Show Inspection Reports
Total staff
82
Employees
69
Contractors
13
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Highlands at the Glenridge on Palmer Ranch
Assisted Living in Sarasota
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Highlands at the Glenridge on Palmer Ranch
Assisted Living in Sarasota
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Highlands at the Glenridge on Palmer Ranch accepts Medicare and private pay.
The Highlands at The Glenridge on Palmer Ranch is a senior living community located in Sarasota, Florida. It offers a variety of programs and activities for residents to engage in, promoting socialization and well-being. The community features exceptional amenities and healthcare services to support a fulfilling lifestyle.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 6th out of 157 homes in Florida.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 6th out of 157 homes in Florida.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 6m per day
Rank #6 / 157Nurse hours — state benchmarkedThis home is ranked 6th out of 157 homes in Florida.Shows adjusted nurse hours per resident per day benchmarked to the Florida average, with a ranking across 157 Florida SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Florida avg
+38%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 56m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
71.1%
Rank #134 / 159Occupancy rate — state benchmarkedThis home is ranked 134th out of 159 homes in Florida.Shows this facility's occupancy rate versus the Florida average, with its statewide rank out of 159. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
129 days
Occupancy rate
71.1%
Rank #134 / 159Occupancy rate — state benchmarkedThis home is ranked 134th out of 159 homes in Florida.Shows this facility's occupancy rate versus the Florida average, with its statewide rank out of 159. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
129 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
57% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
43% of new residents, often for short stays.
Typical stay
8 - 9 months
Finances and operations
Voluntary non-profit community
Home revenue
$52.3M
Operating deficit
-$1.7M
Voluntary non-profit community
Home revenue
$52.3M Rank #135 / 160Revenue — state benchmarkedThis home is ranked 135th out of 160 homes in Florida.Shows this facility's annual revenue compared to the Florida SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$1.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #12 / 160Payroll — state benchmarkedThis home is ranked 12th out of 160 homes in Florida.Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$14.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #12 / 160Payroll — state benchmarkedThis home is ranked 12th out of 160 homes in Florida.Shows total annual staff payroll benchmarked to the Florida average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$39.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$54.0M
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Payment Types
About this community
Facility TypeAssisted Living Facility
StatusLicensed
IssuanceApril 15, 2026
ExpirationApril 14, 2028
CountySarasota
License Number10453
CMS Certification Number106063
The Highlands at the Glenridge on Palmer Ranch is legally operated by Glenridge On Palmer Ranch, Inc, and administrated by Julie Irvin.
Management CompanyPRAXEIS, LLC
Owner NameGLENRIDGE ON PALMER RANCH, INC
Profit StatusNot-For-Profit
Wheelchair Accessible
Staffing
Key information about the people who lead and staff this community.
English
German
Russian
Spanish
Rehabilitation Services
Respite Care
24-Hour Staffing
Continuing Care Retirement Community (CCRC)
Fitness Center
Dining Venues
Glenridge Academy
Glenridge Performing Arts Center
Village Commons
Kamberg Center
Eagle Park
Pool & Tennis Courts
Art Gallery
Creative Arts Studio
Pickleball & Bocce Courts
ActivitiesMembers can participate in various programs and activities including special interest clubs, dance lessons, and volunteering.
Specific ProgramsSpecial interest clubs, Bridge, Dance lessons, Volunteering, Special events and holiday celebrations, Trivia, Travel opportunities, Happy Hour and entertainment at the Thistle Stop, The Glenridge Players and Chorus
Volunteer ProgramsYes
Food DescriptionChef-inspired cuisine and fresh, made-from-scratch flavor are always on the menu at The Glenridge.
Activities in this home
- Arts and Crafts
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
28 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
8 with citations
20 without citations
Florida average: 16 inspections with citations
Latest inspection
Date
March 4, 2025
Routine25 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 33 citations
0.9 citations per inspection
Florida average: 1.3 citations per inspection
25 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Florida average: 19 deficiencies
1 fine
Florida average: 5 fines
Total amount fined: $500.00
Florida average: $11,623.53
0 Legal actions
Florida average: 3 legal actions
Inspection Report Summary for The Highlands at the Glenridge on Palmer Ranch
The Highlands at The Glenridge on Palmer Ranch has undergone 28 inspections between August 14, 2012, and March 4, 2025, with its latest inspection conducted on that date. Notably, the facility's most recent assessment reported no deficiencies. During this period, a total of 25 line-item deficiencies were identified across various types of inspections, including standard, complaint, monitor, and unknown. Common themes in these inspections included records and documentation issues. The facility has demonstrated improvement by addressing and correcting previously cited deficiencies, ultimately achieving its current status with no reported shortcomings.
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Financial Assistance for
Assisted Living in Florida
The Highlands at the Glenridge on Palmer Ranch is located in SARASOTA, Florida.
Here are the financial assistance programs available to residents in Florida.
Places of interest near The Highlands at the Glenridge on Palmer Ranch
7.8 miles from city center
Estimated distance in miles from SARASOTA's city center to The Highlands at the Glenridge on Palmer Ranch's address, calculated via Google Maps.
Calculate Travel Distance to The Highlands at the Glenridge on Palmer Ranch
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Staff to resident ratio
2.10:1
39% better than Florida averageFlorida average ratio: 1.52:1
Avg staff/day
41
Average shift
7.8 hours
0% compared with Florida averageFlorida average: 7.9 hours
Total staff hours (quarter)
29,027
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
10.4%
3,028 contractor hours this quarter
Speech Language Pathologist: 4
Respiratory Therapy Technician: 2
Qualified Social Worker: 2
Occupational Therapy Aide: 1
Physical Therapy Assistant: 1
Physical Therapy Aide: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 32 | 0 | 32 | 14,311 | 91 | 100% | 8 |
| Registered Nurse | 16 | 0 | 16 | 4,775 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,619 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,693 | 90 | 99% | 7.6 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,322 | 67 | 74% | 7.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 542 | 62 | 68% | 7.6 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Dietitian | 1 | 0 | 1 | 507 | 63 | 69% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 470 | 60 | 66% | 7.8 |
| Physical Therapy Aide | 0 | 1 | 1 | 468 | 62 | 68% | 7.6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 449 | 59 | 65% | 7.6 |
| RN Director of Nursing | 1 | 0 | 1 | 329 | 47 | 52% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 312 | 39 | 43% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 85 | 37 | 41% | 2.2 |
| Medical Director | 0 | 1 | 1 | 75 | 12 | 13% | 6.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 6 | 7% | 5.9 |
32 Certified Nursing Assistant
% of Days
100%
16 Registered Nurse
% of Days
100%
10 Licensed Practical Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
99%
4 Speech Language Pathologist
% of Days
74%
2 Respiratory Therapy Technician
% of Days
68%
1 Administrator
% of Days
71%
1 Dietitian
% of Days
69%
1 Mental Health Service Worker
% of Days
66%
1 Physical Therapy Aide
% of Days
68%
1 Clinical Nurse Specialist
% of Days
64%
1 Physical Therapy Assistant
% of Days
65%
1 RN Director of Nursing
% of Days
52%
1 Nurse Practitioner
% of Days
43%
2 Qualified Social Worker
% of Days
41%
1 Medical Director
% of Days
13%
1 Occupational Therapy Aide
% of Days
14%
1 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
39
Medicare
4
10.3% of residents
Private pay or other
35
89.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.2
44% better than Florida averageFlorida average: 7.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.8
In line with Florida averageFlorida average: 12.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.4%
Percent of long-stay residents whose need for help with daily activities has increased
8.4%
20% better than Florida averageFlorida average: 10.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
6.4%
Percent of long-stay residents whose ability to move independently worsened
6.4%
50% better than Florida averageFlorida average: 12.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.4%
73% worse than Florida averageFlorida average: 13.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
74% better than Florida averageFlorida average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.0%
Percent of long-stay high risk residents with pressure ulcers
0.0%
100% better than Florida averageFlorida average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.4%
Percent of long-stay residents with a urinary tract infection
1.4%
57% worse than Florida averageFlorida average: 0.9%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.3%
Percent of long-stay residents who lose too much weight
5.3%
11% better than Florida averageFlorida average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Florida averageFlorida average: 3.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.3%
Percent of long-stay residents who received an antipsychotic medication
12.3%
54% worse than Florida averageFlorida average: 8.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Florida averageFlorida average: 97.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.8%
18% worse than Florida averageFlorida average: 99.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
In line with Florida averageFlorida average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Florida averageFlorida average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
84.1%
11% worse than Florida averageFlorida average: 94.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Sarasota The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Filter by care type
| Elancé at Sarasota |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Sarasota (Gulf Gate Estates) | 110 | No | 39 | Lake Pointe Boulevard Tenant Llc | 29 | 51.7% | 24 | 0.8 | For-Profit | $6,150 | Karen Arway | - |
| Heron Club at Prestancia |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Sarasota (Gulf Gate Estates) | 100 | Yes | 45 | Sh Heron Club Llc | 50 | 76% | 84 | 1.7 | For-Profit | $6,750 | Aymee Lee Thomas | - |
| The Highlands at the Glenridge on Palmer Ranch |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Sarasota | 60 | No | - | Glenridge On Palmer Ranch, Inc | 28 | 28.6% | 25 | 0.9 | Not-For-Profit | $500 | Julie Irvin | - |
| Suncoast East |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Sarasota (Fruitville) | - | No | - | - | 0 | 0% | 0 | - | - | - | - | - |
| Suncoast House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Sarasota | - | No | - | - | 0 | 0% | 0 | - | - | - | - | - |
Financial Trends
Historical financial and operational data for The Highlands at the Glenridge on Palmer Ranch based on CMS SNF Cost Reports.
Occupancy Rate
71.1%
↓ 3.6pp vs 2022
Net Income
-$1.7M
↓ ~$9.4M vs 2022
Total Payroll
$17.8M
↑ ~$1.9M vs 2022
Profit Margin
-17.5%
↓ 96.5pp vs 2022
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