Heritage Lakeside
Nursing Home & Assisted Living · Wisconsin, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heritage Lakeside

Nursing Home & Assisted Living · Wisconsin, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Heritage Lakeside accepts Medicare, Medicaid, and private pay.

Health Inspection History

Inspections since 2023
Total health inspections 18

Wisconsin average 6


Last Health inspection on Oct 2025

Total health citations
98 Rank #173 / 180Health citations — State benchmarkedThis home is ranked 173rd out of 180 homes in Wisconsin. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 180 WI facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wisconsin average 27.3

Citations per inspection
5.44 Rank #133 / 180Citations per inspection — State benchmarkedThis home is ranked 133rd out of 180 homes in Wisconsin. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 180 facilities with citation data. Lower is better.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Wisconsin average 4.19


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

41 of 98 citations resulted from standard inspections; 56 of 98 resulted from complaint investigations; and 1 of 98 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
3
233% worse than Wisconsin average

Wisconsin average: 0.9


Serious health citations
3
150% worse than Wisconsin average

Wisconsin average: 1.2

3 critical citations Wisconsin average: 0.9

3 serious citations Wisconsin average: 1.2

86 moderate citations Wisconsin average: 24.7

6 minor citations Wisconsin average: 0.6
Citations history (last 3 years)
Abuse/Neglect moderate citation Oct 20, 2025

Abuse/Neglect moderate citation Oct 20, 2025

Quality of Care moderate citation Oct 07, 2025

Care Planning moderate citation Oct 07, 2025

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 119
Employees 69
Contractors 50
Staff to resident ratio 3.50 : 1
41% more staff per resident than Wisconsin average
Wisconsin average ratio: 2.48 : 1 Wisconsin average ratio: 2.48 : 1See full Wisconsin ranking
Avg staff/day 31
Average shift 8.2 hours
12% better than Wisconsin average
Wisconsin average: 7.3 hours Wisconsin average shift: 7.3 hoursSee full Wisconsin ranking
Total staff hours (quarter) 23,474

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 18 total: 7 full-time employees and 11 contractors. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 6 total: 1 full-time employee and 5 contractors. 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 57 total: 26 full-time employees and 31 contractors. 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

32.1%

7,541 contractor hours this quarter

Certified Nursing Assistant: 31 Registered Nurse: 11 Licensed Practical Nurse: 5 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant26315710,47492100%8.6
Registered Nurse711183,37192100%9.7
Clinical Nurse Specialist4041,8806874%7.4
Licensed Practical Nurse1561,6738795%10.9
Other Dietary Services Staff4047147986%6.8
RN Director of Nursing1016446874%9.5
Medication Aide/Technician1015864852%12.2
Speech Language Pathologist4045556571%6.2
Administrator1015126470%8
Nurse Practitioner1014886166%8
Dental Services Staff1014756571%7.3
Physical Therapy Aide2024726166%7.5
Qualified Activities Professional3034567986%5.2
Nurse Aide in Training6064335661%6.7
Qualified Social Worker1012725762%4.8
Respiratory Therapy Technician2021584043%3.8
Occupational Therapy Aide0111352325%5.9
Physical Therapy Assistant4041254145%2.5
Medical Director011281314%2.2
Occupational Therapy Assistant011231415%1.6
57 Certified Nursing Assistant
% of Days 100%
18 Registered Nurse
% of Days 100%
4 Clinical Nurse Specialist
% of Days 74%
6 Licensed Practical Nurse
% of Days 95%
4 Other Dietary Services Staff
% of Days 86%
1 RN Director of Nursing
% of Days 74%
1 Medication Aide/Technician
% of Days 52%
4 Speech Language Pathologist
% of Days 71%
1 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 66%
1 Dental Services Staff
% of Days 71%
2 Physical Therapy Aide
% of Days 66%
3 Qualified Activities Professional
% of Days 86%
6 Nurse Aide in Training
% of Days 61%
1 Qualified Social Worker
% of Days 62%
2 Respiratory Therapy Technician
% of Days 43%
1 Occupational Therapy Aide
% of Days 25%
4 Physical Therapy Assistant
% of Days 45%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 15%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $163K Rank #157 / 180Federal fines — State benchmarkedThis home is ranked 157th out of 180 homes in Wisconsin. Shows this facility's cumulative CMS federal fine dollars versus the Wisconsin average among facilities with fines, and where it ranks among 180 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
71% higher than Wisconsin average

Wisconsin average: $95K

Number of fines 2
In line with Wisconsin average

Wisconsin average: 2.1

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 2
202% more payment denials than Wisconsin average

Wisconsin average: 0.7

Fines amount comparison
Fines amount comparison
This facility $163K
Wisconsin average $95K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 17, 2024
$115K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 17, 2024
105 days

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.3
27% worse than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.1
In line with Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Average Wisconsin avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.8%
12% worse than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.5%
In line with Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.0%
8% better than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.6%
40% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 7.7%
142% worse than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 16.4%
236% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 30.8%
511% worse than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 30.6%
90% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 74.1%
23% worse than Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.3%
In line with Wisconsin average

Wisconsin average: 95.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.30
19% better than Wisconsin average

Wisconsin average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.74
71% worse than Wisconsin average

Wisconsin average: 2.19

Short-stay resident measures
Significantly below average Wisconsin avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.1%
15% worse than Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 67.5%
18% worse than Wisconsin average

Wisconsin average: 82.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.7%
In line with Wisconsin average

Wisconsin average: 22.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.9%
13% worse than Wisconsin average

Wisconsin average: 15.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Wisconsin average

Wisconsin average: 0.8%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 46.7%
8% worse than Wisconsin average

Wisconsin average: 50.6%

Breakdown by payment type

Medicare

35% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

38% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

27% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 34
Medicare
2
5.9% of residents
Medicaid
24
70.6% of residents
Private pay or other
8
23.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Voluntary non-profit community
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$976.7K
Voluntary non-profit community
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.9M Rank #156 / 183Revenue — State benchmarkedThis home is ranked 156th out of 183 homes in Wisconsin. Shows this facility's annual revenue compared to the Wisconsin average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$976.7K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$1.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #147 / 183Payroll — State benchmarkedThis home is ranked 147th out of 183 homes in Wisconsin. Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$2.8M 56.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #42 / 183Payroll % — State benchmarkedThis home is ranked 42nd out of 183 homes in Wisconsin. Shows payroll as a percentage of revenue versus the Wisconsin average. Well-run Wisconsin facilities typically land around 62–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Wisconsin that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$5.8M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (38% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
100 total

Coverage residents most often arrive under.

Medicare 35%
Private pay 38%
Medicaid 27%
Discharges
98 total

Coverage residents most often leave under.

Medicare 27%
Private pay 38%
Medicaid 36%

Places of interest near Heritage Lakeside

Address 63.3 miles from city center Info Estimated distance in miles from Rice Lake's city center to Heritage Lakeside's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Lakeside

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Address

Compare Nursing Homes around Wisconsin

The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.

Heritage Lakeside
NH
AL
Rice Lake (Historic Rice Lake) -
50
Facility 50
WI AVG 61
Rank #235 / 496
-
74
Facility 74
WI AVG 42
Rank #79 / 580
-
Oak Park Nursing & Rehab Center
NH
AL
IL
MC
Madison (North Star) -
100
Facility 100
WI AVG 61
Rank #67 / 496
A+
5
Facility 5
WI AVG 42
Rank #533 / 580
1 Bed / 2 Bed
Sun Prairie Senior Living
NH
ADC
AL
Sun Prairie -
42
Facility 42
WI AVG 61
Rank #337 / 496
A+
74
Facility 74
WI AVG 42
Rank #79 / 580
Studio / 1 Bed / 2 Bed
Milwaukee Catholic Home
NH
AL
IL
MC
Milwaukee (Northpoint) $1,140 - $5,570
107
Facility 107
WI AVG 61
Rank #55 / 496
A+
83
Facility 83
WI AVG 42
Rank #36 / 580
1 Bed / 2 Bed
Evergreen Oshkosh
NH
AL
HC
IL
MC
NC
Oshkosh (Evergreen Retirement Community) $921 - $921
80
Facility 80
WI AVG 61
Rank #120 / 496
-
23
Facility 23
WI AVG 42
Rank #429 / 580
-

Financial Assistance for
Nursing Home in Wisconsin

Heritage Lakeside is located in RICE LAKE, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.

Get Financial aid guidance

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled
General Wisconsin resident, Medicaid-eligible, long-term care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Managed care model; rural/urban balance.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Wisconsin resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WI

High rural demand; ADRC coordination.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)
General WI resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WI

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits
Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+
General WI resident, US citizen/qualified immigrant, not on full Medicaid.
Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.
Asset Limits None.
WI

Four benefit levels; serves ~50,000 annually.

Benefits
$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled
General WI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WI

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized
General WI resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
WI

Covers gas, electric, wood; crisis aid available.

Benefits
Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WI resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WI

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+
General WI resident, homeowner, live in home 6+ months/year.
Income Limits (2025) ~$24,980/year household
Asset Limits Home equity < $500,000; limited other assets.
WI

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits
Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+
General WI resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WI

Vouchers (~$45/season); serves ~15,000 annually.

Benefits
Vouchers (~$45/season) for produce at farmers’ markets

Frequently Asked Questions about Heritage Lakeside

What neighborhood is Heritage Lakeside in?

Heritage Lakeside is in the Historic Rice Lake neighborhood of RICE LAKE.

Who is the owner of Heritage Lakeside?

The legal owner and operator of Heritage Lakeside is Rice Lake Rehabilitation And Care Center Llc.

Is Heritage Lakeside in a walkable area?

Heritage Lakeside has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Heritage Lakeside?

Heritage Lakeside's occupancy is 39%.

Does Heritage Lakeside operate as a for-profit or non-profit?

Heritage Lakeside is registered as a for-profit in WI.

Who is the administrator of Heritage Lakeside?

Angela Nyamburi is the administrator of Heritage Lakeside.

How many beds does Heritage Lakeside have?

Heritage Lakeside has 50 beds.

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