Sarah Neuman Center for Rehabilitation and Nursing

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sarah Neuman Center for Rehabilitation and Nursing

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Sarah Neuman Center for Rehabilitation and Nursing

Sarah Neuman Center for Rehabilitation and Nursing is an award-winning nursing and rehabilitation facility in Westchester County, NY. It offers short-term rehab and long-term care with a focus on empathy and compassion. The facility aims to help patients and residents live as independently as possible while ensuring their needs are met.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
3/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 0m per day
vs avg

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 300

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the state average
Occupancy rate 94.7%
Avg. Length of Stay 141 days
Occupancy rate
94.7%
Avg. Length of Stay
141 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

44% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 5 - 6 years

Finances and operations

Voluntary non-profit community
Home revenue
$44.6M
Operating deficit
-$8.4M
Voluntary non-profit community
Home revenue
$44.6M
Operating deficit
-$8.4M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$22.4M
50.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$30.6M
Total costs $53.0M
Bed community size
300-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

License Details

Facility TypeNursing Home
StatusActive
CountyWestchester
License Number5909303N
CMS Certification Number335296

Ownership & Operating Entity

Owner NamePalmer Avenue SNF Operations LLC (For Profit)

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Nursing Services
Licensed Nurses/CNAs

Amenities & Lifestyle

13 amenities
Outdoor Courtyard Seating
Laundry On Site
Concierge Services
Housekeeping
Pastoral Services
Complimentary Cable
Free Wifi
Respite Stays
Social Lounges
Daily Recreation Schedule
Specialty Diet Meals Available
Salon Services
Daily Coffee And Snack Carts
Specific ProgramsShort-Term Rehab, Long-Term Rehab, Amenities, Recreation

Contact Sarah Neuman Center for Rehabilitation and Nursing

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

11 inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

New York average: 9 inspections

238 complaints

79.3 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 79 complaints

Latest inspection

Date June 4, 2025
Complaint Investigation

58 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

67 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

New York average: 22 deficiencies

Inspection Report Summary for Sarah Neuman Center for Rehabilitation and Nursing

The most recent inspection on June 4, 2025, identified two Level 2 standard health citations related to comprehensive care plans and accident hazards, both isolated and without severe systemic problems. Earlier inspections showed a pattern of similar isolated deficiencies involving accident hazards, abuse and neglect protections, and care planning, with one January 30, 2025 report noting multiple citations including a Level 3 citation for accident hazards with actual harm, all corrected. Inspectors frequently cited issues with care plan development, accident hazard prevention, and resident protections, while other findings involved reporting and quality of care. Complaint investigations were unlisted or unsubstantiated in the available reports, and no fines, immediate jeopardy findings, or license actions were noted. The facility’s inspection history shows recurring but generally isolated issues with some improvement after the more extensive citations earlier in 2025.

Health Inspection History

Inspections
Total health inspections 2

State average N/A


Last Health inspection on Jan 2025

Total health citations 22

State average N/A

Citations per inspection
11

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 22 citations resulted from standard inspections; 5 of 22 resulted from complaint investigations; and 3 of 22 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 1
In line with State average

State average: N/A

0 critical citations More info State average: N/A

1 serious citation More info State average: N/A

20 moderate citations More info State average: N/A

1 minor citation More info State average: N/A
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jan 30, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jan 30, 2025
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jan 30, 2025
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jan 30, 2025
Corrected

Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.

Filter by care type
Sarah Neuman Center for Rehabilitation and Nursing
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Mamaroneck300 No - --
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe (Alden Bridge)16 No - 27Private / Semi-Private Suite
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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne10 No - --
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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Waldorf- No - --

Places of interest near Sarah Neuman Center for Rehabilitation and Nursing

Address 0.2 miles from city center Info Estimated distance in miles from Mamaroneck's city center to Sarah Neuman Center for Rehabilitation and Nursing's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 308
Employees 210
Contractors 98
Staff to resident ratio 1.30:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 138
Average shift 7.1 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 89,249
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 29
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 167
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

15.7%

13,973 contractor hours this quarter

Certified Nursing Assistant: 60 Registered Nurse: 11 Licensed Practical Nurse: 8 Respiratory Therapy Technician: 5 Physical Therapy Aide: 4 Clinical Nurse Specialist: 3 Physical Therapy Assistant: 3 Speech Language Pathologist: 2 Qualified Social Worker: 2
Staff by category
Certified Nursing Assistant1076016750,22591100%7.1
Licensed Practical Nurse218299,86091100%7.6
Clinical Nurse Specialist363398,20391100%7
Registered Nurse1911307,59491100%7.2
Mental Health Service Worker7072,4836369%7.1
Other Dietary Services Staff6061,8088897%7.1
Occupational Therapy Aide5051,5006369%6.9
Dietitian4041,4918897%7.4
Respiratory Therapy Technician0551,4797481%6
Physical Therapy Aide0441,2867785%7.7
Other Social Services Staff2028047178%7.3
Administrator2027256470%7.3
Physical Therapy Assistant0335616976%7.3
Speech Language Pathologist0225487380%7.3
Qualified Social Worker0223445560%6
Nurse Practitioner1013414752%7.3
167 Certified Nursing Assistant
% of Days 100%
29 Licensed Practical Nurse
% of Days 100%
39 Clinical Nurse Specialist
% of Days 100%
30 Registered Nurse
% of Days 100%
7 Mental Health Service Worker
% of Days 69%
6 Other Dietary Services Staff
% of Days 97%
5 Occupational Therapy Aide
% of Days 69%
4 Dietitian
% of Days 97%
5 Respiratory Therapy Technician
% of Days 81%
4 Physical Therapy Aide
% of Days 85%
2 Other Social Services Staff
% of Days 78%
2 Administrator
% of Days 70%
3 Physical Therapy Assistant
% of Days 76%
2 Speech Language Pathologist
% of Days 80%
2 Qualified Social Worker
% of Days 60%
1 Nurse Practitioner
% of Days 52%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 237
Medicare
24
10.1% of residents
Medicaid
192
81% of residents
Private pay or other
21
8.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.3
25% better than State average

State average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.5
20% better than State average

State average: 18.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 10.3%
37% better than State average

State average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.5%
43% better than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.6%
11% worse than State average

State average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.2%
40% worse than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.5%
23% better than State average

State average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.6%
55% better than State average

State average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.1%
16% worse than State average

State average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.1%
99% better than State average

State average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 13.0%
In line with State average

State average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.1%
In line with State average

State average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
In line with State average

State average: 95.2%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 57.8%
25% worse than State average

State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
14% better than State average

State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 49.9%
37% worse than State average

State average: 78.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $240K
261% higher than State average

State average: $66K

Number of fines 1
51% fewer fines than State average

State average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.1

Fines amount comparison
Fines amount comparison
This facility $240K
State average $66K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 6, 2025
$240K

Last updated: Jan 2026

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