Lutheran Life Villages

Nursing Home, Assisted Living, Independent Living & Memory Care · Kendallville, IN

CMS overall rating

351 N Allen Chapel Rd, Kendallville, IN 46755 View map

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Lutheran Life Villages accepts Medicare, Medicaid, and private pay.

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Lutheran Life Villages accepts Medicare, Medicaid, and private pay.

Overview of Lutheran Life Villages

Lutheran Life Villages is a 99-bed skilled nursing and memory care community in Kendallville, Indiana, offering skilled nursing, memory care, rehabilitation services, and respite care. The facility is legally operated by Adams County Memorial Hospital and administered by Sadie Fenstermaker. It accepts Medicare, Medicaid, and private pay.

The facility carries a 5-star CMS overall rating. Across 15 inspection visits on record, the facility accumulated 9 total deficiencies — roughly 3 per year, 29% below the Indiana average of 4.2. All six complaint investigations resulted in no deficiencies cited. No fines, immediate jeopardy findings, or enforcement actions appear in the record.

The most recent standard inspection in February 2025 produced a single citation related to medical record privacy. The 2024 annual inspection cited two deficiencies: documentation of trauma-informed care and PRN psychotropic medication records.

Total nursing care averages 4 hours and 2 minutes per resident per day, 14% above the Indiana average of 3 hours and 32 minutes, and ranked 48th among 287 Indiana skilled nursing facilities. The facility’s occupancy rate is 77%, above the state average of 68%. The facility features a secure courtyard, chapel, pastoral care services, walking paths, and a daily enrichment program, with 24-hour staffing. The Foster Grandparents program is a named differentiator.

Lutheran Life Villages is a mid-sized, hospital-affiliated community for residents seeking skilled nursing or memory care, with a strong compliance record and above-average staffing — particularly for those who value faith-integrated programming alongside clinical care in Noble County.

Facility Direct Line (260) 347-2256

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 2m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	52m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	17m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 25m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 10m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	36m per day

Capacity and availability

130 days

99-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 71 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

77%

Higher than the Indiana average: 68.1%

Occupied beds

76 / 99

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceJuly 1, 2025

ExpirationJune 30, 2027

License Number25-000570-1

CMS Certification Number155744

Lutheran Life Villages is legally operated by Adams County Memorial Hospital, and administered by Sadie Fenstermaker.

Profit StatusGovernment

Medicare (SNF)

16 units

SNF/NF (Combined)

83 units

Total beds

99 units

Staffing

Key information about the people who lead and staff this community.

Director of NursingCelia Pena

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Memory Care Assisted Living

Fax(260) 349-0376

Comprehensive 24-Hour Care

Chapel Services/Pastoral Care

Private Apartments

Motion Sensors

Secure Courtyard

Convenient Location Near Physician Offices And Hospitals

Comfortable Lounges To Socialize With Visitors

Personal Laundry And Housekeeping Services

Specialized Dietary Needs

Financial Counseling

Walking Paths

Activities

Religious Services

Volunteer Program

Since 2023 · 3 years of data 9 deficiencies 1 complaint 15 inspections

Inspection Score

15 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Indiana state average

Overall vs. IN average

Latest Inspection March 19, 2025 Life Safety

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	9	36	This facility has 75% fewer total deficiencies than a typical Indiana assisted living residence (9 vs. IN avg 36).↓ 75% better Rank #62 / 386 Total deficiencies — State benchmarked This home is ranked 62nd out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2023.	3	12	This facility has 75% fewer deficiencies per year than a typical Indiana assisted living residence (3 vs. IN avg 12).↓ 75% better
Deficiencies per inspection Average deficiencies per inspection.	0.6	1.9	This facility has 68% fewer deficiencies per inspection than a typical Indiana assisted living residence (0.6 vs. IN avg 1.9).↓ 68% better Rank #96 / 386 Deficiencies per inspection — State benchmarked This home is ranked 96th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	15	19	This facility has 21% fewer total visits than a typical Indiana assisted living residence (15 vs. IN avg 19).↓ 21% better
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	4	7	This facility has 43% fewer inspections with deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 7).↓ 43% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	27%	37%	This facility has 10 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (27% vs. IN avg 37%).↓ 10% better
Inspections Routine, scheduled inspections conducted by state regulators.	6	13	This facility has 54% fewer inspections than a typical Indiana assisted living residence (6 vs. IN avg 13).↓ 54% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	5	This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 352 Total complaints — State benchmarked This home is ranked 1st out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2023.	0.3	1.7	This facility has 82% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.7).↓ 82% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 19, 2025, found the facility in full compliance with Emergency Preparedness and Life Safety Code requirements, with no deficiencies cited.
The February 18, 2025 inspection identified one deficiency for failing to protect medical record privacy involving unattended medication carts and visible computer screens.
The February 20, 2023 survey found four deficiencies in quality of care, including skin tear treatment, oxygen tubing changes, pain management, and hospice coordination, though the related complaint was unsubstantiated.

Show Inspection Reports

Inspections since 2023

Total health inspections 3

State average N/A

Last Health inspection on Feb 2025

Total health citations

State average N/A

Citations per inspection

2.33

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 7 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

7 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Resident Rights moderate citation Feb 18, 2025

Corrected

Pharmacy moderate citation Feb 27, 2024

Corrected

Quality of Care moderate citation Feb 27, 2024

Corrected

Administration moderate citation Feb 20, 2023

Corrected

Total staff 112

Employees 95

Contractors 17

Staff to resident ratio 1.49 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 40

Average shift 7.7 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 28,219

Nursing staff breakdown

8.2 hours

9.1 hours

7.9 hours

Contractor staffing

485 contractor hours this quarter

Occupational Therapy Assistant: 4 Physical Therapy Aide: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Speech Language Pathologist: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	50	0	50	14,609	92	100%	7.9
Registered Nurse	14	0	14	4,849	92	100%	8.2
Medication Aide/Technician	6	0	6	1,967	92	100%	8.5
Licensed Practical Nurse	8	0	8	1,589	86	93%	9.1
Clinical Nurse Specialist	3	0	3	1,024	63	68%	7.6
Nurse Aide in Training	7	0	7	1,002	34	37%	6.4
Other Dietary Services Staff	2	0	2	735	70	76%	8.1
Administrator	1	0	1	428	57	62%	7.5
Nurse Practitioner	1	0	1	420	56	61%	7.5
RN Director of Nursing	1	0	1	420	56	61%	7.5
Dietitian	1	0	1	398	53	58%	7.5
Mental Health Service Worker	1	0	1	296	40	43%	7.4
Speech Language Pathologist	0	1	1	198	61	66%	3.2
Physical Therapy Aide	0	3	3	102	61	66%	1.7
Medical Director	0	1	1	52	12	13%	4.3
Occupational Therapy Aide	0	1	1	52	13	14%	4
Respiratory Therapy Technician	0	2	2	26	19	21%	1.4
Occupational Therapy Assistant	0	4	4	24	22	24%	0.9
Qualified Social Worker	0	2	2	17	13	14%	1.3
Physical Therapy Assistant	0	3	3	15	15	16%	1

50 Certified Nursing Assistant

% of Days 100%

14 Registered Nurse

% of Days 100%

6 Medication Aide/Technician

% of Days 100%

8 Licensed Practical Nurse

% of Days 93%

3 Clinical Nurse Specialist

% of Days 68%

7 Nurse Aide in Training

% of Days 37%

2 Other Dietary Services Staff

% of Days 76%

1 Administrator

% of Days 62%

1 Nurse Practitioner

% of Days 61%

1 RN Director of Nursing

% of Days 61%

1 Dietitian

% of Days 58%

1 Mental Health Service Worker

% of Days 43%

1 Speech Language Pathologist

% of Days 66%

3 Physical Therapy Aide

% of Days 66%

1 Medical Director

% of Days 13%

1 Occupational Therapy Aide

% of Days 14%

2 Respiratory Therapy Technician

% of Days 21%

4 Occupational Therapy Assistant

% of Days 24%

2 Qualified Social Worker

% of Days 14%

3 Physical Therapy Assistant

% of Days 16%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.0

13% worse than State average

State average: 8.0

Functional decline score 19.4

14% worse than State average

State average: 17.1

Long-stay resident measures

Need for Help with Daily Activities Increased 16.2%

34% worse than State average

State average: 12.0%

Walking Ability Worsened 16.7%

16% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 25.4%

In line with State average

State average: 24.6%

Falls with Major Injury 6.5%

68% worse than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 1.0%

77% better than State average

State average: 4.4%

Urinary Tract Infection 1.8%

49% worse than State average

State average: 1.2%

Lost Too Much Weight 4.8%

15% better than State average

State average: 5.7%

Depressive Symptoms 1.9%

92% better than State average

State average: 24.1%

Antipsychotic Use 7.2%

42% better than State average

State average: 12.4%

Pneumococcal Vaccine 100.0%

7% better than State average

State average: 93.7%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.4%

Short-stay resident measures

Pneumococcal Vaccine 100.0%

22% better than State average

State average: 81.7%

Antipsychotic medication increase 5.4%

293% worse than State average

State average: 1.4%

Influenza Vaccine 93.3%

18% better than State average

State average: 79.0%

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 12 days

Private pay

73% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 9 - 10 years

Total residents 75

Medicaid

60% of residents

Private pay or other

40% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Lutheran Life Villages from 2012–2023, based on CMS SNF Cost Reports.

Occupancy Rate 76.7% ↓ 5.1pp vs 2022

Net Patient Income -$49.9K ↑ ~$176.3K vs 2022

Payroll Costs $5.2M ↓ ~$540.9K vs 2022

Operating Margin -0.6% ↑ 1.9pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	65.4%	67.8%	69.2%	76.6%	82.1%	83.4%	84.7%	85.8%	85.2%	85.3%	81.8%	76.7%
Beds	117	117	110	99	99	99	99	99	99	99	99	99
Net Income	-$122,511	$445,909	$512,364	$77,844	$188,727	$259,270	$284,925	$259,362	$177,330	$141,737	$75,322	-$2,095
Gross Revenue	$7,198,297	$10,460,894	$9,139,400	$9,355,348	$9,187,167	$9,705,253	$9,853,717	$10,540,095	$9,902,912	$10,387,158	$9,757,622	$9,677,681
Operating Expenses	$5,145,155	$7,687,865	$6,816,193	$7,238,436	$7,032,997	$7,786,495	$7,901,923	$8,585,023	$9,571,282	$9,145,819	$9,245,952	$8,823,580
Net Patient Income	-$179,074	$375,087	$432,854	-$24,490	$83,925	$190,297	$210,382	$175,176	-$587,325	$10,647	-$226,233	-$49,923
Net Patient Revenue	$4,966,081	$8,062,952	$7,249,047	$7,213,946	$7,116,922	$7,976,792	$8,112,305	$8,760,199	$8,983,957	$9,156,466	$9,019,719	$8,773,657
Payroll Costs	$2,726,582	$3,436,361	$3,546,225	$3,614,165	$4,000,418	$4,217,013	$4,339,994	$4,573,532	$5,568,413	$5,648,359	$5,727,646	$5,186,710
Operating Margin %	-3.6%	4.7%	6.0%	-0.3%	1.2%	2.4%	2.6%	2.0%	-6.5%	0.1%	-2.5%	-0.6%
Medicare %	10.9%	12.3%	9.5%	11.1%	9.3%	8.8%	6.8%	7.8%	5.7%	4.6%	3.6%	2.2%
Medicaid %	59.7%	51.5%	48.4%	47.9%	49.8%	54.2%	49.7%	51.5%	57.7%	61.8%	54.4%	52.6%
Private %	29.4%	36.2%	42.0%	41.0%	41.0%	37.0%	43.6%	40.7%	36.6%	33.6%	42.1%	45.2%
Net Patient Revenue/Day	$213	$278	$272	$258	$239	$265	$265	$283	$291	$297	$305	$317
Cost/Day	$221	$266	$256	$259	$237	$258	$258	$277	$310	$297	$313	$318
Avg Length of Stay	256.8 days	214.3 days	220.8 days	152.8 days	167.1 days	225.0 days	191.3 days	184.6 days	237.4 days	195.0 days	145.0 days	129.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$8.8M

Net patient income

-$49.9K

Government Operated by federal authorities.

Net patient revenue

$8.8M

Net patient income

-$49.9K

Other income

$47.8K

Payroll costs

$5.2M 59.1% of net patient revenue

Other operating costs

$3.6M

Total costs

$8.8M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (73% of admissions), and a typical private pay stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 25%

Private pay 73%

Medicaid 2%

Coverage residents most often leave under.

Medicare 18%

Private pay 79%

Medicaid 4%

4.8 miles from city center Estimated distance in miles from Kendallville's city center to Lutheran Life Villages's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


Lutheran Life Villages	NH AL IL MC	Kendallville	-	99	-	71	-
Westminster Village Terre Haute	NH AL IL RC	Terre Haute	-	133	A+	21	1 Bed / 2 Bed
Copper Trace Family-first Senior Living	NH AL MC	Westfield	-	223	-	4	1 Bed / 2 Bed
Christian Care Retirement Community	NH AL IL MC	Bluffton (Toll Gate Heights)	-	145	-	4	1 Bed / 2 Bed / 3 Bed
Majestic Care of Carmel Assisted Living	NH AL IL	Carmel	-	299	A+	60	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

Who is the Director of Nursing at Lutheran Life Villages?

Celia Pena is the Director of Nursing at Lutheran Life Villages.

Who is the owner of Lutheran Life Villages?

Lutheran Life Villages is legally operated by Adams County Memorial Hospital, and administered by Sadie Fenstermaker.

Is Lutheran Life Villages in a walkable area?

Lutheran Life Villages has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Lutheran Life Villages?

According to IN state health department records, Lutheran Life Villages's license number is 25-000570-1.

When does Lutheran Life Villages's license expire?

According to IN state health department records, Lutheran Life Villages's license expires on June 30, 2027.

What is the occupancy rate at Lutheran Life Villages?

Lutheran Life Villages's occupancy is 77%.

Is Lutheran Life Villages a government-operated facility?

Lutheran Life Villages is a government-operated nursing facility in IN.

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Lutheran Life Villages

Overview of Lutheran Life Villages

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Contact Information

Amenities & Lifestyle

Contact Lutheran Life Villages

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

50 Certified Nursing Assistant

14 Registered Nurse

6 Medication Aide/Technician

8 Licensed Practical Nurse

3 Clinical Nurse Specialist

7 Nurse Aide in Training

2 Other Dietary Services Staff

1 Administrator

1 Nurse Practitioner

1 RN Director of Nursing

1 Dietitian

1 Mental Health Service Worker

1 Speech Language Pathologist

3 Physical Therapy Aide

1 Medical Director

1 Occupational Therapy Aide

2 Respiratory Therapy Technician

4 Occupational Therapy Assistant

2 Qualified Social Worker

3 Physical Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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