Tennessee average 3.5
Last Health inspection on Dec 2024

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Life Care Center of Crossville is a 122-bed skilled nursing and rehabilitation facility owned by Crossville Medical Investors, LLC in Crossville, Cumberland County, Tennessee. Operating since 1992 and administered by Cathy Marie Jones Howe, the facility accepts Medicare, Medicaid, and private pay. It serves short-term rehabilitation and long-term care residents, with 74 days average stay.
CMS rates the facility 3 stars, with quality measures 34 percent above Tennessee’s average and a staffing rating 22 percent above the state benchmark. Short-stay outcomes are rated significantly above average: re-hospitalization at 12 percent is 46 percent better than Tennessee’s average of 22.2 percent, and 83.3 percent of short-stay residents met or exceeded expected self-care ability at discharge, 55 percent above the state figure. Short-stay ED visit rates of 4.8 percent are 57 percent better than Tennessee’s average. Long-stay quality measures are rated significantly above average, with ED visits at 0.59 per 1,000 resident days representing a 62 percent improvement over the state benchmark, and hospitalizations at 1.34 per 1,000 days running 15 percent better than Tennessee’s average. Weight loss among long-stay residents at 14.5 percent is 130 percent worse than the 6.3 percent state average, a figure worth discussing directly with nursing leadership. The health inspection rating trails the Tennessee average by 31.5 percent. 3 abuse, neglect, and exploitation citations are in the seven-year record alongside one serious citation, and four of the 18 total citations came from complaint investigations. A $9,000 civil money penalty was assessed in August 2024, well below the $86,000 Tennessee average. RN hours at 18 minutes per resident per day are 51 percent below the 37 minutes state average, and weekend RN hours at 7 minutes per day are 71 percent below the Tennessee benchmark. LPN hours at 1 hour and 25 minutes per day, 31 percent above the state average, represent staffing strength.
Amenities include a Community Re-Entry Program, an Alzheimer’s and dementia care program, a fine dining program, and landscaped grounds and courtyards.
Life Care Center of Crossville suits families in Cumberland County seeking strong short-stay rehabilitation outcomes and long-stay hospital avoidance. Families should review the abuse and neglect citations and ask about RN and weekend clinical coverage before placement. They must also discuss with nursing leadership the worse-than-state-average weight loss figures for long-stay residents.
Occupancy lower than 85% suggests more openings may be available.
Life Care Center of Crossville is administrated by Cathy Marie Jones Howe.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Tennessee average 3.5
Last Health inspection on Dec 2024
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 18 citations resulted from standard inspections; and 4 of 18 resulted from complaint investigations.
Tennessee average: 1.1
Tennessee average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
339 contractor hours this quarter
| Certified Nursing Assistant | 60 | 0 | 60 | 15,905 | 92 | 100% | 8.6 |
| Licensed Practical Nurse | 23 | 0 | 23 | 9,258 | 92 | 100% | 8.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,297 | 91 | 99% | 7.5 |
| Physical Therapy Aide | 4 | 0 | 4 | 1,281 | 79 | 86% | 6.6 |
| RN Director of Nursing | 2 | 0 | 2 | 884 | 68 | 74% | 7.4 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 875 | 63 | 68% | 7.8 |
| Speech Language Pathologist | 3 | 0 | 3 | 783 | 68 | 74% | 6.5 |
| Registered Nurse | 6 | 0 | 6 | 619 | 65 | 71% | 8.1 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 468 | 59 | 64% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 468 | 59 | 64% | 7.9 |
| Dietitian | 1 | 0 | 1 | 437 | 57 | 62% | 7.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 224 | 48 | 52% | 4.7 |
| Qualified Social Worker | 2 | 0 | 2 | 118 | 20 | 22% | 5.9 |
| Medical Director | 0 | 2 | 2 | 69 | 3 | 3% | 11.5 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 61 | 14 | 15% | 4.1 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 46 | 7 | 8% | 6.6 |
| Dental Services Staff | 2 | 0 | 2 | 5 | 8 | 9% | 0.6 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Aug 28, 2024 · $9K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
34% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
17% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Life Care Center of Crossville based on CMS SNF Cost Reports.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.0 miles from city center
Estimated distance in miles from Crossville's city center to Life Care Center of Crossville's address, calculated via Google Maps.
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Life Care Center of Crossville is located in Crossville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
The legal owner and operator of Life Care Center of Crossville is Crossville Medical Investors, LLC.
Life Care Center of Crossville has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to TN state health department records, Life Care Center of Crossville's license number is 00000285.
Cathy Marie Jones Howe is the administrator of Life Care Center of Crossville.
Life Care Center of Crossville has 122 beds.
Yes — there are 5 photos of Life Care Center of Crossville in the photo gallery on this page.
Life Care Center of Crossville is located at 80 Justice Street.
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