Complete Care At Court House, Llc

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Cape May Court House, NJ

CMS overall rating

144 Magnolia Drive, Cape May Court House, NJ 08210 View map

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Complete Care At Court House, Llc accepts Medicare, Medicaid, and private pay.

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Complete Care At Court House, Llc accepts Medicare, Medicaid, and private pay.

Overview of Complete Care at Court House

Complete Care at Court House is a 120-bed nursing home in Cape May Court House, New Jersey. Run by Complete Care At Court, the facility accepts Medicare, Medicaid, and private pay. For visitors, the surrounding neighborhood has a moderate walkability score, making it reasonably convenient to handle some errands and get around the local community on foot.

The care here leans toward short-term recovery and post-acute care. The facility maintains an average occupancy rate of 88 percent, and residents stay for about 73 days on average, which highlights the focus on rehabilitation rather than permanent residency. To support this, the building has 24-hour staffing with registered nurses, licensed practical nurses, and nurse aides providing an average of 3 hours and 39 minutes of nursing care per resident every day. This team manages specialized transitions from hospital care, including orthopedic, post-surgical, cardiac, stroke, pulmonary, renal, palliative, bariatric, and psychiatric needs.

Older adults and their families looking into local care options might want to ask the administration about these past inspection topics to see how staff manage those specific areas today.

Facility Direct Line (609) 465-7171

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 39m per day

vs avg

5 of 6 metrics below state avg

Standout metric LPN / LVN is +28% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	22m per day	▼ 47% State avg: 41m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 12m per day	▲ 28% State avg: 56m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 11m per day	▼ 3% State avg: 2h 14m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 21m per day	▼ 3% State avg: 3h 27m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▼ 33% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	10m per day	▼ 66% State avg: 29m per day · National avg: 28m per day

Capacity and availability

73 days

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 51 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

88%

Higher than the New Jersey average: 77%

Occupied beds

106 / 120

Average occupied beds in New Jersey homes 119 beds

CMS Five Star Overall

CMS Five Star Quality

AHCA Silver

Great Place to Work 2025-2026

Striving for Ten

High 5

Facility TypeLong Term Care Facility

StatusActive

ExpirationJanuary 31, 2027

License Number60507

CMS Certification Number315228

Complete Care At Court House, Llc is administered by Mr. Brian Klocke.

Owner NameComplete Care At Court House, LLC

Officers

LLC Pc Nj1 Opcos

Hoyer Lift

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Post-Acute Care

Pets not allowed

Since 2021 · 5 years of data 42 deficiencies 13 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New Jersey state average

Overall vs. NJ average

Latest Inspection December 29, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NJ Average	vs. NJ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	42	18	This facility has 133% more total deficiencies than a typical New Jersey assisted living residence (42 vs. NJ avg 18).↑ 133% worse
Deficiencies per year Average deficiencies per year since 2021.	8.4	3.6	This facility has 133% more deficiencies per year than a typical New Jersey assisted living residence (8.4 vs. NJ avg 3.6).↑ 133% worse
Deficiencies per inspection Average deficiencies per inspection.	3.2	2	This facility has 60% more deficiencies per inspection than a typical New Jersey assisted living residence (3.2 vs. NJ avg 2).↑ 60% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NJ Average	vs. NJ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	13	9	This facility has had 44% more total inspections than the New Jersey average (13 vs. NJ avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 44% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

December 29, 2025 complaint investigation found failure to assess and protect a high-risk elopement resident, with conflicting documentation and no care plan or interventions in place.
March 13, 2025 recertification survey identified 7 deficiencies including medication errors, infection control lapses, pressure ulcer prevention failures, and life safety code violations.
September 8, 2021 COVID-19 focused infection control survey found the facility in compliance with CMS and CDC infection control regulations.

Show Inspection Reports

Inspections since 2021

Total health inspections 3

State average N/A

Last Health inspection on Mar 2025

Total health citations

State average N/A

Citations per inspection

4.67

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 14 citations resulted from standard inspections; and 6 of 14 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

14 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 5 years)

Infection Control moderate citation Mar 13, 2025

Corrected

Pharmacy moderate citation Mar 13, 2025

Corrected

Quality of Care moderate citation Mar 13, 2025

Corrected

Quality of Care moderate citation Mar 13, 2025

Corrected

Total staff 273

Employees 143

Contractors 130

Staff to resident ratio 2.58 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 54

Average shift 8.1 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 40,245

Nursing staff breakdown

6.3 hours

8.9 hours

129

8.5 hours

Contractor staffing

6,545 contractor hours this quarter

Certified Nursing Assistant: 77 Licensed Practical Nurse: 39 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4 Physical Therapy Aide: 4 Qualified Social Worker: 1 Speech Language Pathologist: 1

Staff by category


Certified Nursing Assistant	52	77	129	19,561	92	100%	8.5
Licensed Practical Nurse	30	39	69	9,340	92	100%	8.9
Clinical Nurse Specialist	7	0	7	2,490	91	99%	8.3
Other Dietary Services Staff	8	0	8	1,572	82	89%	6.6
RN Director of Nursing	12	0	12	1,388	90	98%	6.9
Physical Therapy Assistant	0	4	4	1,035	76	83%	7.7
Dental Services Staff	11	0	11	946	64	70%	7.7
Nurse Practitioner	2	0	2	752	61	66%	7.9
Dietitian	7	0	7	693	65	71%	7
Respiratory Therapy Technician	0	4	4	606	64	70%	6.3
Administrator	1	0	1	456	57	62%	8
Physical Therapy Aide	0	4	4	409	59	64%	6.6
Occupational Therapy Aide	9	0	9	397	11	12%	6.4
Speech Language Pathologist	0	1	1	257	38	41%	6.8
Qualified Social Worker	0	1	1	250	51	55%	4.9
Mental Health Service Worker	1	0	1	44	6	7%	7.4
Registered Nurse	2	0	2	25	4	4%	6.3
Other Social Services Staff	1	0	1	25	3	3%	8.3

129 Certified Nursing Assistant

% of Days 100%

69 Licensed Practical Nurse

% of Days 100%

7 Clinical Nurse Specialist

% of Days 99%

8 Other Dietary Services Staff

% of Days 89%

12 RN Director of Nursing

% of Days 98%

4 Physical Therapy Assistant

% of Days 83%

11 Dental Services Staff

% of Days 70%

2 Nurse Practitioner

% of Days 66%

7 Dietitian

% of Days 71%

4 Respiratory Therapy Technician

% of Days 70%

1 Administrator

% of Days 62%

4 Physical Therapy Aide

% of Days 64%

9 Occupational Therapy Aide

% of Days 12%

1 Speech Language Pathologist

% of Days 41%

1 Qualified Social Worker

% of Days 55%

1 Mental Health Service Worker

% of Days 7%

2 Registered Nurse

% of Days 4%

1 Other Social Services Staff

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 3.5

48% better than State average

State average: 6.8

Functional decline score 11.4

8% better than State average

State average: 12.4

Long-stay resident measures

Significantly above average State avg: 4.5

Need for Help with Daily Activities Increased 2.7%

73% better than State average

State average: 10.1%

Walking Ability Worsened 4.4%

60% better than State average

State average: 11.0%

Low Risk Residents with Bowel/Bladder Incontinence 27.2%

71% worse than State average

State average: 16.0%

Falls with Major Injury 4.4%

80% worse than State average

State average: 2.4%

High Risk Residents with Pressure Ulcers 4.0%

35% better than State average

State average: 6.1%

Urinary Tract Infection 0.3%

65% better than State average

State average: 1.0%

Lost Too Much Weight 2.2%

53% better than State average

State average: 4.6%

Depressive Symptoms 3.4%

70% better than State average

State average: 11.3%

Antipsychotic Use 6.3%

43% better than State average

State average: 11.1%

Pneumococcal Vaccine 100.0%

8% better than State average

State average: 93.0%

Influenza Vaccine 100.0%

In line with State average

State average: 97.2%

Hospitalizations per 1,000 days 1.13

46% better than State average

State average: 2.08

ED visits per 1,000 days 1.13

In line with State average

State average: 1.12

Short-stay resident measures

Significantly above average State avg: 3.8

Pneumococcal Vaccine 99.1%

26% better than State average

State average: 78.9%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.2%

Influenza Vaccine 96.8%

21% better than State average

State average: 80.1%

Re-hospitalized after SNF stay 19.7%

22% better than State average

State average: 25.4%

Emergency department visits 8.0%

In line with State average

State average: 8.2%

Falls with major injury 1.2%

58% worse than State average

State average: 0.8%

Ability to care for self at discharge 94.5%

76% better than State average

State average: 53.7%

Successful return to home or community 59.2%

17% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

42% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

49% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 106

Medicare

17.9% of residents

Medicaid

54.7% of residents

Private pay or other

27.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Complete Care At Court House, Llc from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 83.3% ↓ 2.4pp vs 2022

Net Patient Income -$190.0K ↓ ~$1.2M vs 2022

Payroll Costs $6.6M ↑ ~$591.0K vs 2022

Operating Margin -1.4% ↓ 8.6pp vs 2022

Metric	2011	2012	2013	2015	2016	2017	2018	2019	2020	2022	2023
Occupancy %	81.6%	87.1%	81.3%	73.2%	73.8%	81.6%	80.3%	82.1%	79.1%	85.7%	83.3%
Beds	120	120	120	120	120	120	120	120	120	120	120
Net Income	-$646,053	-$334,920	-$366,844	-$2,750,880	-$2,454,162	-$1,941,740	-$541,156	-$1,132,819	-$1,054,420	$1,041,597	-$179,162
Gross Revenue	$10,193,520	$10,828,992	$10,575,040	$12,092,354	$13,941,961	$15,226,172	$15,201,266	$16,049,046	$16,547,312	$15,616,676	$15,194,803
Operating Expenses	$10,918,388	$10,228,248	$9,919,604	$12,682,719	$12,975,920	$13,044,547	$11,862,726	$12,678,277	$13,824,095	$12,947,994	$14,061,001
Net Patient Income	-$1,294,816	-$670,293	-$407,071	-$2,756,750	-$2,461,745	-$1,948,558	-$548,469	-$1,140,727	-$1,056,055	$1,006,535	-$190,031
Net Patient Revenue	$9,623,572	$9,557,955	$9,512,533	$9,925,969	$10,514,175	$11,095,989	$11,314,257	$11,537,550	$12,768,040	$13,954,529	$13,870,970
Payroll Costs	$5,150,367	$4,638,409	$4,729,388	$5,128,612	$4,945,004	$4,854,482	$4,576,441	$4,702,086	$5,699,161	$6,029,102	$6,620,059
Operating Margin %	-13.5%	-7.0%	-4.3%	-27.8%	-23.4%	-17.6%	-4.9%	-9.9%	-8.3%	7.2%	-1.4%
Medicare %	17.9%	14.9%	16.3%	22.3%	26.4%	20.2%	20.9%	18.1%	17.8%	19.6%	15.3%
Medicaid %	64.0%	64.2%	64.2%	52.1%	56.3%	59.3%	56.3%	59.4%	56.4%	51.8%	57.1%
Private %	18.1%	20.9%	19.5%	25.5%	17.3%	20.5%	22.8%	22.5%	25.7%	28.6%	27.6%
Net Patient Revenue/Day	$269	$250	$267	$309	$324	$310	$322	$321	$368	$372	$380
Cost/Day	$306	$268	$279	$395	$400	$365	$337	$353	$398	$345	$385
Avg Length of Stay	111.6 days	129.6 days	114.5 days	71.9 days	66.6 days	69.4 days	68.9 days	70.2 days	80.7 days	67.6 days	73.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$13.9M

Net patient income

-$190.0K

For-profit Operated by a single business entity.

Net patient revenue

$13.9M

Net patient income

-$190.0K

Other income

$10.9K

Payroll costs

$6.6M 47.7% of net patient revenue

Other operating costs

$7.4M

Total costs

$14.1M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 42%

Private pay 49%

Medicaid 9%

Coverage residents most often leave under.

Medicare 34%

Private pay 50%

Medicaid 16%

0.0 miles from city center Estimated distance in miles from Cape May Court House's city center to Complete Care At Court House, Llc's address, calculated via Google Maps.

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The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.


Job Haines Home	NH AL HC RC SNF	Bloomfield (Bloomfield Avenue)	-	40	-	85	Studio / 1 Bed / Private / Semi-Private Rooms
Fellowship Village	NH AL HC HOS IL MC SNF	Basking Ridge	-	67	-	25	Studio / 1 Bed / 2 Bed
Winchester Gardens	NH AL HC IL MC RC SNF	Maplewood (Newark Heights)	-	30	-	24	Studio / 1 Bed
Bartley Healthcare Nursing and Rehabilitation Center	NH HOS MC PC RC SNF	Jackson Township (Bennetts Mills)	-	234	A+	19	-
Complete Care At Court House, Llc	NH HOS PC RC SNF	Cape May Court House	-	120	-	51	-

Nursing Home Explorer

Is Complete Care At Court House, Llc in a walkable area?

Complete Care At Court House, Llc has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Complete Care At Court House, Llc?

According to NJ state health department records, Complete Care At Court House, Llc's license number is 60507.

When does Complete Care At Court House, Llc's license expire?

According to NJ state health department records, Complete Care At Court House, Llc's license expires on January 31, 2027.

What is the occupancy rate at Complete Care At Court House, Llc?

Complete Care At Court House, Llc's occupancy is 88%.

Are pets allowed at Complete Care At Court House, Llc?

No, Complete Care At Court House, Llc has a no-pet policy.

Does Complete Care At Court House, Llc operate as a for-profit or non-profit?

Complete Care At Court House, Llc is registered as a for-profit in NJ.

Who is the administrator of Complete Care At Court House, Llc?

Mr. BRIAN KLOCKE is the administrator of Complete Care At Court House, Llc.

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Complete Care At Court House, Llc

Overview of Complete Care at Court House

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Officers

Safety & Compliance

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Complete Care At Court House, Llc

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

129 Certified Nursing Assistant

69 Licensed Practical Nurse

7 Clinical Nurse Specialist

8 Other Dietary Services Staff

12 RN Director of Nursing

4 Physical Therapy Assistant

11 Dental Services Staff

2 Nurse Practitioner

7 Dietitian

4 Respiratory Therapy Technician

1 Administrator

4 Physical Therapy Aide

9 Occupational Therapy Aide

1 Speech Language Pathologist

1 Qualified Social Worker

1 Mental Health Service Worker

2 Registered Nurse

1 Other Social Services Staff

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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