Show Inspection Reports
Total health inspections
17
Indiana average 6
Last Health inspection on Aug 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Charlestown Place at New Albany
Nursing Home
Charlestown Place at New Albany
Nursing Home
Charlestown Place at New Albany is a Medicare- and Medicaid-certified senior healthcare and living facility in New Albany, Indiana, where exceptional care and everyday comfort come together. The community offers a full range of senior care services under one roof, including skilled nursing, short-term rehabilitation, outpatient therapy, long-term care, memory care, respite care, and assisted living. The facility is committed to delivering care that is both clinically excellent and deeply compassionate.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
172
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
73%
Residents per day (avg)
130
Occupancy rate
73%
Residents per day (avg)
130
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
38% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
47% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$16.2M
Operating loss
-$97.5K
Proprietary home
Corporation
Home revenue
$16,243,366.00
Operating loss
$-97,492.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.3M
172-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy Rate
77%
Occupied Beds
132 of 172
Percentage of available beds currently in use by residents.
License Status
ActiveFacility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
August 1, 2024
Additional licensing details
License number:
24-001144-1
CMS Certification Number:
155668
Ownership & operating entity
Charlestown Place at New Albany is administrated by JESSE RAY.
Profit status:
OTHER
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
ANNA MARIE VOGT
Care Services
Accepts Medicaid
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Contact Information
Fax:
(812) 945-2614
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Outpatient Therapy, Long-Term Care, Memory Care, Respite Care, Assisted Living
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
15 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:May 13, 2025
Type:Complaint Investigation
45 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
76 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Compare Nursing Homes around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Adams Woodcrest
-10%
+7%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46733
143
No
-
71.4%
$12,192,260.00
$5,615,054.00
46.1%
108.40
3.6901
-
2
-
-10%+7%+3%
Adams Heritage
+29%
+20%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46773
61
No
-
71.6%
$5,068,983.00
$2,488,962.00
49.1%
39.10
4.1205
-
2
-
+29%+20%+3%
Addison Pointe Health & Rehabilitation Center
-5%
-8%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46304
100
No
DOBBEN, STEVEN
92.5%
$15,225,564.00
$5,306,023.00
34.8%
92.50
3.1554
1
27
1
-5%-8%+33%
Albany Health Care & Rehabilitation Center
+4%
+2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47320
102
No
TROXWELL, MELANIE
75.6%
$12,342,683.00
$4,315,019.00
35%
77.20
3.5110
-
19
1
+4%+2%+9%
Charlestown Place at New Albany
-22%
+15%
+5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47150
172
No
MCCURDY, CHAD
73.0%
$16,236,612.00
$5,043,288.00
31.1%
130.30
3.9362
2
48
3
-22%+15%+5%
Adams Woodcrest
Type of care:
SNF
AL
Community:
IN 46733
Bed Count:
143
Pets Allowed:
No
CCN:
155747
Occupancy:
71.4%
Home Revenue:
$12,192,260.00
Payroll Costs:
$5,615,054.00
Payroll %:
46.1%
Avg Residents/Day:
108.40
Overall Rating:
Adj Nurse Hours:
3.6901
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+3%
+3%
Adams Heritage
Type of care:
SNF
AL
Community:
IN 46773
Bed Count:
61
Pets Allowed:
No
CCN:
155729
Occupancy:
71.6%
Home Revenue:
$5,068,983.00
Payroll Costs:
$2,488,962.00
Payroll %:
49.1%
Avg Residents/Day:
39.10
Overall Rating:
Adj Nurse Hours:
4.1205
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
+29%
+29%
Staffing vs State Avg:
+20%
+20%
Occupancy vs State Avg:
+3%
+3%
Addison Pointe Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46304
Bed Count:
100
Pets Allowed:
No
Operator:
DOBBEN, STEVEN
CCN:
155805
Occupancy:
92.5%
Home Revenue:
$15,225,564.00
Payroll Costs:
$5,306,023.00
Payroll %:
34.8%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
3.1554
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+33%
+33%
Albany Health Care & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 47320
Bed Count:
102
Pets Allowed:
No
Operator:
TROXWELL, MELANIE
CCN:
155432
Occupancy:
75.6%
Home Revenue:
$12,342,683.00
Payroll Costs:
$4,315,019.00
Payroll %:
35%
Avg Residents/Day:
77.20
Overall Rating:
Adj Nurse Hours:
3.5110
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+9%
+9%
Charlestown Place at New Albany
Type of care:
SNF
AL
Community:
IN 47150
Bed Count:
172
Pets Allowed:
No
Operator:
MCCURDY, CHAD
CCN:
155668
Occupancy:
73.0%
Home Revenue:
$16,236,612.00
Payroll Costs:
$5,043,288.00
Payroll %:
31.1%
Avg Residents/Day:
130.30
Overall Rating:
Adj Nurse Hours:
3.9362
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
48
Severe Citations:
3
RN share vs State Avg:
-22%
-22%
Staffing vs State Avg:
+15%
+15%
Occupancy vs State Avg:
+5%
+5%Places of interest near Charlestown Place at New Albany
142.9 miles from city center
NEW ALBANY, IN 47150
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
256
Total Staff
153
Employees
103
Contractors
56,744
Total Hours (Quarter)
72
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 19 | 10.2 | No |
| Licensed Practical Nurse | 108 | 8 | Yes |
| Certified Nursing Assistant | 72 | 9.2 | Yes |
Staff by Category
Administration ⓘ
2 staff
6.8hs shift avg
Nursing Staff ⓘ
215 staff
9hs shift avg
Physicians & Practitioners ⓘ
5 staff
8hs shift avg
Therapy Services ⓘ
19 staff
7.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
5 staff
8.3hs shift avg
Dietary Services ⓘ
9 staff
7.7hs shift avg
Other Services ⓘ
1 staff
7.5hs shift avg
Contractor Analysis
17.7%
of total hours from contractors
10,069 contractor hours this quarter
Licensed Practical Nurse: 75
Certified Nursing Assistant: 2
Medical Director: 1
Physical Therapy Assistant: 5
Qualified Social Worker: 5
Speech Language Pathologist: 2
Occupational Therapy Assistant: 1
Feeding Assistant: 2
Respiratory Therapy Technician: 4
Physical Therapy Aide: 6
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 70 | 2 | 72 | 23,537 | 91 | 100% | 9.2 |
| Licensed Practical Nurse | 33 | 75 | 108 | 11,605 | 91 | 100% | 8 |
| Registered Nurse | 19 | 0 | 19 | 6,292 | 91 | 100% | 10.2 |
| RN Director of Nursing | 4 | 0 | 4 | 1,750 | 74 | 81% | 8.1 |
| Physical Therapy Assistant | 0 | 5 | 5 | 1,710 | 78 | 86% | 7.6 |
| Physical Therapy Aide | 0 | 6 | 6 | 1,373 | 82 | 90% | 6.9 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,332 | 86 | 95% | 7.7 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,312 | 64 | 70% | 8 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,126 | 67 | 74% | 10.4 |
| Qualified Social Worker | 0 | 5 | 5 | 1,024 | 70 | 77% | 8.3 |
| Nurse Aide in Training | 4 | 0 | 4 | 980 | 76 | 84% | 9.4 |
| Feeding Assistant | 0 | 2 | 2 | 856 | 63 | 69% | 8.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 847 | 71 | 78% | 7.5 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 619 | 65 | 71% | 7 |
| Nurse Practitioner | 2 | 0 | 2 | 528 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 65 | 71% | 7.5 |
| Dietitian | 2 | 0 | 2 | 265 | 35 | 38% | 7.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 21 | 23% | 2.3 |
| Medical Director | 0 | 1 | 1 | 28 | 15 | 16% | 1.9 |
Health Inspection History
Inspections
Total health citations
48
Citations per inspection
2.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
19 of 48 citations resulted from standard inspections; and 29 of 48 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
3
3
400% worse than Indiana averageIndiana average: 0.6
0 critical citations
3 serious citations
45 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Aug 12, 2025
Corrected
Resident Rights moderate citation
Aug 12, 2025
Corrected
Quality of Care moderate citation
Jul 18, 2025
Corrected
Resident Rights moderate citation
Apr 11, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: City/County Government
Part of: Exceptional Living Centers
Resident Census by Payment Source
118
Total Residents
Medicare
11
(9.3%)
ⓘ
Medicaid
65
(55.1%)
ⓘ
Private Pay/Other
42
(35.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.8
15% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.8
In line with Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.3%
Percent of long-stay residents whose need for help with daily activities has increased
8.3%
31% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
12.8%
Percent of long-stay residents whose ability to move independently worsened
12.8%
11% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.1%
18% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
37% better than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.0%
Percent of long-stay high risk residents with pressure ulcers
4.0%
8% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.0%
Percent of long-stay residents with a urinary tract infection
2.0%
60% worse than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.4%
Percent of long-stay residents who lose too much weight
6.4%
12% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
99% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.8%
Percent of long-stay residents who received an antipsychotic medication
8.8%
30% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.8%
In line with Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.4%
14% worse than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
Percent of short-stay residents who newly received an antipsychotic medication
2.5%
82% worse than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.6%
In line with Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$32K
16% higher than Indiana averageIndiana average: $27K
Number of fines
2
44% more fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$32K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 31, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 31, 2023
$16K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 31, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 31, 2023
$16K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Charlestown Place at New Albany based on CMS SNF Cost Reports.
Occupancy Rate
73.0%
↓ 3.8pp vs 2022
Net Income
-$97,492
↑ ~$2.8M vs 2022
Total Payroll
$5,909,662
↑ ~$559K vs 2022
Profit Margin
-0.6%
↑ 18.8pp vs 2022
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