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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Good Shepherd Village at Endwell is a 32-bed nursing community located at 14 Village Drive in Endwell, New York. The facility maintains full occupancy, with residents averaging 287 days, indicating a patient population balancing both rehabilitative stays and longer-term placements.
Staffing runs at notably robust levels. Registered nurses deliver 53 minutes of care per resident daily; nurse aides contribute 2 hours 47 minutes; licensed practical nurses add 1 hour 29 minutes more. This three-tier model allows the facility to manage both acute medical needs and chronic conditions across its census.
Over five years of state inspections, the facility has recorded zero citations or deficiencies; which is a consistent compliance record under review by the New York Department of Health, Office of Aging and Long Term Care. This sustained performance is noteworthy in a regulatory environment where most facilities typically carry some findings.
The community covers Medicare, Medicaid, and private-pay residents, creating flexibility for families navigating different payment sources. Its location is somewhat walkable (Walk Score 46); families will likely drive for most visits and appointments, though a few neighborhood amenities remain accessible on foot.
Good Shepherd Village at Endwell serves older adults who require skilled nursing supervision, regular medication management, and structured therapeutic routines. The combination of full occupancy, substantial staffing, and a deficiency-free inspection history suggests a facility with both high demand and demonstrated operational consistency.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 58m per day | ▲ 39% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 20m per day | ▲ 73% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 59m per day | ▲ 36% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 0m per day | ▲ 58% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 34m per day | ▲ 383% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 48m per day | ▲ 71% State avg: 28m per day · National avg: 28m per day |
Higher than the New York average: 88.3%Good Shepherd Village at Endwell is legally operated by Good Shepherd Village at Endwell, Inc. (Not for Profit).
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.
5 points above the New York average for nursing homes (83/100)
Inspection score: 88 out of 100. Letter grade B+. 5 points above the New York average for nursing homes (83/100)
Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
This facility has 1 enforcement action. 33% of New York nursing homes have zero, and the statewide average is 1.6.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 13 | This facility has 8% fewer total citations than a typical New York nursing home (12 vs. NY avg 13).↓ 8% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 9 | 20 | This facility has 55% fewer health citations than a typical New York nursing home (9 vs. NY avg 20).↓ 55% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 3 | 4 | This facility has 25% fewer life safety citations than a typical New York nursing home (3 vs. NY avg 4).↓ 25% better |
|
Citations per year
Average citations per year since 2021.
| 2.4 | 2.6 | This facility has 8% fewer citations per year than a typical New York nursing home (2.4 vs. NY avg 2.6).↓ 8% better |
|
Citations per inspection
Average citations per inspection.
| 2.4 | 1.4 | This facility has 71% more citations per inspection than a typical New York nursing home (2.4 vs. NY avg 1.4).↑ 71% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 9 | This facility has 44% fewer total inspections than a typical New York nursing home (5 vs. NY avg 9).↓ 44% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 5 | 4 | This facility has 25% more inspections with citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 23 | 79 | This facility has 71% fewer total complaints than a typical New York nursing home (23 vs. NY avg 79).↓ 71% better |
|
Complaints per year
Average complaints per year since 2021.
| 4.6 | 15.8 | This facility has 71% fewer complaints per year than a typical New York nursing home (4.6 vs. NY avg 15.8).↓ 71% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.71 | 0.50 | This facility has 42% more complaints per bed than a typical New York nursing home (0.71 vs. NY avg 0.5).↑ 42% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 5 | 15 | This facility has 67% fewer complaint investigations than a typical New York nursing home (5 vs. NY avg 15).↓ 67% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
State average 3.6
Last Health inspection on Mar 2024
State average 18.5
State average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
100% better than State averageState average: 0.2
100% better than State averageState average: 0.2
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2012
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2013Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
1318% more staff per resident than New York average
5% worse than New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 9 RN Staff are full-time employees. No contractors work on this role.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursAssists with medical care and medications.
All 11 LPN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursHelps with daily care and mobility.
All 25 CNA Staff are full-time employees. No contractors work on this role.
25
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
135 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 25 | 0 | 25 | 7,182 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 11 | 0 | 11 | 2,928 | 92 | 100% | 7.5 |
| Registered Nurse | 9 | 0 | 9 | 1,929 | 92 | 100% | 7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,446 | 64 | 70% | 8 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,093 | 63 | 68% | 6.6 |
| Dietitian | 2 | 0 | 2 | 906 | 65 | 71% | 7.6 |
| Administrator | 2 | 0 | 2 | 855 | 62 | 67% | 7.5 |
| Physical Therapy Assistant | 6 | 0 | 6 | 744 | 71 | 77% | 6 |
| Other Dietary Services Staff | 4 | 0 | 4 | 726 | 89 | 97% | 7.1 |
| RN Director of Nursing | 1 | 0 | 1 | 479 | 55 | 60% | 8.7 |
| Nurse Aide in Training | 4 | 0 | 4 | 459 | 22 | 24% | 6.6 |
| Nurse Practitioner | 1 | 0 | 1 | 435 | 58 | 63% | 7.5 |
| Clinical Nurse Specialist | 0 | 2 | 2 | 135 | 38 | 41% | 2.8 |
| Qualified Social Worker | 1 | 0 | 1 | 97 | 21 | 23% | 4.6 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.6
38% worse than New York averageNew York average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.2
50% worse than New York averageNew York average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
23.2%
41% worse than New York averageNew York average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
17.6%
6% worse than New York averageNew York average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
40.7%
91% worse than New York averageNew York average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
12.0%
302% worse than New York averageNew York average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
4.4%
38% better than New York averageNew York average: 7.2%
Percent of long-stay residents with a urinary tract infection
4.4%
216% worse than New York averageNew York average: 1.4%
Percent of long-stay residents who lose too much weight
10.5%
72% worse than New York averageNew York average: 6.1%
Percent of long-stay residents who have depressive symptoms
6.5%
64% better than New York averageNew York average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
14.5%
15% worse than New York averageNew York average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.5%
In line with New York averageNew York average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.8%
In line with New York averageNew York average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.06
20% worse than New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.42
69% better than New York averageNew York average: 1.35
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.7%
19% worse than New York averageNew York average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New York averageNew York average: 1.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.9%
21% worse than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.2%
15% better than New York averageNew York average: 9.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
6% of new residents, usually for short-term rehab.
69% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
31Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Good Shepherd Village at Endwell based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #317 / 382Payroll — State benchmarkedThis home is ranked 317th out of 382 homes in New York for payroll. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
0.0 miles from city center
Estimated distance in miles from Endwell's city center to Good Shepherd Village at Endwell's address, calculated via Google Maps.
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Good Shepherd Village at Endwell is located in Endwell, New York.
Here are the financial assistance programs available to residents in New York.
Good Shepherd Village at Endwell is in the Town of Union neighborhood of Endwell.
The legal owner and operator of Good Shepherd Village at Endwell is Good Shepherd Village at Endwell, Inc. (Not for Profit).
Good Shepherd Village at Endwell has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to NY state health department records, Good Shepherd Village at Endwell's license number is 0363301N.
Good Shepherd Village at Endwell's occupancy is 100%.
Good Shepherd Village at Endwell has 32 beds.
Good Shepherd Village at Endwell has had 12 recently reported deficiencies.
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