Show Inspection Reports
Total health inspections
3
State average N/A
Last Health inspection on Mar 2023
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Pines at Glens Falls Center for Nursing & Rehabilitation
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Pines at Glens Falls Center for Nursing & Rehabilitation
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Pines at Glens Falls Center for Nursing and Rehabilitation is a healthcare center in Glens Falls, NY. It offers post-acute rehabilitation and long-term care services, including a variety of medical and therapy services. The center is committed to providing a nurturing environment for residents to thrive.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 2m per day
vs avg
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
95.2%
Avg. Length of Stay
152 days
Occupancy rate
95.2%
Avg. Length of Stay
152 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
55% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
41% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
4% of new residents, often for long-term daily care.
Typical stay
5 - 6 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$21.7M
Operating loss
-$49.8K
Privately-owned community
Operated by a business corporation.
Home revenue
$21.7M
Operating loss
-$49.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$21.8M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeNursing Home
StatusActive
CountyWarren
License Number5601307N
CMS Certification Number335325
Awards5 Stars Quality Measure from the Centers for Medicaid and Medicare Services (CMS), US News 2024 Best Nursing Homes—Long-Term Care, McKnight’s Excellence in Technology Award for partnership with Circadia Health, Certified Great Place to Work
Owner NameGlens Falls Crossings, LLC (For Profit)
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Palliative Care
Hospice Care
24-Hour Skilled Nursing Care
Medication Management
Access To In-House Primary Care And Specialty Physicians
Daily Recreation Programs
Spiritual Programs
3 Meals A Day
Plus An Always Available Menu
Nutritional Needs Management
Restorative Care
Specific ProgramsShort-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services, Respite Care, Palliative Care, Hospice Care
Meals IncludedYes
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
1 inspection
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
1 with citations, 0 without citations
New York average: 9 inspections (5 with citations)
96 complaints
80 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
March 22, 2023
Complaint Investigation9 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
9 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Date not yet available — Stipulation & Order #: NH-16-103
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for The Pines at Glens Falls Center for Nursing & Rehabilitation
The most recent inspection on March 22, 2023, identified multiple deficiencies related to food sanitation, garbage disposal, PASARR screening, and several life safety code issues involving electrical equipment, fire alarm systems, sprinkler maintenance, and building space subdivisions. Earlier inspections showed a pattern of similar issues, but all deficiencies noted in this report were corrected by May 16, 2023. Complaint investigations during the period did not result in citations, and no enforcement actions such as fines or license suspensions were listed in the available reports. The main themes of deficiencies involved environmental safety and regulatory compliance with screening and sanitation procedures. The facility appears to have addressed the cited issues promptly, indicating some improvement following these findings.
Health Inspection History
Inspections
Total health citations
18
State average N/A
Citations per inspection
6
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 18 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
18 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 22, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 22, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 22, 2023
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 22, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 22, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Mar 22, 2023
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 12, 2020
Issues related to food quality, meal service, and resident's nutritional needs.
Nov 12, 2020
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| The Pines at Glens Falls Center for Nursing & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glens Falls | 120 | No | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | No | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | 16 | No | - | 27 | Private / Semi-Private Suite |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | 10 | No | - | - | - |
| Fenwick Landing Senior Care Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waldorf | - | No | - | - | - |
Places of interest near The Pines at Glens Falls Center for Nursing & Rehabilitation
271.8 miles from city center
Estimated distance in miles from Glens Falls's city center to The Pines at Glens Falls Center for Nursing & Rehabilitation's address, calculated via Google Maps.
Calculate Travel Distance to The Pines at Glens Falls Center for Nursing & Rehabilitation
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
199
Employees
135
Contractors
64
Staff to resident ratio
1.88:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
60
Average shift
7.3 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
39,744
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
47
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
98
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
16.5%
6,555 contractor hours this quarter
Certified Nursing Assistant: 32
Licensed Practical Nurse: 17
Respiratory Therapy Technician: 3
Physical Therapy Aide: 2
Occupational Therapy Assistant: 2
Physical Therapy Assistant: 2
Qualified Social Worker: 2
Other Physician: 1
Occupational Therapy Aide: 1
Clinical Nurse Specialist: 1
Speech Language Pathologist: 1
Staff by category
| Certified Nursing Assistant | 66 | 32 | 98 | 16,774 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 30 | 17 | 47 | 10,189 | 91 | 100% | 8 |
| Registered Nurse | 22 | 0 | 22 | 4,519 | 91 | 100% | 7.6 |
| Clinical Nurse Specialist | 4 | 1 | 5 | 1,536 | 65 | 71% | 8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,046 | 91 | 100% | 6.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 869 | 73 | 80% | 6.7 |
| Physical Therapy Assistant | 0 | 2 | 2 | 867 | 66 | 73% | 7.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 790 | 69 | 76% | 6.5 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Speech Language Pathologist | 0 | 1 | 1 | 433 | 60 | 66% | 7.2 |
| Dental Services Staff | 2 | 0 | 2 | 424 | 44 | 48% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 417 | 62 | 68% | 6.7 |
| Other Social Services Staff | 1 | 0 | 1 | 312 | 39 | 43% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 259 | 62 | 68% | 4.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 128 | 16 | 18% | 8 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 68 | 36 | 40% | 1.8 |
| Medical Director | 1 | 0 | 1 | 52 | 12 | 13% | 4.3 |
| Other Physician | 1 | 1 | 2 | 42 | 17 | 19% | 2.3 |
| Qualified Activities Professional | 1 | 0 | 1 | 38 | 24 | 26% | 1.6 |
98 Certified Nursing Assistant
% of Days
100%
47 Licensed Practical Nurse
% of Days
100%
22 Registered Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
71%
4 Other Dietary Services Staff
% of Days
100%
3 Respiratory Therapy Technician
% of Days
80%
2 Physical Therapy Assistant
% of Days
73%
2 Physical Therapy Aide
% of Days
76%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
65%
1 Speech Language Pathologist
% of Days
66%
2 Dental Services Staff
% of Days
48%
2 Qualified Social Worker
% of Days
68%
1 Other Social Services Staff
% of Days
43%
1 Occupational Therapy Aide
% of Days
68%
1 Mental Health Service Worker
% of Days
18%
2 Occupational Therapy Assistant
% of Days
40%
1 Medical Director
% of Days
13%
2 Other Physician
% of Days
19%
1 Qualified Activities Professional
% of Days
26%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
106
Medicare
12
11.3% of residents
Medicaid
67
63.2% of residents
Private pay or other
27
25.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
15% worse than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.1
33% worse than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.8%
Percent of long-stay residents whose need for help with daily activities has increased
19.8%
20% worse than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.6%
Percent of long-stay residents whose ability to move independently worsened
17.6%
6% worse than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.8%
63% worse than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
35% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.8%
Percent of long-stay high risk residents with pressure ulcers
9.8%
37% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.1%
Percent of long-stay residents who lose too much weight
5.1%
17% better than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
34.3%
Percent of long-stay residents who have depressive symptoms
34.3%
89% worse than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.3%
Percent of long-stay residents who received an antipsychotic medication
18.3%
45% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
19% better than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
46% better than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.1%
11% better than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Pines at Glens Falls Center for Nursing & Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
95.2%
↓ 0.1pp vs 2022
Net Income
-$49.8K
↓ ~$3.5M vs 2022
Total Payroll
$9.9M
↑ ~$1.1M vs 2022
Profit Margin
-0.2%
↓ 18.4pp vs 2022
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