Show Inspection Reports
Total health inspections
3
State average N/A
Last Health inspection on Mar 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hillside Manor Rehab & Extended Care Center
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Hillside Manor Rehab & Extended Care Center
Hillside Manor Rehabilitation and Extended Care Center has been serving the greater Queens community since 1975. It offers a comprehensive array of healthcare and rehabilitative services for both short-term and long-term care populations. The facility is dedicated to providing exceptional care with respect and compassion.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
400
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
82.8%
Residents per day (avg)
363
Occupancy rate
82.8%
Residents per day (avg)
363
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
19% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
40% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay
10 - 11 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$44.8M
Operating loss
-$593.0K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$44.8M
Operating loss
-$593.0K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$20.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$45.4M
400-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility TypeNursing Home
StatusActive
CountyQueens
License Number7003350N
CMS Certification Number335531
Owner NameHillside Manor Rehabilitation and Extended Care Center, LLC (For Profit)
Rehabilitation Services
Nursing Services
Skilled Nursing
Gymnasium
Beautician/Barber Services
Personal Laundry Service
Free Cable Television
Outdoor Patio/Courtyard
Specific ProgramsPost Acute Care, Long Term Care, Optum Program, Cardiopulmonary Rehabilitation, Wound Care, Palliative Care, Hospice Care Services, Therapeutic Recreation
Religious ServicesMultiple denomination religious services available.
Food DescriptionCulturally diverse menu available.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
71 complaints
17.8 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
July 16, 2025
Complaint Investigation31 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
32 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
September 30, 2024 — Stipulation & Order #: NH-25-022
A formal agreement with the state to correct serious or repeated issues.
Health Inspection History
Inspections
Total health citations
15
State average N/A
Citations per inspection
5
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 15 citations resulted from standard inspections; and 1 of 15 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 31, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Mar 31, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 31, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Mar 31, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 31, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 31, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 31, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 31, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
Hillside Manor Rehab & Extended Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Jamaica Estates
400
No
-
-
-
Job Haines Home
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Bloomfield
40
No
-
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
16
No
-
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Conroe
12
No
-
8
-
Anton’s Assisted Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Boerne
10
No
-
-
-
Places of interest near Hillside Manor Rehab & Extended Care Center
179.7 miles from city center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
396
Employees
265
Contractors
131
Staff to resident ratio
1.06:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
210
Average shift
7.2 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
137,424
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
73
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
213
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
23.6%
32,382 contractor hours this quarter
Certified Nursing Assistant: 85
Registered Nurse: 25
Qualified Social Worker: 6
Respiratory Therapy Technician: 4
Physical Therapy Aide: 3
Occupational Therapy Assistant: 3
Physical Therapy Assistant: 2
Licensed Practical Nurse: 1
Medical Director: 1
Speech Language Pathologist: 1
Staff by category
| Certified Nursing Assistant | 128 | 85 | 213 | 79,533 | 91 | 100% | 7 |
| Registered Nurse | 48 | 25 | 73 | 24,017 | 91 | 100% | 8 |
| Licensed Practical Nurse | 35 | 1 | 36 | 15,994 | 91 | 100% | 7.2 |
| Other Dietary Services Staff | 17 | 0 | 17 | 5,076 | 91 | 100% | 6.8 |
| Therapeutic Recreation Specialist | 6 | 0 | 6 | 1,830 | 76 | 84% | 7.6 |
| Mental Health Service Worker | 7 | 0 | 7 | 1,743 | 88 | 97% | 6.9 |
| Physical Therapy Assistant | 5 | 2 | 7 | 1,534 | 79 | 87% | 7.5 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,246 | 65 | 71% | 7.7 |
| Respiratory Therapist | 3 | 0 | 3 | 1,109 | 67 | 74% | 7.3 |
| Respiratory Therapy Technician | 6 | 4 | 10 | 1,032 | 85 | 93% | 6.8 |
| Administrator | 2 | 0 | 2 | 885 | 65 | 71% | 7.2 |
| Qualified Social Worker | 0 | 6 | 6 | 814 | 66 | 73% | 6.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 761 | 66 | 73% | 7.3 |
| Nurse Practitioner | 2 | 0 | 2 | 726 | 61 | 67% | 7.8 |
| Dietitian | 1 | 0 | 1 | 399 | 55 | 60% | 7.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 284 | 27 | 30% | 7.7 |
| Medical Director | 0 | 1 | 1 | 197 | 65 | 71% | 3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 145 | 48 | 53% | 2.8 |
| Speech Language Pathologist | 0 | 1 | 1 | 102 | 16 | 18% | 6.3 |
213 Certified Nursing Assistant
% of Days
100%
73 Registered Nurse
% of Days
100%
36 Licensed Practical Nurse
% of Days
100%
17 Other Dietary Services Staff
% of Days
100%
6 Therapeutic Recreation Specialist
% of Days
84%
7 Mental Health Service Worker
% of Days
97%
7 Physical Therapy Assistant
% of Days
87%
3 Occupational Therapy Aide
% of Days
71%
3 Respiratory Therapist
% of Days
74%
10 Respiratory Therapy Technician
% of Days
93%
2 Administrator
% of Days
71%
6 Qualified Social Worker
% of Days
73%
2 Clinical Nurse Specialist
% of Days
73%
2 Nurse Practitioner
% of Days
67%
1 Dietitian
% of Days
60%
3 Physical Therapy Aide
% of Days
30%
1 Medical Director
% of Days
71%
3 Occupational Therapy Assistant
% of Days
53%
1 Speech Language Pathologist
% of Days
18%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
372 residents
Residents by payment source
Medicare
46 residents (12.4%)
Medicaid
316 residents (84.9%)
Private pay or other
10 residents (2.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.7
29% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.8
20% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
Percent of long-stay residents whose need for help with daily activities has increased
13.9%
16% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
34.6%
Percent of long-stay residents whose ability to move independently worsened
34.6%
109% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.8%
22% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
Percent of long-stay residents experiencing one or more falls with major injury
1.5%
49% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.7%
Percent of long-stay high risk residents with pressure ulcers
6.7%
7% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
14% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.7%
Percent of long-stay residents who lose too much weight
6.7%
9% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.4%
Percent of long-stay residents who have depressive symptoms
1.4%
92% better than State averageState average: 18.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.6%
20% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.2%
16% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$35K
47% lower than State averageState average: $66K
Number of fines
1
51% fewer fines than State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$35K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 30, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 30, 2024
$35K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hillside Manor Rehab & Extended Care Center based on CMS SNF Cost Reports.
Occupancy Rate
82.8%
↑ 7.9pp vs 2022
Net Income
-$593.0K
↑ ~$2.0M vs 2022
Total Payroll
$27.1M
↑ ~$1.5M vs 2022
Profit Margin
-1.4%
↑ 5.4pp vs 2022
Loading trend charts...
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