The Pines at Glens Falls Center for Nursing & Rehabilitation

The Pines at Glens Falls Center for Nursing & Rehabilitation

Glens Falls, NY 12801 View Map

The Pines at Glens Falls Center for Nursing & Rehabilitation is an Assisted Living Home in New York

The Pines at Glens… is an Assisted Living Home in New York

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Overview of The Pines at Glens Falls Center for Nursing & Rehabilitation
The Pines at Glens Falls Center for Nursing and Rehabilitation is a healthcare center in Glens Falls, NY. It offers post-acute rehabilitation and long-term care services, including a variety of medical and therapy services. The center is committed to providing a nurturing environment for residents to thrive.
(518) 793-5163

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.03/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in the state
Occupancy rate 95.2%
Residents per day (avg) 110
Occupancy rate
95.2%
Residents per day (avg)
110

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

55% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

41% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 5 - 6 years

Finances and operations

Proprietary home
Corporation
Home revenue
$21.7M
Operating loss
-$49.8K
Proprietary home Corporation
Home revenue
$21,703,125.00
Operating loss
$-49,759.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
31.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.8M
Total costs $21.8M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

License Status
Active
Facility Type
Nursing Home

Additional licensing details

License number: 5601307N
CMS Certification Number: 335325
County: Warren
Awards: 5 Stars Quality Measure from the Centers for Medicaid and Medicare Services (CMS), US News 2024 Best Nursing Homes—Long-Term Care, McKnight’s Excellence in Technology Award for partnership with Circadia Health, Certified Great Place to Work

Ownership & operating entity

Owner name: Glens Falls Crossings, LLC (For Profit)

Care Services

Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Term Care
Long-Term Care
Rehabilitation Services
Palliative Care
Hospice Care

Amenities & Lifestyle

24-hour skilled nursing care
medication management
access to in-house primary care and specialty physicians
daily recreation programs
spiritual programs
3 meals a day
plus an always available menu
nutritional needs management
restorative care

Programs & Activities

Specific Programs
Short-Term Care Services, Advanced Capabilities and Programs, Long-Term Care Services, Respite Care, Palliative Care, Hospice Care

Pricing & Financial Information

Dining & Nutrition

Meals Included
Yes

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare Long-term care insurance

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

1 inspection

1 with citations, 0 without citations

96 complaints

80 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

9 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Date not yet available — Stipulation & Order #: NH-16-103

A formal agreement with the state to correct serious or repeated issues.

Comparison Chart

The information below is reported by the New York State Department of Health.
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The Pines at Glens Falls Center for Nursing & Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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120
No
-
ALEXANDER, CHRSTOPHER
95.2%
$21,619,278.00
$6,921,947.00
32%
110.10
4/5
3.0292
4/5
1/5
5/5
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Places of interest near The Pines at Glens Falls Center for Nursing & Rehabilitation

Address 271.8 miles from city center

Address Glens Falls, NY 12801

Calculate Travel Distance to The Pines at Glens Falls Center for Nursing & Rehabilitation

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

199
Total Staff
135
Employees
64
Contractors
39,744
Total Hours (Quarter)
60
Avg Staff/Day
7.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse227.6 No
Licensed Practical Nurse478 Yes
Certified Nursing Assistant987.1 Yes
Staff by Category
Administration
2 staff
7.4hs shift avg
Nursing Staff
167 staff
7.4hs shift avg
Physicians & Practitioners
8 staff
7.6hs shift avg
Therapy Services
11 staff
6.2hs shift avg
Activities & Recreation
1 staff
1.6hs shift avg
Social Services
3 staff
7.2hs shift avg
Dietary Services
4 staff
6.3hs shift avg
Other Services
3 staff
8hs shift avg
Contractor Analysis
16.5%
of total hours from contractors
6,555 contractor hours this quarter
Licensed Practical Nurse: 17 Certified Nursing Assistant: 32 Physical Therapy Aide: 2 Other Physician: 1 Occupational Therapy Assistant: 2 Occupational Therapy Aide: 1 Clinical Nurse Specialist: 1 Speech Language Pathologist: 1 Respiratory Therapy Technician: 3 Physical Therapy Assistant: 2 Qualified Social Worker: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant66329816,77491100%7.1
Licensed Practical Nurse30174710,18991100%8
Registered Nurse220224,51991100%7.6
Clinical Nurse Specialist4151,5366571%8
Other Dietary Services Staff4041,04691100%6.3
Respiratory Therapy Technician0338697380%6.7
Physical Therapy Assistant0228676673%7.5
Physical Therapy Aide0227906976%6.5
Administrator1015126470%8
Nurse Practitioner1014725965%8
Speech Language Pathologist0114336066%7.2
Dental Services Staff2024244448%8
Qualified Social Worker0224176268%6.7
Other Social Services Staff1013123943%8
Occupational Therapy Aide0112596268%4.2
Mental Health Service Worker1011281618%8
Occupational Therapy Assistant022683640%1.8
Medical Director101521213%4.3
Other Physician112421719%2.3
Qualified Activities Professional101382426%1.6

Health Inspection History

Source: CMS Health Citations (Apr 2019 – Mar 2023)

3
Inspections
18
Total Citations
0
Critical (J-L)
0
Serious (G-I)
6
Citations/Inspection
Mar 2023
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
18
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
5
28% of total
Resident Rights
2
11% of total
Infection Control
1
6% of total
Pharmacy Services
1
6% of total
Citation Sources
Standard Inspections 18
Complaint Investigations 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 22, 2023 E NutritionF0812 Corrected
Mar 22, 2023 D NutritionF0814 Corrected
Mar 22, 2023 D Care PlanningF0645 Corrected
Nov 12, 2020 D NutritionF0812 Corrected
Nov 12, 2020 D PharmacyF0758 Corrected
Nov 12, 2020 D Quality of CareF0685 Corrected
Nov 12, 2020 D Quality of CareF0692 Corrected
Nov 12, 2020 E Care PlanningF0656 Corrected
Apr 05, 2019 D Infection ControlF0880 Corrected
Apr 05, 2019 D NutritionF0808 Corrected
Apr 05, 2019 D NutritionF0813 Corrected
Apr 05, 2019 D Quality of CareF0679 Corrected
Apr 05, 2019 D Quality of CareF0686 Corrected
Apr 05, 2019 D Quality of CareF0697 Corrected
Apr 05, 2019 E Care PlanningF0655 Corrected
Apr 05, 2019 D Care PlanningF0656 Corrected
Apr 05, 2019 D Resident RightsF0623 Corrected
Apr 05, 2019 D Resident RightsF0625 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
106 Total Residents
Medicare 12 (11.3%)
Medicaid 67 (63.2%)
Private Pay/Other 27 (25.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
11.3 Score
15% worse than avg avg: 9.8

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
24.1 Score
33% worse than avg avg: 18.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
19.8%
Lost Too Much Weight
5.1%
Urinary Tract Infection
0.0%
Depressive Symptoms
34.3%
Falls with Major Injury
4.0%
Pneumococcal Vaccine
99.7%
Antipsychotic Use
18.3%
Walking Ability Worsened
17.6%
Influenza Vaccine
96.5%
High Risk Residents with Pressure Ulcers
9.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
34.8%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.3% 19% better than avg : 76.6%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.7% 46% better than avg : 1.3%
Influenza Vaccine
87.1% 11% better than avg : 78.8%

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