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Ben Atchley Tennessee State Veterans‘ Home
Nursing Home & Skilled Nursing · Knoxville, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of the facility entrance with signage Aerial view of a senior living facility with surrounding greenery Bright reading room with bookshelves and tables Outdoor seating area with trees and benches Interior view of a therapy room with equipment

Ben Atchley Tennessee State Veterans‘ Home

Nursing Home & Skilled Nursing · Knoxville, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
One Veterans Way, Knoxville, TN 37931 View map Calculator: See prices in your area
Ben Atchley Tennessee State Veterans‘ Home accepts Medicare, Medicaid, and private pay.
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Ben Atchley Tennessee State Veterans‘ Home accepts Medicare, Medicaid, and private pay.

Overview of Ben Atchley Tennessee State Veterans‘ Home

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Ben Atchley Tennessee State Veterans’ Home is a cozy country retreat nestled in the scenic West Knoxville. The 140-bed facility is dedicated to providing award-winning care for veterans and their families. The home boasts multiple outdoor patios with breathtaking views of the countryside, creating an atmosphere of peace and tranquility. The community takes pride in upholding honor and quality in rural West Knoxville. Living areas and recreation rooms are available for residents to enjoy. The home is also conveniently located near several Knoxville hospitals, ensuring prompt medical attention when needed.

One of the most striking features of the facility is its spotless cleanliness. The staff is always friendly and welcoming, and they organize daily events to keep residents entertained. The outdoor walking and sitting areas are lovely, and the facility’s design is both practical and functional. With field trips and scenic views, Ben Atchley Tennessee State Veterans’ Home is the perfect place for veterans to enjoy their retirement years.

Facility Direct Line (865) 862-8100
Facility Direct Line (865) 862-8100
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 76.5% Above TN avg. ▲ 76.5% Above TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 79.5% Above TN avg. ▲ 79.5% Above TN avg.TN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 106.9% Above TN avg. ▲ 106.9% Above TN avg.TN average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 41.9% Below TN avg. ▼ 41.9% Below TN avg.TN average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Tennessee averages

Rank #13 / 176Nurse hours — State benchmarkedThis home is ranked 13th out of 176 homes in Tennessee for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 176 Tennessee facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 13th out of 176 homes in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 50m

33% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
43m
+15% State avg: 37m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 13m
+10% State avg: 1h 6m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 38m
+23% State avg: 2h 9m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 59m
+19% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−66% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
22m
−13% State avg: 25m per day · National avg: 29m per day

2 of 6 metrics below state avg

Standout metric: Nurse Aide is +23% above Tennessee average

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
441 days
Bed community size
140-bed community Rank #47 / 425Bed count — State benchmarkedThis home is ranked 47th out of 425 homes in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 7 / 100 Rank #470 / 520Walk Score — State benchmarkedThis home is ranked 470th out of 520 homes in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
94%
Rank #27 / 272Occupancy rate — State benchmarkedThis home is ranked 27th out of 272 homes in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 272. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Tennessee average: 71.6%
Occupied beds
131 / 140
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeNursing Home
ExpirationMarch 5, 2027
License Number00000385

Ownership & Operating Entity

Ben Atchley Tennessee State Veterans‘ Home is legally operated by State of Tennessee, and administered by Doug Ottinger.

Safety & Compliance

Wheelchair Accessible

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Patio
Dining
Salon
Wi-Fi
Cable Tv
Housekeeping
Laundry
Private And Semi-Private Rooms Available
Specific ProgramsSkilled Nursing & Therapy Services, Extensive daily activities program, Wheelchair accessible transportation
Volunteer Program

Contact Ben Atchley Tennessee State Veterans‘ Home

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2019 · 7 years of data 6 citations 4 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Tennessee state average
Overall vs. TN average 1 Worse Metrics worse than Tennessee average:
• Total citations (50% above) 1 Better Metrics better than Tennessee average:
• Citations per inspection (25% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTN Averagevs. TN Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 64 This facility has 50% more total citations than a typical Tennessee nursing home (6 vs. TN avg 4).↑ 50% worse
Citations per inspection Info Average citations per inspection. 1.52 This facility has 25% fewer citations per inspection than a typical Tennessee nursing home (1.5 vs. TN avg 2).↓ 25% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTN Averagevs. TN Avg
Total inspections Info Combined count of all inspections conducted at this facility. 42 This facility has had 100% more total inspections than the Tennessee average (4 vs. TN avg 2). More inspections can mean more regulatory scrutiny rather than worse care.↑ 100% more
Show Inspection Reports

Health Inspection History

Inspections since 2019
Total health inspections 3

Tennessee average 3.5

Last Health inspection on Jan 2025

Total health citations
5 Rank #17 / 180Health citations — State benchmarkedThis home is ranked 17th out of 180 homes in Tennessee for health citations. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 180 TN facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 15.4

Citations per inspection
1.67 Rank #8 / 180Citations per inspection — State benchmarkedThis home is ranked 8th out of 180 homes in Tennessee for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 180 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Tennessee average 4.39

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 5 citations resulted from standard inspections; and 1 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Tennessee average

Tennessee average: 1.1

Serious health citations
0
100% better than Tennessee average

Tennessee average: 0.6

0 critical citations Tennessee average: 1.1
0 serious citations Tennessee average: 0.6
4 moderate citations Tennessee average: 13.7
1 minor citation Tennessee average: 0.1
Citations history (last 7 years)
Abuse/Neglect moderate citation Jan 23, 2025
Corrected
Care Planning moderate citation Feb 14, 2024
Corrected
Care Planning moderate citation Feb 14, 2024
Corrected
Quality of Care moderate citation Apr 24, 2019
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 165
Employees 146
Contractors 19
Staff to resident ratio 1.25 : 1
29% fewer staff per resident than Tennessee average
Tennessee average ratio: 1.75 : 1 Tennessee average ratio: 1.75 : 1See full Tennessee ranking
Avg staff/day 79
Average shift 8.6 hours
0% compared with Tennessee average
Tennessee average: 8.3 hours Tennessee average shift: 8.3 hoursSee full Tennessee ranking
Total staff hours (quarter) 62,341

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 13 RN Staff are full-time employees. No contractors work on this role. 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 35 total: 34 full-time employees and 1 contractor. 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 91 total: 83 full-time employees and 8 contractors. 91
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

6.7%

4,158 contractor hours this quarter

Certified Nursing Assistant: 8 Speech Language Pathologist: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Physical Therapy Assistant: 2 Licensed Practical Nurse: 1 Medical Director: 1 Qualified Social Worker: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8389131,81492100%8.3
Licensed Practical Nurse3413514,63792100%10.1
Registered Nurse130135,29292100%9.2
Clinical Nurse Specialist6062,7886773%8.2
Other Dietary Services Staff4041,9317480%7.9
Mental Health Service Worker2029486470%7.9
Speech Language Pathologist0228486773%7.2
Physical Therapy Aide0228356874%6.9
Dietitian1014806065%8
Physical Therapy Assistant0224746166%7.4
Administrator1014725964%8
Nurse Practitioner1014725964%8
Dental Services Staff1014565762%8
Qualified Social Worker0114386368%7
Respiratory Therapy Technician0223455054%6
Medical Director0111121415%8
91 Certified Nursing Assistant
% of Days 100%
35 Licensed Practical Nurse
% of Days 100%
13 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 73%
4 Other Dietary Services Staff
% of Days 80%
2 Mental Health Service Worker
% of Days 70%
2 Speech Language Pathologist
% of Days 73%
2 Physical Therapy Aide
% of Days 74%
1 Dietitian
% of Days 65%
2 Physical Therapy Assistant
% of Days 66%
1 Administrator
% of Days 64%
1 Nurse Practitioner
% of Days 64%
1 Dental Services Staff
% of Days 62%
1 Qualified Social Worker
% of Days 68%
2 Respiratory Therapy Technician
% of Days 54%
1 Medical Director
% of Days 15%
View All Staffing Data in Knoxville

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.0
15% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 23.2
19% worse than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Above average Tennessee avg: 3.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.6%
In line with Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 28.3%
30% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.7%
24% worse than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.4%
47% worse than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.0%
30% worse than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.3%
60% worse than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.7%
41% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.2%
53% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.1%
40% worse than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
11% better than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.1%
In line with Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.95
40% better than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.49
69% better than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Significantly below average Tennessee avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.0%
10% better than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 8.1%
377% worse than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 82.5%
In line with Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.6%
6% worse than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.5%
21% worse than Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 25.9%
52% worse than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.7%
17% worse than Tennessee average

Tennessee average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

68% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

4% of new residents, often for long-term daily care.

Typical stay 8 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 132
Medicare
1
0.8% of residents
Medicaid
28
21.2% of residents
Private pay or other
103
78% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Government
Operated by city authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Government Operated by city authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.5M Rank #12 / 174Net patient revenue — State benchmarkedThis home is ranked 12th out of 174 homes in Tennessee. Shows this facility's net patient revenue compared to the Tennessee average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.5M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$24.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #24 / 174Payroll costs — State benchmarkedThis home is ranked 24th out of 174 homes in Tennessee. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Tennessee average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.
$9.0M 46.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #121 / 174Payroll % of net patient revenue — State benchmarkedThis home is ranked 121st out of 174 homes in Tennessee. Shows payroll as a percentage of net patient revenue versus the Tennessee average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$12.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$20.9M
How we calculate these figures

This home is administered by Doug Ottinger.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 445484

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (68% of admissions), and a typical private pay stay runs around 1 - 2 years.

Admissions
105 total

Coverage residents most often arrive under.

Medicare 29%
Private pay 68%
Medicaid 4%
Discharges
110 total

Coverage residents most often leave under.

Medicare 15%
Private pay 76%
Medicaid 9%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Ben Atchley Tennessee State Veterans‘ Home

Address One Veterans Way, Knoxville, TN 37931

Calculate Travel Distance to Ben Atchley Tennessee State Veterans‘ Home

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Address

Compare Nursing Homes around Knoxville

Info below is compiled from CMS reports & the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Ben Atchley Tennessee State Veterans‘ Home
NH
SNF
Knoxville
140
Facility 140
TN AVG 88
Rank #47 / 425
93.7%
Facility 93.7%
TN AVG 71.5
Rank #27 / 272
+31%
4.83
Facility 4.83
TN AVG 3.63
Rank #13 / 176
 -10%+33%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
5
Facility 5
TN AVG 15.4
Rank #17 / 180
1.7
Facility 1.7
TN AVG 4.4
Rank #8 / 180
-131-
7
Facility 7
TN AVG 36
Rank #470 / 520
State Of Tennessee
$19.5MFiscal year ending 06/2024
Facility $19.5MFiscal year ending 06/2024
TN AVG $11.1M
Rank #12 / 174
$9.0MFiscal year ending 06/2024
Facility $9.0MFiscal year ending 06/2024
TN AVG $5.9M
Rank #24 / 174
46.1%Fiscal year ending 06/2024
Facility 46.1%Fiscal year ending 06/2024
TN AVG 54.1%
Rank #121 / 174
445484
Holston Health And Rehabilitation Center
NH
HC
HOS
PC
SNF
Knoxville
94
Facility 94
TN AVG 88
Rank #174 / 425
81.9%
Facility 81.9%
TN AVG 71.5
Rank #93 / 272
+15%
3.36
Facility 3.36
TN AVG 3.63
Rank #88 / 176
 -1%-7%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
5
Facility 5
TN AVG 15.4
Rank #17 / 180
2.5
Facility 2.5
TN AVG 4.4
Rank #29 / 180
-77-
2
Facility 2
TN AVG 36
Rank #507 / 520
Daniel Mckenzie
$10.2MFiscal year ending 12/2023
Facility $10.2MFiscal year ending 12/2023
TN AVG $11.1M
Rank #77 / 174
$6.2MFiscal year ending 12/2023
Facility $6.2MFiscal year ending 12/2023
TN AVG $5.9M
Rank #62 / 174
61.1%Fiscal year ending 12/2023
Facility 61.1%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #36 / 174
445344
NHC HealthCare, Farragut
NH
AL
MC
SNF
Knoxville
88
Facility 88
TN AVG 88
Rank #186 / 425
--
4.17
Facility 4.17
TN AVG 3.63
Rank #23 / 176
 +27%+15%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
12
Facility 12
TN AVG 15.4
Rank #72 / 180
6.0
Facility 6.0
TN AVG 4.4
Rank #144 / 180
-91-
24
Facility 24
TN AVG 36
Rank #358 / 520
Karla Lane
$16.3MFiscal year ending 12/2023
Facility $16.3MFiscal year ending 12/2023
TN AVG $11.1M
Rank #30 / 174
$9.6MFiscal year ending 12/2023
Facility $9.6MFiscal year ending 12/2023
TN AVG $5.9M
Rank #19 / 174
58.6%Fiscal year ending 12/2023
Facility 58.6%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #49 / 174
445415
Westmoreland Health And Rehabilitation Center
NH
HOS
PC
RC
SNF
Westmoreland
100
Facility 100
TN AVG 88
Rank #141 / 425
81.2%
Facility 81.2%
TN AVG 71.5
Rank #98 / 272
+14%
2.92
Facility 2.92
TN AVG 3.63
Rank #156 / 176
 -23%-19%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
10
Facility 10
TN AVG 15.4
Rank #57 / 180
5.0
Facility 5.0
TN AVG 4.4
Rank #113 / 180
-81-
19
Facility 19
TN AVG 36
Rank #386 / 520
Lashell Spears
$10.2MFiscal year ending 12/2023
Facility $10.2MFiscal year ending 12/2023
TN AVG $11.1M
Rank #76 / 174
$4.0MFiscal year ending 12/2023
Facility $4.0MFiscal year ending 12/2023
TN AVG $5.9M
Rank #120 / 174
38.7%Fiscal year ending 12/2023
Facility 38.7%Fiscal year ending 12/2023
TN AVG 54.1%
Rank #166 / 174
445342
Island Home Park Health and Rehab
NH
HOS
RC
SNF
Knoxville (South Knoxville)
95
Facility 95
TN AVG 88
Rank #172 / 425
85.6%
Facility 85.6%
TN AVG 71.5
Rank #71 / 272
+20%
3.24
Facility 3.24
TN AVG 3.63
Rank #124 / 176
 -2%-11%
$0
Facility $0
TN AVG $90.9k
Rank #1 / 181
5
Facility 5
TN AVG 15.4
Rank #17 / 180
2.5
Facility 2.5
TN AVG 4.4
Rank #29 / 180
-81-
18
Facility 18
TN AVG 36
Rank #394 / 520
Trudy Durham
$9.4MFiscal year ending 06/2024
Facility $9.4MFiscal year ending 06/2024
TN AVG $11.1M
Rank #95 / 174
$3.6MFiscal year ending 06/2024
Facility $3.6MFiscal year ending 06/2024
TN AVG $5.9M
Rank #133 / 174
38.8%Fiscal year ending 06/2024
Facility 38.8%Fiscal year ending 06/2024
TN AVG 54.1%
Rank #165 / 174
445476
Nursing Home Explorer

Financial Assistance for
Nursing Home in Tennessee

Ben Atchley Tennessee State Veterans‘ Home is located in Knoxville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Frequently Asked Questions about Ben Atchley Tennessee State Veterans‘ Home

Who is the owner of Ben Atchley Tennessee State Veterans‘ Home?

Ben Atchley Tennessee State Veterans‘ Home is legally operated by State of Tennessee, and administered by Doug Ottinger.

Is Ben Atchley Tennessee State Veterans‘ Home in a walkable area?

Ben Atchley Tennessee State Veterans‘ Home has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Ben Atchley Tennessee State Veterans‘ Home?

According to TN state health department records, Ben Atchley Tennessee State Veterans‘ Home's license number is 00000385.

When does Ben Atchley Tennessee State Veterans‘ Home's license expire?

According to TN state health department records, Ben Atchley Tennessee State Veterans‘ Home's license expires on March 5, 2027.

What is the occupancy rate at Ben Atchley Tennessee State Veterans‘ Home?

Ben Atchley Tennessee State Veterans‘ Home's occupancy is 94%.

Are pets allowed at Ben Atchley Tennessee State Veterans‘ Home?

No, Ben Atchley Tennessee State Veterans‘ Home has a no-pet policy.

Is Ben Atchley Tennessee State Veterans‘ Home a government-operated facility?

Ben Atchley Tennessee State Veterans‘ Home is a government-operated nursing facility in TN.

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