Norwood Crossing

Assisted Living Home
Overview of Norwood Crossing

Norwood Crossing is a non-profit nursing home in Chicago, IL, that offers a wide range of care options, including assisted living, memory care, skilled nursing, rehabilitation, and respite care. Promoting a home-like atmosphere, the community ensures older adults are treated like family. Nutritious meals, recreational activities, and household services are also offered, ensuring older adults experience maintenance-free living. Through individualized care options, the community strives to help residents thrive in their later years.

Fun games, light exercises, and social events are just some of the activities that residents can participate in for leisure and wellness. Cozy living spaces, accessible hallways, and lively gathering areas make the community an ideal retirement option. With its ideal location along North Avondale Avenue, near public transportation and restaurants, residents gain easy access to their necessities and leisure. As one of the best options for retirement in Illinois, this nursing home has comprehensive care options and extensive amenities dedicated to older adults’ welfare.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Illinois average: 2.5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Illinois average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Illinois average: 2.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Illinois average: 2.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 51m per day

This home provides 24% more nursing time per resident than the state average.

Illinois average: 3h 6m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 55

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Illinois average
Occupancy rate 89.1%
Residents per day (avg) 113
Occupancy rate
89.1%
Residents per day (avg)
113

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

68% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

23% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$26.5M
Operating deficit
-$2.8M
Voluntary non-profit home Other
Home revenue
$26,541,363.00
Operating deficit
$-2,757,619.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
35.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.8M
Total costs $29.3M
Bed community size
55-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 83 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Status
Active
Facility Type
Assisted Living/Shared Housing Establishment
License Date
January 23, 2025
License Expiration
January 22, 2027

Additional licensing details

County: Cook

Ownership & operating entity

Norwood Crossing is legally operated by NORWOOD CROSSING ASSOCIATION.

Profit status: for-profit

Type Of Units

Permanent Units
35 units
Alzheimer's Units
20 units
Total beds
55 units

Care Services

Offers Alzheimer's Care
Alzheimer's Certification

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Transportation services icon
Transportation services icon

Transportation Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

On-site medical care and health services icon
On-site medical care and health services icon

On-site Medical Care and Health Services

Types of Care at Norwood Crossing

Assisted Living Memory Care Skilled Nursing Respite Care

Inspection History

In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.

3 visits/inspections

1 visits/inspections triggered by complaints

Breakdown by inspection type
  • 2 licensing inspections
  • 1 complaint investigation

Latest inspection

Date:May 22, 2025

Inspection history

05/03/2024 Annual Licensure Only Survey
Inspection
01/08/2025 Annual Licensure Only Survey
Inspection
05/22/2025 Complaint Original Investigation
Inspection

Compare Assisted Living around Chicago

The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Norwood Crossing
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Chicago (Norwood Park)
131
No
-
83
NORWOOD CROSSING ASSOCIATION
89.1%
$20,880,646.00
$9,452,387.00
45.3%
112.50
3/5
3.8583
3/5
4/5
2/5
4
29
2
+80%
+24%
+29%
Studio / 1 Bed / 2 Bed
Amazing Grace Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Chicago (Norwood Park)
72
Yes
-
48
AMAZING GRACE LUXURY LIVING, LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Sunrise of Lincoln Park
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Chicago (Lincoln Park)
60
Yes
A-
97
SZR LINCOLN PARK OPCO LC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Brookdale Lake View
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Chicago (Lake View East)
41
No
A+
90
BLC-KENWOOD OF LAKE VIEW, LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
The Hallmark
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

RC

Respite Care

Chicago (Lake View East)
-
Yes
-
87
BELLOWS, WARREN
68.3%
$3,667,654.00
$6,383,250.00
174%
22.80
4/5
5.6709
3/5
5/5
4/5
-
-
-
-
+83%
-1%
Studio / 1 Bed / 2 Bed

Places of interest near Norwood Crossing

Address 12.1 miles from city center

Address 6016 N Nina Ave, Chicago, IL 60631

Calculate Travel Distance to Norwood Crossing

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

269
Total Staff
130
Employees
139
Contractors
51,814
Total Hours (Quarter)
71
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse688 Yes
Licensed Practical Nurse26.6 No
Certified Nursing Assistant1608.5 Yes
Staff by Category
Administration
2 staff
7.6hs shift avg
Nursing Staff
230 staff
8.3hs shift avg
Physicians & Practitioners
4 staff
7.5hs shift avg
Therapy Services
20 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.9hs shift avg
Dietary Services
10 staff
7.4hs shift avg
Other Services
2 staff
7.4hs shift avg
Contractor Analysis
15.9%
of total hours from contractors
8,237 contractor hours this quarter
Certified Nursing Assistant: 87 Registered Nurse: 30 Physical Therapy Aide: 6 Speech Language Pathologist: 6 Dietitian: 1 Respiratory Therapy Technician: 2 Qualified Social Worker: 1 Occupational Therapy Assistant: 3 Physical Therapy Assistant: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant738716027,03191100%8.5
Registered Nurse38306812,88391100%8
Other Dietary Services Staff8082,87791100%7.5
Clinical Nurse Specialist4041,7368189%7.5
Speech Language Pathologist0661,1327077%7.5
Physical Therapy Aide0661,1076875%7.5
Licensed Practical Nurse2028998290%6.6
Mental Health Service Worker2028787077%7.4
Respiratory Therapy Technician0225436673%8.1
Physical Therapy Assistant0225256571%7.9
Dietitian1124916470%7.3
Administrator1014886673%7.4
Qualified Social Worker0114826167%7.9
Occupational Therapy Aide1014806470%7.5
Medical Director0112082629%8
Occupational Therapy Assistant033574651%1.1

Health Inspection History

Inspections
Total health inspections 6

Illinois average 10.4


Last Health inspection on Feb 2025

Total health citations 29
Citations per inspection
4.83

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

24 of 29 citations resulted from standard inspections; and 5 of 29 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Illinois average

Illinois average: 0.7


Serious Health citations More info 2
44% better than Illinois average

Illinois average: 3.6

0 critical citations More info Illinois average: 0.7

2 serious citations More info Illinois average: 3.6

27 moderate citations More info Illinois average: 32

0 minor citations More info Illinois average: 0.5
Citations history (last 3 years)
Pharmacy moderate citation Feb 26, 2025
Corrected

Nutrition moderate citation Feb 20, 2025
Corrected

Quality of Care moderate citation Feb 20, 2025
Corrected

Resident Rights moderate citation Feb 20, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Resident Census by Payment Source
109 Total Residents
Medicare 24 (22%)
Medicaid 56 (51.4%)
Private Pay/Other 29 (26.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.1
In line with Illinois average

Illinois average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.7
6% worse than Illinois average

Illinois average: 18.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.3%
In line with Illinois average

Illinois average: 15.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 17.3%
6% better than Illinois average

Illinois average: 18.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.5%
23% worse than Illinois average

Illinois average: 21.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.4%
29% better than Illinois average

Illinois average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.4%
40% worse than Illinois average

Illinois average: 5.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.6%
42% worse than Illinois average

Illinois average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.0%
22% worse than Illinois average

Illinois average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.7%
96% better than Illinois average

Illinois average: 48.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.8%
28% worse than Illinois average

Illinois average: 20.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.2%
10% better than Illinois average

Illinois average: 89.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
9% better than Illinois average

Illinois average: 91.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.9%
23% better than Illinois average

Illinois average: 68.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.7%
14% worse than Illinois average

Illinois average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.7%
39% better than Illinois average

Illinois average: 63.0%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $78K
45% lower than Illinois average

Illinois average: $143K

Number of fines 4
35% more fines than Illinois average

Illinois average: 3.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 2
89% more payment denials than Illinois average

Illinois average: 1.1

Fines amount comparison
Fines amount comparison
This facility $78K
Illinois average $143K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 26, 2025
$19K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jan 26, 2025
9 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 14, 2024
$28K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 2, 2023
$23K

Last updated: Jan 2026

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Financial Aid for Illinois Seniors

Get financial aid guidance

Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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