Total health inspections
7
Louisiana average 6.5
Last Health inspection on May 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Southern Hills Healthcare and Rehabilitation
Nursing Home, Skilled Nursing, Memory Care & Hospice Care · Shreveport, LA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southern Hills Healthcare and Rehabilitation
Nursing Home, Skilled Nursing, Memory Care & Hospice Care · Shreveport, LA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Southern Hills Healthcare and Rehabilitation accepts Medicare, Medicaid, and private pay.
With an established philosophy of service dedicated to the needs, privacy, dignity, and equality of every resident, Southern Hill Healthcare & Rehabilitation is a top choice for memory care assisted living in Shreveport. In the face of challenges and unexpected emergencies as one can expect when handling conditions such as Alzheimer’s and dementia, Southern Hill’s well-equipped staff dedicated to compassionate care, have got you covered. Understanding that specialized approaches and attention is needed for these cases, a broad spectrum of activities developed to stimulate, exercise, and nurture constitute a holistic strategy. Family members are also made part of the resident’s care team, enabling personnel to truly and organically establish rapport for effective routine planning that respects their resident’s individuality.
Worries about unassisted exit are quashed thanks to their unobtrusive transmitter system that allows residents to freely move about without fear for safety. Basic creature comforts are all provided at quality, including lush landscaped gardens, comfortable private and semi-private rooms, hydrotherapy spa rooms, beautiful common spaces for socialization and family visits to promote memory care support groups, and an advanced rehabilitation gym.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 32nd out of 182 homes in Louisiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 32nd out of 182 homes in Louisiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 28m per day
Rank #32 / 182Nurse hours — State benchmarkedThis home is ranked 32nd out of 182 homes in Louisiana. Shows adjusted nurse hours per resident per day benchmarked to the Louisiana average, with a ranking across 182 Louisiana SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Louisiana avg
+17%
Standout metric
Nurse Aide is +11% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 11m per day | ▼ 42% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 7m per day | ▼ 6% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 35m per day | ▲ 11% State avg: 2h 20m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 31m per day | ▲ 8% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 67% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 7m per day | ▼ 46% State avg: 13m per day · National avg: 29m per day |
Types of Care at Southern Hills Healthcare and Rehabilitation
Skilled Nursing
Memory Care
Hospice Care
Capacity and availability
This home usually has availability
Occupancy rate
73.3%
Rank #98 / 189Occupancy rate — State benchmarkedThis home is ranked 98th out of 189 homes in Louisiana. Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 189. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
176 days
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Health Inspection History
Inspections
Total health citations
24
Rank #103 / 187Health citations — State benchmarkedThis home is ranked 103rd out of 187 homes in Louisiana. Shows this facility's total health deficiency citations benchmarked to the Louisiana State average, with a ranking across all 187 LA SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Louisiana average 25.7
Citations per inspection
3.43
Rank #65 / 187Citations per inspection — State benchmarkedThis home is ranked 65th out of 187 homes in Louisiana. Shows average deficiency citations per CMS inspection for this facility versus the Louisiana mean across 187 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical health citations
4
264% worse than Louisiana averageLouisiana average: 1.1
Serious health citations
0
100% better than Louisiana averageLouisiana average: 0.5
Citations history (last 3 years)
Quality of Care critical citation
May 14, 2025
Corrected
Abuse/Neglect critical citation
Feb 07, 2025
Corrected
Abuse/Neglect critical citation
Feb 07, 2025
Corrected
Administration critical citation
Feb 07, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
122
Employees
94
Contractors
28
Staff to resident ratio
1.65:1
10% better than Louisiana average
Avg staff/day
46
Average shift
7.2 hours
12% worse than Louisiana average
Total staff hours (quarter)
30,549
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
59
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
6.6%
2,020 contractor hours this quarter
Speech Language Pathologist: 6
Qualified Social Worker: 5
Physical Therapy Aide: 5
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Medical Director: 2
Occupational Therapy Assistant: 1
Occupational Therapy Aide: 1
Clinical Nurse Specialist: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 59 | 0 | 59 | 18,959 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 23 | 0 | 23 | 6,863 | 92 | 100% | 8 |
| Registered Nurse | 10 | 0 | 10 | 1,715 | 89 | 97% | 7.5 |
| Physical Therapy Aide | 0 | 5 | 5 | 933 | 73 | 79% | 5 |
| Speech Language Pathologist | 0 | 6 | 6 | 593 | 72 | 78% | 5.9 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Qualified Social Worker | 0 | 5 | 5 | 169 | 67 | 73% | 2.1 |
| Physical Therapy Assistant | 0 | 4 | 4 | 119 | 57 | 62% | 1.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 72 | 56 | 61% | 1.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 32 | 3 | 3% | 10.5 |
| Medical Director | 0 | 2 | 2 | 31 | 16 | 17% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
59 Certified Nursing Assistant
% of Days
100%
23 Licensed Practical Nurse
% of Days
100%
10 Registered Nurse
% of Days
97%
5 Physical Therapy Aide
% of Days
79%
6 Speech Language Pathologist
% of Days
78%
1 Nurse Practitioner
% of Days
67%
1 Administrator
% of Days
67%
5 Qualified Social Worker
% of Days
73%
4 Physical Therapy Assistant
% of Days
62%
3 Respiratory Therapy Technician
% of Days
61%
1 Occupational Therapy Aide
% of Days
7%
1 Clinical Nurse Specialist
% of Days
3%
2 Medical Director
% of Days
17%
1 Occupational Therapy Assistant
% of Days
3%
Penalties and fines
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$71K Rank #133 / 187Federal fines — State benchmarkedThis home is ranked 133rd out of 187 homes in Louisiana. Shows this facility's cumulative CMS federal fine dollars versus the Louisiana average among facilities with fines, and where it ranks among 187 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
31% lower than Louisiana averageLouisiana average: $103K
Number of fines
2
In line with Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$71K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 14, 2025
$27K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 7, 2025
$44K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
30% worse than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.0
47% worse than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
Percent of long-stay residents whose need for help with daily activities has increased
31.1%
51% worse than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
31.4%
Percent of long-stay residents whose ability to move independently worsened
31.4%
34% worse than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.5%
61% worse than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
Percent of long-stay residents experiencing one or more falls with major injury
5.3%
53% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.5%
Percent of long-stay high risk residents with pressure ulcers
7.5%
19% worse than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.8%
Percent of long-stay residents with a urinary tract infection
2.8%
In line with Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.9%
Percent of long-stay residents who lose too much weight
0.9%
83% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.3%
Percent of long-stay residents who have depressive symptoms
3.3%
103% worse than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
25.5%
Percent of long-stay residents who received an antipsychotic medication
25.5%
25% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.78
Number of hospitalizations per 1,000 long-stay resident days.
2.78
7% worse than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.54
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.54
8% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.1%
20% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
41% better than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
29% better than Louisiana averageLouisiana average: 76.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.5%
30% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
36% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
47.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
47.2%
12% worse than Louisiana averageLouisiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.6%
Rate of successful return to home or community from a skilled nursing facility.
44.6%
12% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
40% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
40% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
20% of new residents, often for long-term daily care.
Typical stay
3 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74
Medicare
5
6.8% of residents
Medicaid
55
74.3% of residents
Private pay or other
14
18.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Southern Hills Healthcare and Rehabilitation based on CMS SNF Cost Reports.
Occupancy Rate
73.3%
↑ 3.9pp vs 2022
Net Income
-$5.1K
↓ ~$4.7K vs 2022
Total Payroll
$4.5M
↑ ~$557.0K vs 2022
Profit Margin
-0.1%
↓ 0.1pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$6.8M
Operating loss
-$5.1K
Privately-owned community
Home revenue
$6.8M Rank #149 / 186Revenue — State benchmarkedThis home is ranked 149th out of 186 homes in Louisiana. Shows this facility's annual revenue compared to the Louisiana SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$5.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #97 / 186Payroll — State benchmarkedThis home is ranked 97th out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #97 / 186Payroll — State benchmarkedThis home is ranked 97th out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$6.8M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Southern Hills Healthcare and Rehabilitation
11.7 miles from city center
Estimated distance in miles from Shreveport's city center to Southern Hills Healthcare and Rehabilitation's address, calculated via Google Maps.
— 0.26 miles to nearest hospital (Willis Knighton South)
Calculate Travel Distance to Southern Hills Healthcare and Rehabilitation
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Financial Assistance for
Nursing Home in Louisiana
Southern Hills Healthcare and Rehabilitation is located in Shreveport, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Frequently Asked Questions about Southern Hills Healthcare and Rehabilitation
What neighborhood is Southern Hills Healthcare and Rehabilitation in?
Southern Hills Healthcare and Rehabilitation is in the Hyde Park, Brookwood, Southern Hills neighborhood of Shreveport.
Is Southern Hills Healthcare and Rehabilitation in a walkable area?
Southern Hills Healthcare and Rehabilitation has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the phone number of Southern Hills Healthcare and Rehabilitation?
(318) 688-6691 will put you in contact with the team at Southern Hills Healthcare and Rehabilitation.
Is Southern Hills Healthcare and Rehabilitation Medicare or Medicaid certified?
Yes — Southern Hills Healthcare and Rehabilitation is a CMS-certified provider of Medicare and Medicaid.
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