Union Plaza Care Center
Nursing Home & Skilled Nursing · Queens, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Union Plaza Care Center

Nursing Home & Skilled Nursing · Queens, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Union Plaza Care Center accepts Medicare, Medicaid, and private pay.

Overview of Union Plaza Care Center

Nestled in Flushing, New York, Union Plaza Care Center provides warm, dedicated care in a modern, well-equipped facility that fosters a sense of community. Offering long-term care and skilled nursing, this care center upholds values of compassion, respect, and inclusivity, ensuring all residents receive personalized care regardless of race or background. Union Plaza boasts an impressive array of nursing care amenities and services to enhance residents’ comfort and well-being. Every aspect of care is tailored to individual needs, from skilled nursing staff and on-site physicians to rehabilitative therapy and pain management programs. The facility offers diverse recreational activities, banking services, and religious accommodations, ensuring residents’ physical, emotional, and spiritual needs are met. Union Plaza’s commitment to cultural diversity is evident in its multilingual staff and culturally appropriate offerings, ensuring all residents feel valued and understood.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 30.2% Above NY avg. ▲ 30.2% Above NY avg.NY average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 41.3% Above NY avg. ▲ 41.3% Above NY avg.NY average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 26.4% Below NY avg. ▼ 26.4% Below NY avg.NY average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 4.8% Above NY avg. ▲ 4.8% Above NY avg.NY average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs New York averages

Rank #232 / 389Nurse hours — State benchmarkedThis home is ranked 232nd out of 389 homes we track in New York for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New York average, with a ranking across 389 New York facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 232nd out of 389 homes we track in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 3m

15% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
32m
−23% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
33m
−28% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 6m
−4% State avg: 2h 11m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 39m
−16% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−38% State avg: 7m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
18m
−35% State avg: 28m per day · National avg: 29m per day

All 6 underlying metrics fall below the state average

Capacity and availability

This home usually has limited availability

Higher occupancy than the New York average: 87.2%
Occupancy rate
94.3% Rank #193 / 408Occupancy rate — State benchmarkedThis home is ranked 193rd out of 408 homes we track in New York for occupancy. Shows this facility's occupancy rate versus the New York average, with its Statewide rank out of 408. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Residents per day (avg)
264
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
162 days
Bed community size
280-bed community Rank #75 / 737Bed count — State benchmarkedThis home is ranked 75th out of 737 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 97 / 100 Rank #80 / 1149Walk Score — State benchmarkedThis home is ranked 80th out of 1,149 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Amenities & Lifestyle

Specific ProgramsOn-Site Dialysis
Touring HoursSuggested Visiting Hours are: 10 a.m. to 8 p.m. daily.

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Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 264
Employees 191
Contractors 73
Staff to resident ratio 0.97 : 1
456% more staff per resident than New York average
New York average ratio: 0.18 : 1 New York average ratio: 0.18 : 1See full New York ranking
Avg staff/day 146
Average shift 7.1 hours
8% worse than New York average
New York average: 7.7 hours New York average shift: 7.7 hoursSee full New York ranking
Total staff hours (quarter) 95,727

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 39 total: 35 full-time employees and 4 contractors. 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 30 total: 24 full-time employees and 6 contractors. 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 137 total: 86 full-time employees and 51 contractors. 137
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

21%

20,111 contractor hours this quarter

Certified Nursing Assistant: 51 Licensed Practical Nurse: 6 Occupational Therapy Assistant: 6 Registered Nurse: 4 Physical Therapy Aide: 3 Speech Language Pathologist: 2 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant865113750,88892100%7
Licensed Practical Nurse2463013,44492100%7.1
Registered Nurse3543912,60292100%7.6
Other Dietary Services Staff130135,44692100%7.5
Speech Language Pathologist5272,3107582%6.9
Dental Services Staff6062,21392100%7.3
Physical Therapy Aide5382,1316874%6.3
Respiratory Therapy Technician4041,7547885%9.3
Physical Therapy Assistant3031,4757885%9.3
Qualified Social Worker3031,0566773%8.3
Occupational Therapy Aide4041,0446773%6.9
Nurse Practitioner1014205762%7.4
Mental Health Service Worker1013604852%7.5
Administrator1013014347%7
Occupational Therapy Assistant0662203437%4.5
Medical Director011652628%2.5
137 Certified Nursing Assistant
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
39 Registered Nurse
% of Days 100%
13 Other Dietary Services Staff
% of Days 100%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.3
5% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.7
14% worse than New York average

New York average: 18.1

Long-stay resident measures
Above average New York avg: 4.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.0%
16% worse than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 15.1%
9% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.1%
31% worse than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
15% worse than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.4%
39% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
64% worse than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.7%
24% better than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 43.5%
140% worse than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.5%
57% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.0%
7% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.02
18% worse than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.56
16% worse than New York average

New York average: 1.35

Short-stay resident measures
Above average New York avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.3%
In line with New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
14% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.8%
6% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 17.7%
14% better than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 6.6%
32% better than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.1%
47% worse than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 48.1%
10% worse than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.6%
18% worse than New York average

New York average: 50.6%

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

43% of new residents, often for short stays.

Typical stay 24 days

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 271
Medicare
59
21.8% of residents
Medicaid
207
76.4% of residents
Private pay or other
5
1.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$44.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.3M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$44.5M Rank #64 / 382Net patient revenue — State benchmarkedThis home is ranked 64th out of 382 homes we track in New York. Shows this facility's net patient revenue compared to the New York average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.3M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$4.8K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #55 / 382Payroll costs — State benchmarkedThis home is ranked 55th out of 382 homes we track in New York. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New York average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$23.5M 52.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #180 / 381Payroll % of net patient revenue — State benchmarkedThis home is ranked 180th out of 381 homes we track in New York. Shows payroll as a percentage of net patient revenue versus the New York average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$19.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$43.2M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (45% of admissions), and a typical Medicare stay runs around 2 - 3 months.

Admissions
595 total

Coverage residents most often arrive under.

Medicare 45%
Private pay 43%
Medicaid 12%
Discharges
595 total

Coverage residents most often leave under.

Medicare 43%
Private pay 25%
Medicaid 32%

Managed by Debbie Luongo

Administrator

Places of interest near Union Plaza Care Center

Address 2.2 miles from city center Info Estimated distance in miles from Queens's city center to Union Plaza Care Center's address, calculated via Google Maps. — 0.98 miles to nearest hospital (Flushing Hospital Medical Center)

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Address

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Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care):
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the state average. See the benchmark below for the typical score in this state; higher is better. This is a proprietary Assisted Living Magazine score.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level D or higher — meaning actual harm occurred or residents were placed in immediate jeopardy. Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Cypress Garden Center for Nursing & Rehabilitation
NH
SNF
Queens (Flushing)
268
Facility 268
NY AVG 160
Rank #93 / 737
97.0%
Facility 97.0%
NY AVG 87.2
Rank #94 / 408
+11%
2.58
Facility 2.58
NY AVG 3.58
Rank #361 / 389
+16%-28%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 397
94
Facility 94
NY AVG 83
Rank #116 / 616
12
Facility 12
NY AVG 18.5
Rank #107 / 396
4.0
Facility 4.0
NY AVG 5.1
Rank #123 / 396
-260A+
96
Facility 96
NY AVG 64
Rank #107 / 1,149
Kprh IV Operations, LLC (For Profit)
$39.7MFiscal year ending 12/2023
Facility $39.7MFiscal year ending 12/2023
NY AVG $29.2M
Rank #86 / 382
$15.5MFiscal year ending 12/2023
Facility $15.5MFiscal year ending 12/2023
NY AVG $15.4M
Rank #142 / 382
39.1%Fiscal year ending 12/2023
Facility 39.1%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #324 / 381
335446
Hollis Park Manor
NH
SNF
Queens (Jamaica)
80
Facility 80
NY AVG 160
Rank #574 / 737
95.0%
Facility 95.0%
NY AVG 87.2
Rank #173 / 408
+9%
3.86
Facility 3.86
NY AVG 3.58
Rank #87 / 389
+128%+8%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 397
95
Facility 95
NY AVG 83
Rank #95 / 616
12
Facility 12
NY AVG 18.5
Rank #107 / 396
4.0
Facility 4.0
NY AVG 5.1
Rank #123 / 396
-76-
81
Facility 81
NY AVG 64
Rank #434 / 1,149
Robert Izask
$11.7MFiscal year ending 12/2023
Facility $11.7MFiscal year ending 12/2023
NY AVG $29.2M
Rank #328 / 382
$7.6MFiscal year ending 12/2023
Facility $7.6MFiscal year ending 12/2023
NY AVG $15.4M
Rank #299 / 382
65.4%Fiscal year ending 12/2023
Facility 65.4%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #80 / 381
335333
Parker Jewish Institute for Health Care and Rehabilitation
NH
HC
HOS
PC
SNF
New Hyde Park (Glen Oaks)
527
Facility 527
NY AVG 160
Rank #9 / 737
95.1%
Facility 95.1%
NY AVG 87.2
Rank #169 / 408
+9%
3.20
Facility 3.20
NY AVG 3.58
Rank #198 / 389
+95%-11%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 397
80
Facility 80
NY AVG 83
Rank #408 / 616
5
Facility 5
NY AVG 18.5
Rank #15 / 396
2.5
Facility 2.5
NY AVG 5.1
Rank #37 / 396
-501A+
71
Facility 71
NY AVG 64
Rank #600 / 1,149
Michael Rosenblut
$89.7MFiscal year ending 12/2023
Facility $89.7MFiscal year ending 12/2023
NY AVG $29.2M
Rank #7 / 382
$77.8MFiscal year ending 12/2023
Facility $77.8MFiscal year ending 12/2023
NY AVG $15.4M
Rank #1 / 382
86.7%Fiscal year ending 12/2023
Facility 86.7%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #14 / 381
335132
Fairview Rehab and Nursing Home
NH
PC
SNF
Queens (Forest Hills)
200
Facility 200
NY AVG 160
Rank #165 / 737
100.0%
Facility 100.0%
NY AVG 87.2
Rank #1 / 408
+15%
3.68
Facility 3.68
NY AVG 3.58
Rank #112 / 389
+157%+3%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 397
69
Facility 69
NY AVG 83
Rank #548 / 616
20
Facility 20
NY AVG 18.5
Rank #245 / 396
6.7
Facility 6.7
NY AVG 5.1
Rank #313 / 396
-200A+
75
Facility 75
NY AVG 64
Rank #527 / 1,149
Sara Klein
$50.8MFiscal year ending 12/2023
Facility $50.8MFiscal year ending 12/2023
NY AVG $29.2M
Rank #45 / 382
$15.6MFiscal year ending 12/2023
Facility $15.6MFiscal year ending 12/2023
NY AVG $15.4M
Rank #137 / 382
30.8%Fiscal year ending 12/2023
Facility 30.8%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #371 / 381
335146
Union Plaza Care Center
NH
SNF
Queens (Flushing)
280
Facility 280
NY AVG 160
Rank #75 / 737
94.3%
Facility 94.3%
NY AVG 87.2
Rank #193 / 408
+8%
3.05
Facility 3.05
NY AVG 3.58
Rank #232 / 389
+17%-15%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 397
-
9
Facility 9
NY AVG 18.5
Rank #57 / 396
3.0
Facility 3.0
NY AVG 5.1
Rank #59 / 396
-264-
97
Facility 97
NY AVG 64
Rank #80 / 1,149
Esther Friedman
$44.5MFiscal year ending 12/2023
Facility $44.5MFiscal year ending 12/2023
NY AVG $29.2M
Rank #64 / 382
$23.5MFiscal year ending 12/2023
Facility $23.5MFiscal year ending 12/2023
NY AVG $15.4M
Rank #55 / 382
52.8%Fiscal year ending 12/2023
Facility 52.8%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #180 / 381
335799

Financial Assistance for
Nursing Home in New York

Union Plaza Care Center is located in New York City, New York State.
Here are the financial assistance programs available to residents in New York City.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Frequently Asked Questions about Union Plaza Care Center

What neighborhood is Union Plaza Care Center in?

Union Plaza Care Center is in the Flushing neighborhood of Queens.

Is Union Plaza Care Center in a walkable area?

Union Plaza Care Center has a walk score of 97. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at Union Plaza Care Center?

Union Plaza Care Center's occupancy is 94.1%.

Are pets allowed at Union Plaza Care Center?

No, Union Plaza Care Center has a no-pet policy.

Does Union Plaza Care Center operate as a for-profit or non-profit?

Union Plaza Care Center is registered as a for-profit.

Are there photos of Union Plaza Care Center?

Yes — there are 3 photos of Union Plaza Care Center in the photo gallery on this page.

What is the address of Union Plaza Care Center?

Union Plaza Care Center is located at 33-23 Union St, Queens, NY 11354.

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