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Nursing Home in Plymouth

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Trillium Woods

Nursing Home in Plymouth

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Trillium Woods

Overview of Trillium Woods

Trillium Woods, situated in Plymouth, Minnesota, is an optimal choice for a retirement community that caters to the needs of loved ones. Occupying 46 acres of property with lakes and scenic views, its location provides a serene backdrop. Residents benefit from convenient access to Greater Minneapolis downtown areas, making Trillium Woods an appealing option. The community excels in offering a range of amenities and well-designed apartment homes that elevate senior living, encompassing memory care, assisted living, skilled nursing care, rehabilitation, and independent senior living options.

Trillium Woods, a multi-awarded community, earns its accolades through various services and amenities. Going beyond basic offerings, the community provides a luxurious lifestyle with medical services, such as rehabilitative therapy (physical, occupational, speech), stroke recovery, and pain management– among many others.

Managed by Joseph “Joe” Amend-Marshall

Executive Director

Over 20 years of experience

Joseph “Joe” Amend-Marshall is the Executive Director at Trillium Woods, bringing over 20 years of senior living experience. He is a licensed nursing home administrator and assisted living director with a Master of Arts in Health & Human Service Administration. Joe is passionate about aging well and enhancing life in a continuing care retirement community, focusing on exceptional resident service and building a cohesive team.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Massachusetts average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
5/5
Massachusetts average: 3.0/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Massachusetts average: 3.8/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Massachusetts average: 3.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
6h 11m per day

This home provides 21% more nursing time per resident than the Massachusetts average.

Massachusetts average: 5h 7m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 44

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Massachusetts average
Occupancy rate 72.7%
Residents per day 32
Occupancy rate
72.7%
Residents per day
32

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

60% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 19 days

Finances and operations

Voluntary non-profit community
Home revenue
$24.7M
Operating deficit
-$7.9M
Voluntary non-profit community
Home revenue
$24.7M
Operating deficit
-$7.9M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.3M
29.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$25.3M
Total costs $32.6M
Years in operation
10 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 4 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Additional Licensing Details

CMS Certification Number245627

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactNancy Birkholtz, Marketing Assistant

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Skilled Nursing

Additional Services

1 service
Rehabilitation

Amenities & Lifestyle

0 amenities
Specific ProgramsCommunity Life, Services & Amenities, Dining Options, Active Lifestyle, Health Care Navigator, Testimonials, Campus Map, Independent Living, Assisted Living, Memory Care, Health Services, Skilled Nursing, Rehabilitation, Gallery, About Us, Community Outreach, Our Team, Contact, Blog, Events, Careers

Types of Care at Trillium Woods

Assisted Living Skilled Nursing Memory Care

Inspection History

In Massachusetts, the Department of Health, Health Regulation Division is the primary authority for conducting onsite inspections and reporting on the quality of care in residential facilities.

3 visits/inspections

1 visits/inspections triggered by complaints

1 routine inspections

Results

2 with issues

1 without issues

Latest inspection

Date September 12, 2024
Routine

4 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Massachusetts average: 10 deficiencies

Health Inspection History

Inspections
Total health inspections 2

Massachusetts average 4.5


Last Health inspection on Sep 2024

Total health citations 4

Massachusetts average 32.7

Citations per inspection
2

Massachusetts average 7.24


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 4 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 0.3


Serious Health citations More info 0
100% better than Massachusetts average

Massachusetts average: 1.5

0 critical citations More info Massachusetts average: 0.3

0 serious citations More info Massachusetts average: 1.5

3 moderate citations More info Massachusetts average: 29.7

1 minor citation More info Massachusetts average: 1.3
Citations history (last 3 years)
Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Sep 12, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Sep 12, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Jun 02, 2022
Corrected

Nursing Services minor citation Info Issues related to the availability and quality of nursing staff and the care they provide. Jun 02, 2022
Corrected

Compare Nursing Homes around Plymouth The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.

5 facilities compared · CMS & MA Dept. of Health data · Updated Apr 2026

Filter by care type
Trillium Woods
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

N

Nursing

Plymouth
44
87.2%
+9%
6.18
+40%
+30%
0
4
2.0
0
41
A+
4
Lcs Trillium Woods Jv Llc
$6.8M
$7.3M
106.6%
245627
The Birches at Trillium Woods
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

N

Nursing

Plymouth
44
87.2%
+9%
6.18
+40%
+30%
0
4
2.0
0
41
-
4
Lcs Trillium Woods Jv Llc
$6.8M
$7.3M
106.6%
245627
Interlude Restorative Suites
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

N

Nursing

Plymouth
50
83.1%
+4%
5.01
+15%
+5%
1
19
3.2
2
46
-
34
Allina Health System
$14.0M
$6.7M
47.8%
245624
Mission Nursing Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Plymouth
65
83.8%
+5%
4.91
+77%
+3%
0
27
3.9
1
56
A+
6
Missions, Inc Programs
$8.4M
$4.2M
49.6%
245546
The Waters of Plymouth
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

N

Nursing

Plymouth
-
-
-
-
-
-
-
-
-
0
0
0.0
0
-
-
47
-
-
-
-
-

Places of interest near Trillium Woods

Address 4.9 miles from city center — 7.55 miles to nearest hospital (North Memorial Health - Robbinsdale Hospital)

Calculate Travel Distance to Trillium Woods

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 110
Employees 92
Contractors 18
Staff to resident ratio 2.56:1
50% better than Massachusetts average

Massachusetts average ratio: 1.70:1

Avg staff/day 35
Average shift 7.3 hours
8% worse than Massachusetts average

Massachusetts average: 7.9 hours

Total staff hours (quarter) 23,349
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 44
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

8.5%

1,991 contractor hours this quarter

Respiratory Therapy Technician: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Speech Language Pathologist: 2 Occupational Therapy Aide: 2 Occupational Therapy Assistant: 2 Certified Nursing Assistant: 1 Physical Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant4314410,78891100%8
Registered Nurse210213,07791100%7.4
Licensed Practical Nurse110112,93491100%7.7
Other Dietary Services Staff6061,7049099%7.7
Clinical Nurse Specialist2028645965%8
Dental Services Staff2027266268%7.7
Physical Therapy Assistant0336666774%5.4
Speech Language Pathologist0226076976%4.8
Administrator1015126470%8
Nurse Practitioner1015126470%8
Occupational Therapy Aide1233035358%5.4
Respiratory Therapy Technician0332405662%3.9
Qualified Social Worker0331884752%3.7
Physical Therapy Aide0111022022%5.1
Medication Aide/Technician404901314%6.4
Medical Director0112433%8
Occupational Therapy Assistant022132426%0.5
44 Certified Nursing Assistant
% of Days 100%
21 Registered Nurse
% of Days 100%
11 Licensed Practical Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 99%
2 Clinical Nurse Specialist
% of Days 65%
2 Dental Services Staff
% of Days 68%
3 Physical Therapy Assistant
% of Days 74%
2 Speech Language Pathologist
% of Days 76%
1 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 70%
3 Occupational Therapy Aide
% of Days 58%
3 Respiratory Therapy Technician
% of Days 62%
3 Qualified Social Worker
% of Days 52%
1 Physical Therapy Aide
% of Days 22%
4 Medication Aide/Technician
% of Days 14%
1 Medical Director
% of Days 3%
2 Occupational Therapy Assistant
% of Days 26%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
43 residents
Residents by payment source
Medicare
7 residents (16.3%)
Private pay or other
36 residents (83.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.3
In line with Massachusetts average

Massachusetts average: 11.1

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.7
14% worse than Massachusetts average

Massachusetts average: 22.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 26.8%
41% worse than Massachusetts average

Massachusetts average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.4%
23% better than Massachusetts average

Massachusetts average: 23.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.0%
28% worse than Massachusetts average

Massachusetts average: 25.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 9.5%
153% worse than Massachusetts average

Massachusetts average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.0%
100% better than Massachusetts average

Massachusetts average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.1%
23% better than Massachusetts average

Massachusetts average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.8%
56% better than Massachusetts average

Massachusetts average: 4.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 12.2%
181% worse than Massachusetts average

Massachusetts average: 4.4%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.0%
45% worse than Massachusetts average

Massachusetts average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Massachusetts average

Massachusetts average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Massachusetts average

Massachusetts average: 96.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
12% better than Massachusetts average

Massachusetts average: 88.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Massachusetts average

Massachusetts average: 1.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.8%
14% better than Massachusetts average

Massachusetts average: 82.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Massachusetts Seniors

Get financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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