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The Hidenwood
Assisted Living, Independent Living, Memory Care & Respite Care · Newport News, VA
Exterior view of The Hidenwood with flowering trees Signage for The Hidenwood retirement community Bright living space with kitchen and furnishings Elegant dining room with set tables and stylish decor Bright common area with comfortable seating

The Hidenwood

Assisted Living, Independent Living, Memory Care & Respite Care · Newport News, VA
50 Wellesley Dr, Newport News, VA 23606 View map
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Overview of The Hidenwood

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Nestled amidst Newport News, Virginia’s scenic woods, and beautiful trees, The Hidenwood is a premier senior living community offering a blend of Independent Living, Assisted Living, and specialized Memory Care. The Hidenwood is more than just a residence; it’s a haven for lasting friendships, helpful neighbors, and family roots spanning decades. Residents experience exceptional hospitality, award-winning programs, and delightful cuisine prepared by an on-site chef. The spacious apartments, dedicated staff, and welcoming community make The Hidenwood Retirement Community a choice for those seeking a safe and comfortable environment, promising a true sense of home.

Within The Hidenwood, Inspiritás, their dedicated Memory Care facility, embraces residents facing cognitive challenges with Alzheimer’s and dementia. The Inspiritás program celebrates life in a secure environment that prevents wandering, featuring life havens, interactive art, and serene private gardens. Committed to compassionate senior care in Newport News, Inspiritás addresses emotional, social, physical, spiritual, and cognitive needs. Prioritizing smiles, personalized attention, and encouragement ensures residents and their families find peace of mind in a nurturing environment.

Facility Direct Line (757) 930-1075
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 125 Rank #63 / 311Bed count — State benchmarkedThis assisted living community is ranked 63rd out of 311 assisted living communities we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #129 / 336Walk Score — State benchmarkedThis assisted living community is ranked 129th out of 336 assisted living communities we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
52 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #133 / 249Occupancy rate — State benchmarkedThis assisted living community is ranked 133rd out of 249 assisted living communities we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 249. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in Virginia that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
70.4% This home usually has availability
Similar to the Virginia average: 69.8%
Occupied beds
88 / 125

About this community

License Details

Facility TypeAssisted Living Facility
QualificationNon-Ambulatory | Assisted Living | Special Care Un

Ownership & Operating Entity

The Hidenwood is administered by Christopher Cook.

Contact Information

Business Hours- ,

Contact The Hidenwood

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2021 · 5 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 24 deficiencies 3 complaints 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average
Overall vs. VA average 1 Worse Metrics worse than Virginia average:
• Deficiencies per inspection (26% above) 3 Better Metrics better than Virginia average:
• Total deficiencies (25% below)
• Total complaints (57% below)
• Complaints per year (57% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2432 This facility has 25% fewer total deficiencies than a typical Virginia assisted living residence (24 vs. VA avg 32).↓ 25% better
Deficiencies per inspection Info Average deficiencies per inspection. 3.42.7 This facility has 26% more deficiencies per inspection than a typical Virginia assisted living residence (3.4 vs. VA avg 2.7).↑ 26% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 714 This facility has had 50% fewer total inspections than the Virginia average (7 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 37 This facility has 57% fewer total complaints than a typical Virginia assisted living residence (3 vs. VA avg 7).↓ 57% better
Complaints per year Info Average complaints per year since 2021. 0.61.4 This facility has 57% fewer complaints per year than a typical Virginia assisted living residence (0.6 vs. VA avg 1.4).↓ 57% better
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

Places of interest near The Hidenwood

Address 2.5 miles from city center Info Estimated distance in miles from Newport News's city center to The Hidenwood's address, calculated via Google Maps. — 1.2 miles to nearest hospital (Riverside Regional Medical Center)

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Address

Compare Assisted Living around Newport News

Info below is compiled from the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
The Hidenwood
AL
IL
MC
RC
Newport News (Central Newport News)
125
Facility 125
VA AVG 94
Rank #63 / 311
Yes
52
Facility 52
VA AVG 45
Rank #129 / 336
-Christopher Cook
70.4%
Facility 70.4%
VA AVG 69.8%
Rank #133 / 249
-7
71%
Facility 71%
VA AVG 59.3%
Rank #198 / 303
4
Facility 4
VA AVG 7
Rank #163 / 303
24
Facility 24
VA AVG 32
Rank #137 / 248
3.4
Facility 3.4
VA AVG 2.3
Rank #185 / 248
Charter Senior Living of Newport News
AL
MC
RC
Newport News (North Newport News)
104
Facility 104
VA AVG 94
Rank #109 / 311
Yes
57
Facility 57
VA AVG 45
Rank #104 / 336
Studio / 1 BedAngel Lawhorn
45.2%
Facility 45.2%
VA AVG 69.8%
Rank #231 / 249
-12
92%
Facility 92%
VA AVG 59.3%
Rank #276 / 303
6
Facility 6
VA AVG 7
Rank #192 / 303
107
Facility 107
VA AVG 32
Rank #236 / 248
8.9
Facility 8.9
VA AVG 2.3
Rank #246 / 248
Mennowood Retirement Community
AL
IL
MC
Newport News (North Newport News)
90
Facility 90
VA AVG 94
Rank #148 / 311
No
53
Facility 53
VA AVG 45
Rank #128 / 336
-Thelma Shaffer
73.3%
Facility 73.3%
VA AVG 69.8%
Rank #117 / 249
A6
67%
Facility 67%
VA AVG 59.3%
Rank #168 / 303
2
Facility 2
VA AVG 7
Rank #105 / 303
15
Facility 15
VA AVG 32
Rank #103 / 248
2.5
Facility 2.5
VA AVG 2.3
Rank #141 / 248
Hilton Plaza Inc.
AL
Newport News (South Newport News)
71
Facility 71
VA AVG 94
Rank #211 / 311
No
57
Facility 57
VA AVG 45
Rank #104 / 336
Private / Semi-Private RoomsNina Taylor
81.7%
Facility 81.7%
VA AVG 69.8%
Rank #70 / 249
-13
69%
Facility 69%
VA AVG 59.3%
Rank #187 / 303
5
Facility 5
VA AVG 7
Rank #177 / 303
93
Facility 93
VA AVG 32
Rank #232 / 248
7.2
Facility 7.2
VA AVG 2.3
Rank #240 / 248
The Huntington Assisted Living
AL
RC
Newport News
52
Facility 52
VA AVG 94
Rank #252 / 311
Yes
55
Facility 55
VA AVG 45
Rank #119 / 336
Studio / 1 BedMackenzie Mason--1
0%
Facility 0%
VA AVG 59.3%
Rank #1 / 303
0
Facility 0
VA AVG 7
Rank #1 / 303
0
Facility 0
VA AVG 32
Rank #1 / 248
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 248

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other VA assisted living community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in Virginia

The Hidenwood is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about The Hidenwood

What neighborhood is The Hidenwood in?

The Hidenwood is in the Central Newport News neighborhood of Newport News.

Is The Hidenwood in a walkable area?

The Hidenwood has a walk score of 52. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at The Hidenwood?

The Hidenwood's occupancy is 70.4%.

Are pets allowed at The Hidenwood?

Yes, The Hidenwood allows residents to bring their pets.

Who is the administrator of The Hidenwood?

Christopher Cook is the administrator of The Hidenwood.

How many beds does The Hidenwood have?

The Hidenwood has 125 beds.

Has The Hidenwood had any deficiencies?

The Hidenwood has had 24 reported deficiencies according to records from Virginia Department of Social Services (VDSS).

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