The Hidenwood
Assisted Living, Independent Living, Memory Care & Respite Care · Newport News, VA

The Hidenwood

Assisted Living, Independent Living, Memory Care & Respite Care · Newport News, VA

Overview of The Hidenwood

Nestled amidst Newport News, Virginia’s scenic woods, and beautiful trees, The Hidenwood is a premier senior living community offering a blend of Independent Living, Assisted Living, and specialized Memory Care. The Hidenwood is more than just a residence; it’s a haven for lasting friendships, helpful neighbors, and family roots spanning decades. Residents experience exceptional hospitality, award-winning programs, and delightful cuisine prepared by an on-site chef. The spacious apartments, dedicated staff, and welcoming community make The Hidenwood Retirement Community a choice for those seeking a safe and comfortable environment, promising a true sense of home.

Within The Hidenwood, Inspiritás, their dedicated Memory Care facility, embraces residents facing cognitive challenges with Alzheimer’s and dementia. The Inspiritás program celebrates life in a secure environment that prevents wandering, featuring life havens, interactive art, and serene private gardens. Committed to compassionate senior care in Newport News, Inspiritás addresses emotional, social, physical, spiritual, and cognitive needs. Prioritizing smiles, personalized attention, and encouragement ensures residents and their families find peace of mind in a nurturing environment.

Bed community size
125-bed community Rank #78 / 365Bed count — State benchmarkedThis home is ranked 78th out of 365 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 52 / 100 Rank #160 / 446Walk Score — State benchmarkedThis home is ranked 160th out of 446 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
70%
Rank #161 / 297Occupancy rate — State benchmarkedThis home is ranked 161st out of 297 homes in Virginia for Occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
88 / 125
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 27, 2026 Expired
QualificationResidential and Assisted Living Care | Non-Ambulatory | Special Care Unit

Ownership & Operating Entity

The Hidenwood is administered by Mr. Christopher Cook.

Contact The Hidenwood

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data 24 deficiencies 4 complaints 11 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 1 Worse Metrics worse than Virginia average:
• Inspection violation rate (14% above)
6 Better Metrics better than Virginia average:
• Total deficiencies (25% below)
• Deficiencies per year (25% below)
• Deficiencies per inspection (4% below)
• Inspections with violations (11% below)
• Total complaints (43% below)
• Complaints per year (43% below)
Latest Inspection May 20, 2025 Monitoring

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2432 This facility has 25% fewer total deficiencies than a typical Virginia assisted living residence (24 vs. VA avg 32).↓ 25% better
Deficiencies per year Info Average deficiencies per year since 2021. 4.86.4 This facility has 25% fewer deficiencies per year than a typical Virginia assisted living residence (4.8 vs. VA avg 6.4).↓ 25% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.22.3 This facility has 4% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.2 vs. VA avg 2.3).↓ 4% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1114 This facility has had 21% fewer total inspections than the Virginia average (11 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 89 This facility has 11% fewer inspections with violations than a typical Virginia assisted living residence (8 vs. VA avg 9).↓ 11% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 73%64% This facility has 9 percentage points higher inspection violation rate than a typical Virginia assisted living residence (73% vs. VA avg 64%).↑ 9% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 47 This facility has 43% fewer total complaints than a typical Virginia assisted living residence (4 vs. VA avg 7).↓ 43% better
Complaints per year Info Average complaints per year since 2021. 0.81.4 This facility has 43% fewer complaints per year than a typical Virginia assisted living residence (0.8 vs. VA avg 1.4).↓ 43% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on May 20, 2025, identified three deficiencies related to resident care, documentation, and staff conduct, with plans of correction requested and some corrective actions taken including staff termination.
  • The facility had repeated medication management deficiencies from January 2023 through May 2024, including failure to administer medications on schedule, inaccurate controlled substance counts, and missing PRN medications.
  • Renewal inspections in May 2024 and May 2025 found multiple documentation and individualized service plan deficiencies, including unsigned physician orders and incomplete service plans, with ongoing corrective action plans in place.

What does this home offer?

Pets allowed icon
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Pets Allowed

Places of interest near The Hidenwood

Address 2.5 miles from city center Info Estimated distance in miles from Newport News's city center to The Hidenwood's address, calculated via Google Maps. — 1.2 miles to nearest hospital (Riverside Regional Medical Center)

Calculate Travel Distance to The Hidenwood

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Address

Compare Assisted Living around Newport News

The information below is reported by the Virginia Department of Social Services and Department of Health.

The Hidenwood
AL
IL
MC
RC
Newport News (Central Newport News)
125
Facility 125
VA AVG 96
Rank #78 / 365
No
52
Facility 52
VA AVG 44
Rank #160 / 446
-Mr. Christopher Cook 70.4% -11
72.7%
Facility 72.7%
VA AVG 64.3%
Rank #252 / 330
24
Facility 24
VA AVG 32
Rank #149 / 271
2.2
Facility 2.2
VA AVG 2.3
Rank #160 / 271
Mennowood Retirement Community
AL
IL
MC
Newport News (North Newport News)
90
Facility 90
VA AVG 96
Rank #179 / 365
No
53
Facility 53
VA AVG 44
Rank #159 / 446
-Thelma Shaffer 73.3% A7
57.1%
Facility 57.1%
VA AVG 64.3%
Rank #169 / 330
15
Facility 15
VA AVG 32
Rank #107 / 271
2.1
Facility 2.1
VA AVG 2.3
Rank #152 / 271
Hilton Plaza Inc.
AL
IL
Newport News (South Newport News)
71
Facility 71
VA AVG 96
Rank #244 / 365
No
57
Facility 57
VA AVG 44
Rank #132 / 446
Private / Semi-Private RoomsMs. Nina Taylor 81.7% -16
68.8%
Facility 68.8%
VA AVG 64.3%
Rank #236 / 330
93
Facility 93
VA AVG 32
Rank #253 / 271
5.8
Facility 5.8
VA AVG 2.3
Rank #252 / 271
The Huntington Assisted Living
AL
RC
Newport News (Warwick)
52
Facility 52
VA AVG 96
Rank #298 / 365
Yes
55
Facility 55
VA AVG 44
Rank #149 / 446
Studio / 1 BedStephen Berczek--1
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
-
Facility -
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Golden Care Services
AL
RESC
RC
Newport News (South Newport News)
8
Facility 8
VA AVG 96
Rank #346 / 365
No
41
Facility 41
VA AVG 44
Rank #240 / 446
-Yanova S Mitchener 87.5% -2
100%
Facility 100%
VA AVG 64.3%
Rank #318 / 330
9
Facility 9
VA AVG 32
Rank #71 / 271
4.5
Facility 4.5
VA AVG 2.3
Rank #240 / 271

Financial Assistance for
Assisted Living in Virginia

The Hidenwood is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Hidenwood

What neighborhood is The Hidenwood in?

The Hidenwood is in the Central Newport News neighborhood of Newport News.

Is The Hidenwood in a walkable area?

The Hidenwood has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does The Hidenwood's license expire?

According to VA state health department records, The Hidenwood's license expires on June 27, 2026.

What is the occupancy rate at The Hidenwood?

The Hidenwood's occupancy is 70%.

Are pets allowed at The Hidenwood?

Yes, The Hidenwood allows residents to bring their pets.

Who is the administrator of The Hidenwood?

Mr. Christopher Cook is the administrator of The Hidenwood.

How many beds does The Hidenwood have?

The Hidenwood has 125 beds.

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