Hillcrest Care Center, Inc

Hillcrest Care Center, Inc is a Nursing Home in Missouri

Hillcrest Care Center, Inc is a Nursing Home in Missouri

Hillcrest Care Center, Inc

DE SOTO, MO 63020-2706 View Map

Hillcrest Care Center, Inc is a Nursing Home in Missouri

Hillcrest Care Center, Inc is a Nursing Home in Missouri

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Hillcrest Care Center, Inc
Hillcrest Care Center is located in DeSoto, MO, and provides comprehensive long-term care services under physician supervision. The facility offers a wide range of services including skilled nursing care, rehabilitation services, and complete dining services. Residents can also benefit from transportation services to medical appointments.
(636) 586-3022

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.71/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 64.2%
Residents per day (avg) 88
Occupancy rate
64.2%
Residents per day (avg)
88

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

12% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

54% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

34% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Finances and operations

Proprietary home
Corporation
Home revenue
$5.7M
Operating loss
-$157.9K
Proprietary home Corporation
Home revenue
$5,730,717.00
Operating loss
$-157,892.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.7M
46.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.2M
Total costs $5.9M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
SNF

Additional licensing details

CMS Certification Number: 265620
Certification type: Medicare/Medicaid
County: JEFFERSON

Ownership & operating entity

Hillcrest Care Center, Inc is administrated by CYNTHIA TINDALL.

Owner name: HILLCREST CARE CENTER, INC

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

All Levels of Care

Skilled Nursing Care
Physical and Occupational Therapies
Dietitians
Behavioral and Alzheimer’s Care
Activities
Hospice

Amenities & Lifestyle

Diagnostic Services including Lab and X-Ray Services
Professional Medical Care
Rehab Services
Resident Trust Fund
Barber and Beauty Shop
Laundry Services
Restorative Nursing Program
Complete Dining Services
Assistance with Daily Living

Programs & Activities

Specific Programs
About Us, Services, Calendar, Virtual Tour, Resident Transportation, Careers, Contact Us, Pay My Bill

Dining & Nutrition

Food Description
The facility offers complete dining services with a variety of nutritious meals and snacks that residents can choose from based on their individual preferences.

Compare Nursing Homes around Missouri

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Bertrand Nursing And Rehab Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Bertrand
60
No
5
CHANCE, DON
78.8%
$5,145,452.00
$2,268,233.00
44.1%
53.70
5/5
3.6515
5/5
3/5
2/5
-
Hillcrest Care Center, Inc
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MO 63020-2706
120
No
-
TINDALL, CINDY
64.2%
$5,546,854.00
$2,650,559.00
47.8%
87.60
4/5
3.7125
4/5
3/5
4/5
1
Advanced Care of St Joseph
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MO 64505-1872
180
No
-
NORTH 18TH STREET CONSULTING LLC
57.2%
$5,504,210.00
$2,303,058.00
41.8%
141.10
1/5
2.1152
2/5
1/5
4/5
1
Amberwood Estates Nursing and Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MO 63121-1407
115
No
-
BERMUDA DRIVE CONSULTING LLC
81.7%
$5,482,532.00
$3,052,207.00
55.7%
79.70
1/5
1.7169
2/5
1/5
2/5
4
Good Shepherd Care Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Concordia
-
No
38
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Hillcrest Care Center, Inc

Address 0.0 miles from city center

Address DE SOTO, MO 63020-2706

Calculate Travel Distance to Hillcrest Care Center, Inc

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

88
Total Staff
79
Employees
9
Contractors
26,956
Total Hours (Quarter)
35
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse710.9 No
Licensed Practical Nurse69.7 No
Certified Nursing Assistant358.4 No
Staff by Category
Administration
1 staff
7.8hs shift avg
Nursing Staff
73 staff
8.7hs shift avg
Physicians & Practitioners
1 staff
7.9hs shift avg
Therapy Services
8 staff
5.8hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
1.7hs shift avg
Dietary Services
1 staff
7.2hs shift avg
Other Services
3 staff
7.5hs shift avg
Contractor Analysis
3.2%
of total hours from contractors
861 contractor hours this quarter
Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Qualified Social Worker: 1 Physical Therapy Assistant: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Speech Language Pathologist: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3503512,64091100%8.4
Medication Aide/Technician140144,49091100%8.7
Nurse Aide in Training9092,2518897%8.9
Registered Nurse7071,87991100%10.9
Licensed Practical Nurse6061,6858897%9.7
RN Director of Nursing2029776369%8.5
Dental Services Staff3038976369%7.5
Administrator1014786167%7.8
Nurse Practitioner1014665965%7.9
Respiratory Therapy Technician0224106167%6.7
Dietitian1013324651%7.2
Physical Therapy Assistant0112583640%7.2
Physical Therapy Aide022602730%2.2
Occupational Therapy Aide0114667%7.7
Qualified Social Worker011462730%1.7
Occupational Therapy Assistant0112633%8.8
Speech Language Pathologist0111478%2

Health Inspection History

Total Health inspections 6
9% below Missouri average
Missouri average: 6.6

Last Health inspection on Mar 2025

Total Health citations 24
34% below Missouri average
Missouri average: 36.5

4 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 21 citations
Complaint investigations 3 citations
Breakdown of citations
Critical Health citations 1
43% above Missouri average
Missouri average: 0.7
Serious Health citations 0
100% below Missouri average
Missouri average: 1.0
Moderate Health citations 22

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Mar 28, 2025
Corrected

Nursing Services moderate citation Oct 24, 2024
Corrected

Quality of Care moderate citation Oct 24, 2024
Corrected

Quality of Care moderate citation Oct 24, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: HEALTH SYSTEMS
Resident Census by Payment Source
80 Total Residents
Medicare 2 (2.5%)
Medicaid 60 (75%)
Private Pay/Other 18 (22.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 9.3
15% better than Missouri average
Missouri average: 10.9
Functional decline score 13.3
32% better than Missouri average
Missouri average: 19.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 16.3%
17% below Missouri average.

Walking Ability Worsened 15.0%
27% below Missouri average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 8.6%
52% below Missouri average.
Safety & clinical stability

Falls with Major Injury 6.0%
49% above Missouri average.

High Risk Residents with Pressure Ulcers 3.8%
24% below Missouri average.

Urinary Tract Infection 0.3%
88% below Missouri average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Missouri average.

Antipsychotic Use 23.0%
5% above Missouri average.
Preventive care

Pneumococcal Vaccine 74.7%
12% below Missouri average.

Influenza Vaccine 90.8%
0% below Missouri average.
Nutrition & physical health

Lost Too Much Weight 5.5%
1% below Missouri average.
Short-stay resident measures
Pneumococcal Vaccine 61.7%

7% worse than Missouri average
Antipsychotic medication increase 6.6%

197% worse than Missouri average
Influenza Vaccine 72.3%

14% better than Missouri average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $11K
This home paid 85% less in fines than the state average.
Missouri average: $73K
Number of Fines 1
This home received 59% fewer fines than the state average.
Missouri average: 2.4
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Missouri average: 0.7
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Aug 8, 2024
$11K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Missouri Seniors

Get financial aid guidance

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident