Ambassador Healthcare
Nursing Home, Memory Care, Nursing Care & Respite Care · Indiana, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Ambassador Healthcare

Nursing Home, Memory Care, Nursing Care & Respite Care · Indiana, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Ambassador Healthcare accepts Medicaid, Medicare, and private pay.

Overview of Ambassador Healthcare

An 137-bed senior care community on East Main Street, Ambassador Healthcare provides nursing services in Centerville, Indiana. Run by administrator Jared Glaub alongside Medical Director David DeSantis and Nursing Director Dawn Imel, the building keeps its beds about 77 percent full. It accepts Medicare, Medicaid, and private pay, with residents staying an average of 126 days for either brief post-hospital rehab or permanent clinical placement.

The nursing staff provides about 3 hours and 34 minutes of direct care to each resident every day to keep up with around-the-clock medical oversight. Most of that hands-on help comes from nurse aides, who cover 2 hours and 34 minutes, while registered nurses handle 55 minutes and licensed practical nurses cover the remaining 41 minutes. Clinically, the building stands out for having its own inpatient dialysis center, along with a ventilator unit, a mental health program, and a secure memory care wing.

A state complaint investigation cleared the facility with zero deficiencies, while standard routine reviews required the team to correct issues involving personal privacy, call light access, skin care, and fire alarm maintenance. Outside the building, the location scores a 49 for walkability, so family members can expect a short drive for most visits.

Interested individuals can call the main desk to see which private or semi-private rooms are open, ask about the dialysis setup, or book a walkthrough. The front office can also break down the financial eligibility rules and give you the standard onboarding forms.

(765) 855-3424

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 67.6% Below IN avg. ▼ 67.6% Below IN avg.IN average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.4% Below IN avg. ▼ 64.4% Below IN avg.IN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 22.0% Above IN avg. ▲ 22.0% Above IN avg.IN average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 2.2% Below IN avg. ▼ 2.2% Below IN avg.IN average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Indiana state averages

Total nursing care / resident Info This home is ranked 88th out of 291 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 34m per day
Rank #88 / 291Nurse hours — State benchmarkedThis home is ranked 88th out of 291 homes in Indiana. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 291 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Indiana avg (3h 26m per day)
vs Indiana avg
+4%

2 of 6 metrics below state avg

Standout metric Weekend RN is +69% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 55m per day ▲ 37% State avg: 40m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 41m per day ▼ 12% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 34m per day ▲ 13% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 52m per day ▲ 19% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 36% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 46m per day ▲ 69% State avg: 27m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
126 days
Bed community size
137-bed community Rank #120 / 437Bed count — State benchmarkedThis home is ranked 120th out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 49 / 100 Rank #214 / 587Walk Score — State benchmarkedThis home is ranked 214th out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
77%
Rank #117 / 434Occupancy rate — State benchmarkedThis home is ranked 117th out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
106 / 137
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified
StatusActive
IssuanceJuly 1, 2025
ExpirationJune 30, 2026
License Number25-000456-1
CMS Certification Number155490

Ownership & Operating Entity

Ambassador Healthcare is legally operated by Board Of Trustees Of The Flavius J Witham Memorial, and administrated by Jared Glaub.

Profit StatusOther

Type Of Units

SNF/NF (Combined)
137 units
Total beds
137 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorDavid Desantis
Director of NursingDawn Imel

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Doctor on Staff

Additional Services

7 services
Specialized Nursing Care
Pulmonary Rehabilitation
Ventilator Unit
Alzheimer’s / Dementia Unit
Wound Prevention
Healthy Minds Unit
Dialysis Center

Contact Information

Fax(765) 855-1087

Amenities & Lifestyle

Specific ProgramsAlzheimer’s Disease & Dementia Unit

Contact Ambassador Healthcare

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 110 deficiencies 6 complaints 36 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.

11 points below the Indiana average for nursing homes (83/100)

Rank #297 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 297th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking. Inspection score: 72 out of 100. Letter grade C-. 11 points below the Indiana average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 8 Worse Metrics worse than Indiana average:
• Total deficiencies (206% above)
• Deficiencies per year (206% above)
• Deficiencies per inspection (63% above)
• Total visits (89% above)
• Inspections with deficiencies (57% above)
• Inspections (100% above)
• Total complaints (20% above)
• Complaints per year (15% above)
1 Better Metrics better than Indiana average:
• Inspection deficiency rate (16% below)
Latest Inspection August 12, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 11036 This facility has 206% more total deficiencies than a typical Indiana nursing home (110 vs. IN avg 36).↑ 206% worse Rank #355 / 386 Total deficiencies — State benchmarked This home is ranked 355th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Deficiencies per year Info Average deficiencies per year since 2022. 27.59 This facility has 206% more deficiencies per year than a typical Indiana nursing home (27.5 vs. IN avg 9).↑ 206% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.11.9 This facility has 63% more deficiencies per inspection than a typical Indiana nursing home (3.1 vs. IN avg 1.9).↑ 63% worse Rank #282 / 386 Deficiencies per inspection — State benchmarked This home is ranked 282nd out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 3619 This facility has 89% more total visits than a typical Indiana nursing home (36 vs. IN avg 19).↑ 89% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 117 This facility has 57% more inspections with deficiencies than a typical Indiana nursing home (11 vs. IN avg 7).↑ 57% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 31%37% This facility has 6 percentage points lower inspection deficiency rate than a typical Indiana nursing home (31% vs. IN avg 37%).↓ 6% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 2613 This facility has 100% more inspections than a typical Indiana nursing home (26 vs. IN avg 13).↑ 100% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 65 This facility has 20% more total complaints than a typical Indiana nursing home (6 vs. IN avg 5).↑ 20% worse Rank #236 / 352 Total complaints — State benchmarked This home is ranked 236th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.
Complaints per year Info Average complaints per year since 2022. 1.51.3 This facility has 15% more complaints per year than a typical Indiana nursing home (1.5 vs. IN avg 1.3).↑ 15% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on June 20, 2025 found no deficiencies related to the complaint investigated and confirmed compliance with regulations.
  • The April 30, 2025 annual inspection cited 8 deficiencies including failure to provide privacy during care, call light accessibility, pressure ulcer prevention, and fall intervention implementation.
  • The facility had repeated Life Safety Code deficiencies in 2024 and 2025, including fire alarm maintenance, sprinkler system issues, and corridor door latching problems, with corrective actions planned or completed.

Health Inspection History

Inspections since 2022
Total health inspections 9

Indiana average 6


Last Health inspection on Aug 2025

Total health citations
38 Rank #226 / 292Health citations — State benchmarkedThis home is ranked 226th out of 292 homes in Indiana. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 292 IN facilities. Lower citation counts earn a better rank.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Indiana average 25

Citations per inspection
4.22 Rank #170 / 292Citations per inspection — State benchmarkedThis home is ranked 170th out of 292 homes in Indiana. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 292 facilities with citation data. Lower is better.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 38 citations resulted from standard inspections; and 18 of 38 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
1
400% worse than Indiana average

Indiana average: 0.2


Serious health citations
0
100% better than Indiana average

Indiana average: 0.6

1 critical citation Indiana average: 0.2

0 serious citations Indiana average: 0.6

37 moderate citations Indiana average: 23.8

0 minor citations Indiana average: 0.4
Citations history (last 4 years)
Quality of Care moderate citation Aug 12, 2025
Corrected

Quality of Care moderate citation Aug 12, 2025
Corrected

Care Planning moderate citation Aug 12, 2025
Corrected

Resident Rights moderate citation Aug 12, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 182
Employees 136
Contractors 46
Staff to resident ratio 1.75 : 1
1749900% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 70
Average shift 7.8 hours
0% compared with Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 50,533

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 30 total: 23 full-time employees and 7 contractors. 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 24 total: 22 full-time employees and 2 contractors. 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 77 CNA Staff are full-time employees. No contractors work on this role. 77
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

14.3%

7,215 contractor hours this quarter

Registered Nurse: 7 Medical Director: 5 Medication Aide/Technician: 5 Other Activities Staff: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 4 Qualified Activities Professional: 4 Occupational Therapy Aide: 3 Licensed Practical Nurse: 2 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 2 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant7707724,98292100%7.9
Registered Nurse237307,73992100%8.7
Licensed Practical Nurse222246,74792100%7.8
Other Dietary Services Staff6061,25792100%5.3
Qualified Activities Professional0441,2087986%12
Other Activities Staff0551,1937177%9.9
Physical Therapy Aide0441,0006672%7.7
Clinical Nurse Specialist2029376672%7.9
Dental Services Staff2028696571%7.2
Speech Language Pathologist0447486874%6.5
Medication Aide/Technician0556806368%10.6
Dietitian2026086470%7.5
Qualified Social Worker0225176470%8.1
Administrator1014916368%7.8
Nurse Practitioner1014676166%7.7
Respiratory Therapy Technician0224296267%6.9
Physical Therapy Assistant0223806470%5.9
Occupational Therapy Aide0331542628%4.7
Medical Director055812628%2.9
Occupational Therapy Assistant0114867%8
77 Certified Nursing Assistant
% of Days 100%
30 Registered Nurse
% of Days 100%
24 Licensed Practical Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 100%
4 Qualified Activities Professional
% of Days 86%
5 Other Activities Staff
% of Days 77%
4 Physical Therapy Aide
% of Days 72%
2 Clinical Nurse Specialist
% of Days 72%
2 Dental Services Staff
% of Days 71%
4 Speech Language Pathologist
% of Days 74%
5 Medication Aide/Technician
% of Days 68%
2 Dietitian
% of Days 70%
2 Qualified Social Worker
% of Days 70%
1 Administrator
% of Days 68%
1 Nurse Practitioner
% of Days 66%
2 Respiratory Therapy Technician
% of Days 67%
2 Physical Therapy Assistant
% of Days 70%
3 Occupational Therapy Aide
% of Days 28%
5 Medical Director
% of Days 28%
1 Occupational Therapy Assistant
% of Days 7%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $42K Rank #279 / 293Federal fines — State benchmarkedThis home is ranked 279th out of 293 homes in Indiana. Shows this facility's cumulative CMS federal fine dollars versus the Indiana average among facilities with fines, and where it ranks among 293 facilities in the pool. Lower total dollars mean a better rank.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
54% higher than Indiana average

Indiana average: $27K

Number of fines 1
28% fewer fines than Indiana average

Indiana average: 1.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Indiana average

Indiana average: 0.4

Fines amount comparison
Fines amount comparison
This facility $42K
Indiana average $27K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Apr 19, 2024 · $42K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 19, 2024
$42K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.2
53% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.2
13% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Average Indiana avg: 4.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.2%
68% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.4%
28% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.0%
23% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.5%
17% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.0%
105% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.8%
46% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.0%
58% worse than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.0%
71% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.1%
45% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
5% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.17
36% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.80
46% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Average Indiana avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.3%
19% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 4.5%
227% worse than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 75.5%
In line with Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 19.5%
13% better than Indiana average

Indiana average: 22.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.9%
15% better than Indiana average

Indiana average: 10.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Indiana average

Indiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 43.5%
19% worse than Indiana average

Indiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 53.7%
6% better than Indiana average

Indiana average: 50.6%

Breakdown by payment type

Medicare

66% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

9% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

25% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 104
Medicare
22
21.2% of residents
Medicaid
69
66.3% of residents
Private pay or other
13
12.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Privately-owned community
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.6M
Privately-owned community Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.0M Rank #67 / 294Revenue — State benchmarkedThis home is ranked 67th out of 294 homes in Indiana. Shows this facility's annual revenue compared to the Indiana average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.6M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$27.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #92 / 294Payroll — State benchmarkedThis home is ranked 92nd out of 294 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.1M 43.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #231 / 294Payroll % — State benchmarkedThis home is ranked 231st out of 294 homes in Indiana. Shows payroll as a percentage of revenue versus the Indiana average. Well-run Indiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$12.4M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (66% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
268 total

Coverage residents most often arrive under.

Medicare 66%
Private pay 9%
Medicaid 25%
Discharges
279 total

Coverage residents most often leave under.

Medicare 47%
Private pay 13%
Medicaid 40%

Places of interest near Ambassador Healthcare

Address 0.0 miles from city center Info Estimated distance in miles from Centerville's city center to Ambassador Healthcare's address, calculated via Google Maps.

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Address

Compare Nursing Home around Indiana

The information below is reported by the Indiana Department of Health, Division of Long Term Care.

5 facilities compared · CMS & IN Dept. of Health data

The Barrington of Carmel
NH
AL
IL
MC
Carmel
154
Facility 154
IN AVG 116
Rank #82 / 437
71.4%
Facility 71.4%
IN AVG 69.4%
Rank #174 / 434
+3%
9.22
Facility 9.22
IN AVG 3.44
Rank #1 / 291
-61%+168%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 293
94
Facility 94
IN AVG 83
Rank #47 / 384
5
Facility 5
IN AVG 25.0
Rank #11 / 292
2.5
Facility 2.5
IN AVG 4.1
Rank #52 / 292
-110A+
39
Facility 39
IN AVG 37
Rank #275 / 587
Bhi Retirement Communities Inc
$17.0M
Facility $17.0M
IN AVG $10.7M
Rank #43 / 294
$6.9M
Facility $6.9M
IN AVG $4.2M
Rank #67 / 294
40.6%
Facility 40.6%
IN AVG 42%
Rank #217 / 294
155817
Greenwood Village South
NH
AL
IL
MC
Greenwood
207
Facility 207
IN AVG 116
Rank #27 / 437
--
4.16
Facility 4.16
IN AVG 3.44
Rank #39 / 291
-50%+21%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 293
83
Facility 83
IN AVG 83
Rank #151 / 384
6
Facility 6
IN AVG 25.0
Rank #17 / 292
3.0
Facility 3.0
IN AVG 4.1
Rank #82 / 292
-38A+
50
Facility 50
IN AVG 37
Rank #205 / 587
Pamela Seegers
$28.2M
Facility $28.2M
IN AVG $10.7M
Rank #3 / 294
$15.6M
Facility $15.6M
IN AVG $4.2M
Rank #3 / 294
55.4%
Facility 55.4%
IN AVG 42%
Rank #150 / 294
155026
North River Health Campus
NH
ADC
AL
IL
MC
Evansville (East Baseline Road)
95
Facility 95
IN AVG 116
Rank #269 / 437
50.5%
Facility 50.5%
IN AVG 69.4%
Rank #346 / 434
-27%
3.66
Facility 3.66
IN AVG 3.44
Rank #72 / 291
+63%+7%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 293
91
Facility 91
IN AVG 83
Rank #71 / 384
10
Facility 10
IN AVG 25.0
Rank #41 / 292
3.3
Facility 3.3
IN AVG 4.1
Rank #108 / 292
-53A+
11
Facility 11
IN AVG 37
Rank #456 / 587
Thomas Cook
$10.8M
Facility $10.8M
IN AVG $10.7M
Rank #134 / 294
$5.8M
Facility $5.8M
IN AVG $4.2M
Rank #101 / 294
53.6%
Facility 53.6%
IN AVG 42%
Rank #101 / 294
155854
The Restoracy of Carmel
NH
MC
Carmel (Carmel Arts & Design District)
72
Facility 72
IN AVG 116
Rank #344 / 437
94.4%
Facility 94.4%
IN AVG 69.4%
Rank #12 / 434
+36%
4.61
Facility 4.61
IN AVG 3.44
Rank #27 / 291
-46%+34%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 293
70
Facility 70
IN AVG 83
Rank #326 / 384
44
Facility 44
IN AVG 25.0
Rank #251 / 292
6.3
Facility 6.3
IN AVG 4.1
Rank #244 / 292
269A+
77
Facility 77
IN AVG 37
Rank #30 / 587
Euson Lindsay Legacy, LLC
$10.1M
Facility $10.1M
IN AVG $10.7M
Rank #164 / 294
$4.4M
Facility $4.4M
IN AVG $4.2M
Rank #147 / 294
43.7%
Facility 43.7%
IN AVG 42%
Rank #133 / 294
155846
Ambassador Healthcare
NH
MC
NC
RC
Centerville
137
Facility 137
IN AVG 116
Rank #120 / 437
77.4%
Facility 77.4%
IN AVG 69.4%
Rank #117 / 434
+11%
3.56
Facility 3.56
IN AVG 3.44
Rank #88 / 291
+68%+4%
$42.1k
Facility $42.1k
IN AVG $31.4k
Rank #279 / 293
72
Facility 72
IN AVG 83
Rank #297 / 384
38
Facility 38
IN AVG 25.0
Rank #226 / 292
4.2
Facility 4.2
IN AVG 4.1
Rank #170 / 292
1109A-
49
Facility 49
IN AVG 37
Rank #214 / 587
Ambassador Centerville Management, LLC
$14.0M
Facility $14.0M
IN AVG $10.7M
Rank #67 / 294
$6.1M
Facility $6.1M
IN AVG $4.2M
Rank #92 / 294
43.3%
Facility 43.3%
IN AVG 42%
Rank #231 / 294
155490

Financial Assistance for
Nursing Home in Indiana

Ambassador Healthcare is located in CENTERVILLE, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Ambassador Healthcare

Who is the Director of Nursing at Ambassador Healthcare?

Dawn Imel is the Director of Nursing at Ambassador Healthcare.

Who is the owner of Ambassador Healthcare?

The legal owner and operator of Ambassador Healthcare is Board Of Trustees Of The Flavius J Witham Memorial.

Is Ambassador Healthcare in a walkable area?

Ambassador Healthcare has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Ambassador Healthcare?

According to IN state health department records, Ambassador Healthcare's license number is 25-000456-1.

When does Ambassador Healthcare's license expire?

According to IN state health department records, Ambassador Healthcare's license expires on June 30, 2026.

What is the occupancy rate at Ambassador Healthcare?

Ambassador Healthcare's occupancy is 77%.

Who is the administrator of Ambassador Healthcare?

Jared Glaub is the administrator of Ambassador Healthcare.

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