Manor Terrace Care Suites

Q: What is the best email address for Manor Terrace Care Suites?

The team at Manor Terrace Care Suites can be reached at jhoward@retirement.org.

Nursing Home & Assisted Living · Medford, OR

CMS overall rating

1250 Mira Mar Avenue, Medford, OR 97504 View map

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Manor Terrace Care Suites accepts Medicare and private pay.

Calculator: See prices in your area

Manor Terrace Care Suites accepts Medicare and private pay.

Overview of Manor Terrace Care Suites

Manor Terrace Care Suites is a distinguished assisted living community in Medford, OR, that offers personal care. With its commitment to residents’ welfare, cozy rooms and accessible amenities are provided in a nurturing environment. The community also helps with light housekeeping, laundry, and meal preparation, ensuring residents have a hassle-free lifestyle.

Fun events and engaging fitness programs are conducted to keep residents active and socially connected. Medication reminders are also given, so residents do not have to worry about their prescriptions. Accompanied by its dedicated services and clean setting, residents are guaranteed the finest retirement experience.

(541) 857-7777

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Oregon state averages

Total nursing care / resident

6h 39m per day

This facility Oregon avg (5h 15m per day)

vs Oregon avg

+27%

2 of 6 metrics below state avg

Standout metric Weekend RN is +202% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 41m per day	▲ 143% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	40m per day	▼ 27% State avg: 55m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	4h 23m per day	▲ 27% State avg: 3h 27m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	5h 51m per day	▲ 29% State avg: 4h 32m per day · National avg: 3h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	5m per day	▼ 15% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	1h 21m per day	▲ 202% State avg: 27m per day · National avg: 29m per day

Capacity and availability

82 days

30-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

16 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 14 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

77%

Higher than the Oregon average: 65.7%

Occupied beds

23 / 30

Average occupied beds in Oregon homes 55 beds

Facility TypeResidential Care Facility

StatusActive

IssuanceOctober 21, 2009

CountyJackson

Manor Terrace Care Suites is legally operated by Rogue Valley Manor, and administrated by Jill Howard.

Does not offer Alzheimer's Care

Email [email protected]

Pets not allowed

Smoking not allowed

Since 2021 · 5 years of data 4 deficiencies 4 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Oregon state average

Overall vs. OR average

Latest Inspection June 24, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	OR Average	vs. OR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	4	31	This facility has 87% fewer total deficiencies than a typical Oregon nursing home (4 vs. OR avg 31).↓ 87% better
Deficiencies per year Average deficiencies per year since 2021.	0.8	6.2	This facility has 87% fewer deficiencies per year than a typical Oregon nursing home (0.8 vs. OR avg 6.2).↓ 87% better
Deficiencies per inspection Average deficiencies per inspection.	1	4.4	This facility has 77% fewer deficiencies per inspection than a typical Oregon nursing home (1 vs. OR avg 4.4).↓ 77% better
Licensing violations Violations of state licensing requirements identified during facility inspections.	4	12	This facility has 67% fewer licensing violations than a typical Oregon nursing home (4 vs. OR avg 12).↓ 67% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	OR Average	vs. OR Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	4	7	This facility has 43% fewer total inspections than a typical Oregon nursing home (4 vs. OR avg 7).↓ 43% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

June 24, 2025 inspection found 1 deficiency for kitchen cleanliness and repair issues, including food spills and needed maintenance under Food Sanitation Rules.
March 21, 2024 inspection found the kitchen in substantial compliance with food sanitation rules, with only a comment-level deficiency noted.
May 1, 2023 re-licensure survey identified 4 deficiencies involving change of condition monitoring, controlled substances tracking, and restraint use; some were corrected by July 26, 2023 revisit.

Show Inspection Reports

Inspections since 2023

Total health inspections 3

Oregon average 5.1

Last Health inspection on Apr 2025

Total health citations

Oregon average 34

Citations per inspection

6.33

Oregon average 6.86

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 19 citations resulted from standard inspections; 2 of 19 resulted from complaint investigations; and 1 of 19 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than Oregon average

Oregon average: 0.5

Serious health citations

100% better than Oregon average

Oregon average: 1.2

0 critical citations Oregon average: 0.5

0 serious citations Oregon average: 1.2

19 moderate citations Oregon average: 32.1

0 minor citations Oregon average: 0.2

Citations history (last 3 years)

Nutrition moderate citation Apr 24, 2025

Corrected

Pharmacy moderate citation Apr 24, 2025

Corrected

Quality of Care moderate citation Apr 24, 2025

Corrected

Resident Rights moderate citation Apr 24, 2025

Corrected

Total staff 92

Employees 69

Contractors 23

Staff to resident ratio 3.41 : 1

16% more staff per resident than Oregon average

Avg staff/day 29

Average shift 7.5 hours

0% compared with Oregon average

Total staff hours (quarter) 20,105

Nursing staff breakdown

9.2 hours

10.8 hours

7.5 hours

Contractor staffing

1,577 contractor hours this quarter

Physical Therapy Assistant: 6 Speech Language Pathologist: 5 Respiratory Therapy Technician: 4 Physical Therapy Aide: 3 Occupational Therapy Aide: 2 Qualified Social Worker: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	36	0	36	9,205	92	100%	7.5
Registered Nurse	17	0	17	3,829	92	100%	9.2
Medication Aide/Technician	8	0	8	2,064	92	100%	7.9
Licensed Practical Nurse	3	0	3	1,130	82	89%	10.8
Speech Language Pathologist	0	5	5	632	71	77%	5.4
RN Director of Nursing	1	0	1	590	78	85%	7.6
Nurse Practitioner	1	0	1	495	66	72%	7.5
Other Dietary Services Staff	1	0	1	487	66	72%	7.4
Administrator	1	0	1	443	59	64%	7.5
Physical Therapy Assistant	0	6	6	423	65	71%	5.7
Mental Health Service Worker	1	0	1	285	38	41%	7.5
Respiratory Therapy Technician	0	4	4	199	60	65%	3.2
Medical Director	0	1	1	130	26	28%	5
Occupational Therapy Aide	0	2	2	79	18	20%	4.4
Physical Therapy Aide	0	3	3	72	23	25%	3.1
Qualified Social Worker	0	1	1	24	19	21%	1.3
Occupational Therapy Assistant	0	1	1	18	8	9%	2.3

36 Certified Nursing Assistant

% of Days 100%

17 Registered Nurse

% of Days 100%

8 Medication Aide/Technician

% of Days 100%

3 Licensed Practical Nurse

% of Days 89%

5 Speech Language Pathologist

% of Days 77%

1 RN Director of Nursing

% of Days 85%

1 Nurse Practitioner

% of Days 72%

1 Other Dietary Services Staff

% of Days 72%

1 Administrator

% of Days 64%

6 Physical Therapy Assistant

% of Days 71%

1 Mental Health Service Worker

% of Days 41%

4 Respiratory Therapy Technician

% of Days 65%

1 Medical Director

% of Days 28%

2 Occupational Therapy Aide

% of Days 20%

3 Physical Therapy Aide

% of Days 25%

1 Qualified Social Worker

% of Days 21%

1 Occupational Therapy Assistant

% of Days 9%

View All Staffing Data in Medford

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.0

15% better than Oregon average

Oregon average: 10.5

Functional decline score 20.5

In line with Oregon average

Oregon average: 21.1

Long-stay resident measures

Need for Help with Daily Activities Increased 22.9%

40% worse than Oregon average

Oregon average: 16.3%

Walking Ability Worsened 19.8%

21% better than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence 18.9%

16% better than Oregon average

Oregon average: 22.6%

Falls with Major Injury 0.0%

100% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers 2.1%

70% better than Oregon average

Oregon average: 6.9%

Urinary Tract Infection 1.8%

15% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight 0.0%

100% better than Oregon average

Oregon average: 5.3%

Depressive Symptoms 0.0%

100% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use 0.0%

100% better than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine 100.0%

In line with Oregon average

Oregon average: 95.7%

Short-stay resident measures

Pneumococcal Vaccine 98.6%

14% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase 0.6%

70% better than Oregon average

Oregon average: 1.8%

Influenza Vaccine 96.1%

18% better than Oregon average

Oregon average: 81.2%

Breakdown by payment type

Medicare

60% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

40% of new residents, often for short stays.

Typical stay 4 years

Total residents 27

Medicare

40.7% of residents

Private pay or other

59.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Manor Terrace Care Suites from 2012–2023, based on CMS SNF Cost Reports.

Occupancy Rate 76.6% ↑ 24.5pp vs 2022

Net Patient Income -$20.4M ↓ ~$2.7M vs 2022

Payroll Costs $26.9M ↑ ~$1.6M vs 2022

Operating Margin -46.3% ↓ 15.0pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	57.2%	60.0%	61.9%	57.3%	54.1%	1,344.5%	1,346.2%	1,429.0%	122.9%	57.1%	52.2%	76.6%
Beds	72	72	72	72	72	72	72	68	785	187	178	178
Net Income	$2,455,698	$2,150,424	$1,846,148	$5,582,355	$489,173	$5,565,183	$2,394,984	$81,515	$5,207,264	$8,554,381	-$11,397,718	$3,528,161
Gross Revenue	$44,545,600	$46,112,163	$9,289,331	$7,413,202	$7,461,953	$43,043,424	$40,377,337	$42,298,641	$42,531,731	$54,626,947	$56,910,067	$44,623,869
Operating Expenses	$43,911,032	$46,708,319	$49,533,008	$49,551,175	$51,127,958	$52,620,593	$55,823,235	$59,880,391	$56,734,532	$58,528,566	$74,072,013	$64,430,427
Net Patient Income	-$3,678,401	-$5,332,591	-$44,976,202	-$47,192,247	-$48,480,276	-$14,327,294	-$15,667,669	-$17,829,436	-$14,711,050	-$4,308,194	-$17,638,563	-$20,385,697
Net Patient Revenue	$40,232,631	$41,375,728	$4,556,806	$2,358,928	$2,647,682	$38,293,299	$40,155,566	$42,050,955	$42,023,482	$54,220,372	$56,433,450	$44,044,730
Payroll Costs	$16,762,201	$17,509,425	$18,806,479	$19,032,760	$21,668,400	$22,160,154	$24,747,323	$26,024,528	$25,283,098	$23,580,320	$25,288,643	$26,901,811
Operating Margin %	-9.1%	-12.9%	-987.0%	-2,000.6%	-1,831.1%	-37.4%	-39.0%	-42.4%	-35.0%	-8.0%	-31.3%	-46.3%
Medicare %	10.1%	10.3%	9.4%	12.8%	14.6%	0.4%	0.6%	0.6%	0.6%	5.0%	6.2%	5.4%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Private %	89.9%	89.7%	90.6%	87.2%	85.4%	99.6%	99.4%	99.4%	99.4%	95.0%	93.8%	94.6%
Net Patient Revenue/Day	$2,670	$2,626	$280	$157	$186	$108	$114	$119	$119	$1,392	$1,665	$885
Cost/Day	$2,914	$2,965	$3,044	$3,288	$3,589	$149	$158	$169	$161	$1,502	$2,186	$1,294
Avg Length of Stay	72.5 days	68.5 days	93.5 days	63.6 days	61.1 days	74.8 days	63.0 days	47.7 days	88.3 days	124.0 days	71.2 days	81.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 09/2023.

Net patient revenue

$44.0M

Net patient income

-$20.4M

Governmental community Operated by a subsidized facility district.

Net patient revenue

$44.0M

Net patient income

-$20.4M

Other income

$23.9M

Payroll costs

$26.9M 61.1% of net patient revenue

Other operating costs

$37.5M

Total costs

$64.4M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (60% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 60%

Private pay 40%

Coverage residents most often leave under.

Medicare 61%

Private pay 39%

3.5 miles from city center Estimated distance in miles from Medford's city center to Manor Terrace Care Suites's address, calculated via Google Maps.

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Oregon Project Independence (OPI)

OPI

Age 60+

General Oregon resident, at risk of nursing home but not Medicaid-eligible.

Income Limits ~$2,000/month individual, varies

Asset Limits $5,000 individual

Cost-sharing required; rural/urban balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled

General Oregon resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+

General OR resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled

General OR resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General OR resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand; Oregon Veterans’ Homes option.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+

General OR resident, homeowner 5+ years, low-income.

Income Limits (2025) ~$58,000/year household, adjusted annually

Asset Limits Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits

Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+

General OR resident (or spouse of any age); no income limit.

Income Limits (2025) None; donations encouraged.

Asset Limits Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits

Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Who is the owner of Manor Terrace Care Suites?

The legal owner and operator of Manor Terrace Care Suites is Rogue Valley Manor.

Is Manor Terrace Care Suites in a walkable area?

Manor Terrace Care Suites has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Manor Terrace Care Suites?

Manor Terrace Care Suites's occupancy is 77%.

Are pets allowed at Manor Terrace Care Suites?

No, Manor Terrace Care Suites has a no-pet policy.

What is the best email address for Manor Terrace Care Suites?

The team at Manor Terrace Care Suites can be reached at [email protected].

Who is the administrator of Manor Terrace Care Suites?

Jill Howard is the administrator of Manor Terrace Care Suites.

How many beds does Manor Terrace Care Suites have?

Manor Terrace Care Suites has 30 beds.

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Manor Terrace Care Suites

Overview of Manor Terrace Care Suites

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Memory & Specialized Care

Contact Information

Additional Policies & Features

Contact Manor Terrace Care Suites

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

36 Certified Nursing Assistant

17 Registered Nurse

8 Medication Aide/Technician

3 Licensed Practical Nurse

5 Speech Language Pathologist

1 RN Director of Nursing

1 Nurse Practitioner

1 Other Dietary Services Staff

1 Administrator

6 Physical Therapy Assistant

1 Mental Health Service Worker

4 Respiratory Therapy Technician

1 Medical Director

2 Occupational Therapy Aide

3 Physical Therapy Aide

1 Qualified Social Worker

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Manor Terrace Care Suites

Calculate Travel Distance to Manor Terrace Care Suites

Financial Assistance for Nursing Home in Oregon

Oregon Project Independence (OPI)

Oregon Medicaid Community-Based Care

Program of All-Inclusive Care for the Elderly (PACE)

Medicare Savings Program (MSP)

Family Caregiver Support Program (FCSP)

VA Aid and Attendance (A&A) and Housebound Benefits

Senior Property Tax Deferral Program

Elderly Nutrition Program (ENP)

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Oregon