Mountain View Center
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Rutland, VT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Mountain View Center

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Rutland, VT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Mountain View Center accepts Medicaid, Medicare, and private pay.

Overview of Mountain View Center

Mountain View Center of the Genesis Healthcare Community is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. Mountain View Center cultivates the holistic needs of its residents in a home-like setting.

The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 8.8% Above VT avg. ▲ 8.8% Above VT avg.VT average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 6.5% Above VT avg. ▲ 6.5% Above VT avg.VT average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
At VT avg. At VT avg.VT average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 34.7% Above VT avg. ▲ 34.7% Above VT avg.VT average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Vermont averages

Rank #8 / 11Nurse hours — State benchmarkedThis home is ranked 8th out of 11 homes we track in Vermont for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Vermont average, with a ranking across 11 Vermont facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 8th out of 11 homes we track in Vermont for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 36m

16% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
36m
−26% State avg: 49m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 1m
+15% State avg: 53m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 59m
−23% State avg: 2h 35m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 15m
−12% State avg: 3h 41m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
8m
+25% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
27m
−15% State avg: 32m per day · National avg: 29m per day

4 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 158 Rank #2 / 12Bed count — State benchmarkedThis home is ranked 2nd out of 12 homes we track in Vermont for bed count. Shows this facility's certified or reported bed count compared to other Vermont facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #9 / 16Walk Score — State benchmarkedThis home is ranked 9th out of 16 homes we track in Vermont for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Vermont facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
24 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #11 / 11Occupancy rate — State benchmarkedThis home is ranked 11th out of 11 homes we track in Vermont for occupancy. Shows this facility's occupancy rate versus the Vermont average, with its Statewide rank out of 11. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
22.8% This home usually has availability
Lower than the Vermont average: 77.2%
Residents per day Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
36
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
155 days

About this community

Awards

2020 AHCA Bronze Award Winner
Quality Initiative Recognition Program Achiever
Genesis Center of Excellence

License Details

Facility TypeNursing Home
CountyRutland
AccreditationsAmerican Health Care Association (AHCA) Silver Quality Award winner, Patriot's Award Winner, Gold Star Employer

Safety & Compliance

Emergency Systems24-hour emergency alert and response system
Safety FeaturesSecure Care System for patients with cognitive deficits

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

State Programs & Certifications (VT)

ACCS Program Assistive Community Care Services (ACCS) is a Medicaid-funded program providing personal care and homemaker services to eligible seniors and adults with disabilities.
ERC Program Enhanced Residential Care (ERC) is a Medicaid-funded program providing nursing-level care in licensed residential care homes as an alternative to nursing home placement.
Dementia/Memory Care Services

Contact Information

Fax802-775-3241

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Activities
Wellness Center
Courtyard
Garden
Salon
Cable Tv
Café
Lounge
Community Kitchen
Dining
Laundry
Internet Access
Housekeeping
Wi-Fi
ActivitiesRecreation activities available
Specific ProgramsShortStay care, LongTerm care, Rehabilitation therapy, Podiatry care, Wound care, Pain management, Dietary and nutrition needs management, Discharge planning, Individual treatment plans, Heparin therapy, Recreation activities
Touring HoursRehabilitation Services 7 days per week, 7AM-7PM

Contact Mountain View Center

CMS Health Inspection History

ALM Inspection Grade Unavailable

Not published

We don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.

ALM Inspection Grade unavailable: limited inspection data.
Inspections Since 2023 · 3 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 8

Vermont average 6.4


Last Health inspection on Jun 2026

Total health citations
31 Rank #6 / 12Health citations — State benchmarkedThis home is ranked 6th out of 12 homes we track in Vermont for health citations. Shows this facility's total health deficiency citations benchmarked to the Vermont State average, with a ranking across all 12 VT facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Vermont average 28

Citations per inspection
3.88 Rank #6 / 12Citations per inspection — State benchmarkedThis home is ranked 6th out of 12 homes we track in Vermont for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Vermont mean across 12 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Vermont average 4.29


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 31 citations resulted from standard inspections; 6 of 31 resulted from complaint investigations; and 2 of 31 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Vermont average

Vermont average: 0.8


Serious health citations
4
122% worse than Vermont average

Vermont average: 1.8

0 critical citations Vermont average: 0.8

4 serious citations Vermont average: 1.8

26 moderate citations Vermont average: 24.2

1 minor citation Vermont average: 1.1
Citations history (last 3 years)
Pharmacy moderate citation Jun 03, 2026
Corrected

Care Planning moderate citation Jun 03, 2026
Corrected

Care Planning moderate citation Jun 03, 2026
Corrected

Resident Rights moderate citation Jun 03, 2026
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 228
Employees 158
Contractors 70
Staff to resident ratio 1.68 : 1
0% compared with Vermont average
Vermont average ratio: 1.68 : 1 Vermont average ratio: 1.68 : 1See full Vermont ranking
Avg staff/day 68
Average shift 8.3 hours
0% compared with Vermont average
Vermont average: 8.2 hours Vermont average shift: 8.2 hoursSee full Vermont ranking
Total staff hours (quarter) 51,675

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 23 RN Staff are full-time employees. No contractors work on this role. 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 46 total: 22 full-time employees and 24 contractors. 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 97 total: 56 full-time employees and 41 contractors. 97
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

18.4%

9,495 contractor hours this quarter

Certified Nursing Assistant: 41 Licensed Practical Nurse: 24 Occupational Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant56419722,25792100%8.4
Licensed Practical Nurse22244611,39692100%8.9
Registered Nurse230236,62492100%8.6
Clinical Nurse Specialist9092,1156470%7.9
Other Dietary Services Staff120121,8549199%6.8
Respiratory Therapy Technician5161,0537278%7.6
Physical Therapy Assistant5059627076%7.4
Mental Health Service Worker2028886470%8
RN Director of Nursing2025996166%7.7
Speech Language Pathologist2025447076%7.7
Medication Aide/Technician3035365358%7.9
Qualified Social Worker2024916571%7.4
Administrator1014806065%8
Other Social Services Staff1014676166%7.7
Nurse Practitioner4044525560%8.1
Physical Therapy Aide2024215459%7.8
Occupational Therapy Aide0222743639%6.4
Nurse Aide in Training7071281314%5.8
Occupational Therapy Assistant011966166%1.6
Medical Director011401516%2.7
97 Certified Nursing Assistant
% of Days 100%
46 Licensed Practical Nurse
% of Days 100%
23 Registered Nurse
% of Days 100%
9 Clinical Nurse Specialist
% of Days 70%

Penalties and fines

Includes penalties issued in 2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $25K Rank #3 / 12Federal fines — State benchmarkedThis home is ranked 3rd out of 12 homes we track in Vermont for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Vermont average among facilities with fines, and where it ranks among 12 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
81% lower than Vermont average

Vermont average: $128K

Number of fines 2
13% more fines than Vermont average

Vermont average: 1.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Vermont average

Vermont average: 0.5

Fines amount comparison
Fines amount comparison
This facility $25K
Vermont average $128K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Sep 9, 2025 · $15K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Sep 9, 2025
$15K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.0
48% better than Vermont average

Vermont average: 11.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.5
49% better than Vermont average

Vermont average: 22.7

Long-stay resident measures
Significantly above average Vermont avg: 2.5 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 9.1%
55% better than Vermont average

Vermont average: 20.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.4%
28% better than Vermont average

Vermont average: 20.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 10.9%
60% better than Vermont average

Vermont average: 27.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.6%
56% better than Vermont average

Vermont average: 5.8%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.5%
76% better than Vermont average

Vermont average: 6.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
82% better than Vermont average

Vermont average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
53% better than Vermont average

Vermont average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 23.5%
133% worse than Vermont average

Vermont average: 10.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.1%
7% better than Vermont average

Vermont average: 19.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
5% better than Vermont average

Vermont average: 95.6%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
In line with Vermont average

Vermont average: 97.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.41
In line with Vermont average

Vermont average: 1.44

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.91
23% better than Vermont average

Vermont average: 2.48

Short-stay resident measures
Above average Vermont avg: 3.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.3%
15% better than Vermont average

Vermont average: 86.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.2%
86% better than Vermont average

Vermont average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.9%
11% better than Vermont average

Vermont average: 78.9%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.4%
18% worse than Vermont average

Vermont average: 21.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.6%
11% better than Vermont average

Vermont average: 17.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
In line with Vermont average

Vermont average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 72.2%
34% better than Vermont average

Vermont average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 62.3%
23% better than Vermont average

Vermont average: 50.6%

Breakdown by payment type

Medicare

68% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

26% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 6 - 7 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 136
Medicare
18
13.2% of residents
Medicaid
104
76.5% of residents
Private pay or other
14
10.3% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.6M
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.0M Rank #6 / 11Net patient revenue — State benchmarkedThis home is ranked 6th out of 11 homes we track in Vermont. Shows this facility's net patient revenue compared to the Vermont average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.6M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$10.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #2 / 11Payroll costs — State benchmarkedThis home is ranked 2nd out of 11 homes we track in Vermont. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Vermont average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$9.0M 53.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #1 / 11Payroll % of net patient revenue — State benchmarkedThis home is ranked 1st out of 11 homes we track in Vermont. Shows payroll as a percentage of net patient revenue versus the Vermont average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Vermont that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$10.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.6M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (68% of admissions), and a typical Medicare stay runs around 30 days.

Admissions
315 total

Coverage residents most often arrive under.

Medicare 68%
Private pay 26%
Medicaid 5%
Discharges
314 total

Coverage residents most often leave under.

Medicare 52%
Private pay 23%
Medicaid 25%

Managed by Teresa Isabelle

Administrator

3 years of experience

Teresa Isabelle is the Administrator of Mountain View Center. She completed three years as an Administrator in Training before assuming her current role. Teresa holds a Bachelor of Science in Business Administration from Castleton University and a Master’s in Healthcare Administration from Champlain College. Licensed as a Nursing Home Administrator, she is dedicated to providing compassionate care and fostering a family atmosphere among residents and staff.

Places of interest near Mountain View Center

Address 1.8 miles from city center Info Estimated distance in miles from Rutland's city center to Mountain View Center's address, calculated via Google Maps. — 0.14 miles to nearest hospital (Rutland hospital)

Calculate Travel Distance to Mountain View Center

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Compare Nursing Homes around Rutland

Info below is compiled from CMS reports & the VT Dept. of Disabilities, Aging & Independent Living (DAIL), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Vermont average is: 41.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Rutland Center for Living and Rehabilitation
NH
RC
SNF
Rutland (Rutland City)
103
Facility 103
VT AVG 117
Rank #9 / 12
88.6%
Facility 88.6%
VT AVG 77.2%
Rank #4 / 11
+15%
3.83
Facility 3.83
VT AVG 4.27
Rank #5 / 11
-7%-10%
$32.7k
Facility $32.7k
VT AVG $151.3k
Rank #5 / 12
11
Facility 11
VT AVG 28.9
Rank #2 / 12
2.2
Facility 2.2
VT AVG 4.3
Rank #2 / 12
291-
86
Facility 86
VT AVG 32
Rank #1 / 16
David Lamando
$11.9MFiscal year ending 12/2023
Facility $11.9MFiscal year ending 12/2023
VT AVG $16.9M
Rank #9 / 11
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
VT AVG $7.3M
Rank #8 / 11
49.7%Fiscal year ending 12/2023
Facility 49.7%Fiscal year ending 12/2023
VT AVG 41.8%
Rank #3 / 11
475039
The Pines at Rutland Center for Nursing and Rehabilitation
NH
HOS
PC
RC
SNF
Rutland
125
Facility 125
VT AVG 117
Rank #7 / 12
92.2%
Facility 92.2%
VT AVG 77.2%
Rank #3 / 11
+19%
3.40
Facility 3.40
VT AVG 4.27
Rank #11 / 11
+54%-20%
$8.5k
Facility $8.5k
VT AVG $151.3k
Rank #2 / 12
20
Facility 20
VT AVG 28.9
Rank #5 / 12
5.0
Facility 5.0
VT AVG 4.3
Rank #6 / 12
1115-
36
Facility 36
VT AVG 32
Rank #5 / 16
Diane Sullivan
$18.4MFiscal year ending 12/2023
Facility $18.4MFiscal year ending 12/2023
VT AVG $16.9M
Rank #3 / 11
$8.5MFiscal year ending 12/2023
Facility $8.5MFiscal year ending 12/2023
VT AVG $7.3M
Rank #4 / 11
46.2%Fiscal year ending 12/2023
Facility 46.2%Fiscal year ending 12/2023
VT AVG 41.8%
Rank #6 / 11
475018
Menig Nursing Home
NH
SNF
Randolph Center
30
Facility 30
VT AVG 117
Rank #12 / 12
99.7%
Facility 99.7%
VT AVG 77.2%
Rank #1 / 11
+29%
5.20
Facility 5.20
VT AVG 4.27
Rank #1 / 11
+87%+22%
$76.5k
Facility $76.5k
VT AVG $151.3k
Rank #6 / 12
25
Facility 25
VT AVG 28.9
Rank #3 / 12
8.3
Facility 8.3
VT AVG 4.3
Rank #10 / 12
-30-
8
Facility 8
VT AVG 32
Rank #13 / 16
Gifford Health Care Inc---475058
Mountain View Center
NH
HOS
PC
RC
SNF
Rutland
158
Facility 158
VT AVG 117
Rank #2 / 12
22.8%
Facility 22.8%
VT AVG 77.2%
Rank #11 / 11
-70%
3.61
Facility 3.61
VT AVG 4.27
Rank #8 / 11
-14%-16%
$40.4k
Facility $40.4k
VT AVG $151.3k
Rank #3 / 12
31
Facility 31
VT AVG 28.9
Rank #6 / 12
3.9
Facility 3.9
VT AVG 4.3
Rank #6 / 12
436-
24
Facility 24
VT AVG 32
Rank #9 / 16
Genesis Vt Holdings LLC
$17.0MFiscal year ending 12/2023
Facility $17.0MFiscal year ending 12/2023
VT AVG $16.9M
Rank #6 / 11
$9.0MFiscal year ending 12/2023
Facility $9.0MFiscal year ending 12/2023
VT AVG $7.3M
Rank #2 / 11
53.1%Fiscal year ending 12/2023
Facility 53.1%Fiscal year ending 12/2023
VT AVG 41.8%
Rank #1 / 11
475012

Rank badges are statewide: each nursing home is ranked against every VT nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in Vermont

Mountain View Center is located in Rutland, Vermont.
Here are the financial assistance programs available to residents in Vermont.

Get Financial aid guidance

Choices for Care

VT Medicaid CFC

Age 65+ or disabled
General Vermont resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VT

Small state; rural access emphasis.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Assisted living options

Vermont Assistive Community Care Services (ACCS)

VT ACCS

Age 65+
General Vermont resident, in approved residential setting.
Income Limits ~$1,732/month individual, varies
Asset Limits $2,000 individual
VT

Facility-based; limited funding.

Benefits
Personal care (2-4 hours/day in facility) Respite (varies) Basic support services

Older Americans Act (OAA) Services

Vermont OAA Services

Age 60+
General VT resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
VT

5 AAAs (Age Well, CVCOA, NEKCOA, Senior Solutions, SVCOA); rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Vermont Medicare Savings Program

Age 65+ or disabled
General VT resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VT

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Fuel Assistance Program

Vermont Seasonal Fuel Assistance

Age 60+ prioritized
General VT resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VT

Covers oil, gas, wood; emergency aid available.

Benefits
Heating aid ($300-$1,000/season) Crisis aid ($500 max)

Family Caregiver Support Program (FCSP)

Vermont Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; VT resident; 2+ ADLs.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed.
VT

Includes grandparent caregivers; serves ~1,000 annually.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Vermont VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VT resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VT

High rural veteran use; supports care costs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Adjustment Assistance

Vermont Property Tax Credit

Age 65+ (or all ages)
General VT resident, homeowner/renter, income-based.
Income Limits (2025) ~$47,000/year (household); caps credit at ~$128,000.
Asset Limits Not assessed.
VT

Credits up to $8,000; serves ~20,000 households.

Benefits
Tax credit (~$500-$2,500 avg., up to $8,000 max) reduces property tax

Commodity Supplemental Food Program (CSFP)

Vermont CSFP

Age 60+
General VT resident, low-income.
Income Limits (2025) ~$1,632/month 130% FPL
Asset Limits Not assessed.
VT

Serves ~5,000 seniors via 50+ drop sites.

Benefits
Monthly food box (~$50 value) with shelf-stable goods (e.g., cereal, canned goods)

Attendant Services Program (ASP)

Vermont Attendant Services Program

Age 65+ (or disabled 18+)
General VT resident, severe/permanent disability, 2+ ADL needs.
Income Limits (2025) Medicaid-eligible (~$2,829/month) or near-eligible for General Fund.
Asset Limits $2,000 (individual) for Medicaid; varies for General Fund.
VT

Participants hire/manage caregivers; serves ~500 annually.

Benefits
Personal care (4-6 hours/day) Respite (~5 days/year) Limited supplies

Frequently Asked Questions about Mountain View Center

Is Mountain View Center in a walkable area?

Mountain View Center has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Mountain View Center?

Mountain View Center's occupancy is 22.8%.

Are pets allowed at Mountain View Center?

No, Mountain View Center has a no-pet policy.

Does Mountain View Center operate as a for-profit or non-profit?

Mountain View Center is registered as a for-profit in VT.

What is the overall rating for Mountain View Center?

Mountain View Center received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Mountain View Center have?

Mountain View Center has 158 beds.

Has Mountain View Center had any deficiencies?

Mountain View Center has had 35 reported deficiencies according to records from Vermont Dept. of Disabilities, Aging and Independent Living (DAIL).

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