The Hidenwood
Nestled amidst Newport News, Virginia’s scenic woods, and beautiful trees, The Hidenwood is a premier senior living community offering a blend of Independent Living, Assisted Living, and specialized Memory Care. The Hidenwood is more than just a residence; it’s a haven for lasting friendships, helpful neighbors, and family roots spanning decades. Residents experience exceptional hospitality, award-winning programs, and delightful cuisine prepared by an on-site chef. The spacious apartments, dedicated staff, and welcoming community make The Hidenwood Retirement Community a choice for those seeking a safe and comfortable environment, promising a true sense of home.
Within The Hidenwood, Inspiritás, their dedicated Memory Care facility, embraces residents facing cognitive challenges with Alzheimer’s and dementia. The Inspiritás program celebrates life in a secure environment that prevents wandering, featuring life havens, interactive art, and serene private gardens. Committed to compassionate senior care in Newport News, Inspiritás addresses emotional, social, physical, spiritual, and cognitive needs. Prioritizing smiles, personalized attention, and encouragement ensures residents and their families find peace of mind in a nurturing environment.
About this community
Occupancy
The Hidenwood is administered by Mr. Christopher Cook.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Inspection violation rate (14% above) 6 Better Metrics better than Virginia average:
• Total deficiencies (25% below)
• Deficiencies per year (25% below)
• Deficiencies per inspection (4% below)
• Inspections with violations (11% below)
• Total complaints (43% below)
• Complaints per year (43% below)
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 24 | 32 | This facility has 25% fewer total deficiencies than a typical Virginia assisted living residence (24 vs. VA avg 32).↓ 25% better |
|
Deficiencies per year
| 4.8 | 6.4 | This facility has 25% fewer deficiencies per year than a typical Virginia assisted living residence (4.8 vs. VA avg 6.4).↓ 25% better |
|
Deficiencies per inspection
| 2.2 | 2.3 | This facility has 4% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.2 vs. VA avg 2.3).↓ 4% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 11 | 14 | This facility has had 21% fewer total inspections than the Virginia average (11 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer |
|
Inspections with violations
| 8 | 9 | This facility has 11% fewer inspections with violations than a typical Virginia assisted living residence (8 vs. VA avg 9).↓ 11% better |
|
Inspection violation rate
| 73% | 64% | This facility has 9 percentage points higher inspection violation rate than a typical Virginia assisted living residence (73% vs. VA avg 64%).↑ 9% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 4 | 7 | This facility has 43% fewer total complaints than a typical Virginia assisted living residence (4 vs. VA avg 7).↓ 43% better |
|
Complaints per year
| 0.8 | 1.4 | This facility has 43% fewer complaints per year than a typical Virginia assisted living residence (0.8 vs. VA avg 1.4).↓ 43% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on May 20, 2025, identified three deficiencies related to resident care, documentation, and staff conduct, with plans of correction requested and some corrective actions taken including staff termination.
- The facility had repeated medication management deficiencies from January 2023 through May 2024, including failure to administer medications on schedule, inaccurate controlled substance counts, and missing PRN medications.
- Renewal inspections in May 2024 and May 2025 found multiple documentation and individualized service plan deficiencies, including unsigned physician orders and incomplete service plans, with ongoing corrective action plans in place.
What does this home offer?
Pets Allowed
Places of interest near The Hidenwood
2.5 miles from city center
Estimated distance in miles from Newport News's city center to The Hidenwood's address, calculated via Google Maps.
— 1.2 miles to nearest hospital (Riverside Regional Medical Center)
Calculate Travel Distance to The Hidenwood
Add your location
Compare Assisted Living around Newport News
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Hidenwood | AL IL MC RC | Newport News (Central Newport News) | 125
Facility
125
VA AVG
96
Rank
#78 / 365 | No |
52
Facility
52
VA AVG
44
Rank
#160 / 446 | - | Mr. Christopher Cook | 70.4% | - | 11 | 72.7%
Facility
72.7%
VA AVG
64.3%
Rank
#252 / 330 | 4
Facility
4
VA AVG
7
Rank
#181 / 330 | 24
Facility
24
VA AVG
32
Rank
#149 / 271 | 2.2
Facility
2.2
VA AVG
2.3
Rank
#160 / 271 |
| Mennowood Retirement Community | AL IL MC | Newport News (North Newport News) | 90
Facility
90
VA AVG
96
Rank
#179 / 365 | No |
53
Facility
53
VA AVG
44
Rank
#159 / 446 | - | Thelma Shaffer | 73.3% | A | 7 | 57.1%
Facility
57.1%
VA AVG
64.3%
Rank
#169 / 330 | 2
Facility
2
VA AVG
7
Rank
#110 / 330 | 15
Facility
15
VA AVG
32
Rank
#107 / 271 | 2.1
Facility
2.1
VA AVG
2.3
Rank
#152 / 271 |
| Hilton Plaza Inc. | AL IL | Newport News (South Newport News) | 71
Facility
71
VA AVG
96
Rank
#244 / 365 | No |
57
Facility
57
VA AVG
44
Rank
#132 / 446 | Private / Semi-Private Rooms | Ms. Nina Taylor | 81.7% | - | 16 | 68.8%
Facility
68.8%
VA AVG
64.3%
Rank
#236 / 330 | 5
Facility
5
VA AVG
7
Rank
#200 / 330 | 93
Facility
93
VA AVG
32
Rank
#253 / 271 | 5.8
Facility
5.8
VA AVG
2.3
Rank
#252 / 271 |
| The Huntington Assisted Living | AL RC | Newport News (Warwick) | 52
Facility
52
VA AVG
96
Rank
#298 / 365 | Yes |
55
Facility
55
VA AVG
44
Rank
#149 / 446 | Studio / 1 Bed | Stephen Berczek | - | - | 1 | 0%
Facility
0%
VA AVG
64.3%
Rank
#1 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | -
Facility
-
VA AVG
32
Rank
#1 / 271 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 271 |
| Golden Care Services | AL RESC RC | Newport News (South Newport News) | 8
Facility
8
VA AVG
96
Rank
#346 / 365 | No |
41
Facility
41
VA AVG
44
Rank
#240 / 446 | - | Yanova S Mitchener | 87.5% | - | 2 | 100%
Facility
100%
VA AVG
64.3%
Rank
#318 / 330 | 0
Facility
0
VA AVG
7
Rank
#1 / 330 | 9
Facility
9
VA AVG
32
Rank
#71 / 271 | 4.5
Facility
4.5
VA AVG
2.3
Rank
#240 / 271 |
Financial Assistance for
Assisted Living in Virginia
The Hidenwood is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Frequently Asked Questions about The Hidenwood
What neighborhood is The Hidenwood in?
The Hidenwood is in the Central Newport News neighborhood of Newport News.
Is The Hidenwood in a walkable area?
The Hidenwood has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does The Hidenwood's license expire?
According to VA state health department records, The Hidenwood's license expires on June 27, 2026.
What is the occupancy rate at The Hidenwood?
The Hidenwood's occupancy is 70%.
Are pets allowed at The Hidenwood?
Yes, The Hidenwood allows residents to bring their pets.
Who is the administrator of The Hidenwood?
Mr. Christopher Cook is the administrator of The Hidenwood.
How many beds does The Hidenwood have?
The Hidenwood has 125 beds.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Assisted Living Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance





