The Encore Healthcare and Rehabilitation Center

Nursing Home

The Encore Healthcare and Rehabilitation Center

CROWLEY, LA 70526 View Map
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Overview of The Encore Healthcare and Rehabilitation Center
The Encore Healthcare and Rehabilitation Center offers personalized senior care designed for living in Crowley, Louisiana. The facility provides long-term care, skilled nursing, and rehabilitation services, ensuring a nurturing environment for residents. With a focus on individual needs, Encore promotes an active lifestyle through various programs and activities.
(337) 783-5533

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Louisiana average: 2.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Louisiana average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Louisiana average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Louisiana average: 2.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 59m per day

This home provides 4% less nursing time per resident than the state average.

Louisiana average: 4h 9m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 73

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Louisiana average
Occupancy rate 93.8%
Residents per day (avg) 68
Occupancy rate
93.8%
Residents per day (avg)
68

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

42% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

51% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$9.0M
Surplus of revenue
$728.5K
Voluntary non-profit home Other
Home revenue
$9,011,844.00
Surplus of revenue
$728,497.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
33% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
Total costs $8.3M
Bed community size
73-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.

About this community

Facility Type
Medicare and Medicaid

Additional licensing details

CMS Certification Number: 195426
County: Acadia

Ownership & operating entity

Owner name: ARKANSAS ELDER OUTREACH OF LITTLE ROCK, INC.
Profit status: Non profit - Corporation

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Long-Term Care
Skilled Nursing
Rehabilitation Services

Amenities & Lifestyle

Activity Center
Beauty Salon
Multiple Relaxing Day Areas & Private Nooks
Restaurant-style Dining & Service
Therapy Gym (1
800 sq. ft.)
Transportation Services

Programs & Activities

Specific Programs
Long-Term Care, Person-Centered Care Model, Skilled Nursing, Therapy Services, Encore Life, Signature Programs, Celebrations, It’s Never 2 Late, Joy Rides, Kitchen Traditions, Music & Memory, Story & Crafts, Remember When, Tech Connect

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
3 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspections, staffing, and quality measures.

Health Inspection Rating
3 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspection findings. Fewer deficiencies result in higher ratings.

Quality Measures Rating
3 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring resident health outcomes and care practices.

Staffing Rating
2 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring staffing levels, including hours of care provided per resident per day.

Compare Nursing Homes around Louisiana

The information below is reported by the Louisiana Department of Health, Health Standards Section.
Audubon Health and Rehab
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 70301
180
No
ACT INVESTMENTS, LLC
63.7%
$9,587,688.00
$4,712,472.00
49.2%
115.40
5/5
3.9000
5/5
3/5
2/5
-
11
-
+36%
-6%
-11%
Ascension Oaks Nursing & Rehab Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 70737
102
No
ARCENEAUX, BRETT
96.2%
$10,482,476.00
$4,402,813.00
42%
98.80
3/5
4.2153
3/5
3/5
2/5
2
19
1
+8%
+2%
+34%
The Encore Healthcare and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 70526
73
No
QUIBODEAUX, BONNIE
93.8%
$9,011,250.00
$2,973,256.00
33%
67.80
3/5
3.9862
3/5
2/5
3/5
-
21
-
-19%
-4%
+31%
Alpine Skilled Nursing and Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 71270
144
No
-
75.2%
$13,225,070.00
$3,722,380.00
28.1%
104.10
2/5
3.2452
4/5
1/5
1/5
-
20
-
-69%
-22%
+5%
Arbor Lake Skilled Nursing & Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

LA 71241
150
No
JOE KENNETH NEWTON JR. QSST TRUST
64.5%
$7,296,547.00
$3,584,209.00
49.1%
96.90
2/5
3.5744
3/5
2/5
1/5
-
24
-
-43%
-14%
-10%

Places of interest near The Encore Healthcare and Rehabilitation Center

Address 6.3 miles from city center

Address CROWLEY, LA 70526

Calculate Travel Distance to The Encore Healthcare and Rehabilitation Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

161
Total Staff
88
Employees
73
Contractors
28,338
Total Hours (Quarter)
39
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 6 7.7 No
Licensed Practical Nurse 40 10.2 Yes
Certified Nursing Assistant 81 7.6 Yes
Staff by Category
Administration
2 staff
7.8hs shift avg
Nursing Staff
130 staff
8.2hs shift avg
Physicians & Practitioners
2 staff
8.1hs shift avg
Therapy Services
18 staff
7.1hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
5 staff
7.3hs shift avg
Dietary Services
1 staff
7.7hs shift avg
Other Services
3 staff
8.2hs shift avg
Contractor Analysis
10%
of total hours from contractors
2,820 contractor hours this quarter
Licensed Practical Nurse: 23 Certified Nursing Assistant: 26 Speech Language Pathologist: 3 Physical Therapy Assistant: 5 Respiratory Therapy Technician: 7 Qualified Social Worker: 5 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Physical Therapy Aide: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 55 26 81 16,086 91 100% 7.6
Licensed Practical Nurse 17 23 40 6,418 91 100% 10.2
RN Director of Nursing 3 0 3 1,064 65 71% 8.2
Registered Nurse 6 0 6 860 83 91% 7.7
Dental Services Staff 3 0 3 841 65 71% 8.2
Respiratory Therapy Technician 0 7 7 553 67 74% 7.9
Other Dietary Services Staff 1 0 1 529 69 76% 7.7
Physical Therapy Assistant 0 5 5 492 68 75% 7
Nurse Practitioner 2 0 2 466 54 59% 8.1
Administrator 1 0 1 441 57 63% 7.7
Qualified Social Worker 0 5 5 433 59 65% 7.3
Speech Language Pathologist 0 3 3 76 16 18% 4.5
Medical Director 0 1 1 24 3 3% 8
Occupational Therapy Assistant 0 1 1 24 3 3% 8
Occupational Therapy Aide 0 1 1 24 3 3% 8
Physical Therapy Aide 0 1 1 7 2 2% 3.4

Health Inspection History

Inspections
Total health inspections 3

Louisiana average 6.5


Last Health inspection on Sep 2024

Total health citations 21
Citations per inspection
7

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 21 citations resulted from standard inspections; 2 of 21 resulted from complaint investigations; and 1 of 21 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Louisiana average

Louisiana average: 1.1


Serious Health citations More info 0
100% better than Louisiana average

Louisiana average: 0.5

0 critical citations More info Louisiana average: 1.1

0 serious citations More info Louisiana average: 0.5

21 moderate citations More info Louisiana average: 23.7

0 minor citations More info Louisiana average: 0.4
Citations history (last 3 years)
Abuse/Neglect moderate citation Sep 17, 2024
Corrected

Abuse/Neglect moderate citation Sep 17, 2024
Corrected

Pharmacy moderate citation Jun 20, 2024
Corrected

Pharmacy moderate citation Jun 20, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Arkansas Elder Outreach of Little Rock
Resident Census by Payment Source
69 Total Residents
Medicare 8 (11.6%)
Medicaid 50 (72.5%)
Private Pay/Other 11 (15.9%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.4
11% better than Louisiana average

Louisiana average: 11.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.3
10% better than Louisiana average

Louisiana average: 20.4

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.0%
In line with Louisiana average

Louisiana average: 20.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.8%
7% better than Louisiana average

Louisiana average: 23.5%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 13.1%
23% better than Louisiana average

Louisiana average: 17.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
16% better than Louisiana average

Louisiana average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.6%
In line with Louisiana average

Louisiana average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Louisiana average

Louisiana average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.9%
82% better than Louisiana average

Louisiana average: 5.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Louisiana average

Louisiana average: 1.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.8%
33% better than Louisiana average

Louisiana average: 20.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than Louisiana average

Louisiana average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Louisiana average

Louisiana average: 94.9%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
21% better than Louisiana average

Louisiana average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.6%
16% better than Louisiana average

Louisiana average: 3.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.7%
27% better than Louisiana average

Louisiana average: 76.2%

Guides for Better Senior Living

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Financial Aid for Louisiana Seniors

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Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.