Charlestown Place at New Albany

Nursing Home, Assisted Living, Memory Care & Respite Care · New Albany, IN

CMS overall rating

4915 Charlestown Rd, New Albany, IN 47150 View map

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Charlestown Place at New Albany accepts Medicaid, Medicare, and private pay.

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Charlestown Place at New Albany accepts Medicaid, Medicare, and private pay.

Overview of Charlestown Place at New Albany

Under Jesse Ray’s administration, Charlestown Place at New Albany is a nursing home operated by Daviess County Hospital on Charlestown Road in New Albany, Indiana. Owned by Chad Mccurdy, it welcomes Medicaid, Medicare, and private pay, giving families several ways to finance short-term rehabilitation and longer-term nursing care.

The 172-bed community opened recently, with occupancy currently at 77 percent. It’s well-positioned in a highly walkable neighborhood, with a Walk Score of 81, so visitors and residents will find most errands and essentials walkable. The average stay length is around 140 days, reflecting a blend of post-acute rehabilitation stays and ongoing nursing care residents. Clinically, the facility spotlights rehabilitation, offering specialized rehabilitation services and respite care alongside its 24-hour nursing staffing. Total nursing care averages 3 hours 56 minutes per resident day, anchored by registered nurses providing 38 minutes of direct care daily, nurse aides supplying 2 hours 19 minutes, and LPNs or LVNs contributing 38 minutes per day. This staffing structure creates a framework for consistent, diligent support and attention all day.

State inspections have surfaced themes around documentation practices and care coordination. Showing responsiveness to identified areas, Charlestown Place at New Albany has worked through compliance investigations and revisit requirements.

When touring, families can ask how the facility manages documentation processes and ensures timely communication with residents’ physicians surrounding condition changes.

Facility Direct Line (812) 945-5221 departments@charlestownrehab.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 56m per day

vs avg

3 of 6 metrics below state avg

Standout metric LPN / LVN is +37% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	38m per day	▼ 4% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 3m per day	▲ 37% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 19m per day	■ Avg State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 38m per day	▲ 12% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 33% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	20m per day	▼ 27% State avg: 27m per day · National avg: 28m per day

Capacity and availability

140 days

172-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 81 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A- (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

77%

Higher than the Indiana average: 68.1%

Occupied beds

132 / 172

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified

StatusActive

IssuanceAugust 1, 2024

ExpirationJuly 31, 2026

License Number24-001144-1

CMS Certification Number155668

Charlestown Place at New Albany is legally operated by Daviess County Hospital, and administered by Jesse Ray.

Profit StatusGovernment

SNF/NF (Combined)

158 units

Residential

14 units

Total beds

172 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorWaqar Saleem

Director of NursingAnna Marie Vogt

Accept Medicaid

Rehabilitation Services

Respite Care

24-Hour Staffing

Outpatient Therapy

Fax(812) 945-2614

Since 2022 · 4 years of data 125 deficiencies 15 complaints 37 inspections

Inspection Score

15 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection December 11, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	125	36	This facility has 247% more total deficiencies than a typical Indiana assisted living residence (125 vs. IN avg 36).↑ 247% worse Rank #369 / 386 Total deficiencies — State benchmarked This home is ranked 369th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	31.3	9	This facility has 248% more deficiencies per year than a typical Indiana assisted living residence (31.3 vs. IN avg 9).↑ 248% worse
Deficiencies per inspection Average deficiencies per inspection.	3.4	1.9	This facility has 79% more deficiencies per inspection than a typical Indiana assisted living residence (3.4 vs. IN avg 1.9).↑ 79% worse Rank #289 / 386 Deficiencies per inspection — State benchmarked This home is ranked 289th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	37	19	This facility has 95% more total visits than a typical Indiana assisted living residence (37 vs. IN avg 19).↑ 95% worse
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	19	7	This facility has 171% more inspections with deficiencies than a typical Indiana assisted living residence (19 vs. IN avg 7).↑ 171% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	51%	37%	This facility has 14 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (51% vs. IN avg 37%).↑ 14% worse
Inspections Routine, scheduled inspections conducted by state regulators.	28	13	This facility has 115% more inspections than a typical Indiana assisted living residence (28 vs. IN avg 13).↑ 115% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	15	5	This facility has 200% more total complaints than a typical Indiana assisted living residence (15 vs. IN avg 5).↑ 200% worse Rank #348 / 352 Total complaints — State benchmarked This home is ranked 348th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	3.8	1.3	This facility has 192% more complaints per year than a typical Indiana assisted living residence (3.8 vs. IN avg 1.3).↑ 192% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on May 13, 2025 found no deficiencies related to three complaint investigations, confirming compliance with federal and state regulations.
The April 2025 revisit cited a deficiency for failing to complete a resident's admission paperwork timely, indicating ongoing issues with admissions policy compliance.
Multiple complaints from late 2024 through early 2025 showed deficiencies in medication management, care plan updates, and failure to notify physicians of condition changes.

Show Inspection Reports

Inspections since 2022

Total health inspections 17

State average N/A

Last Health inspection on Aug 2025

Total health citations

State average N/A

Citations per inspection

2.82

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 48 citations resulted from standard inspections; and 29 of 48 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

3 serious citations State average: N/A

45 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Quality of Care moderate citation Aug 12, 2025

Corrected

Resident Rights moderate citation Aug 12, 2025

Corrected

Quality of Care moderate citation Jul 18, 2025

Corrected

Resident Rights moderate citation Apr 11, 2025

Corrected

Total staff 286

Employees 149

Contractors 137

Staff to resident ratio 2.42 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 76

Average shift 8.6 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 60,332

Nursing staff breakdown

10.3 hours

8.5 hours

122

9.1 hours

Contractor staffing

13,104 contractor hours this quarter

Licensed Practical Nurse: 60 Certified Nursing Assistant: 47 Physical Therapy Assistant: 8 Physical Therapy Aide: 8 Qualified Social Worker: 4 Respiratory Therapy Technician: 4 Speech Language Pathologist: 2 Clinical Nurse Specialist: 1 Administrator: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	75	47	122	27,199	92	100%	9.1
Licensed Practical Nurse	27	60	87	11,401	92	100%	8.5
Registered Nurse	19	0	19	6,132	92	100%	10.3
RN Director of Nursing	5	0	5	1,844	71	77%	8
Physical Therapy Assistant	0	8	8	1,743	78	85%	7.2
Other Dietary Services Staff	5	0	5	1,740	92	100%	7.7
Medication Aide/Technician	6	0	6	1,668	87	95%	9.6
Physical Therapy Aide	0	8	8	1,512	81	88%	6.5
Clinical Nurse Specialist	3	1	4	1,480	66	72%	8
Qualified Social Worker	0	4	4	1,277	67	73%	7.3
Speech Language Pathologist	0	2	2	828	69	75%	7.8
Administrator	2	1	3	608	65	71%	8
Respiratory Therapy Technician	0	4	4	561	74	80%	6.1
Mental Health Service Worker	2	0	2	504	62	67%	8
Nurse Practitioner	1	0	1	480	60	65%	8
Dietitian	1	0	1	477	64	70%	7.5
Occupational Therapy Aide	1	0	1	413	55	60%	7.5
Nurse Aide in Training	2	0	2	368	32	35%	11.5
Occupational Therapy Assistant	0	1	1	66	25	27%	2.6
Medical Director	0	1	1	30	15	16%	2

122 Certified Nursing Assistant

% of Days 100%

87 Licensed Practical Nurse

% of Days 100%

19 Registered Nurse

% of Days 100%

5 RN Director of Nursing

% of Days 77%

8 Physical Therapy Assistant

% of Days 85%

5 Other Dietary Services Staff

% of Days 100%

6 Medication Aide/Technician

% of Days 95%

8 Physical Therapy Aide

% of Days 88%

4 Clinical Nurse Specialist

% of Days 72%

4 Qualified Social Worker

% of Days 73%

2 Speech Language Pathologist

% of Days 75%

3 Administrator

% of Days 71%

4 Respiratory Therapy Technician

% of Days 80%

2 Mental Health Service Worker

% of Days 67%

1 Nurse Practitioner

% of Days 65%

1 Dietitian

% of Days 70%

1 Occupational Therapy Aide

% of Days 60%

2 Nurse Aide in Training

% of Days 35%

1 Occupational Therapy Assistant

% of Days 27%

1 Medical Director

% of Days 16%

View All Staffing Data

Total fines amount $32K

16% higher than State average

State average: $27K

Number of fines 2

44% more fines than State average

State average: 1.4

Payment Denials 0

100% fewer payment denials than State average

State average: 0.4

Fines amount comparison

This facility $32K

State average $27K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Jul 31, 2023

$16K

Civil Money Penalty Jul 31, 2023

$16K

Last updated: Jan 2026

High-risk clinical events score 6.8

15% better than State average

State average: 8.0

Functional decline score 16.8

In line with State average

State average: 17.1

Long-stay resident measures

Significantly above average State avg: 4.1

Need for Help with Daily Activities Increased 8.3%

31% better than State average

State average: 12.0%

Walking Ability Worsened 12.8%

11% better than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 29.1%

18% worse than State average

State average: 24.6%

Falls with Major Injury 2.4%

37% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 4.0%

8% better than State average

State average: 4.4%

Urinary Tract Infection 2.0%

60% worse than State average

State average: 1.2%

Lost Too Much Weight 6.4%

12% worse than State average

State average: 5.7%

Depressive Symptoms 0.3%

99% better than State average

State average: 24.1%

Antipsychotic Use 8.8%

30% better than State average

State average: 12.4%

Pneumococcal Vaccine 91.8%

In line with State average

State average: 93.7%

Influenza Vaccine 96.6%

In line with State average

State average: 95.4%

Hospitalizations per 1,000 days 2.01

26% worse than State average

State average: 1.60

ED visits per 1,000 days 1.14

23% better than State average

State average: 1.48

Short-stay resident measures

Average State avg: 2.9

Pneumococcal Vaccine 70.4%

14% worse than State average

State average: 81.7%

Antipsychotic medication increase 2.5%

82% worse than State average

State average: 1.4%

Influenza Vaccine 76.6%

In line with State average

State average: 79.0%

Re-hospitalized after SNF stay 25.4%

13% worse than State average

State average: 22.4%

Emergency department visits 7.6%

28% better than State average

State average: 10.5%

Falls with major injury 0.7%

12% better than State average

State average: 0.8%

Ability to care for self at discharge 66.3%

23% better than State average

State average: 53.7%

Successful return to home or community 44.3%

12% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

47% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 118

Medicare

9.3% of residents

Medicaid

55.1% of residents

Private pay or other

35.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Charlestown Place at New Albany from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 73.0% ↓ 3.8pp vs 2022

Net Patient Income -$104.2K ↑ ~$4.4M vs 2022

Payroll Costs $5.9M ↑ ~$559.2K vs 2022

Operating Margin -0.7% ↑ 33.3pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	71.3%	69.8%	66.8%	73.3%	81.3%	79.7%	74.3%	73.1%	79.7%	61.8%	67.4%	76.8%	73.0%
Beds	172	172	172	172	172	172	172	172	172	172	172	172	172
Net Income	$181,523	$146,908	$5,197,736	$381,194	$449,469	$158,335	$358,281	$495,327	$390,903	$561,185	-$1,821,792	-$2,920,310	-$97,492
Gross Revenue	$11,727,290	$11,680,130	$8,906,073	$15,954,197	$16,761,784	$7,562,645	$18,252,151	$17,729,776	$18,420,662	$16,656,106	$14,809,284	$15,033,419	$16,236,612
Operating Expenses	$10,302,603	$9,868,314	$7,267,773	$11,835,067	$13,293,550	$6,225,298	$14,803,466	$15,227,157	$16,083,248	$14,805,578	$16,156,892	$17,639,547	$15,460,551
Net Patient Income	$65,678	$67,420	$78,468	$323,208	-$610,060	-$544,691	-$1,599,544	-$1,981,810	-$1,814,381	-$2,962,565	-$4,742,182	-$4,472,211	-$104,246
Net Patient Revenue	$10,368,281	$9,935,734	$7,346,241	$12,158,275	$12,683,490	$5,680,607	$13,203,922	$13,245,347	$14,268,867	$11,843,013	$11,414,710	$13,167,336	$15,356,305
Payroll Costs	$6,740,195	$6,183,369	$4,621,224	$5,164,129	$5,318,369	$2,515,287	$5,664,920	$6,161,546	$6,607,396	$5,434,691	$4,897,954	$5,350,417	$5,909,662
Operating Margin %	0.6%	0.7%	1.1%	2.7%	-4.8%	-9.6%	-12.1%	-15.0%	-12.7%	-25.0%	-41.5%	-34.0%	-0.7%
Medicare %	20.7%	17.1%	16.2%	22.2%	18.7%	17.8%	19.9%	17.5%	16.6%	17.0%	15.8%	9.7%	9.5%
Medicaid %	32.8%	32.0%	32.6%	38.1%	41.0%	43.7%	41.1%	41.7%	41.8%	37.7%	42.1%	45.6%	58.6%
Private %	46.6%	50.9%	51.1%	39.7%	40.4%	38.5%	39.0%	40.7%	41.6%	45.3%	42.1%	44.7%	31.9%
Net Patient Revenue/Day	$232	$226	$234	$264	$272	$271	$283	$289	$285	$304	$270	$273	$335
Cost/Day	$230	$225	$232	$257	$285	$297	$317	$332	$321	$381	$382	$366	$338
Avg Length of Stay	148.7 days	173.9 days	167.6 days	134.9 days	122.5 days	91.0 days	72.8 days	79.8 days	90.4 days	78.3 days	71.0 days	83.6 days	139.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$15.4M

Net patient income

-$104.2K

Government Operated by county authorities.

Net patient revenue

$15.4M

Net patient income

-$104.2K

Other income

$6.8K

Payroll costs

$5.9M 38.5% of net patient revenue

Other operating costs

$9.6M

Total costs

$15.5M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (47% of admissions), and a typical private pay stay runs around 3 - 4 months.

Coverage residents most often arrive under.

Medicare 38%

Private pay 47%

Medicaid 15%

Coverage residents most often leave under.

Medicare 43%

Private pay 38%

Medicaid 19%

0.0 miles from city center Estimated distance in miles from New Albany's city center to Charlestown Place at New Albany's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


Charlestown Place at New Albany	NH AL MC RC	New Albany (New Albany Downtown Historic District)	-	172	A-	81	-
Westminster Village Terre Haute	NH AL IL RC	Terre Haute	-	133	A+	21	1 Bed / 2 Bed
Copper Trace Family-first Senior Living	NH AL MC	Westfield	-	223	-	4	1 Bed / 2 Bed
Christian Care Retirement Community	NH AL IL MC	Bluffton (Toll Gate Heights)	-	145	-	4	1 Bed / 2 Bed / 3 Bed
Majestic Care of Carmel Assisted Living	NH AL IL	Carmel	-	299	A+	60	Studio / 1 Bed / 2 Bed

Nursing Home Explorer

What neighborhood is Charlestown Place at New Albany in?

Charlestown Place at New Albany is in the New Albany Downtown Historic District neighborhood of NEW ALBANY.

Who is the Director of Nursing at Charlestown Place at New Albany?

Anna Marie Vogt is the Director of Nursing at Charlestown Place at New Albany.

Who is the owner of Charlestown Place at New Albany?

Charlestown Place at New Albany is legally operated by Daviess County Hospital, and administered by Jesse Ray.

Is Charlestown Place at New Albany in a walkable area?

Charlestown Place at New Albany has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Charlestown Place at New Albany?

According to IN state health department records, Charlestown Place at New Albany's license number is 24-001144-1.

When does Charlestown Place at New Albany's license expire?

According to IN state health department records, Charlestown Place at New Albany's license expires on July 31, 2026.

What is the occupancy rate at Charlestown Place at New Albany?

Charlestown Place at New Albany's occupancy is 77%.

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Charlestown Place at New Albany

Overview of Charlestown Place at New Albany

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Contact Information

Contact Charlestown Place at New Albany

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

122 Certified Nursing Assistant

87 Licensed Practical Nurse

19 Registered Nurse

5 RN Director of Nursing

8 Physical Therapy Assistant

5 Other Dietary Services Staff

6 Medication Aide/Technician

8 Physical Therapy Aide

4 Clinical Nurse Specialist

4 Qualified Social Worker

2 Speech Language Pathologist

3 Administrator

4 Respiratory Therapy Technician

2 Mental Health Service Worker

1 Nurse Practitioner

1 Dietitian

1 Occupational Therapy Aide

2 Nurse Aide in Training

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges