Total health inspections
7
Louisiana average 6.5
Last Health inspection on May 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
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Memory Care in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southern Hills Healthcare and Rehabilitation
Memory Care in Shreveport
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southern Hills Healthcare and Rehabilitation
With an established philosophy of service dedicated to the needs, privacy, dignity, and equality of every resident, Southern Hill Healthcare & Rehabilitation is a top choice for memory care assisted living in Shreveport. In the face of challenges and unexpected emergencies as one can expect when handling conditions such as Alzheimer’s and dementia, Southern Hill’s well-equipped staff dedicated to compassionate care, have got you covered. Understanding that specialized approaches and attention is needed for these cases, a broad spectrum of activities developed to stimulate, exercise, and nurture constitute a holistic strategy. Family members are also made part of the resident’s care team, enabling personnel to truly and organically establish rapport for effective routine planning that respects their resident’s individuality.
Worries about unassisted exit are quashed thanks to their unobtrusive transmitter system that allows residents to freely move about without fear for safety. Basic creature comforts are all provided at quality, including lush landscaped gardens, comfortable private and semi-private rooms, hydrotherapy spa rooms, beautiful common spaces for socialization and family visits to promote memory care support groups, and an advanced rehabilitation gym.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
101
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
73.3%
Residents per day (avg)
74
Occupancy rate
73.3%
Residents per day (avg)
74
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
40% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
40% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Privately-owned community
Home revenue
$6.8M
Operating loss
-$5.1K
Privately-owned community
Home revenue
$6.8M
Operating loss
-$5.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.8M
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Types of Care at Southern Hills Healthcare and Rehabilitation
Skilled Nursing
Memory Care
Hospice Care
Health Inspection History
Inspections
Total health citations
24
Louisiana average 25.7
Citations per inspection
3.43
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
264% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
4 critical citations
0 serious citations
20 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care critical citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 14, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
May 14, 2025
Corrected
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 07, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 07, 2025
Corrected
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 07, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 07, 2025
Corrected
Administration critical citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Feb 07, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Feb 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Memory Care around Shreveport The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
Heritage Manor Stratmore Nursing & Rehabilitation Center
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Shreveport (Springlake, University Terrace)
142
No
11
-
20
A+
Southern Hills Healthcare and Rehabilitation
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Shreveport (Hyde Park, Brookwood, Southern Hills)
101
No
34
-
-
-
Southern Oaks Nursing & Rehabilitation Center, LLC
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Shreveport (Highland, Stoner Hill)
61
No
44
-
-
-
Places of interest near Southern Hills Healthcare and Rehabilitation
11.7 miles from city center — 0.26 miles to nearest hospital (Willis Knighton South)
Calculate Travel Distance to Southern Hills Healthcare and Rehabilitation
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
126
Employees
97
Contractors
29
Staff to resident ratio
1.70:1
9% better than Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
43
Average shift
7.4 hours
10% worse than Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
28,821
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
7.2%
2,084 contractor hours this quarter
Qualified Social Worker: 6
Physical Therapy Aide: 6
Speech Language Pathologist: 5
Respiratory Therapy Technician: 4
Physical Therapy Assistant: 3
Medical Director: 2
Clinical Nurse Specialist: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 59 | 0 | 59 | 17,974 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 28 | 0 | 28 | 7,257 | 91 | 100% | 8.2 |
| Physical Therapy Aide | 0 | 6 | 6 | 883 | 69 | 76% | 4.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 585 | 72 | 79% | 6.2 |
| Registered Nurse | 8 | 0 | 8 | 551 | 67 | 74% | 6.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 443 | 56 | 62% | 7.9 |
| Qualified Social Worker | 0 | 6 | 6 | 244 | 61 | 67% | 2.5 |
| Physical Therapy Assistant | 0 | 3 | 3 | 116 | 62 | 68% | 1.7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 87 | 64 | 70% | 1.3 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 74 | 8 | 9% | 9.3 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 10 | 11% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 4 | 4% | 6.1 |
| Medical Director | 0 | 2 | 2 | 24 | 13 | 14% | 1.8 |
59 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
6 Physical Therapy Aide
% of Days
76%
5 Speech Language Pathologist
% of Days
79%
8 Registered Nurse
% of Days
74%
1 Administrator
% of Days
70%
1 Nurse Practitioner
% of Days
62%
6 Qualified Social Worker
% of Days
67%
3 Physical Therapy Assistant
% of Days
68%
4 Respiratory Therapy Technician
% of Days
70%
1 Clinical Nurse Specialist
% of Days
9%
1 Occupational Therapy Aide
% of Days
11%
1 Occupational Therapy Assistant
% of Days
4%
2 Medical Director
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
74 residents
Residents by payment source
Medicare
5 residents (6.8%)
Medicaid
55 residents (74.3%)
Private pay or other
14 residents (18.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
30% worse than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
47% worse than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
51% worse than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
31.4%
Percent of long-stay residents whose ability to move independently worsened
31.4%
34% worse than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
61% worse than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
53% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
19% worse than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.8%
Percent of long-stay residents with a urinary tract infection
2.8%
In line with Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.9%
Percent of long-stay residents who lose too much weight
0.9%
83% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.3%
Percent of long-stay residents who have depressive symptoms
3.3%
103% worse than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
25.5%
Percent of long-stay residents who received an antipsychotic medication
25.5%
25% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.78
Number of hospitalizations per 1,000 long-stay resident days.
2.78
7% worse than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.54
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.54
8% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
20% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
41% better than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
29% better than Louisiana averageLouisiana average: 76.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
30% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
36% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.2%
12% worse than Louisiana averageLouisiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.6%
Rate of successful return to home or community from a skilled nursing facility.
44.6%
12% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$71K
31% lower than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$71K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2025
$44K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Southern Hills Healthcare and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
73.3%
↑ 3.9pp vs 2022
Net Income
-$5.1K
↓ ~$4.7K vs 2022
Total Payroll
$4.5M
↑ ~$557.0K vs 2022
Profit Margin
-0.1%
↓ 0.1pp vs 2022
Loading trend charts...
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