4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nestled in Flushing, New York, Union Plaza Care Center provides warm, dedicated care in a modern, well-equipped facility that fosters a sense of community. Offering long-term care and skilled nursing, this care center upholds values of compassion, respect, and inclusivity, ensuring all residents receive personalized care regardless of race or background. Union Plaza boasts an impressive array of nursing care amenities and services to enhance residents’ comfort and well-being. Every aspect of care is tailored to individual needs, from skilled nursing staff and on-site physicians to rehabilitative therapy and pain management programs. The facility offers diverse recreational activities, banking services, and religious accommodations, ensuring residents’ physical, emotional, and spiritual needs are met. Union Plaza’s commitment to cultural diversity is evident in its multilingual staff and culturally appropriate offerings, ensuring all residents feel valued and understood.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 243rd out of 401 homes in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 23% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 33m per day | ▼ 28% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 6m per day | ▼ 4% State avg: 2h 11m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 55m per day | ▼ 8% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 38% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 18m per day | ▼ 35% State avg: 28m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
456% more staff per resident than New York average
8% worse than New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
39 total: 35 full-time employees and 4 contractors.
39
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursAssists with medical care and medications.
30 total: 24 full-time employees and 6 contractors.
30
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursHelps with daily care and mobility.
137 total: 86 full-time employees and 51 contractors.
137
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
20,111 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 86 | 51 | 137 | 50,888 | 92 | 100% | 7 |
| Licensed Practical Nurse | 24 | 6 | 30 | 13,444 | 92 | 100% | 7.1 |
| Registered Nurse | 35 | 4 | 39 | 12,602 | 92 | 100% | 7.6 |
| Other Dietary Services Staff | 13 | 0 | 13 | 5,446 | 92 | 100% | 7.5 |
| Speech Language Pathologist | 5 | 2 | 7 | 2,310 | 75 | 82% | 6.9 |
| Dental Services Staff | 6 | 0 | 6 | 2,213 | 92 | 100% | 7.3 |
| Physical Therapy Aide | 5 | 3 | 8 | 2,131 | 68 | 74% | 6.3 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,754 | 78 | 85% | 9.3 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,475 | 78 | 85% | 9.3 |
| Qualified Social Worker | 3 | 0 | 3 | 1,056 | 67 | 73% | 8.3 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,044 | 67 | 73% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 420 | 57 | 62% | 7.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 360 | 48 | 52% | 7.5 |
| Administrator | 1 | 0 | 1 | 301 | 43 | 47% | 7 |
| Occupational Therapy Assistant | 0 | 6 | 6 | 220 | 34 | 37% | 4.5 |
| Medical Director | 0 | 1 | 1 | 65 | 26 | 28% | 2.5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
5% better than New York averageNew York average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.7
14% worse than New York averageNew York average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
19.0%
16% worse than New York averageNew York average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
15.1%
9% better than New York averageNew York average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.1%
31% worse than New York averageNew York average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
15% worse than New York averageNew York average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
4.4%
39% better than New York averageNew York average: 7.2%
Percent of long-stay residents with a urinary tract infection
2.3%
64% worse than New York averageNew York average: 1.4%
Percent of long-stay residents who lose too much weight
4.7%
24% better than New York averageNew York average: 6.1%
Percent of long-stay residents who have depressive symptoms
43.5%
140% worse than New York averageNew York average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
5.5%
57% better than New York averageNew York average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.0%
7% better than New York averageNew York average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
In line with New York averageNew York average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.02
18% worse than New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.56
16% worse than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.3%
In line with New York averageNew York average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
14% better than New York averageNew York average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.8%
6% better than New York averageNew York average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.7%
14% better than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.6%
32% better than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
47% worse than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
48.1%
10% worse than New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
41.6%
18% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
45% of new residents, usually for short-term rehab.
43% of new residents, often for short stays.
12% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
271Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Union Plaza Care Center from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #69 / 396Payroll — State benchmarkedThis home is ranked 69th out of 396 homes in New York for Payroll. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #89 / 396Payroll % — State benchmarkedThis home is ranked 89th out of 396 homes in New York for Payroll %. Shows payroll as a percentage of revenue versus the New York average. Well-run New York facilities typically land around 53–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (45% of admissions), and a typical Medicare stay runs around 2 - 3 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.2 miles from city center
Estimated distance in miles from Queens's city center to Union Plaza Care Center's address, calculated via Google Maps.
— 0.98 miles to nearest hospital (Flushing Hospital Medical Center)
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The information below is reported by the New York State Department of Health.
| Cypress Garden Center for Nursing & Rehabilitation | NH SNF | Queens (Flushing) | 268
Facility
268
NY AVG
160
Rank
#94 / 742 |
97.0%
Facility
97.0%
NY AVG
87.2
Rank
#95 / 413 | +11% | 2.58
Facility
2.58
NY AVG
3.58
Rank
#373 / 401 | +16% | -28% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 94
Facility
94
NY AVG
83
Rank
#81 / 591 | 12
Facility
12
NY AVG
18.5
Rank
#108 / 408 | 4.0
Facility
4.0
NY AVG
5.1
Rank
#125 / 408 | - | 260 | A+ |
96
Facility
96
NY AVG
63
Rank
#107 / 1169 | Kprh IV Operations, LLC (For Profit) | $39.7MFiscal year ending 12/2023
Facility
$39.7MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#91 / 396 | $15.5MFiscal year ending 12/2023
Facility
$15.5MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#94 / 396 | 39.1%Fiscal year ending 12/2023
Facility
39.1%Fiscal year ending 12/2023
NY AVG
37%
Rank
#205 / 396 | 335446 | ||||
| Hollis Park Manor | NH SNF | Queens (Jamaica) | 80
Facility
80
NY AVG
160
Rank
#578 / 742 |
95.0%
Facility
95.0%
NY AVG
87.2
Rank
#175 / 413 | +9% | 3.86
Facility
3.86
NY AVG
3.58
Rank
#95 / 401 | +128% | +8% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 95
Facility
95
NY AVG
83
Rank
#61 / 591 | 12
Facility
12
NY AVG
18.5
Rank
#108 / 408 | 4.0
Facility
4.0
NY AVG
5.1
Rank
#125 / 408 | - | 76 | - |
81
Facility
81
NY AVG
63
Rank
#434 / 1169 | Robert Izask | $11.7MFiscal year ending 12/2023
Facility
$11.7MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#362 / 396 | $7.6MFiscal year ending 12/2023
Facility
$7.6MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#324 / 396 | 65.4%Fiscal year ending 12/2023
Facility
65.4%Fiscal year ending 12/2023
NY AVG
37%
Rank
#33 / 396 | 335333 | ||||
| Parker Jewish Institute for Health Care and Rehabilitation | NH HC HOS PC SNF | New Hyde Park (Glen Oaks) | 527
Facility
527
NY AVG
160
Rank
#9 / 742 |
95.1%
Facility
95.1%
NY AVG
87.2
Rank
#171 / 413 | +9% | 3.20
Facility
3.20
NY AVG
3.58
Rank
#208 / 401 | +95% | -11% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 80
Facility
80
NY AVG
83
Rank
#355 / 591 | 5
Facility
5
NY AVG
18.5
Rank
#15 / 408 | 2.5
Facility
2.5
NY AVG
5.1
Rank
#37 / 408 | - | 501 | A+ |
71
Facility
71
NY AVG
63
Rank
#599 / 1169 | Michael Rosenblut | $89.7MFiscal year ending 12/2023
Facility
$89.7MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#3 / 396 | $77.8MFiscal year ending 12/2023
Facility
$77.8MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#1 / 396 | 86.7%Fiscal year ending 12/2023
Facility
86.7%Fiscal year ending 12/2023
NY AVG
37%
Rank
#108 / 396 | 335132 | ||||
| Fairview Rehab and Nursing Home | NH PC SNF | Queens (Forest Hills) | 200
Facility
200
NY AVG
160
Rank
#167 / 742 |
100.0%
Facility
100.0%
NY AVG
87.2
Rank
#1 / 413 | +15% | 3.68
Facility
3.68
NY AVG
3.58
Rank
#120 / 401 | +157% | +3% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | 69
Facility
69
NY AVG
83
Rank
#510 / 591 | 20
Facility
20
NY AVG
18.5
Rank
#251 / 408 | 6.7
Facility
6.7
NY AVG
5.1
Rank
#321 / 408 | - | 200 | A+ |
75
Facility
75
NY AVG
63
Rank
#527 / 1169 | Sara Klein | $50.8MFiscal year ending 12/2023
Facility
$50.8MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#49 / 396 | $15.6MFiscal year ending 12/2023
Facility
$15.6MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#81 / 396 | 30.8%Fiscal year ending 12/2023
Facility
30.8%Fiscal year ending 12/2023
NY AVG
37%
Rank
#337 / 396 | 335146 | ||||
| Union Plaza Care Center | NH SNF | Queens (Flushing) | 280
Facility
280
NY AVG
160
Rank
#76 / 742 |
94.3%
Facility
94.3%
NY AVG
87.2
Rank
#195 / 413 | +8% | 3.05
Facility
3.05
NY AVG
3.58
Rank
#243 / 401 | +17% | -15% | $0
Facility
$0
NY AVG
$67.6k
Rank
#1 / 409 | - | 9
Facility
9
NY AVG
18.5
Rank
#57 / 408 | 3.0
Facility
3.0
NY AVG
5.1
Rank
#59 / 408 | - | 264 | - |
97
Facility
97
NY AVG
63
Rank
#80 / 1169 | Esther Friedman | $44.5MFiscal year ending 12/2023
Facility
$44.5MFiscal year ending 12/2023
NY AVG
$32.0M
Rank
#95 / 396 | $23.5MFiscal year ending 12/2023
Facility
$23.5MFiscal year ending 12/2023
NY AVG
$10.7M
Rank
#69 / 396 | 52.8%Fiscal year ending 12/2023
Facility
52.8%Fiscal year ending 12/2023
NY AVG
37%
Rank
#89 / 396 | 335799 |
Union Plaza Care Center is located in New York City, New York State.
Here are the financial assistance programs available to residents in New York City.
Union Plaza Care Center is in the Flushing neighborhood.
Union Plaza Care Center has a walk score of 97. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Union Plaza Care Center's occupancy is 94.1%.
No, Union Plaza Care Center has a no-pet policy.
Union Plaza Care Center is registered as a for-profit.
Yes — there are 3 photos of Union Plaza Care Center in the photo gallery on this page.
Union Plaza Care Center is located at 33-23 Union St, Queens, NY 11354.
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