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Mennowood Retirement Community
Assisted Living, Independent Living & Memory Care · Newport News, VA
Exterior view of Mennowood Retirement Community building Matterport Tour Exterior view of Mennowood Retirement Community Bright interior of a resident's living space Cozy seating area with a fireplace and tea set

Mennowood Retirement Community

Assisted Living, Independent Living & Memory Care · Newport News, VA
13030 Warwick Blvd, Newport News, VA 23602 View map Calculator: See prices in your area
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Overview of Mennowood Retirement Community

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Mennowood Retirement Community is a haven of timeless elegance and serene tranquility. Situated in the picturesque Newport News, Virginia, this beautiful home offers a range of exceptional services, including assisted living facilities, memory care living, and thoughtfully designed independent living floor plans. Prepare to be captivated by their exquisite apartments, which serve as the foundation for a vibrant and worry-free lifestyle. With licensed nurses available 24 hours a day, families can rest assured that their loved ones receive the highest level of care and support.

Embrace a world of possibilities within the community’s extensive array of amenities. From an art studio and library to a well-equipped fitness center and a soothing beauty shop, Mennowood Retirement Community provides residents with numerous opportunities to engage their passions and enhance their well-being. The community also offers a variety of independent living floor plans, allowing individuals to choose a layout that suits their preferences and lifestyle. Mennowood Retirement Community invites you to embark on a remarkable journey filled with engaging activities, exceptional amenities, and a sense of belonging.

Facility Direct Line (757) 249-0355
Facility Direct Line (757) 249-0355
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Bed community size
90-bed community Rank #179 / 365Bed count — State benchmarkedThis home is ranked 179th out of 365 homes in Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 53 / 100 Rank #159 / 446Walk Score — State benchmarkedThis home is ranked 159th out of 446 homes in Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
73%
Rank #144 / 297Occupancy rate — State benchmarkedThis home is ranked 144th out of 297 homes in Virginia for Occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 297. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Virginia average: 85.7%
Occupied beds
66 / 90
Average occupied beds in Virginia homes 98 beds

License Details

Facility TypeAssisted Living Facility
StatusActive
ExpirationJune 16, 2026 Expired
QualificationSpecial Care Unit | Residential and Assisted Living Care | Non-Ambulatory

Ownership & Operating Entity

Mennowood Retirement Community is administered by Thelma Shaffer.

Profit StatusFor-profit

Memory & Specialized Care

1 service
No Alzheimer's certification

Contact Information

Business Hours24 hours , 7 days -- 24 hours

Additional Policies & Features

Pets not allowed

Contact Mennowood Retirement Community

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2020 · 6 years of data 15 deficiencies 2 complaints 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average
Overall vs. VA average 0 Worse No metrics in this bucket. 7 Better Metrics better than Virginia average:
• Total deficiencies (53% below)
• Deficiencies per year (53% below)
• Deficiencies per inspection (9% below)
• Inspections with violations (56% below)
• Inspection violation rate (11% below)
• Total complaints (71% below)
• Complaints per year (75% below)
Latest Inspection March 24, 2025 Renewal

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1532 This facility has 53% fewer total deficiencies than a typical Virginia assisted living residence (15 vs. VA avg 32).↓ 53% better
Deficiencies per year Info Average deficiencies per year since 2020. 2.55.3 This facility has 53% fewer deficiencies per year than a typical Virginia assisted living residence (2.5 vs. VA avg 5.3).↓ 53% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.12.3 This facility has 9% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.1 vs. VA avg 2.3).↓ 9% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 714 This facility has had 50% fewer total inspections than the Virginia average (7 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 50% fewer
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 49 This facility has 56% fewer inspections with violations than a typical Virginia assisted living residence (4 vs. VA avg 9).↓ 56% better
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 57%64% This facility has 7 percentage points lower inspection violation rate than a typical Virginia assisted living residence (57% vs. VA avg 64%).↓ 7% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 27 This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better
Complaints per year Info Average complaints per year since 2020. 0.31.2 This facility has 75% fewer complaints per year than a typical Virginia assisted living residence (0.3 vs. VA avg 1.2).↓ 75% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on March 24, 2025 found six deficiencies related to resident records, individualized service plans, and medication management.
  • The March 11, 2024 monitoring inspection identified two deficiencies including unsigned individualized service plans and blood glucose monitoring lapses.
  • The facility had repeated failures over multiple inspections to maintain signed individualized service plans and proper medication storage and orders.
Show Inspection Reports

Managed by Thelma Shaffer

Administrator

Matterport

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Places of interest near Mennowood Retirement Community

Address 2.7 miles from city center Info Estimated distance in miles from Newport News's city center to Mennowood Retirement Community's address, calculated via Google Maps. — 2.46 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)

Calculate Travel Distance to Mennowood Retirement Community

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Compare Assisted Living around Newport News

The information below is reported by the Virginia Department of Social Services and Department of Health.

The Hidenwood
AL
IL
MC
RC
Newport News (Central Newport News)
125
Facility 125
VA AVG 96
Rank #78 / 365
No
52
Facility 52
VA AVG 44
Rank #160 / 446
-Mr. Christopher Cook 70.4% -11
72.7%
Facility 72.7%
VA AVG 64.3%
Rank #252 / 330
4
Facility 4
VA AVG 7
Rank #181 / 330
24
Facility 24
VA AVG 32
Rank #149 / 271
2.2
Facility 2.2
VA AVG 2.3
Rank #160 / 271
Mennowood Retirement Community
AL
IL
MC
Newport News (North Newport News)
90
Facility 90
VA AVG 96
Rank #179 / 365
No
53
Facility 53
VA AVG 44
Rank #159 / 446
-Thelma Shaffer 73.3% A7
57.1%
Facility 57.1%
VA AVG 64.3%
Rank #169 / 330
2
Facility 2
VA AVG 7
Rank #110 / 330
15
Facility 15
VA AVG 32
Rank #107 / 271
2.1
Facility 2.1
VA AVG 2.3
Rank #152 / 271
Hilton Plaza Inc.
AL
IL
Newport News (South Newport News)
71
Facility 71
VA AVG 96
Rank #244 / 365
No
57
Facility 57
VA AVG 44
Rank #132 / 446
Private / Semi-Private RoomsMs. Nina Taylor 81.7% -16
68.8%
Facility 68.8%
VA AVG 64.3%
Rank #236 / 330
5
Facility 5
VA AVG 7
Rank #200 / 330
93
Facility 93
VA AVG 32
Rank #253 / 271
5.8
Facility 5.8
VA AVG 2.3
Rank #252 / 271
The Huntington Assisted Living
AL
RC
Newport News (Warwick)
52
Facility 52
VA AVG 96
Rank #298 / 365
Yes
55
Facility 55
VA AVG 44
Rank #149 / 446
Studio / 1 BedStephen Berczek--1
0%
Facility 0%
VA AVG 64.3%
Rank #1 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
-
Facility -
VA AVG 32
Rank #1 / 271
0.0
Facility 0.0
VA AVG 2.3
Rank #1 / 271
Golden Care Services
AL
RESC
RC
Newport News (South Newport News)
8
Facility 8
VA AVG 96
Rank #346 / 365
No
41
Facility 41
VA AVG 44
Rank #240 / 446
-Yanova S Mitchener 87.5% -2
100%
Facility 100%
VA AVG 64.3%
Rank #318 / 330
0
Facility 0
VA AVG 7
Rank #1 / 330
9
Facility 9
VA AVG 32
Rank #71 / 271
4.5
Facility 4.5
VA AVG 2.3
Rank #240 / 271
View all Nearby Homes

Financial Assistance for
Assisted Living in Virginia

Mennowood Retirement Community is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.

Get Financial aid guidance

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled
General Virginia resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
VA

Managed care model; high demand in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+
General Virginia resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
VA

Limited grants; rural/urban balance.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)
General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.
Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL
Asset Limits Limited assets (excludes home, car); varies by DSS.
VA

Serves ~5,000 annually; focuses on low-income independence.

Benefits
Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)
General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.
Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.
Asset Limits $2,000 individual
VA

Serves 4,000; personal needs allowance ($90/month).

Benefits
Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled
General VA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
VA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized
General VA resident, low-income household.
Income Limits (2025) ~$3,970/month 185% FPL
Asset Limits Not assessed.
VA

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits
Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General VA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
VA

High veteran population; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled
General VA resident, homeowner, income/asset limits vary by locality.
Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000
Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000
VA

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits
Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+
General VA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
VA

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits
Vouchers (~$50-$75/season) for produce at farmers’ markets

Frequently Asked Questions about Mennowood Retirement Community

What neighborhood is Mennowood Retirement Community in?

Mennowood Retirement Community is in the North Newport News neighborhood of Newport News.

Is Mennowood Retirement Community in a walkable area?

Mennowood Retirement Community has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

When does Mennowood Retirement Community's license expire?

According to VA state health department records, Mennowood Retirement Community's license expires on June 16, 2026.

What is the occupancy rate at Mennowood Retirement Community?

Mennowood Retirement Community's occupancy is 73%.

Are pets allowed at Mennowood Retirement Community?

No, Mennowood Retirement Community has a no-pet policy.

Does Mennowood Retirement Community operate as a for-profit or non-profit?

Mennowood Retirement Community is registered as a for-profit in VA.

Who is the administrator of Mennowood Retirement Community?

Thelma Shaffer is the administrator of Mennowood Retirement Community.

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