Life Care Center of Crossville

Nursing Home & Skilled Nursing · Crossville, TN

CMS overall rating

80 Justice Street, Crossville, TN 38555 View map

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Life Care Center of Crossville accepts Medicare, Medicaid, and private pay.

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Life Care Center of Crossville accepts Medicare, Medicaid, and private pay.

Overview of Life Care Center of Crossville

Life Care Center of Crossville is a 122-bed skilled nursing and rehabilitation facility owned by Crossville Medical Investors, LLC in Crossville, Cumberland County, Tennessee. Operating since 1992 and administered by Cathy Marie Jones Howe, the facility accepts Medicare, Medicaid, and private pay. It serves short-term rehabilitation and long-term care residents, with 74 days average stay.
CMS rates the facility 3 stars, with quality measures 34 percent above Tennessee’s average and a staffing rating 22 percent above the state benchmark. Short-stay outcomes are rated significantly above average: re-hospitalization at 12 percent is 46 percent better than Tennessee’s average of 22.2 percent, and 83.3 percent of short-stay residents met or exceeded expected self-care ability at discharge, 55 percent above the state figure. Short-stay ED visit rates of 4.8 percent are 57 percent better than Tennessee’s average. Long-stay quality measures are rated significantly above average, with ED visits at 0.59 per 1,000 resident days representing a 62 percent improvement over the state benchmark, and hospitalizations at 1.34 per 1,000 days running 15 percent better than Tennessee’s average. Weight loss among long-stay residents at 14.5 percent is 130 percent worse than the 6.3 percent state average, a figure worth discussing directly with nursing leadership. The health inspection rating trails the Tennessee average by 31.5 percent. 3 abuse, neglect, and exploitation citations are in the seven-year record alongside one serious citation, and four of the 18 total citations came from complaint investigations. A $9,000 civil money penalty was assessed in August 2024, well below the $86,000 Tennessee average. RN hours at 18 minutes per resident per day are 51 percent below the 37 minutes state average, and weekend RN hours at 7 minutes per day are 71 percent below the Tennessee benchmark. LPN hours at 1 hour and 25 minutes per day, 31 percent above the state average, represent staffing strength.
Amenities include a Community Re-Entry Program, an Alzheimer’s and dementia care program, a fine dining program, and landscaped grounds and courtyards.
Life Care Center of Crossville suits families in Cumberland County seeking strong short-stay rehabilitation outcomes and long-stay hospital avoidance. Families should review the abuse and neglect citations and ask about RN and weekend clinical coverage before placement. They must also discuss with nursing leadership the worse-than-state-average weight loss figures for long-stay residents.

Facility Direct Line (931) 484-6194

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 46m per day

vs avg

3 of 6 metrics below state avg

Standout metric LPN / LVN is +27% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	16m per day	▼ 57% State avg: 37m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 23m per day	▲ 27% State avg: 1h 5m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 10m per day	■ Avg State avg: 2h 9m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 27m per day	▲ 3% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 90% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	7m per day	▼ 70% State avg: 24m per day · National avg: 28m per day

Capacity and availability

74 days

122-bed community

A larger shared setting that may offer more common spaces and organized community services.

34 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 60 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

64%

Lower than the Tennessee average: 71.6%

Occupied beds

78 / 122

Average occupied beds in Tennessee homes 82 beds

Facility TypeNursing Home

IssuanceJuly 1, 1992

License Number00000285

CMS Certification Number445380

Life Care Center of Crossville is administered by Cathy Marie Jones Howe.

Owner NameCrossville Medical Investors, LLC

Rehabilitation Services

24-Hour Staffing

24-Hour Security And Fire Safety Systems

Beauty Salon And Barber Shop

Bedside And Bathroom Call Lights

Certified Dietitian

Community Re-Entry Program

Complimentary Wireless Internet

Daily Activity Schedule

Family/Resident Councils

Fine Dining Program

Flat-Screen Tvs

Flexible Visiting Hours

Full-Time

Certified Activity Director

Homelike Setting

Housekeeping And Laundry Services

Landscaped Grounds And Courtyards

Library

Non-Smoking Facility

Pet Visitors Allowed

Private And Semiprivate Rooms

Private Bathrooms

Religious Services

Patient/Family Education Program

Telephone And Cable Television Hookups

Transportation Services

Inspections since 2019

Total health inspections 5

State average N/A

Last Health inspection on Dec 2024

Total health citations

State average N/A

Citations per inspection

3.6

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 18 citations resulted from standard inspections; and 4 of 18 resulted from complaint investigations.

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

17 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Administration moderate citation Dec 04, 2024

Corrected

Infection Control moderate citation Dec 04, 2024

Corrected

Nutrition moderate citation Dec 04, 2024

Corrected

Nutrition moderate citation Dec 04, 2024

Corrected

Total staff 124

Employees 117

Contractors 7

Staff to resident ratio 1.59 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 44

Average shift 8.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 33,327

Nursing staff breakdown

8.1 hours

8.9 hours

8.6 hours

Contractor staffing

339 contractor hours this quarter

Occupational Therapy Assistant: 4 Medical Director: 2 Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	60	0	60	15,905	92	100%	8.6
Licensed Practical Nurse	23	0	23	9,258	92	100%	8.9
Other Dietary Services Staff	3	0	3	1,297	91	99%	7.5
Physical Therapy Aide	4	0	4	1,281	79	86%	6.6
RN Director of Nursing	2	0	2	884	68	74%	7.4
Clinical Nurse Specialist	3	0	3	875	63	68%	7.8
Speech Language Pathologist	3	0	3	783	68	74%	6.5
Registered Nurse	6	0	6	619	65	71%	8.1
Administrator	1	0	1	528	66	72%	8
Mental Health Service Worker	1	0	1	468	59	64%	7.9
Nurse Practitioner	1	0	1	468	59	64%	7.9
Dietitian	1	0	1	437	57	62%	7.7
Occupational Therapy Aide	0	1	1	224	48	52%	4.7
Qualified Social Worker	2	0	2	118	20	22%	5.9
Medical Director	0	2	2	69	3	3%	11.5
Respiratory Therapy Technician	5	0	5	61	14	15%	4.1
Occupational Therapy Assistant	0	4	4	46	7	8%	6.6
Dental Services Staff	2	0	2	5	8	9%	0.6

60 Certified Nursing Assistant

% of Days 100%

23 Licensed Practical Nurse

% of Days 100%

3 Other Dietary Services Staff

% of Days 99%

4 Physical Therapy Aide

% of Days 86%

2 RN Director of Nursing

% of Days 74%

3 Clinical Nurse Specialist

% of Days 68%

3 Speech Language Pathologist

% of Days 74%

6 Registered Nurse

% of Days 71%

1 Administrator

% of Days 72%

1 Mental Health Service Worker

% of Days 64%

1 Nurse Practitioner

% of Days 64%

1 Dietitian

% of Days 62%

1 Occupational Therapy Aide

% of Days 52%

2 Qualified Social Worker

% of Days 22%

2 Medical Director

% of Days 3%

5 Respiratory Therapy Technician

% of Days 15%

4 Occupational Therapy Assistant

% of Days 8%

2 Dental Services Staff

% of Days 9%

View All Staffing Data

Total fines amount $9K

90% lower than State average

State average: $86K

Number of fines 1

43% fewer fines than State average

State average: 1.7

Payment Denials 0

100% fewer payment denials than State average

State average: 0.5

Fines amount comparison

This facility $9K

State average $86K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Aug 28, 2024 · $9K

Civil Money Penalty Aug 28, 2024

$9K

Last updated: Jan 2026

High-risk clinical events score 10.4

In line with State average

State average: 10.5

Functional decline score 19.1

In line with State average

State average: 19.5

Long-stay resident measures

Significantly above average State avg: 3.7

Need for Help with Daily Activities Increased 10.3%

36% better than State average

State average: 16.0%

Walking Ability Worsened 17.6%

19% better than State average

State average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence 29.4%

42% worse than State average

State average: 20.7%

Falls with Major Injury 5.0%

37% worse than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers 4.6%

15% better than State average

State average: 5.4%

Urinary Tract Infection 2.1%

In line with State average

State average: 2.1%

Lost Too Much Weight 14.5%

130% worse than State average

State average: 6.3%

Depressive Symptoms 1.3%

88% better than State average

State average: 11.0%

Antipsychotic Use 7.7%

53% better than State average

State average: 16.5%

Pneumococcal Vaccine 99.2%

10% better than State average

State average: 89.9%

Influenza Vaccine 98.6%

In line with State average

State average: 94.5%

Hospitalizations per 1,000 days 1.34

15% better than State average

State average: 1.58

ED visits per 1,000 days 0.59

62% better than State average

State average: 1.57

Short-stay resident measures

Significantly above average State avg: 3.4

Pneumococcal Vaccine 97.3%

22% better than State average

State average: 79.7%

Antipsychotic medication increase 0.6%

66% better than State average

State average: 1.7%

Influenza Vaccine 97.6%

22% better than State average

State average: 79.8%

Re-hospitalized after SNF stay 12.0%

46% better than State average

State average: 22.2%

Emergency department visits 4.8%

57% better than State average

State average: 11.2%

Falls with major injury 0.9%

16% worse than State average

State average: 0.8%

Ability to care for self at discharge 83.3%

55% better than State average

State average: 53.7%

Successful return to home or community 53.8%

6% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

49% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Total residents 78

Medicare

11.5% of residents

Medicaid

55.1% of residents

Private pay or other

33.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Life Care Center of Crossville from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 64.1% ↑ 0.1pp vs 2022

Net Patient Income $163.9K ↑ ~$101.3K vs 2022

Payroll Costs $5.8M ↑ ~$597.0K vs 2022

Operating Margin 1.8% ↑ 1.1pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	92.1%	90.7%	89.8%	84.7%	81.9%	85.7%	79.7%	74.2%	70.8%	69.8%	65.6%	64.1%	64.1%
Beds	122	122	122	122	122	122	122	122	122	122	122	122	122
Net Income	$729,437	$381,853	$467,807	$505,744	$204,061	$467,032	-$287,279	-$327,213	$380,508	$1,379,087	$1,375,694	$429,069	$677,465
Gross Revenue	$9,012,653	$9,729,689	$10,266,015	$10,520,205	$10,500,656	$10,663,994	$10,141,097	$10,285,642	$9,818,697	$9,072,065	$9,917,137	$10,220,319	$10,898,349
Operating Expenses	$8,297,649	$8,484,210	$8,755,261	$8,869,173	$9,244,966	$9,353,136	$9,414,838	$9,274,628	$8,087,112	$7,942,216	$7,955,788	$7,957,233	$8,770,710
Net Patient Income	$715,004	$366,717	$455,182	$493,013	$189,392	$451,344	-$299,098	-$344,252	$363,742	$244,329	$295,914	$62,579	$163,852
Net Patient Revenue	$9,012,653	$8,850,927	$9,210,443	$9,362,186	$9,434,358	$9,804,480	$9,115,740	$8,930,376	$8,450,854	$8,186,545	$8,251,702	$8,019,812	$8,934,562
Payroll Costs	$4,557,015	$5,016,154	$5,113,159	$5,217,057	$5,338,933	$5,536,684	$5,685,652	$5,470,437	$5,109,009	$5,020,750	$5,165,588	$5,190,988	$5,787,938
Operating Margin %	7.9%	4.1%	4.9%	5.3%	2.0%	4.6%	-3.3%	-3.9%	4.3%	3.0%	3.6%	0.8%	1.8%
Medicare %	19.5%	17.9%	23.0%	24.3%	23.0%	18.8%	17.5%	20.4%	17.9%	12.1%	15.1%	14.1%	11.4%
Medicaid %	61.6%	68.8%	65.4%	60.7%	62.0%	63.0%	64.7%	64.7%	68.0%	73.5%	63.1%	67.6%	62.9%
Private %	17.7%	12.4%	10.6%	14.1%	14.8%	18.2%	17.5%	14.5%	14.1%	14.4%	21.8%	18.3%	25.8%
Net Patient Revenue/Day	$220	$219	$230	$248	$259	$256	$257	$270	$268	$263	$283	$281	$313
Cost/Day	$202	$209	$219	$235	$254	$245	$265	$281	$256	$255	$273	$279	$307
Avg Length of Stay	100.2 days	123.9 days	96.8 days	92.4 days	70.8 days	95.1 days	83.5 days	114.7 days	70.5 days	99.6 days	99.6 days	104.5 days	74.4 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$8.9M

Net patient income

$163.9K

For-profit Corporation

Net patient revenue

$8.9M

Net patient income

$163.9K

Other income

$513.6K

Payroll costs

$5.8M 64.8% of net patient revenue

Other operating costs

$3.0M

Total costs

$8.8M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 34%

Private pay 49%

Medicaid 17%

Coverage residents most often leave under.

Medicare 21%

Private pay 53%

Medicaid 26%

0.0 miles from city center Estimated distance in miles from Crossville's city center to Life Care Center of Crossville's address, calculated via Google Maps.

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The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.


The Heritage at Brentwood	NH AL IL MC SNF	Brentwood	-	66	A+	7	1 Bed / 2 Bed / 3 Bed
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Ben Atchley Tennessee State Veterans‘ Home	NH SNF	Knoxville	-	140	-	7	-
The Health Center at Standifer Place	NH ADC AL HC HOS IL MC SNF	Chattanooga (Walker Road)	-	125	A+	38	-
Life Care Center of Crossville	NH SNF	Crossville	-	122	-	60	-

Nursing Home Explorer

Who is the owner of Life Care Center of Crossville?

Life Care Center of Crossville is legally operated by Crossville Medical Investors, LLC, and administered by Cathy Marie Jones Howe.

Is Life Care Center of Crossville in a walkable area?

Life Care Center of Crossville has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Life Care Center of Crossville?

According to TN state health department records, Life Care Center of Crossville's license number is 00000285.

What is the occupancy rate at Life Care Center of Crossville?

Life Care Center of Crossville's occupancy is 64%.

Does Life Care Center of Crossville operate as a for-profit or non-profit?

Life Care Center of Crossville is registered as a for-profit in TN.

Who is the administrator of Life Care Center of Crossville?

Cathy Marie Jones Howe is the administrator of Life Care Center of Crossville.

How many beds does Life Care Center of Crossville have?

Life Care Center of Crossville has 122 beds.

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Life Care Center of Crossville

Overview of Life Care Center of Crossville

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Contact Life Care Center of Crossville

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

60 Certified Nursing Assistant

23 Licensed Practical Nurse

3 Other Dietary Services Staff

4 Physical Therapy Aide

2 RN Director of Nursing

3 Clinical Nurse Specialist

3 Speech Language Pathologist

6 Registered Nurse

1 Administrator

1 Mental Health Service Worker

1 Nurse Practitioner

1 Dietitian

1 Occupational Therapy Aide

2 Qualified Social Worker

2 Medical Director

5 Respiratory Therapy Technician

4 Occupational Therapy Assistant

2 Dental Services Staff

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Life Care Center of Crossville

Calculate Travel Distance to Life Care Center of Crossville

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