Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
614
228 employees · 386 contractors · 92 on an average day Complete Care At Voorhees, Llc
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Voorhees, NJ
ALM Inspection Grade
C
ALM's inspection grade is 74 / 100, a C — 9 points below the New Jersey average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 74 / 100, a C — 9 points below the New Jersey average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Complete Care At Voorhees, Llc
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Voorhees, NJ
ALM Inspection Grade
C
ALM's inspection grade is 74 / 100, a C — 9 points below the New Jersey average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 74 / 100, a C — 9 points below the New Jersey average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Complete Care At Voorhees, Llc accepts Medicare, Medicaid, and private pay.
Overview of Complete Care at Voorhees
Complete Care at Voorhees offers six care types in Voorhees, NJ. They are memory care, palliative care, hospice care, respite care, nursing home care, and skilled nursing.
Skilled nursing and nursing home care are two names for a single provision of licensed nursing on the premises. Memory care is defined by the place rather than by any specific task. It’s a secured setting for someone who could wander off. Hospice care is aimed at comfort, and palliative care is too, but beside an illness that’s still being treated.
Respite care covers short stays. It is the single care type here that assumes the resident is going to go home again. That is what a family arranges when the usual caregiver needs a break or time for their own recovery.
Post acute care, short term rehabilitation, and orthopedic and post surgical work are for the weeks after a hospital stay or an operation. Named programs go beyond that. Cardiac, neuro and stroke, pulmonary, renal, bariatric, and psychology and psychiatric care are all also named, and rehabilitation services are there to put therapy where residents already are.
The building is licensed for 190 beds. At 94.2 percent occupancy, most have someone in them, so an opening may not come when a family needs it.
Divide a day of nursing across the census, and each resident’s share is 3 hours and 49 minutes. Medicare, Medicaid, and private pay are all accepted, and Susan Love administers the home.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 122nd out of 277 nursing homes we track in New Jersey for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 49m
This nursing home is ranked 122nd out of 277 nursing homes we track in New Jersey for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 49mStandout metric: LPN / LVN is +9% above New Jersey average
3 of 6 metrics below New Jersey average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 16 are the facility's own employees; no agency contractors work in this role.
16 staff · 7.1-hour shifts
23m
↓ 44% · NJ 41mThis facility: 23m per resident per day, 44% below the New Jersey average of 41m (among New Jersey facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 16 are the facility's own employees; no agency contractors work in this role.
16 staff · 7.1-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 137 total: 39 of the facility's own employees and 98 agency contractors.
137 staff · 7.7-hour shifts
1h 1m
↑ 9% · NJ 56mThis facility: 1h 1m per resident per day, 9% above the New Jersey average of 56m (among New Jersey facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 137 total: 39 of the facility's own employees and 98 agency contractors.
137 staff · 7.7-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 354 total: 89 of the facility's own employees and 265 agency contractors.
354 staff · 8.1-hour shifts
2h 25m
↑ 8% · NJ 2h 14mThis facility: 2h 25m per resident per day, 8% above the New Jersey average of 2h 14m (among New Jersey facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 354 total: 89 of the facility's own employees and 265 agency contractors.
354 staff · 8.1-hour shiftsUS average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
0m
↓ 100% · NJ 6mThis facility: 0m per resident per day, 100% below the New Jersey average of 6m (among New Jersey facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 34m
↑ 3% · NJ 3h 27mThis facility: 3h 34m per resident per day, 3% above the New Jersey average of 3h 27m (among New Jersey facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
15m
↓ 47% · NJ 29mThis facility: 15m per resident per day, 47% below the New Jersey average of 29m (among New Jersey facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
614
228 employees · 386 contractors · 92 on an average day
614 total staff / 180 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
3.41 : 1
↑ 94% · NJ 1.76This facility: 3.41 staff per resident, 94% above the New Jersey average of 1.76 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
614 staff ÷ 180 residents
See full New Jersey ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.9 h
↓ 1% · NJ 8 hThis facility: 7.9 h, 1% below the New Jersey average of 8 h (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
66,736 staff hours this quarter
See full New Jersey ranking →71.9% of staff hours were worked by the facility's own employees
New Jersey average: 87% · Contractors this quarter: Certified Nursing Assistant (265), Licensed Practical Nurse (98), Respiratory Therapy Technician (9), Physical Therapy Assistant (6), Speech Language Pathologist (3), Qualified Social Worker (3), Physical Therapy Aide (2)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
190
Rank #58 / 330Bed count — State benchmarked This nursing home is ranked 58th out of 330 nursing homes we track in New Jersey for bed count. Shows this facility's certified or reported bed count compared to other New Jersey facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
190
Rank #58 / 330Bed count — State benchmarked This nursing home is ranked 58th out of 330 nursing homes we track in New Jersey for bed count. Shows this facility's certified or reported bed count compared to other New Jersey facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #266 / 349Walk Score — State benchmarked This nursing home is ranked 266th out of 349 nursing homes we track in New Jersey for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Jersey facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #266 / 349Walk Score — State benchmarked This nursing home is ranked 266th out of 349 nursing homes we track in New Jersey for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Jersey facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
26
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #44 / 291Occupancy rate — State benchmarked This nursing home is ranked 44th out of 291 nursing homes we track in New Jersey for occupancy. Shows this facility's occupancy rate versus the New Jersey average, with its Statewide rank out of 291. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #44 / 291Occupancy rate — State benchmarked This nursing home is ranked 44th out of 291 nursing homes we track in New Jersey for occupancy. Shows this facility's occupancy rate versus the New Jersey average, with its Statewide rank out of 291. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
93.1%
This home usually has limited availability
Based on 176.8 residents and 190 beds. Source: CMS Provider Information, average daily residents
Higher than the New Jersey average: 82.2%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
141
days
About This Community
StatusActive
ExpirationJanuary 31, 2027
License Number060414
CMS Certification Number315219
Great Place to Work 2025-2026
Complete Care At Voorhees, Llc is legally operated by Complete Care At Voorhees, LLC, and administered by Ms. Susan Love.
Owner NameComplete Care At Voorhees, LLC
OfficersPeople and entities with formal legal or financial responsibility for the organization that owns this community, as listed in New Jersey's licensing records.LLC PC Nj2 Opcos,
Long Term Care
190 units
Total beds
190 units
Resident Council
Hoyer Lift
Short-Term Rehab
Orthopedic & Post-Surgical Care
Cardiac Care
Neuro & Stroke Care
Pulmonary Care
Renal Care
Palliative CareCare focused on relieving pain, symptoms, and stress while supporting quality of life. It can be provided alongside treatment for a serious illness.
Bariatric CareSpecialized care for people with severe obesity, including safe transfers, equipment, mobility support, and management of related health needs.
Psychology/Psychiatric Care
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Pets not allowed
CMS Health Inspection History
ALM Inspection Grade
74 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
9 points below the New Jersey average for CMS-certified facilities (83/100)
Category breakdown
Citations
Concern
105 severity-weighted points (35 deficiencies) · 63% higher than the typical CMS-certified NJ facility (median: 64)
Enforcement
Typical
1 enforcement action · above the typical CMS-certified NJ facility (median: 0) · $23,520 in fines
Persistence
Typical
36 days to fix issues · slower than the typical CMS-certified NJ facility (median: 33)
Total health inspections
6
↑ 46% · NJ 4.1This facility: 6, 46% above the New Jersey average of 4.1 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
35
Rank #242 / 282Health citations — State benchmarked This nursing home is ranked 242nd out of 282 nursing homes we track in New Jersey for health citations. Shows this facility's total health deficiency citations benchmarked to the New Jersey State average, with a ranking across all 282 NJ facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 54% · NJ 22.7This facility: 35, 54% above the New Jersey average of 22.7 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
5.83
Rank #162 / 282Citations per inspection — State benchmarked This nursing home is ranked 162nd out of 282 nursing homes we track in New Jersey for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Jersey mean across 282 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 4% · NJ 5.59This facility: 5.83, 4% above the New Jersey average of 5.59 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
35 of 35 citations corrected
Critical
J–L
1
↑ 43% · NJ 0.7This facility: 1, 43% above the New Jersey average of 0.7 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · NJ 0.4This facility: 0, 100% below the New Jersey average of 0.4 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
34
↑ 60% · NJ 21.3This facility: 34, 60% above the New Jersey average of 21.3 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · NJ 0.4This facility: 0, 100% below the New Jersey average of 0.4 (among New Jersey facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Feb 19, 2026 · 1 citation (Administration, moderate), corrected
Most cited category: Quality of Life & Care, 10 of 35 citations · 9 categories in total
Citations history
Most recent first
Feb 19, 2026
1 citation
Administration moderate citation
Corrected
Corrected
Aug 29, 2025
1 citation
Pharmacy moderate citation
Corrected
Corrected
May 02, 2025
1 citation
Pharmacy moderate citation
Corrected
Corrected
Jan 13, 2025
9 citations
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Sep 29, 2023
16 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Infection Control critical citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jun 07, 2022
7 citations
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Top deficiency categories
Share of 35 citations
Quality of Life & Care
10 deficiencies (29%)
Nutrition & Dietary
7 deficiencies (20%)
Resident Rights
4 deficiencies (11%)
Resident Assessment & Care Planning
4 deficiencies (11%)
Pharmacy Services
4 deficiencies (11%)
Infection Control
2 deficiencies (6%)
Abuse, Neglect & Exploitation
2 deficiencies (6%)
Administration
1 deficiency (3%)
Environmental
1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 35 citations resulted from standard inspections; 3 of 35 resulted from complaint investigations; and 7 of 35 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
1 penalty in the past 3 years
Latest: May 1, 2026 · $23,520 civil money penalty
May 1, 2026 · $23,520 civil money penalty
Total fines
$23,520
↓ 72% · NJ $84KThis facility: $23,520, 72% below the New Jersey average of $84,496. Average among the 144 New Jersey facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #200 / 282Federal fines — State benchmarked This nursing home is ranked 200th out of 282 nursing homes we track in New Jersey for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the New Jersey average among facilities with fines, and where it ranks among 282 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 47% · NJ 1.88This facility: 1, 47% below the New Jersey average of 1.88. Average among the 144 New Jersey facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
NJ avg 0.06New Jersey average: 0.06. Average among the 144 New Jersey facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
May 1, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$23,520
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$23,520Fine amount comparison
This facility
$23,520
New Jersey average
$84,496
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. New Jersey and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the New Jersey average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 12% · NJ 4.5This facility: 5.0, 12% above the NJ average of 4.5 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↑ 5% · NJ 3.8This facility: 4.0, 5% above the NJ average of 3.8 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
3.2
Score · lower is better
↓ 45% · NJ 5.8This facility: 3.2, 45% below the NJ average of 5.8 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
7.5
Score · lower is better
↓ 31% · NJ 10.9This facility: 7.5, 31% below the NJ average of 10.9 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 8 better, 2 worse, 3 near NJ average
8 short-stay measures: 1 better, 3 worse, 1 near NJ average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
↓ 59% · NJ 8.7This facility: 3.6, 59% below the NJ average of 8.7 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
3.6%
↓ 59% · NJ 8.7This facility: 3.6, 59% below the NJ average of 8.7 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
3.4%
↓ 59% · NJ 8.2This facility: 3.4, 59% below the NJ average of 8.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
3.4%
↓ 59% · NJ 8.2This facility: 3.4, 59% below the NJ average of 8.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.6%
≈ 0% · NJ 15.6This facility: 15.6, level with the NJ average of 15.6 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.6%
≈ 0% · NJ 15.6This facility: 15.6, level with the NJ average of 15.6 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.0%
↓ 100% · NJ 0.8This facility: 0.0, 100% below the NJ average of 0.8 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.0%
↓ 100% · NJ 0.8This facility: 0.0, 100% below the NJ average of 0.8 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
↑ 31% · NJ 2.3This facility: 3.0, 31% above the NJ average of 2.3 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
↑ 31% · NJ 2.3This facility: 3.0, 31% above the NJ average of 2.3 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
3.2%
↓ 41% · NJ 5.4This facility: 3.2, 41% below the NJ average of 5.4 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
3.2%
↓ 41% · NJ 5.4This facility: 3.2, 41% below the NJ average of 5.4 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
2.7%
↓ 40% · NJ 4.6This facility: 2.7, 40% below the NJ average of 4.6 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
2.7%
↓ 40% · NJ 4.6This facility: 2.7, 40% below the NJ average of 4.6 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
6.8%
↓ 44% · NJ 12.1This facility: 6.8, 44% below the NJ average of 12.1 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
6.8%
↓ 44% · NJ 12.1This facility: 6.8, 44% below the NJ average of 12.1 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
10.6%
↓ 16% · NJ 12.7This facility: 10.6, 16% below the NJ average of 12.7 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
10.6%
↓ 16% · NJ 12.7This facility: 10.6, 16% below the NJ average of 12.7 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.8%
↓ 30% · NJ 93.0This facility: 64.8, 30% below the NJ average of 93.0 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
64.8%
↓ 30% · NJ 93.0This facility: 64.8, 30% below the NJ average of 93.0 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.8%
↓ 1% · NJ 97.2This facility: 95.8, 1% below the NJ average of 97.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.8%
↓ 1% · NJ 97.2This facility: 95.8, 1% below the NJ average of 97.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.13
↑ 2% · NJ 2.08This facility: 2.13, 2% above the NJ average of 2.08 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
2.13
↑ 2% · NJ 2.08This facility: 2.13, 2% above the NJ average of 2.08 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.56
↓ 50% · NJ 1.12This facility: 0.56, 50% below the NJ average of 1.12 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.56
↓ 50% · NJ 1.12This facility: 0.56, 50% below the NJ average of 1.12 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
75.7%
↑ 41% · US 53.7This facility: 75.7, 41% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
75.7%
↑ 41% · US 53.7This facility: 75.7, 41% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
48.5%
↓ 4% · US 50.6This facility: 48.5, 4% below the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
48.5%
↓ 4% · US 50.6This facility: 48.5, 4% below the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
↑ 95% · US 0.8This facility: 1.5, 95% above the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
1.5%
↑ 95% · US 0.8This facility: 1.5, 95% above the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
↓ 19% · NJ 1.2This facility: 1.0, 19% below the NJ average of 1.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
↓ 19% · NJ 1.2This facility: 1.0, 19% below the NJ average of 1.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
19.3%
↓ 76% · NJ 79.0This facility: 19.3, 76% below the NJ average of 79.0 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
19.3%
↓ 76% · NJ 79.0This facility: 19.3, 76% below the NJ average of 79.0 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
32.3%
↓ 60% · NJ 80.1This facility: 32.3, 60% below the NJ average of 80.1 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
32.3%
↓ 60% · NJ 80.1This facility: 32.3, 60% below the NJ average of 80.1 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.9%
↑ 2% · NJ 25.4This facility: 25.9, 2% above the NJ average of 25.4 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.9%
↑ 2% · NJ 25.4This facility: 25.9, 2% above the NJ average of 25.4 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.6%
↑ 29% · NJ 8.2This facility: 10.6, 29% above the NJ average of 8.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
10.6%
↑ 29% · NJ 8.2This facility: 10.6, 29% above the NJ average of 8.2 (among NJ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Complete Care At Voorhees, Llc’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 271 New Jersey nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Breaking even on care
1.3% operating margin
+6.6 pts vs prior year
Positive margin in 3 of the last 8 reported years. Net income $0.3M after other income.
Does it invest in staff?
Spends less on payroll than most New Jersey homes
45.9% payroll share of revenue
NJ average 52.8%Rank #166 / 271Payroll % of net patient revenue — State benchmarked This nursing home is ranked 166th out of 271 nursing homes we track in New Jersey for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Jersey average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.0M while revenue rose $3.9M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with New Jersey homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | NJ median | Compared with NJ homesRank in NJ | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $19.8M | +$3.9M | Trend 20162024 | NJ median $17.7M | Rank in NJ Rank #96 / 271Net patient revenue — State benchmarked This nursing home is ranked 96th out of 271 nursing homes we track in New Jersey for net patient revenue. Shows this facility's net patient revenue compared to the New Jersey average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 65% of homes | Above NJ median Higher net patient revenue than 65% of NJ homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $19.5M | +$2.8M | Trend 20162024 | NJ median — | Rank in NJ Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.3M | +$1.1M | Trend 20162024 | NJ median — | Rank in NJ Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 1.3% | +6.6 pts | Trend 20162024 | NJ median — | Rank in NJ Not ranked | Thin margin A margin from 0% to 5% of revenue leaves little room for unexpected costs. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | NJ median — | Rank in NJ Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.3M | +$0.8M | Trend — | NJ median — | Rank in NJ Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most New Jersey homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | NJ median | Compared with NJ homesRank in NJ | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $9.1M | +$1.0M | Trend 20162024 | NJ median $8.3M | Rank in NJ Rank #120 / 271Payroll costs — State benchmarked This nursing home is ranked 120th out of 271 nursing homes we track in New Jersey for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Jersey average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 56% of homes | Above NJ median Higher payroll than 56% of NJ homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 45.9% | −4.8 pts | Trend 20162024 | NJ median 48.8% | Rank in NJ Rank #166 / 271Payroll % of net patient revenue — State benchmarked This nursing home is ranked 166th out of 271 nursing homes we track in New Jersey for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Jersey average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Jersey that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 39% of homes | 6.9 pts under NJ average The NJ average is 52.8% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · NJ benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the New Jersey payroll average.
% of net patient revenue
Payroll share Operating margin NJ payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018 | 2019 | 2020 | 2021no report | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $16.5M | $15.6M | $15.3M | $15.2M | $15.3M | $12.0M | $15.9M | $19.8M | |
| Operating expenses | $15.1M | $14.5M | $15.6M | $15.3M | $17.5M | $13.5M | $16.7M | $19.5M | |
| Net patient income | $1.3M | $1.0M | −$0.3M | −$0.2M | −$2.2M | −$1.4M | −$0.8M | $0.3M | |
| Operating margin | 8.2% | 6.7% | −1.7% | −1.0% | −14.1% | −11.8% | −5.3% | 1.3% | |
| Net income | $1.4M | $1.1M | −$0.2M | −$0.1M | −$2.2M | −$1.4M | −$0.5M | $0.3M | |
| Payroll costs | $8.4M | $7.2M | $7.0M | $6.9M | $8.3M | $5.8M | $8.1M | $9.1M | |
| Payroll share of revenue | 50.8% | 46.4% | 45.3% | 45.8% | 54.3% | 47.8% | 50.7% | 45.9% | |
| Beds | 190 | 190 | 190 | 190 | 190 | 190 | 190 | 190 | |
| Gross revenue | $27.6M | $27.7M | $28.3M | $28.9M | $25.9M | $12.8M | $16.7M | $20.9M | |
| Salaries | $6.7M | $5.8M | $5.6M | $5.7M | $6.8M | $5.0M | $7.1M | $7.7M | |
| Wage-related costs | $1.6M | $1.4M | $1.3M | $1.3M | $1.5M | $0.7M | $1.0M | $1.4M | |
| Contract labor | $1.1M | $1.8M | $2.0M | $2.1M | $2.6M | $2.1M | $2.0M | $3.1M | |
| Other operating costs | $6.8M | $7.3M | $8.6M | $8.4M | $9.2M | $7.7M | $8.7M | $10.5M | |
| Net patient revenue per day | $263 | $258 | $249 | $247 | $299 | $302 | $317 | $327 | |
| Cost per day | $242 | $241 | $253 | $249 | $341 | $337 | $333 | $323 | |
| Average length of stay | 209.8 days | 185.4 days | 195.0 days | 183.7 days | 157.2 days | 169.9 days | 163.9 days | 141.4 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
467 admissions · FY2024
Residents admitted during the year.
Medicare
130 · 28%
Medicaid
167 · 36%
Private pay & other
170 · 36%
Resident snapshot
180 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
14 · 8%
Medicaid
146 · 81%
Private pay & other
20 · 11%
Leaving
428 discharges · FY2024
Residents discharged during the year.
Medicare
92 · 21%
Medicaid
162 · 38%
Private pay & other
174 · 41%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Places of interest near Complete Care At Voorhees, Llc
0.0 miles from city center
Estimated distance in miles from Voorhees's city center to Complete Care At Voorhees, Llc's address, calculated via Google Maps.
Calculate Travel Distance to Complete Care At Voorhees, Llc
Add your location
Compare Memory Care around Evesham Township
Info below is compiled from CMS reports & the NJ Dept. of Health (NJDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
|
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
|
Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
|
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
|
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
|
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
|
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
|
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
|
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
|
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
|
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
|
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
|
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
|
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
|
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
|
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
|
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
|
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
|
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
|
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
|
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
|
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Jersey average is: 52.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Elmwood Hills Healthcare Center Llc | MC NH PC RC SNF | Blackwood (Gloucester Township) | 300
Facility
300
NJ AVG
142
Rank
#8 / 330 | C- |
94.6%
Facility
94.6%
NJ AVG
82.2%
Rank
#25 / 291 | +15% | 3.75
Facility
3.75
NJ AVG
3.96
Rank
#122 / 277 | -46% | -5% | $9.1k
Facility
$9.1k
NJ AVG
$85.7k
Rank
#175 / 282 | 25
Facility
25
NJ AVG
22.7
Rank
#171 / 282 | 6.3
Facility
6.3
NJ AVG
5.6
Rank
#185 / 282 | 2 | 284 | - |
64
Facility
64
NJ AVG
52
Rank
#137 / 349 | Elmwood Hills Healthcare Center LLC | $88.7MFiscal year ending 12/2024
Facility
$88.7MFiscal year ending 12/2024
NJ AVG
$18.9M
Rank
#1 / 271 | $42.8MFiscal year ending 12/2024
Facility
$42.8MFiscal year ending 12/2024
NJ AVG
$9.2M
Rank
#1 / 271 | 48.3%Fiscal year ending 12/2024
Facility
48.3%Fiscal year ending 12/2024
NJ AVG
52.8%
Rank
#144 / 271 | 315159 | ||||
| Complete Care At Voorhees, Llc | MC HOS NH PC RC SNF | Voorhees | 190
Facility
190
NJ AVG
142
Rank
#58 / 330 | C |
93.1%
Facility
93.1%
NJ AVG
82.2%
Rank
#44 / 291 | +13% | 3.82
Facility
3.82
NJ AVG
3.96
Rank
#122 / 277 | -72% | -4% | $23.5k
Facility
$23.5k
NJ AVG
$85.7k
Rank
#200 / 282 | 35
Facility
35
NJ AVG
22.7
Rank
#242 / 282 | 5.8
Facility
5.8
NJ AVG
5.6
Rank
#162 / 282 | 1 | 177 | - |
26
Facility
26
NJ AVG
52
Rank
#266 / 349 | Complete Care At Voorhees, LLC | $19.8MFiscal year ending 12/2024
Facility
$19.8MFiscal year ending 12/2024
NJ AVG
$18.9M
Rank
#96 / 271 | $9.1MFiscal year ending 12/2024
Facility
$9.1MFiscal year ending 12/2024
NJ AVG
$9.2M
Rank
#120 / 271 | 45.9%Fiscal year ending 12/2024
Facility
45.9%Fiscal year ending 12/2024
NJ AVG
52.8%
Rank
#166 / 271 | 315219 | ||||
| Riverfront Rehabilitation and Care Center | MC HOS NH SNF | Pennsauken Township (Airport Industrial Park) | 180
Facility
180
NJ AVG
142
Rank
#70 / 330 | C+ |
88.3%
Facility
88.3%
NJ AVG
82.2%
Rank
#32 / 291 | +7% | 3.49
Facility
3.49
NJ AVG
3.96
Rank
#179 / 277 | -89% | -12% | $0
Facility
$0
NJ AVG
$85.7k
Rank
#1 / 282 | 37
Facility
37
NJ AVG
22.7
Rank
#251 / 282 | 7.4
Facility
7.4
NJ AVG
5.6
Rank
#235 / 282 | - | 159 | - |
51
Facility
51
NJ AVG
52
Rank
#177 / 349 | Cooper River Garden Group LLC | $21.6MFiscal year ending 12/2024
Facility
$21.6MFiscal year ending 12/2024
NJ AVG
$18.9M
Rank
#72 / 271 | $9.6MFiscal year ending 12/2024
Facility
$9.6MFiscal year ending 12/2024
NJ AVG
$9.2M
Rank
#101 / 271 | 44.5%Fiscal year ending 12/2024
Facility
44.5%Fiscal year ending 12/2024
NJ AVG
52.8%
Rank
#185 / 271 | 315225 | ||||
| Silver Healthcare Center | MC NH SNF | Cherry Hill (Barclay) | 256
Facility
256
NJ AVG
142
Rank
#17 / 330 | C- |
56.8%
Facility
56.8%
NJ AVG
82.2%
Rank
#281 / 291 | -31% | 4.07
Facility
4.07
NJ AVG
3.96
Rank
#52 / 277 | +24% | +3% | $81.2k
Facility
$81.2k
NJ AVG
$85.7k
Rank
#245 / 282 | 22
Facility
22
NJ AVG
22.7
Rank
#148 / 282 | 3.7
Facility
3.7
NJ AVG
5.6
Rank
#53 / 282 | 2 | 146 | - |
4
Facility
4
NJ AVG
52
Rank
#336 / 349 | The Silvercare LLC | $19.0MFiscal year ending 12/2024
Facility
$19.0MFiscal year ending 12/2024
NJ AVG
$18.9M
Rank
#111 / 271 | $10.5MFiscal year ending 12/2024
Facility
$10.5MFiscal year ending 12/2024
NJ AVG
$9.2M
Rank
#74 / 271 | 55.4%Fiscal year ending 12/2024
Facility
55.4%Fiscal year ending 12/2024
NJ AVG
52.8%
Rank
#65 / 271 | 315280 | ||||
| The Palace Rehabilitation and Care Center | MC NH PC RC SNF | Maple Shade (Maple Shade Township) | 165
Facility
165
NJ AVG
142
Rank
#103 / 330 | C- |
97.0%
Facility
97.0%
NJ AVG
82.2%
Rank
#61 / 291 | +18% | 4.67
Facility
4.67
NJ AVG
3.96
Rank
#52 / 277 | +12% | +18% | $6.1k
Facility
$6.1k
NJ AVG
$85.7k
Rank
#169 / 282 | 49
Facility
49
NJ AVG
22.7
Rank
#275 / 282 | 12.3
Facility
12.3
NJ AVG
5.6
Rank
#279 / 282 | 3 | 160 | - |
56
Facility
56
NJ AVG
52
Rank
#154 / 349 | The Palace Rehabilitation And Care Center, LLC | $15.4MFiscal year ending 12/2024
Facility
$15.4MFiscal year ending 12/2024
NJ AVG
$18.9M
Rank
#178 / 271 | $2.4MFiscal year ending 12/2024
Facility
$2.4MFiscal year ending 12/2024
NJ AVG
$9.2M
Rank
#259 / 271 | 15.8%Fiscal year ending 12/2024
Facility
15.8%Fiscal year ending 12/2024
NJ AVG
52.8%
Rank
#258 / 271 | 315263 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other NJ nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Memory Care in New Jersey
Complete Care At Voorhees, Llc is located in Voorhees, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.
Know before you visit
Frequently Asked Questions about Complete Care At Voorhees, Llc
Quick answers from public records and the community's own listing.01 Is Complete Care At Voorhees, Llc in a walkable area?
Complete Care At Voorhees, Llc has a walk score of 26. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
02 What is the license number of Complete Care At Voorhees, Llc?
According to NJ state health department records, Complete Care At Voorhees, Llc's license number is 060414.
03 When does Complete Care At Voorhees, Llc's license expire?
According to NJ state health department records, Complete Care At Voorhees, Llc's license expires on January 31, 2027.
04 What is the occupancy rate at Complete Care At Voorhees, Llc?
Complete Care At Voorhees, Llc's occupancy is 93.1%.
05 Are pets allowed at Complete Care At Voorhees, Llc?
No, Complete Care At Voorhees, Llc has a no-pet policy.
06 Does Complete Care At Voorhees, Llc operate as a for-profit or non-profit?
Complete Care At Voorhees, Llc is registered as a for-profit in NJ.
07 Who is the administrator of Complete Care At Voorhees, Llc?
Ms. Susan Love is the administrator of Complete Care At Voorhees, Llc.
Updated on
