Cleanliness, hygiene, and facility upkeep
Consistent reports of poor hygiene and cleanliness standards, with multiple mentions of dirty facilities, unclean rooms, and unsanitary conditions such as foul odors and filthy equipment.

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Nestled in the heart of Flint, Michigan, Heritage Manor Healthcare Center offers a haven of support for individuals seeking skilled nursing, memory care, and rehabilitation services. With its 167-bed capacity, the home stands as a testament to its commitment to providing top-notch care. The center boasts a comprehensive array of medical services, encompassing psychiatry, pain management, cardiac care, bone care, and more. Located close to various local conveniences, including retail stores and medical services, the center ensures that residents have easy access to essential resources, facilitating a sense of comfort and convenience in their everyday lives.
Heritage Manor places great importance on emotional well-being, recognizing that healing extends beyond the physical realm. Through resident and family counseling, they foster an environment of open communication and guidance, offering a safe space for individuals to share their concerns and seek solace during challenging times. Additionally, the center provides hospice and respite care, offering specialized attention and comfort when it matters most. With a steadfast commitment to excellence and a deep understanding of individual needs, Heritage Manor stands as a pillar of compassion and support in the community.
Consistent reports of poor hygiene and cleanliness standards, with multiple mentions of dirty facilities, unclean rooms, and unsanitary conditions such as foul odors and filthy equipment.
There are significant issues with staff responsiveness and communication, with complaints about unreturned phone calls, slow response times to patient needs, and unprofessional behavior from the front desk staff.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
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