Occupancy rate
87%
In line with New Mexico averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in New Mexico
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Coronado Care Center
Nursing Home in New Mexico
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Coronado Care Center
Coronado Care Center is a skilled nursing and rehabilitation center located in Portales, NM. It offers a range of services including health care, rehabilitation, and social services to help patients regain independence. The facility provides 24-hour nursing care and personalized attention to meet the unique needs of each guest.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
80
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.4%
Residents per day (avg)
74
Occupancy rate
87.4%
Residents per day (avg)
74
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
38% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
32% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
30% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Finances and operations
Privately-owned community
Home revenue
$8.4M
Operating loss
-$426.7K
Privately-owned community
Home revenue
$8.4M
Operating loss
-$426.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.9M
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Occupancy
In line with New Mexico averageOccupied beds
70 / 80
Average residents
82 per day
Facility TypeNursing Home
CMS Certification Number325114
Coronado Care Center is administrated by Melissa Seratt.
Owner NameCORONADO CARE CENTER LLC
Rehabilitation Services
Respite Care
Doctor on Staff
Skilled Nursing
24-Hour Staffing
Fax(575) 359-4722
Specific ProgramsHealth Care, Activities, Social Services, Wound Care, Rehabilitation, Dietary and Nutritional Needs Management
Operating Hours24/7
Food DescriptionMeals are nutritionally balanced and meet medical and faith-based food requirements.
Meals IncludedYes
Health Inspection History
Inspections
Total health inspections
3
New Mexico average 6.8
Last Health inspection on Jun 2025
Total health citations
28
New Mexico average 48.6
Citations per inspection
9.33
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 28 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than New Mexico averageNew Mexico average: 1.1
Serious Health citations
0
0
100% better than New Mexico averageNew Mexico average: 1.3
0 critical citations
0 serious citations
28 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 13, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 13, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 13, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 13, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 13, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 13, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 13, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 13, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around New Mexico The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
Filter by care type
| Coronado Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Portales | 80 | 87.4% | +11% | 3.55 | -17% | -12% | 0 | 28 | 9.3 | 0 | 74 | - | - | - | $8.4M | $3.6M | 42.5% | 325114 | ||||
| Betty Dare Wellness & Rehabilitation LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Alamogordo | 90 | 53.5% | -32% | 3.50 | +18% | -13% | 0 | 52 | 8.7 | 0 | 54 | - | - | Brechtelsbauer, David | $7.3M | $2.6M | 36.2% | 325061 | ||||
| Belen Meadows Healthcare and Rehabilitation Center, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Belen | 120 | 88.7% | +12% | 3.44 | +20% | -14% | 2 | 44 | 7.3 | 1 | 111 | - | - | Wilson, Emmanuel | $12.1M | $5.0M | 41.7% | 325068 | ||||
| Artesia Healthcare & Rehabilitation Center Llc |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Artesia | 65 | 72.5% | -8% | 3.82 | +23% | -5% | 0 | 35 | 5.0 | 1 | 46 | - | - | Artesia Healthcare & Rehabilitation Center, Llc | $6.3M | $3.9M | 60.9% | 325128 | ||||
| Aztec Healthcare, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Aztec | 86 | 91.2% | +16% | 3.20 | -34% | -20% | 3 | 33 | 5.5 | 4 | 82 | A+ | - | - | $9.6M | $4.8M | 50.7% | 325071 |
Places of interest near Coronado Care Center
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Estimated distance in miles from PORTALES's city center to Coronado Care Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
103
Employees
101
Contractors
2
Staff to resident ratio
1.36:1
10% worse than New Mexico averageNew Mexico average ratio: 1.50:1
Avg staff/day
41
Average shift
8 hours
7% worse than New Mexico averageNew Mexico average: 8.6 hours
Total staff hours (quarter)
29,869
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
46
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
1.9%
572 contractor hours this quarter
Administrator: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 46 | 0 | 46 | 13,838 | 91 | 100% | 8.7 |
| Registered Nurse | 10 | 0 | 10 | 3,162 | 91 | 100% | 9.5 |
| Physical Therapist | 8 | 0 | 8 | 2,327 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 7 | 0 | 7 | 1,654 | 86 | 95% | 8.8 |
| Medication Aide/Technician | 3 | 0 | 3 | 1,312 | 90 | 99% | 7.9 |
| Therapeutic Recreation Specialist | 3 | 0 | 3 | 934 | 68 | 75% | 6.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 768 | 58 | 64% | 8.5 |
| RN Director of Nursing | 2 | 0 | 2 | 733 | 64 | 70% | 8.6 |
| Other Dietary Services Staff | 5 | 0 | 5 | 730 | 84 | 92% | 4.9 |
| Physical Therapy Aide | 4 | 0 | 4 | 595 | 68 | 75% | 7.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 584 | 72 | 79% | 8.1 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 573 | 69 | 76% | 6 |
| Administrator | 0 | 1 | 1 | 544 | 64 | 70% | 8.5 |
| Nurse Practitioner | 1 | 0 | 1 | 536 | 63 | 69% | 8.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 536 | 63 | 69% | 8.5 |
| Dietitian | 1 | 0 | 1 | 449 | 65 | 71% | 6.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 258 | 33 | 36% | 7.8 |
| Qualified Social Worker | 2 | 0 | 2 | 214 | 58 | 64% | 3.6 |
| Physical Therapy Assistant | 2 | 0 | 2 | 98 | 55 | 60% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 3 | 3% | 9.4 |
46 Certified Nursing Assistant
% of Days
100%
10 Registered Nurse
% of Days
100%
8 Physical Therapist
% of Days
100%
7 Licensed Practical Nurse
% of Days
95%
3 Medication Aide/Technician
% of Days
99%
3 Therapeutic Recreation Specialist
% of Days
75%
2 Clinical Nurse Specialist
% of Days
64%
2 RN Director of Nursing
% of Days
70%
5 Other Dietary Services Staff
% of Days
92%
4 Physical Therapy Aide
% of Days
75%
1 Occupational Therapy Aide
% of Days
79%
2 Respiratory Therapy Technician
% of Days
76%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
69%
1 Mental Health Service Worker
% of Days
69%
1 Dietitian
% of Days
71%
1 Nurse Aide in Training
% of Days
36%
2 Qualified Social Worker
% of Days
64%
2 Physical Therapy Assistant
% of Days
60%
1 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
76
Medicare
12
15.8% of residents
Medicaid
53
69.7% of residents
Private pay or other
11
14.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.9
18% better than New Mexico averageNew Mexico average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.3
11% better than New Mexico averageNew Mexico average: 18.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
23% better than New Mexico averageNew Mexico average: 15.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.6%
Percent of long-stay residents whose ability to move independently worsened
11.6%
36% better than New Mexico averageNew Mexico average: 18.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.3%
20% worse than New Mexico averageNew Mexico average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.4%
Percent of long-stay residents experiencing one or more falls with major injury
6.4%
93% worse than New Mexico averageNew Mexico average: 3.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.5%
Percent of long-stay high risk residents with pressure ulcers
4.5%
23% better than New Mexico averageNew Mexico average: 5.8%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New Mexico averageNew Mexico average: 1.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.9%
Percent of long-stay residents who lose too much weight
4.9%
16% better than New Mexico averageNew Mexico average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.4%
Percent of long-stay residents who have depressive symptoms
0.4%
76% better than New Mexico averageNew Mexico average: 1.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.7%
Percent of long-stay residents who received an antipsychotic medication
11.7%
8% better than New Mexico averageNew Mexico average: 12.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with New Mexico averageNew Mexico average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Mexico averageNew Mexico average: 98.7%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.8%
15% better than New Mexico averageNew Mexico average: 86.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
61% worse than New Mexico averageNew Mexico average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
12% better than New Mexico averageNew Mexico average: 86.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Coronado Care Center based on CMS SNF Cost Reports.
Occupancy Rate
87.4%
↑ 8.2pp vs 2023
Net Income
-$426.7K
↓ ~$323.4K vs 2023
Total Payroll
$4.0M
↑ ~$2.2M vs 2023
Profit Margin
-5.1%
↓ 2.3pp vs 2023
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