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Complete Care Groton Regency stands as a beacon of clinical excellence, proudly serving the senior community in Connecticut. With a deep-rooted commitment to compassion, they offer an array of specialized services including memory care, respiratory support, orthopedic rehabilitation, cardiovascular care, and more. Guided by a team of skilled nursing professionals, this facility ensures round-the-clock availability of physicians, therapists, and specialists, empowering residents with comprehensive medical care.
Every room is equipped with complimentary Wi-Fi and cable TV, allowing residents to stay connected and entertained. Additional amenities include access to professional stylist services, enabling residents to maintain their personal grooming preferences with ease. To enhance the overall quality of life, a diverse calendar of engaging activities is offered, allowing residents to explore their interests and socialize. Whether it’s finding solace in the serene courtyard gardens or mingling in inviting lounges, residents have ample spaces to enjoy meaningful interactions. The dining experience at Complete Care Groton Regency is also elevated with restaurant and café-style options, serving delicious meals tailored to individual preferences and dietary requirements.
Jeffrey Turner serves as the Administrator at Complete Care at Groton Regency LLC. He leads the community with a focus on establishing strong relationships with residents and fostering a dedicated, long-tenured staff committed to excellence in care.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
May provide extensive amenities, services and programs.
Lower occupancy suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
39% of new residents, usually for short-term rehab.
41% of new residents, often for short stays.
20% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
In line with Connecticut average
Key information about the people who lead and staff this community.
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
2 visits/inspections triggered by complaints
7 routine inspections
5 with issues
0 without issues
Connecticut average: 13 visits/inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
The most recent inspection on October 28, 2025, found no deficiencies during a complaint investigation. Earlier inspections showed a mixed history, with some deficiencies related mainly to resident safety and staff reporting, including substantiated complaints about resident-to-resident altercations and failure to follow care plans. Prior reports also noted issues with medication administration, environmental conditions, and staff performance reviews, but enforcement actions such as fines or license suspensions were not listed in the available reports. Most complaint investigations were unsubstantiated except for a few substantiated cases involving resident mistreatment and safety concerns. The facility appears to have addressed many prior deficiencies, as more recent inspections have found no violations, indicating some improvement over time.
State average 5.7
Last Health inspection on Nov 2025
State average 32
State average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 21 citations resulted from standard inspections; and 6 of 21 resulted from complaint investigations.
0
100% better than State average
State average: 0.3
0
100% better than State average
State average: 0.7
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Nov 14, 2025
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 14, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 07, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 07, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
2.2 miles from city center — 0.84 miles to nearest hospital (Child & Family Agency)
1145 Poquonnock Road Groton, CT 06340
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
39% worse than Connecticut average
Connecticut average ratio: 1.88:1
0% compared with Connecticut average
Connecticut average: 7.5 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
No contractors work on this role.
Total hours from contractors
3,285 contractor hours this quarter
| Certified Nursing Assistant | 60 | 0 | 60 | 21,511 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 21 | 0 | 21 | 7,862 | 91 | 100% | 8.5 |
| Medication Aide/Technician | 16 | 0 | 16 | 4,985 | 91 | 100% | 7 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 3,860 | 91 | 100% | 8 |
| Registered Nurse | 9 | 0 | 9 | 2,937 | 91 | 100% | 8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,788 | 90 | 99% | 7.7 |
| Physical Therapy Aide | 0 | 2 | 2 | 997 | 65 | 71% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 944 | 65 | 71% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 752 | 70 | 77% | 7.9 |
| Mental Health Service Worker | 4 | 0 | 4 | 605 | 61 | 67% | 8.1 |
| Physical Therapy Assistant | 0 | 1 | 1 | 527 | 66 | 73% | 8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 526 | 68 | 75% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 511 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 484 | 62 | 68% | 7.8 |
| Dental Services Staff | 2 | 0 | 2 | 348 | 47 | 52% | 7.3 |
| Dietitian | 1 | 0 | 1 | 296 | 37 | 41% | 8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
5% better than Connecticut average
Connecticut average: 10.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.4
In line with Connecticut average
Connecticut average: 21.1
Percent of long-stay residents whose need for help with daily activities has increased
17.4%
8% better than Connecticut average
Connecticut average: 18.9%
Percent of long-stay residents whose ability to move independently worsened
15.4%
20% better than Connecticut average
Connecticut average: 19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.4%
26% worse than Connecticut average
Connecticut average: 24.9%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
27% worse than Connecticut average
Connecticut average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
6.2%
35% worse than Connecticut average
Connecticut average: 4.6%
Percent of long-stay residents with a urinary tract infection
0.5%
73% better than Connecticut average
Connecticut average: 1.7%
Percent of long-stay residents who lose too much weight
5.9%
6% better than Connecticut average
Connecticut average: 6.3%
Percent of long-stay residents who have depressive symptoms
43.5%
187% worse than Connecticut average
Connecticut average: 15.2%
Percent of long-stay residents who received an antipsychotic medication
26.3%
53% worse than Connecticut average
Connecticut average: 17.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
13% better than Connecticut average
Connecticut average: 87.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
6% better than Connecticut average
Connecticut average: 93.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
40% better than Connecticut average
Connecticut average: 70.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Connecticut average
Connecticut average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.3%
35% better than Connecticut average
Connecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Historical financial and operational data for Complete Care at Groton Regency LLC based on CMS SNF Cost Reports.
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