, Home Health & Hospice, Palliative Medicine

Dining & Nutrition

Food Description
Dining venues include a pub, multiple restaurant-style dining services, and a grab-and-go market.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Ohio Living Westminster – Thurber

Independent Living Assisted Living Memory Care
Contact Ohio Living Westminster – Thurber

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Payment & Funding Options

Methods of Payment other than Private: Medicaid Assisted Living Waiver for Services

Performance summary

Key indicators of commitment to quality care and safety.

Scores

Resident Satisfaction Score
82.21

Based on survey responses.

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Latest inspection

Date:February 12, 2025

Inspection oversight

Immediate jeopardy identified:No
Substandard quality of care cited:No

1 total citation

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Ohio average: 2 citations

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

83 / 100

Ohio average: 86 / 100

2022 – 2023 Period

Care and services

93 / 100

Ohio average: 89 / 100

Environment

92 / 100

Ohio average: 95 / 100

Moving in

69 / 100

Ohio average: 82 / 100

Facility culture

82 / 100

Ohio average: 86 / 100

Caregivers

88 / 100

Ohio average: 89 / 100

Spending time

87 / 100

Ohio average: 80 / 100

Meals and dining

72 / 100

Ohio average: 81 / 100

Health Inspection History

Inspections
Total health inspections 6

Ohio average 6.7


Last Health inspection on May 2025

Total health citations 22

Ohio average 30.9

Citations per inspection
3.67

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 22 citations resulted from standard inspections; and 4 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Ohio average

Ohio average: 0.3


Serious Health citations More info 2
122% worse than Ohio average

Ohio average: 0.9

0 critical citations More info Ohio average: 0.3

2 serious citations More info Ohio average: 0.9

19 moderate citations More info Ohio average: 29

1 minor citation More info Ohio average: 0.7
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 29, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 29, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. May 29, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 29, 2025
Corrected

Compare Independent Living around Columbus The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

Ohio Living Westminster – Thurber
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Columbus (Harrison West)
128
A+
71
Studio / 1 Bed / 2 Bed / 3 Bed
CAITLIN DISTEL
83
1
The Estates at Knightsbridge
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Columbus (Olentangy Commons)
-
A+
52
Studio / 1 Bed / 2 Bed / 3 Bed
-
82
1
The Bristol Senior Living at Worthington Hills
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Columbus
-
A
31
Studio / 1 Bed / 2 Bed / 3 Bed
-
-
-
Wexner Heritage Village – Creekside at The Village
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Columbus (Berwick)
-
-
28
Studio / 1 Bed / 2 Bed / 3 Bed
-
-
-

Places of interest near Ohio Living Westminster – Thurber

Address 1.3 miles from city center

Address 717 Neil Ave, Columbus, OH 43215

Calculate Travel Distance to Ohio Living Westminster – Thurber

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 113
Employees 82
Contractors 31
Staff to resident ratio 3.90:1
82% better than Ohio average

Ohio average ratio: 2.14:1

Avg staff/day 25
Average shift 7.7 hours
5% worse than Ohio average

Ohio average: 8.1 hours

Total staff hours (quarter) 17,605
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

8.5%

1,503 contractor hours this quarter

Certified Nursing Assistant: 8 Speech Language Pathologist: 5 Licensed Practical Nurse: 4 Respiratory Therapy Technician: 4 Occupational Therapy Assistant: 3 Physical Therapy Aide: 2 Physical Therapy Assistant: 2 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant378456,88891100%8.8
Registered Nurse140143,34991100%8.7
Licensed Practical Nurse184222,6108897%8.6
Clinical Nurse Specialist2029576369%7.8
Mental Health Service Worker3037446470%6
Speech Language Pathologist0557036875%4.5
Other Dietary Services Staff1015036571%7.7
Administrator1014485662%8
Nurse Practitioner1014325459%8
Physical Therapy Aide0223766673%5.7
Nurse Aide in Training4043153437%8.3
Respiratory Therapy Technician0441446673%1.9
Qualified Social Worker011422527%1.7
Physical Therapy Assistant022373033%1.1
Occupational Therapy Aide0112267%3.7
Occupational Therapy Assistant033201516%1.4
RN Director of Nursing1011622%8
Medical Director011122%0.5
45 Certified Nursing Assistant
% of Days 100%
14 Registered Nurse
% of Days 100%
22 Licensed Practical Nurse
% of Days 97%
2 Clinical Nurse Specialist
% of Days 69%
3 Mental Health Service Worker
% of Days 70%
5 Speech Language Pathologist
% of Days 75%
1 Other Dietary Services Staff
% of Days 71%
1 Administrator
% of Days 62%
1 Nurse Practitioner
% of Days 59%
2 Physical Therapy Aide
% of Days 73%
4 Nurse Aide in Training
% of Days 37%
4 Respiratory Therapy Technician
% of Days 73%
1 Qualified Social Worker
% of Days 27%
2 Physical Therapy Assistant
% of Days 33%
1 Occupational Therapy Aide
% of Days 7%
3 Occupational Therapy Assistant
% of Days 16%
1 RN Director of Nursing
% of Days 2%
1 Medical Director
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
29 residents
Residents by payment source
Medicare
2 residents (6.9%)
Medicaid
9 residents (31%)
Private pay or other
18 residents (62.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.2
11% better than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.5
49% better than Ohio average

Ohio average: 12.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.0%
56% better than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.6%
31% worse than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 4.9%
78% better than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 7.9%
131% worse than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.3%
15% better than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
263% worse than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.9%
6% better than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.1%
In line with Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.7%
In line with Ohio average

Ohio average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.7%
In line with Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
25% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 72.7%
In line with Ohio average

Ohio average: 75.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $15K
79% lower than Ohio average

Ohio average: $69K

Number of fines 1
46% fewer fines than Ohio average

Ohio average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Ohio average

Ohio average: 0.5

Fines amount comparison
Fines amount comparison
This facility $15K
Ohio average $69K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 17, 2023
$15K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.