Coronado Care Center
Nursing Home & Palliative Care · New Mexico, NM
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Coronado Care Center

Nursing Home & Palliative Care · New Mexico, NM
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Coronado Care Center accepts Medicare, Medicaid, and private pay.

Overview of Coronado Care Center

Coronado Care Center sits in Portales, in the southeastern quadrant of New Mexico where the High Plains landscape dominates. The facility is at 1604 West 18th Street in a moderately walkable neighborhood (Walk Score 55), which means visiting family members can accomplish some tasks on foot without necessarily needing a car for every errand. It’s practical walkability rather than urban walkability, but it’s better than the car-dependent settings that characterize many rural nursing homes.

The 80-bed facility runs at 95% occupancy. In the nursing home market, consistent high occupancy signals either a facility with a strong reputation and good discharge planning or a market with limited alternatives. In Portales, it’s likely both.

The 118-day average length of stay distinguishes Coronado Care from facilities oriented toward rapid post-acute throughput. The resident population is more settled than what you’d find in a facility built around short-term rehabilitation.

Staffing reflects that stability. Residents receive 3 hours and 33 minutes of total nursing care daily. That breaks down to 32 minutes of registered nurse time, 32 minutes of nurse aide support, and 27 minutes of LPN work per resident per day.

Coronado Care’s symmetry suggests a facility serving people whose needs aren’t primarily acute medical complexity and aren’t primarily physical rehabilitation. An on-site doctor and 24-hour nursing staff maintain the baseline medical oversight. Rehabilitation services and respite care are available when needed.

Dietary management accommodates both medical restrictions and faith-based preferences. Social services are on-site. No pets. Medicare, Medicaid, and private pay all fit into the payment structure, which eliminates one tier of complexity for families navigating financing and coverage.

The 95% occupancy combined with 118-day average stay creates a picture of operational stability. Coronado Care is a facility with sustainable demand and a resident population that stays put long enough to establish real relationships with staff and community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 37.4% Above NM avg. ▲ 37.4% Above NM avg.NM average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.6% Above NM avg. ▲ 42.6% Above NM avg.NM average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 45.1% Above NM avg. ▲ 45.1% Above NM avg.NM average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 10.0% Above NM avg. ▲ 10.0% Above NM avg.NM average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New Mexico state averages

Total nursing care / resident Info This home is ranked 31st out of 55 homes in New Mexico for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 33m per day
Rank #31 / 55Nurse hours — State benchmarkedThis home is ranked 31st out of 55 homes in New Mexico. Shows adjusted nurse hours per resident per day benchmarked to the New Mexico average, with a ranking across 55 New Mexico facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility New Mexico avg (4h 1m per day)
vs New Mexico avg
-12%

4 of 6 metrics below state avg

Standout metric Nurse Aide is +17% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 31m per day ▼ 17% State avg: 37m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 31m per day ▼ 27% State avg: 43m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 37m per day ▲ 17% State avg: 2h 14m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 14m per day ▲ 4% State avg: 3h 7m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 5m per day ▼ 6% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 24m per day ▼ 15% State avg: 28m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
118 days
Bed community size
80-bed community Rank #58 / 148Bed count — State benchmarkedThis home is ranked 58th out of 148 homes in New Mexico. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 55 / 100 Rank #85 / 208Walk Score — State benchmarkedThis home is ranked 85th out of 208 homes in New Mexico. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New Mexico facilities. Higher scores benefit residents, families, and staff.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
95%
Rank #22 / 121Occupancy rate — State benchmarkedThis home is ranked 22nd out of 121 homes in New Mexico. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 121. Higher occupancy signals strong local demand and financial stability.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the New Mexico average: 78.9%
Occupied beds
76 / 80
Average occupied beds in New Mexico homes 82 beds

License Details

Facility TypeNursing Home
CMS Certification Number325114

Ownership & Operating Entity

Coronado Care Center is administrated by Melissa Seratt.

Owner NameCoronado Care Center LLC

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Contact Information

Fax(575) 359-4722

Amenities & Lifestyle

Specific ProgramsHealth Care, Dietary and Nutritional Needs Management
Operating Hours24/7

Dining & Nutrition

Food DescriptionMeals are nutritionally balanced and meet medical and faith-based food requirements.

Contact Coronado Care Center

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2023 · 3 years of data 27 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. New Mexico state average
Overall vs. NM average 0 Worse No metrics in this bucket. 2 Better Metrics better than New Mexico average:
• Total deficiencies (10% below)
• Deficiencies per year (10% below)
Latest Inspection June 13, 2025 Routine

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2730 This facility has 10% fewer total deficiencies than a typical New Mexico nursing home (27 vs. NM avg 30).↓ 10% better
Deficiencies per year Info Average deficiencies per year since 2023. 910 This facility has 10% fewer deficiencies per year than a typical New Mexico nursing home (9 vs. NM avg 10).↓ 10% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 13, 2025 inspection found 9 deficiencies including improper physical restraint use, medication errors above 5%, infection control failures, unsafe hallways, and inaccessible call lights.
  • May 17, 2024 inspection cited 7 deficiencies focused on food availability and storage, inaccurate PASRR documentation, unlicensed nurse aide, and failure to invite residents to care plan meetings.
  • May 16, 2023 inspection revealed 11 deficiencies including overcrowded dining, incomplete care plans, inadequate pain management, medication order conflicts, poor food quality, infection control lapses, and inaccessible call lights.

Health Inspection History

Inspections since 2023
Total health inspections 3

New Mexico average 6.8


Last Health inspection on Jun 2025

Total health citations
28 Rank #9 / 56Health citations — State benchmarkedThis home is ranked 9th out of 56 homes in New Mexico. Shows this facility's total health deficiency citations benchmarked to the New Mexico State average, with a ranking across all 56 NM facilities. Lower citation counts earn a better rank.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New Mexico average 48.6

Citations per inspection
9.33 Rank #47 / 56Citations per inspection — State benchmarkedThis home is ranked 47th out of 56 homes in New Mexico. Shows average deficiency citations per CMS inspection for this facility versus the New Mexico mean across 56 facilities with citation data. Lower is better.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New Mexico average 7.31


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 28 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than New Mexico average

New Mexico average: 1.1


Serious health citations
0
100% better than New Mexico average

New Mexico average: 1.3

0 critical citations New Mexico average: 1.1

0 serious citations New Mexico average: 1.3

28 moderate citations New Mexico average: 45.6

0 minor citations New Mexico average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Jun 13, 2025
Corrected

Environmental moderate citation Jun 13, 2025
Corrected

Environmental moderate citation Jun 13, 2025
Corrected

Infection Control moderate citation Jun 13, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 100
Employees 98
Contractors 2
Staff to resident ratio 1.32 : 1
15% fewer staff per resident than New Mexico average
New Mexico average ratio: 1.55 : 1 New Mexico average ratio: 1.55 : 1See full New Mexico ranking
Avg staff/day 42
Average shift 8.1 hours
6% worse than New Mexico average
New Mexico average: 8.6 hours New Mexico average shift: 8.6 hoursSee full New Mexico ranking
Total staff hours (quarter) 31,306

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 8 RN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 8 LPN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 46 CNA Staff are full-time employees. No contractors work on this role. 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.1%

32 contractor hours this quarter

Occupational Therapy Assistant: 2

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4604615,10292100%8.8
Licensed Practical Nurse8082,73392100%9.4
Physical Therapist5052,09292100%7.5
Registered Nurse8082,0479199%9.6
Medication Aide/Technician3031,39092100%8
Physical Therapy Aide3038996672%7.6
Other Dietary Services Staff5057867986%5.7
Clinical Nurse Specialist2027607582%8.7
Qualified Social Worker2026667379%5.5
RN Director of Nursing2026555358%9.2
Therapeutic Recreation Specialist2025706874%5.3
Occupational Therapy Aide1015526874%8.1
Administrator1015476470%8.5
Nurse Practitioner1015196166%8.5
Respiratory Therapy Technician3035086672%5.4
Nurse Aide in Training1014955459%9.2
Dietitian1014356267%7
Mental Health Service Worker1014345155%8.5
Physical Therapy Assistant303864448%1.8
Occupational Therapy Assistant0223255%5.4
46 Certified Nursing Assistant
% of Days 100%
8 Licensed Practical Nurse
% of Days 100%
5 Physical Therapist
% of Days 100%
8 Registered Nurse
% of Days 99%
3 Medication Aide/Technician
% of Days 100%
3 Physical Therapy Aide
% of Days 72%
5 Other Dietary Services Staff
% of Days 86%
2 Clinical Nurse Specialist
% of Days 82%
2 Qualified Social Worker
% of Days 79%
2 RN Director of Nursing
% of Days 58%
2 Therapeutic Recreation Specialist
% of Days 74%
1 Occupational Therapy Aide
% of Days 74%
1 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 66%
3 Respiratory Therapy Technician
% of Days 72%
1 Nurse Aide in Training
% of Days 59%
1 Dietitian
% of Days 67%
1 Mental Health Service Worker
% of Days 55%
3 Physical Therapy Assistant
% of Days 48%
2 Occupational Therapy Assistant
% of Days 5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.9
18% better than New Mexico average

New Mexico average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.3
11% better than New Mexico average

New Mexico average: 18.3

Long-stay resident measures
Significantly above average New Mexico avg: 3.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.1%
23% better than New Mexico average

New Mexico average: 15.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.6%
36% better than New Mexico average

New Mexico average: 18.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.3%
20% worse than New Mexico average

New Mexico average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.4%
93% worse than New Mexico average

New Mexico average: 3.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.5%
23% better than New Mexico average

New Mexico average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than New Mexico average

New Mexico average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
16% better than New Mexico average

New Mexico average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.4%
76% better than New Mexico average

New Mexico average: 1.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.7%
8% better than New Mexico average

New Mexico average: 12.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with New Mexico average

New Mexico average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Mexico average

New Mexico average: 98.7%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.38
14% better than New Mexico average

New Mexico average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.22
16% better than New Mexico average

New Mexico average: 2.64

Short-stay resident measures
Above average New Mexico avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
15% better than New Mexico average

New Mexico average: 86.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
61% worse than New Mexico average

New Mexico average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.9%
12% better than New Mexico average

New Mexico average: 86.4%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 16.0%
25% better than New Mexico average

New Mexico average: 21.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.6%
In line with New Mexico average

New Mexico average: 15.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than New Mexico average

New Mexico average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 70.0%
30% better than New Mexico average

New Mexico average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 48.3%
5% worse than New Mexico average

New Mexico average: 50.6%

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

32% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 76
Medicare
12
15.8% of residents
Medicaid
53
69.7% of residents
Private pay or other
11
14.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 08/2024.

Privately-owned community
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$471.9K
Privately-owned community Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.7M Rank #43 / 56Revenue — State benchmarkedThis home is ranked 43rd out of 56 homes in New Mexico. Shows this facility's annual revenue compared to the New Mexico average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$471.9K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$45.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #44 / 56Payroll — State benchmarkedThis home is ranked 44th out of 56 homes in New Mexico. Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.0M 41.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #27 / 56Payroll % — State benchmarkedThis home is ranked 27th out of 56 homes in New Mexico. Shows payroll as a percentage of revenue versus the New Mexico average. Well-run New Mexico facilities typically land around 53–59% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.1M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (38% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
211 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 32%
Medicaid 30%
Discharges
216 total

Coverage residents most often leave under.

Medicare 25%
Private pay 28%
Medicaid 47%

Places of interest near Coronado Care Center

Address 0.0 miles from city center Info Estimated distance in miles from Portales's city center to Coronado Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Coronado Care Center

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Address

Compare Nursing Home around New Mexico

The information below is reported by the New Mexico Department of Health, Division of Health Improvement.

5 facilities compared · CMS & NM Dept. of Health data

Coronado Care Center
NH
PC
Portales
80
Facility 80
NM AVG 69
Rank #58 / 148
95.0%
Facility 95.0%
NM AVG 78.9%
Rank #22 / 121
+20%
3.55
Facility 3.55
NM AVG 4.01
Rank #31 / 55
-32%-12%
$0
Facility $0
NM AVG $83.5k
Rank #1 / 56
28
Facility 28
NM AVG 48.6
Rank #9 / 56
9.3
Facility 9.3
NM AVG 7.3
Rank #47 / 56
-71-
55
Facility 55
NM AVG 43
Rank #85 / 208
-
$9.7M
Facility $9.7M
NM AVG $11.4M
Rank #43 / 56
$4.0M
Facility $4.0M
NM AVG $5.0M
Rank #44 / 56
41.8%
Facility 41.8%
NM AVG 46.6%
Rank #27 / 56
325114
The Village at Northrise – Hallmark
NH
AL
IL
MC
Las Cruces (Northrise Estates)
24
Facility 24
NM AVG 69
Rank #104 / 148
100.0%
Facility 100.0%
NM AVG 78.9%
Rank #1 / 121
+27%
4.76
Facility 4.76
NM AVG 4.01
Rank #6 / 55
+8%+19%
$0
Facility $0
NM AVG $83.5k
Rank #1 / 56
51
Facility 51
NM AVG 48.6
Rank #32 / 56
12.8
Facility 12.8
NM AVG 7.3
Rank #55 / 56
-121-
25
Facility 25
NM AVG 43
Rank #143 / 208
-
$10.6M
Facility $10.6M
NM AVG $11.4M
Rank #35 / 56
$4.7M
Facility $4.7M
NM AVG $5.0M
Rank #39 / 56
44.8%
Facility 44.8%
NM AVG 46.6%
Rank #42 / 56
325111
Albuquerque Heights Healthcare and Rehabilitation Center
NH
HC
MC
PC
RC
Albuquerque (Hodgin)
134
Facility 134
NM AVG 69
Rank #9 / 148
35.8%
Facility 35.8%
NM AVG 78.9%
Rank #118 / 121
-55%
3.67
Facility 3.67
NM AVG 4.01
Rank #23 / 55
+6%-9%
$8.2k
Facility $8.2k
NM AVG $83.5k
Rank #24 / 56
81
Facility 81
NM AVG 48.6
Rank #48 / 56
6.8
Facility 6.8
NM AVG 7.3
Rank #22 / 56
148A+
73
Facility 73
NM AVG 43
Rank #31 / 208
David Hicks
$19.3M
Facility $19.3M
NM AVG $11.4M
Rank #7 / 56
$8.9M
Facility $8.9M
NM AVG $5.0M
Rank #3 / 56
46.1%
Facility 46.1%
NM AVG 46.6%
Rank #13 / 56
325069
The Neighborhood in Rio Rancho Life Plan Community
NH
AL
IL
MC
NC
Rio Rancho (Vista Hills)
72
Facility 72
NM AVG 69
Rank #65 / 148
37.5%
Facility 37.5%
NM AVG 78.9%
Rank #117 / 121
-52%
5.82
Facility 5.82
NM AVG 4.01
Rank #3 / 55
+56%+45%
$12.7k
Facility $12.7k
NM AVG $83.5k
Rank #26 / 56
46
Facility 46
NM AVG 48.6
Rank #28 / 56
7.7
Facility 7.7
NM AVG 7.3
Rank #33 / 56
227-
8
Facility 8
NM AVG 43
Rank #176 / 208
Haverland Carter Lifestyle Group Operating,LLC
$14.4M
Facility $14.4M
NM AVG $11.4M
Rank #15 / 56
$8.0M
Facility $8.0M
NM AVG $5.0M
Rank #11 / 56
55.6%
Facility 55.6%
NM AVG 46.6%
Rank #26 / 56
325130
Princeton Place
NH
HC
MC
NC
Albuquerque (La Mesa)
369
Facility 369
NM AVG 69
Rank #1 / 148
78.9%
Facility 78.9%
NM AVG 78.9%
Rank #72 / 121
0%
3.55
Facility 3.55
NM AVG 4.01
Rank #31 / 55
+63%-12%
$74.9k
Facility $74.9k
NM AVG $83.5k
Rank #42 / 56
54
Facility 54
NM AVG 48.6
Rank #34 / 56
5.4
Facility 5.4
NM AVG 7.3
Rank #11 / 56
2276A+
48
Facility 48
NM AVG 43
Rank #102 / 208
-
$25.4M
Facility $25.4M
NM AVG $11.4M
Rank #2 / 56
$13.8M
Facility $13.8M
NM AVG $5.0M
Rank #1 / 56
54.4%
Facility 54.4%
NM AVG 46.6%
Rank #30 / 56
325045

Financial Assistance for
Nursing Home in New Mexico

Coronado Care Center is located in PORTALES, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.

Get Financial aid guidance

Centennial Care Community Benefit

NM Medicaid Centennial Care

Age 65+ or disabled
General New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
NM

Managed care model; rural outreach efforts.

Benefits
In-home care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$65/day) Medical services

New Mexico Caregiver Support Program

NM NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General New Mexico resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NM

Limited slots; rural focus due to sparse population.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

New Mexico PACE (e.g., InnovAge New Mexico PACE)

Age 55+
General NM resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NM

Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Older Americans Act (OAA) Services

New Mexico Older Americans Act Services

Age 60+
General NM resident (or spouse of any age); no income/asset limits.
Income Limits (2025) None; sliding scale fees may apply for some services.
Asset Limits Not assessed.
NM

Two AAAs (Albuquerque vs. Non-Metro); services vary by region.

Benefits
Meals (home-delivered or group, ~$5-$7/meal value) Transportation Homemaker services (~4 hours/week) Respite (5 days/year) Adult day care ($50/day)

Medicare Savings Program (MSP)

New Mexico Medicare Savings Program

Age 65+ or disabled
General NM resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits None in NM unique among states
NM

No asset test; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

New Mexico VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NM resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NM

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax Rebate for Seniors

New Mexico Property Tax Rebate

Age 65+
General NM resident, homeowner or renter, paid property taxes.
Income Limits (2025) ~$36,000/year individual, projected
Asset Limits Not assessed.
NM

Rebate up to $250-$500; annual application required.

Benefits
Tax rebate (~$250-$500/year) to offset housing costs

Frequently Asked Questions about Coronado Care Center

Is Coronado Care Center in a walkable area?

Coronado Care Center has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Coronado Care Center?

Coronado Care Center's occupancy is 95%.

Who is the administrator of Coronado Care Center?

Melissa Seratt is the administrator of Coronado Care Center.

How many beds does Coronado Care Center have?

Coronado Care Center has 80 beds.

Are there photos of Coronado Care Center?

Yes — there are 2 photos of Coronado Care Center in the photo gallery on this page.

What is the address of Coronado Care Center?

Coronado Care Center is located at 1604 WEST 18TH STREET.

What is the phone number of Coronado Care Center?

(575) 359-4719 will put you in contact with the team at Coronado Care Center.

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