4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Northgate Unit of Lakeview Christian Home is a 112-bed skilled nursing facility at 1905 West Pierce Street in Carlsbad, New Mexico. Operated by non-profit faith-based organization Lakeview Christian Home of the Southwest, the facility provides skilled nursing, long-term care, memory care, and rehabilitation services. Confirmed are 24-hour staffing and respite care.
The facility’s inspection scorecard shows citations per inspection running 332 percent above New Mexico average, the dominant compliance signal. Note there’s no accessible individual inspection reports, with no confirmed fines or enforcement action details. In staffing, RN hours run 49 minutes per resident per day, 32 percent above New Mexico average, and nurse aide hours are 23 percent above state average. The facility received the 2025 Silver Achievement in Quality Award from the American Health Care Association and National Center for Assisted Living, a nationally recognized benchmark for care improvement.
Programs include arts and crafts, Bible classes, history classes, and periodic excursion trips, reflecting the community’s faith-based orientation.
The community fits residents wanting skilled nursing or long-term care within a faith-based, non-profit setting in Eddy County. Its program reflects Christian mission alongside clinical services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 54m per day | ▲ 46% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 18m per day | ▼ 57% State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 43m per day | ▲ 22% State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 31m per day | ▲ 13% State avg: 3h 7m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 31% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 39m per day | ▲ 39% State avg: 28m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Northgate Unit of Lakeview Christian Home is administered by Joanna Knox.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.49
7% better than State averageState average: 1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.45
45% better than State averageState average: 2.64
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
31.0%
46% worse than State averageState average: 21.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.5%
28% better than State averageState average: 15.9%
Percentage of SNF residents who experience falls with major injury during their stay.
3.3%
332% worse than State averageState average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than State averageState average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
44.6%
12% worse than State averageState average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
46% of new residents, usually for short-term rehab.
23% of new residents, often for short stays.
31% of new residents, often for long-term daily care.
Based on CMS SNF Cost Report for fiscal year ending in 07/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #12 / 53Payroll — State benchmarkedThis home is ranked 12th out of 53 homes in New Mexico for Payroll. Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #20 / 53Payroll % — State benchmarkedThis home is ranked 20th out of 53 homes in New Mexico for Payroll %. Shows payroll as a percentage of revenue versus the New Mexico average. Well-run New Mexico facilities typically land around 53–59% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Mexico that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (46% of admissions), and a typical Medicare stay runs around 3 - 4 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Carlsbad's city center to Northgate Unit of Lakeview Christian Home's address, calculated via Google Maps.
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The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| Retirement Ranch | NH HOS MC RC SNF | Clovis | - | 104 | A+ | 14 | - |
| San Juan Care Center | NH PC SNF | Farmington | - | 93 | - | 71 | - |
| Clayton Nursing and Rehab Center | NH AL | Clayton | - | 45 | - | 63 | - |
| Cedar Ridge Inn | NH SNF | Trail Farmington | - | 101 | A+ | 71 | - |
Northgate Unit of Lakeview Christian Home is legally operated by Lakeview Christian Home Of The Southwest, Inc., and administered by Joanna Knox.
Northgate Unit of Lakeview Christian Home has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Northgate Unit of Lakeview Christian Home's occupancy is 83.3%.
No, Northgate Unit of Lakeview Christian Home has a no-pet policy.
Northgate Unit of Lakeview Christian Home is registered as a non-profit in NM.
Joanna Knox is the administrator of Northgate Unit of Lakeview Christian Home.
Northgate Unit of Lakeview Christian Home has 112 beds.
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