Heritage Lakeside
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Rice Lake, WI
ALM Inspection Grade D- Info ALM's inspection grade is 61 / 100, a D- — 20 points below the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heritage Lakeside

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Rice Lake, WI
ALM Inspection Grade D- Info ALM's inspection grade is 61 / 100, a D- — 20 points below the Wisconsin average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Heritage Lakeside accepts Medicare, Medicaid, and private pay.
Heritage Lakeside accepts Medicare, Medicaid, and private pay.
Inspections

CMS Health Inspection History

Since 2024 · 2 years of data · Last health inspection Apr 2026

ALM Inspection Grade

61 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

20 points below the Wisconsin average for CMS-certified facilities (81/100)

Category breakdown

Citations Concern

189 severity-weighted points (68 deficiencies) · 2× higher than the typical CMS-certified WI facility (median: 76)

Enforcement Concern

$115,181 in fines · 2 enforcement actions

Persistence Concern

34 days to fix issues · slower than the typical CMS-certified WI facility (median: 27)

Inspection grade: 61 out of 100, letter grade D-.
Total health inspections
14 ↑ 126% · WI 6.2This facility: 14, 126% above the WI average of 6.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
65 Rank #153 / 168Health citations — State benchmarked This nursing home is ranked 153rd out of 168 nursing homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 168 WI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 130% · WI 28.3This facility: 65, 130% above the WI average of 28.3 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
4.64 Rank #99 / 168Citations per inspection — State benchmarked This nursing home is ranked 99th out of 168 nursing homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 168 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 9% · WI 4.24This facility: 4.64, 9% above the WI average of 4.24 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 65 of 65 citations corrected
Bar = mix of this home's 65 citations, not a state comparison

Lighter shade = corrected

Critical J–L
3 ↑ 233% · WI 0.9This facility: 3, 233% above the WI average of 0.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
3 ↑ 150% · WI 1.2This facility: 3, 150% above the WI average of 1.2 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
56 ↑ 117% · WI 25.8This facility: 56, 117% above the WI average of 25.8 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
3 ↑ 500% · WI 0.5This facility: 3, 500% above the WI average of 0.5 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Apr 08, 2026 · 9 citations, all corrected

Most cited category: Quality of Life & Care, 24 of 65 citations · 9 categories in total

Citations history
Most recent first
Apr 08, 2026 9 citations
Quality of Care critical citation Corrected
Nutrition moderate citation Corrected
Resident Rights moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Resident Rights moderate citation Corrected
Quality of Care moderate citation Corrected
Infection Control moderate citation Corrected
Oct 20, 2025 2 citations
Abuse/Neglect moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Oct 07, 2025 2 citations
Care Planning moderate citation Corrected
Quality of Care moderate citation Corrected
Jul 02, 2025 2 citations
Nursing Services moderate citation Corrected
Care Planning moderate citation Corrected
Apr 08, 2025 1 citation
Abuse/Neglect moderate citation Corrected
Jan 15, 2025 14 citations
Nutrition moderate citation Corrected
Pharmacy moderate citation Corrected
Resident Rights moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Infection Control moderate citation Corrected
Resident Rights minor citation Corrected
Resident Rights minor citation Corrected
Nursing Services minor citation Corrected
Oct 22, 2024 1 citation
Abuse/Neglect moderate citation Corrected
Sep 23, 2024 12 citations
Quality of Care critical citation Corrected
Quality of Care critical citation Corrected
Quality of Care serious citation Corrected
Nursing Services moderate citation Corrected
Nutrition moderate citation Corrected
Infection Control moderate citation Corrected
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Pharmacy moderate citation Corrected
Pharmacy moderate citation Corrected
Jul 23, 2024 7 citations
Quality of Care serious citation Corrected
Abuse/Neglect moderate citation Corrected
Abuse/Neglect moderate citation Corrected
Care Planning moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected

Showing the 50 most recent of 65 citations.

Top deficiency categories
Share of 65 citations
Quality of Life & Care 24 deficiencies (37%)
Abuse, Neglect & Exploitation 10 deficiencies (15%)
Resident Rights 7 deficiencies (11%)
Nursing & Physician Services 6 deficiencies (9%)
Infection Control 5 deficiencies (8%)
Pharmacy Services 5 deficiencies (8%)
Resident Assessment & Care Planning 4 deficiencies (6%)
Nutrition & Dietary 3 deficiencies (5%)
Administration 1 deficiency (2%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

30 of 65 citations resulted from standard inspections; 34 of 65 resulted from complaint investigations; and 1 of 65 came from combined inspections (standard and complaint).

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Oct 2026

3 penalties in the past 3 years

Latest: Apr 8, 2026 · $151,815 civil money penalty

2 fines · 1 payment denial
Apr 8, 2026 · $151,815 civil money penalty Jun 17, 2024 · $115,181 civil money penalty Jun 17, 2024 · 105-day payment denial
Total fines
$266,996 ↑ 150% · WI $107KThis facility: $266,996, 150% above the Wisconsin average of $106,807. Average among the 146 Wisconsin facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.Rank #145 / 168Federal fines — State benchmarked This nursing home is ranked 145th out of 168 nursing homes we track in Wisconsin for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 168 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
2 ↓ 1% · WI 2.03This facility: 2, 1% below the Wisconsin average of 2.03. Average among the 146 Wisconsin facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1 105 days ↑ 42% · WI 0.71This facility: 1, 42% above the Wisconsin average of 0.71. Average among the 146 Wisconsin facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.

Data as of Oct 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 4 / 5 Above average
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 2 / 5 Below average
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 4.9 Score · lower is better ↓ 45% · WI 9.0This facility: 4.9, 45% below the WI average of 9.0 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 12.6 Score · lower is better ↓ 33% · WI 18.9This facility: 12.6, 33% below the WI average of 18.9 (among WI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

11 long-stay measures: 7 better, 4 near WI average

3 short-stay measures: 3 better

Financials

Money and staffing.

Heritage Lakeside’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 164 Wisconsin nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.

FY Dec 2024

Is it financially stable?

Losing money on care, but less than last year

−11.4% operating margin

+8.7 pts vs prior year

An operating loss in 8 of the last 8 reported years. Other income ($0.0M) trims the net loss to −$0.6M. Watch for cost-cutting that reaches staffing.

Does it invest in staff?

Payroll in line with Wisconsin homes

57.2% payroll share of revenue

WI average 58.7%Rank #81 / 164Payroll % of net patient revenue — State benchmarked This nursing home is ranked 81st out of 164 nursing homes we track in Wisconsin for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Wisconsin that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Payroll rose $0.3M while revenue rose $0.6M. Check hours per resident in the staffing section to confirm it reaches the floor.

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024 Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Resident snapshot
42 residents · Sep 2026 Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare 2 · 5%
Medicaid 29 · 69%
Private pay & other 11 · 26%
Shows care patterns over time; not used to rate this facility.

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Typical stay

Medicare 29 days Medicaid 5 - 6 months Private pay & other 1 - 2 months

Places of interest near Heritage Lakeside

Address 0.0 miles from city center Info Estimated distance in miles from Rice Lake's city center to Heritage Lakeside's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Lakeside

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Woodside Lutheran Home
NH
AL
MC
RC
SNF
Green Bay -
118
Facility 118
WI AVG 78
Rank #29 / 197
-
67
Facility 67
WI AVG 48
Rank #47 / 191
-
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 78
Rank #81 / 197
-
57
Facility 57
WI AVG 48
Rank #69 / 191
Private / Semi-Private Rooms
Badger Prairie Health Care Center
NH
SNF
Verona -
120
Facility 120
WI AVG 78
Rank #23 / 197
-
31
Facility 31
WI AVG 48
Rank #139 / 191
-
Morrow Memorial Home
NH
AL
IL
MC
SNF
Sparta -
80
Facility 80
WI AVG 78
Rank #91 / 197
A+
68
Facility 68
WI AVG 48
Rank #42 / 191
-
Heritage Lakeside
NH
HOS
PC
RC
SNF
Rice Lake (Historic Rice Lake) -
50
Facility 50
WI AVG 78
Rank #114 / 197
-
74
Facility 74
WI AVG 48
Rank #31 / 191
-

Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Know before you visit

Frequently Asked Questions about Heritage Lakeside

Quick answers from public records and the community's own listing.
01 What neighborhood is Heritage Lakeside in?
Heritage Lakeside is in the Historic Rice Lake neighborhood of RICE LAKE.
02 Who is the owner of Heritage Lakeside?
Heritage Lakeside is legally operated by Rice Lake Rehabilitation And Care Center LLC, and administered by Angela Nyamburi.
03 Is Heritage Lakeside in a walkable area?
Heritage Lakeside has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
04 What is the occupancy rate at Heritage Lakeside?
Heritage Lakeside's occupancy is 87.6%.
05 Are pets allowed at Heritage Lakeside?
No, Heritage Lakeside has a no-pet policy.
06 Does Heritage Lakeside operate as a for-profit or non-profit?
Heritage Lakeside is registered as a for-profit in WI.
07 Who is the administrator of Heritage Lakeside?
Angela Nyamburi is the administrator of Heritage Lakeside.