Charlestown Place at New Albany
Nursing Home, Assisted Living, Memory Care, Respite Care & Skilled Nursing · New Albany, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Charlestown Place at New Albany

Nursing Home, Assisted Living, Memory Care, Respite Care & Skilled Nursing · New Albany, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Calculator: See prices in your area
Charlestown Place at New Albany accepts Medicaid, Medicare, and private pay.

Overview of Charlestown Place at New Albany

Under Jesse Ray’s administration, Charlestown Place at New Albany is a nursing home operated by Daviess County Hospital on Charlestown Road in New Albany, Indiana. Owned by Chad Mccurdy, it welcomes Medicaid, Medicare, and private pay, giving families several ways to finance short-term rehabilitation and longer-term nursing care.

The 172-bed community opened recently, with occupancy currently at 77 percent. It’s well-positioned in a highly walkable neighborhood, with a Walk Score of 81, so visitors and residents will find most errands and essentials walkable. The average stay length is around 140 days, reflecting a blend of post-acute rehabilitation stays and ongoing nursing care residents. Clinically, the facility spotlights rehabilitation, offering specialized rehabilitation services and respite care alongside its 24-hour nursing staffing. Total nursing care averages 3 hours 56 minutes per resident day, anchored by registered nurses providing 38 minutes of direct care daily, nurse aides supplying 2 hours 19 minutes, and LPNs or LVNs contributing 38 minutes per day. This staffing structure creates a framework for consistent, diligent support and attention all day.

State inspections have surfaced themes around documentation practices and care coordination. Showing responsiveness to identified areas, Charlestown Place at New Albany has worked through compliance investigations and revisit requirements.

When touring, families can ask how the facility manages documentation processes and ensures timely communication with residents’ physicians surrounding condition changes.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 67.6% Below IN avg. ▼ 67.6% Below IN avg.IN average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 64.4% Below IN avg. ▼ 64.4% Below IN avg.IN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 22.0% Above IN avg. ▲ 22.0% Above IN avg.IN average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 2.2% Below IN avg. ▼ 2.2% Below IN avg.IN average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Indiana averages

Rank #57 / 275Nurse hours — State benchmarkedThis home is ranked 57th out of 275 homes we track in Indiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 275 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 57th out of 275 homes we track in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 51m

12% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
38m
−4% State avg: 40m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 4m
+39% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 9m
−5% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 29m
+8% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
−25% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
19m
−31% State avg: 27m per day · National avg: 28m per day

4 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 172 Rank #52 / 431Bed count — State benchmarkedThis home is ranked 52nd out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking. 172-bed community

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A newer community that may feature more recent facilities and programs. Rank #130 / 417Years in operation — State benchmarkedThis home is ranked 130th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
2 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #15 / 551Walk Score — State benchmarkedThis home is ranked 15th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
81 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #126 / 410Occupancy rate — State benchmarkedThis home is ranked 126th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
77% This home usually has availability 77%
Higher than the Indiana average: 68.1%
Occupied beds
132 / 172
Average occupied beds in Indiana homes 70 beds
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
140 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A- Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified
IssuanceAugust 1, 2024
License Number24-001144-1
CMS Certification Number155668

Ownership & Operating Entity

Charlestown Place at New Albany is legally operated by Daviess County Hospital, and administered by Jesse Ray.

Type Of Units

SNF/NF (Combined)
158 units
Residential
14 units
Total beds
172 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorWaqar Saleem
Director of NursingAnna Marie Vogt

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Outpatient Therapy

Contact Information

Fax(812) 945-2614

Additional Policies & Features

Pets not allowed

Contact Charlestown Place at New Albany

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 6 Worse Metrics worse than Indiana average:
• Total deficiencies (139% above)
• Deficiencies per inspection (13% above)
• Inspections with deficiencies (171% above)
• Inspection deficiency rate (17% above)
• Total complaints (200% above)
• Complaints per year (192% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7933 This facility has 139% more total deficiencies than a typical Indiana nursing home (79 vs. IN avg 33).↑ 139% worse Rank #303 / 318 Total deficiencies — State benchmarked This home is ranked 303rd out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 2.82.47 This facility has 13% more deficiencies per inspection than a typical Indiana nursing home (2.8 vs. IN avg 2.47).↑ 13% worse Rank #196 / 309 Deficiencies per inspection — State benchmarked This home is ranked 196th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 2819 This facility has had 47% more total visits than the Indiana average (28 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 47% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 197 This facility has 171% more inspections with deficiencies than a typical Indiana nursing home (19 vs. IN avg 7).↑ 171% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 68%58% This facility has 10 percentage points higher inspection deficiency rate than a typical Indiana nursing home (68% vs. IN avg 58%).↑ 10% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 2813 This facility has had 115% more inspections than the Indiana average (28 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 115% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 155 This facility has 200% more total complaints than a typical Indiana nursing home (15 vs. IN avg 5).↑ 200% worse Rank #288 / 290 Total complaints — State benchmarked This home is ranked 288th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2022. 3.81.3 This facility has 192% more complaints per year than a typical Indiana nursing home (3.8 vs. IN avg 1.3).↑ 192% worse

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data
Total health inspections 17

State average 6


Last Health inspection on Aug 2025

Total health citations
48 Rank #249 / 278Health citations — State benchmarkedThis home is ranked 249th out of 278 homes we track in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 278 IN facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25

Citations per inspection
2.82 Rank #68 / 278Citations per inspection — State benchmarkedThis home is ranked 68th out of 278 homes we track in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 278 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 48 citations resulted from standard inspections; and 29 of 48 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 0.2


Serious health citations
3
400% worse than State average

State average: 0.6

0 critical citations State average: 0.2

3 serious citations State average: 0.6

45 moderate citations State average: 23.8

0 minor citations State average: 0.4
Citations history (last 4 years)
Quality of Care moderate citation Aug 12, 2025
Corrected

Resident Rights moderate citation Aug 12, 2025
Corrected

Quality of Care moderate citation Jul 18, 2025
Corrected

Resident Rights moderate citation Apr 11, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 286
Employees 149
Contractors 137
Staff to resident ratio 2.42 : 1
2423629% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 76
Average shift 8.6 hours
12% better than Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 60,332

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 19 RN Staff are full-time employees. No contractors work on this role. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 87 total: 27 full-time employees and 60 contractors. 87
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 122 total: 75 full-time employees and 47 contractors. 122
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

21.7%

13,104 contractor hours this quarter

Licensed Practical Nurse: 60 Certified Nursing Assistant: 47 Physical Therapy Assistant: 8 Physical Therapy Aide: 8 Qualified Social Worker: 4 Respiratory Therapy Technician: 4 Speech Language Pathologist: 2 Clinical Nurse Specialist: 1 Administrator: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant754712227,19992100%9.1
Licensed Practical Nurse27608711,40192100%8.5
Registered Nurse190196,13292100%10.3
RN Director of Nursing5051,8447177%8
Physical Therapy Assistant0881,7437885%7.2
Other Dietary Services Staff5051,74092100%7.7
Medication Aide/Technician6061,6688795%9.6
Physical Therapy Aide0881,5128188%6.5
Clinical Nurse Specialist3141,4806672%8
Qualified Social Worker0441,2776773%7.3
Speech Language Pathologist0228286975%7.8
Administrator2136086571%8
Respiratory Therapy Technician0445617480%6.1
Mental Health Service Worker2025046267%8
Nurse Practitioner1014806065%8
Dietitian1014776470%7.5
Occupational Therapy Aide1014135560%7.5
Nurse Aide in Training2023683235%11.5
Occupational Therapy Assistant011662527%2.6
Medical Director011301516%2
122 Certified Nursing Assistant
% of Days 100%
87 Licensed Practical Nurse
% of Days 100%
19 Registered Nurse
% of Days 100%
5 RN Director of Nursing
% of Days 77%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $32K Rank #261 / 278Federal fines — State benchmarkedThis home is ranked 261st out of 278 homes we track in Indiana for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Indiana average among facilities with fines, and where it ranks among 278 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
16% higher than Indiana average

Indiana average: $27K

Number of fines 2
44% more fines than Indiana average

Indiana average: 1.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Indiana average

Indiana average: 0.4

Fines amount comparison
Fines amount comparison
This facility $32K
Indiana average $27K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.8
15% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.8
In line with Indiana average

Indiana average: 17.1

Long-stay resident measures
Significantly above average Indiana avg: 4.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.3%
31% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 12.8%
11% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.1%
18% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.4%
37% better than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.0%
8% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
60% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
12% worse than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.3%
99% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 8.8%
30% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.8%
In line with Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.6%
In line with Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.01
26% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.14
23% better than Indiana average

Indiana average: 1.48

Short-stay resident measures
Average Indiana avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 70.4%
14% worse than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.5%
82% worse than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 76.6%
In line with Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.4%
13% worse than Indiana average

Indiana average: 22.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.6%
28% better than Indiana average

Indiana average: 10.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.7%
12% better than Indiana average

Indiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 66.3%
23% better than Indiana average

Indiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 44.3%
12% worse than Indiana average

Indiana average: 50.6%

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

47% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 118
Medicare
11
9.3% of residents
Medicaid
65
55.1% of residents
Private pay or other
42
35.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Government
Operated by county authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.4M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$104.2K
Government Operated by county authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.4M Rank #38 / 268Net patient revenue — State benchmarkedThis home is ranked 38th out of 268 homes we track in Indiana. Shows this facility's net patient revenue compared to the Indiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$104.2K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$6.8K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #82 / 268Payroll costs — State benchmarkedThis home is ranked 82nd out of 268 homes we track in Indiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Indiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$5.9M 38.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #235 / 268Payroll % of net patient revenue — State benchmarkedThis home is ranked 235th out of 268 homes we track in Indiana. Shows payroll as a percentage of net patient revenue versus the Indiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$9.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.5M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (47% of admissions), and a typical private pay stay runs around 3 - 4 months.

Admissions
305 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 47%
Medicaid 15%
Discharges
316 total

Coverage residents most often leave under.

Medicare 43%
Private pay 38%
Medicaid 19%

Places of interest near Charlestown Place at New Albany

Address 0.0 miles from city center Info Estimated distance in miles from New Albany's city center to Charlestown Place at New Albany's address, calculated via Google Maps.

Calculate Travel Distance to Charlestown Place at New Albany

Add your location

Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Indiana average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Westminster Village Muncie
NH
AL
IL
SNF
Muncie
303
Facility 303
IN AVG 116
Rank #5 / 431
83.8%
Facility 83.8%
IN AVG 66.9%
Rank #75 / 410
+25%
4.67
Facility 4.67
IN AVG 3.44
Rank #18 / 275
+3%+36%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
12
Facility 12
IN AVG 25.0
Rank #50 / 278
3.0
Facility 3.0
IN AVG 4.1
Rank #80 / 278
-254A+
6
Facility 6
IN AVG 40
Rank #508 / 551
Mary Crutcher
$14.5MFiscal year ending 06/2024
Facility $14.5MFiscal year ending 06/2024
IN AVG $10.5M
Rank #51 / 268
$10.2MFiscal year ending 06/2024
Facility $10.2MFiscal year ending 06/2024
IN AVG $5.2M
Rank #14 / 268
70.4%Fiscal year ending 06/2024
Facility 70.4%Fiscal year ending 06/2024
IN AVG 51.1%
Rank #13 / 268
155170
Lutheran Life Villages
NH
AL
IL
MC
SNF
Kendallville
99
Facility 99
IN AVG 116
Rank #251 / 431
76.8%
Facility 76.8%
IN AVG 66.9%
Rank #125 / 410
+15%
4.17
Facility 4.17
IN AVG 3.44
Rank #39 / 275
+28%+21%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
7
Facility 7
IN AVG 25.0
Rank #22 / 278
2.3
Facility 2.3
IN AVG 4.1
Rank #39 / 278
-76-
71
Facility 71
IN AVG 40
Rank #62 / 551
Alexander Kiefer
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
IN AVG $10.5M
Rank #162 / 268
$5.2MFiscal year ending 12/2023
Facility $5.2MFiscal year ending 12/2023
IN AVG $5.2M
Rank #116 / 268
59.1%Fiscal year ending 12/2023
Facility 59.1%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #47 / 268
155744
Christian Care Retirement Community
NH
AL
IL
MC
SNF
Bluffton (Toll Gate Heights)
145
Facility 145
IN AVG 116
Rank #100 / 431
40.0%
Facility 40.0%
IN AVG 66.9%
Rank #386 / 410
-40%
4.97
Facility 4.97
IN AVG 3.44
Rank #14 / 275
+7%+45%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
2
Facility 2
IN AVG 25.0
Rank #2 / 278
1.0
Facility 1.0
IN AVG 4.1
Rank #1 / 278
-58-
4
Facility 4
IN AVG 40
Rank #526 / 551
Leon Gerber
$6.9MFiscal year ending 12/2023
Facility $6.9MFiscal year ending 12/2023
IN AVG $10.5M
Rank #198 / 268
$5.7MFiscal year ending 12/2023
Facility $5.7MFiscal year ending 12/2023
IN AVG $5.2M
Rank #87 / 268
83.2%Fiscal year ending 12/2023
Facility 83.2%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #5 / 268
155701
Mount Vernon Nursing and Rehabilitation
NH
AL
MC
SNF
Mount Vernon
66
Facility 66
IN AVG 116
Rank #353 / 431
77.3%
Facility 77.3%
IN AVG 66.9%
Rank #118 / 410
+16%
3.40
Facility 3.40
IN AVG 3.44
Rank #121 / 275
-16%-1%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
12
Facility 12
IN AVG 25.0
Rank #50 / 278
4.0
Facility 4.0
IN AVG 4.1
Rank #149 / 278
-51-
62
Facility 62
IN AVG 40
Rank #131 / 551
Brian Bailey
$7.0MFiscal year ending 12/2023
Facility $7.0MFiscal year ending 12/2023
IN AVG $10.5M
Rank #197 / 268
$4.2MFiscal year ending 12/2023
Facility $4.2MFiscal year ending 12/2023
IN AVG $5.2M
Rank #162 / 268
59.5%Fiscal year ending 12/2023
Facility 59.5%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #44 / 268
155342
Charlestown Place at New Albany
NH
AL
MC
RC
SNF
New Albany
172
Facility 172
IN AVG 116
Rank #52 / 431
76.7%
Facility 76.7%
IN AVG 66.9%
Rank #126 / 410
+15%
3.86
Facility 3.86
IN AVG 3.44
Rank #57 / 275
-33%+12%
$31.8k
Facility $31.8k
IN AVG $31.4k
Rank #261 / 278
48
Facility 48
IN AVG 25.0
Rank #249 / 278
2.8
Facility 2.8
IN AVG 4.1
Rank #68 / 278
3132A-
81
Facility 81
IN AVG 40
Rank #15 / 551
Chad Mccurdy
$15.4MFiscal year ending 12/2023
Facility $15.4MFiscal year ending 12/2023
IN AVG $10.5M
Rank #38 / 268
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
IN AVG $5.2M
Rank #82 / 268
38.5%Fiscal year ending 12/2023
Facility 38.5%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #235 / 268
155668

Frequently Asked Questions about Charlestown Place at New Albany

Who is the Director of Nursing at Charlestown Place at New Albany?

Anna Marie Vogt is the Director of Nursing at Charlestown Place at New Albany.

Who is the owner of Charlestown Place at New Albany?

Charlestown Place at New Albany is legally operated by Daviess County Hospital, and administered by Jesse Ray.

Is Charlestown Place at New Albany in a walkable area?

Charlestown Place at New Albany has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Charlestown Place at New Albany?

According to IN state health department records, Charlestown Place at New Albany's license number is 24-001144-1.

What is the occupancy rate at Charlestown Place at New Albany?

Charlestown Place at New Albany's occupancy is 77%.

How long has Charlestown Place at New Albany been in business?

Charlestown Place at New Albany has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at Charlestown Place at New Albany?

No, Charlestown Place at New Albany has a no-pet policy.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance