Her Heart Village
Assisted Living · Jacksonville, FL
Her Heart Village
Assisted Living · Jacksonville, FL
Her Heart Village accepts Medicaid and Veteran Affairs Benefits.
Her Heart Village is a senior living community in Jacksonville. It provides exceptional care and a loving home for residents. The facility has been serving Jacksonville's elderly for over 30 years.
80-bed community Rank #590 / 1065Bed count — State benchmarkedThis home is ranked 590th out of 1065 homes in Florida. Shows this facility's certified or reported bed count compared to other Florida SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 90 / 100 Rank #35 / 1486Walk Score — State benchmarkedThis home is ranked 35th out of 1486 homes in Florida. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Florida SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
About the Community
The facility includes a variety of units such as apartments with kitchenettes, private/semi-private rooms, and some units with private restrooms. It consists of five buildings with only 16 residents each, providing a small home-like environment.
Facility TypeAssisted Living Facility
StatusLicensed
IssuanceNovember 1, 2024
ExpirationOctober 31, 2026
CountyDuval
License Number5221
Her Heart Village is legally operated by Autumn Village, Llc, and administrated by Daniel Cano.
Owner NameAutumn Village, LLC
Profit StatusFor-Profit
Optional State Supplement
2 units
Private
78 units
Total beds
80 units
Staffing
Key information about the people who lead and staff this community.
Creole
English
French
Spanish
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
Admission CriteriaMust pass a level 2 background check
Salon
Dining Room
Courtyard
Transportation
Housekeeping
ActivitiesThe facility has a full and fun activity calendar for residents.
Wellness ProgramThe Adult Day Services Program includes engaging and fun activities, delicious home cooked meals, supervision and assistance with activities of daily living, and can even include assistance with bathing and hygiene care.
Specific ProgramsOur Story, Employment, Virtual Tour, Locations, Her Heart Gardens, Her Heart Village, Adult Day Service
Food DescriptionThe facility provides delicious and healthy food service.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2012 · 14 years of data
25 citations
20 inspections
1 fine
$1.5K fined
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
0vs 3 avg↓ 100% fewer than FL avg
-
1vs 5 avg↓ 80% fewer than FL avg
-
$1.5kvs $11.6k↓ 87% lower than FL avg
Data reflects the most recent 14 years (since 2012).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2012 vs. Florida state average
Overall vs. FL average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at Florida average:
• Citations per inspection (at FL avg) 5 Better Metrics better than Florida average:
• Total citations (24% below)
• Citations per year (25% below)
• Total inspections (23% below)
• Inspections with citations (25% below)
• Inspection citation rate (3% below)
• Citations per inspection (at FL avg) 5 Better Metrics better than Florida average:
• Total citations (24% below)
• Citations per year (25% below)
• Total inspections (23% below)
• Inspections with citations (25% below)
• Inspection citation rate (3% below)
Latest Inspection
February 5, 2025
Complaint
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 33 | This facility has 24% fewer total citations than a typical Florida assisted living residence (25 vs. FL avg 33).↓ 24% better |
|
Citations per year
Average citations per year since 2012.
| 1.8 | 2.4 | This facility has 25% fewer citations per year than a typical Florida assisted living residence (1.8 vs. FL avg 2.4).↓ 25% better |
|
Citations per inspection
Average citations per inspection.
| 1.3 | 1.3 | This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 20 | 26 | This facility has 23% fewer total inspections than a typical Florida assisted living residence (20 vs. FL avg 26).↓ 23% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 12 | 16 | This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 60% | 62% | This facility has 2 percentage points lower inspection citation rate than a typical Florida assisted living residence (60% vs. FL avg 62%).↓ 2% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
HER HEART VILLAGE was last inspected on 2025-02-05, where it reported Deficiencies Cited. Over the reporting period from 2012-12-20 to 2025-04-28, the facility underwent a total of 20 inspections, with all but one citing deficiencies. A total of 25 line items were identified as deficient across these inspections. Common themes included building maintenance and physical plant issues, as well as concerns related to records and documentation, resident care and rights, infection control, dietary services, and emergency planning. The facility has made efforts to address these issues, with a status of Deficiencies Corrected noted in the latest inspection report.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsActivities in this home
- Arts and Crafts
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Other
- Shopping
- Social Events & Outings
- Theater & Movies
Places of interest near Her Heart Village
1.9 miles from city center
Estimated distance in miles from Jacksonville's city center to Her Heart Village's address, calculated via Google Maps.
Calculate Travel Distance to Her Heart Village
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Financial Assistance for
Assisted Living in Florida
Her Heart Village is located in JACKSONVILLE, Florida.
Here are the financial assistance programs available to residents in Florida.
Compare Assisted Living around Jacksonville
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Filter by care type
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Jacksonville (Beach Haven) | 120 | Yes | 17 | San Pablo Alf, LLC. | 20 | 35% | 23 | 1.2 | For-Profit | - | Theresa Mark | - | A+ |
| The Cove at Marsh Landing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jacksonville Beach (The Beaches) | 110 | Yes | 25 | Fellowship Marsh Landing, LLC | 36 | 72.2% | 40 | 1.1 | For-Profit | $1,500 | Jennifer Seitz | - | A+ |
| Brookdale Southside |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Jacksonville (Baymeadows) | 87 | No | 1 | American Retirement Corporation | 17 | 29.4% | 16 | 0.9 | For-Profit | - | Salvatore Decaria | - | C+ |
| Her Heart Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Jacksonville | 80 | No | 90 | Autumn Village, LLC | 20 | 60% | 25 | 1.3 | For-Profit | $1,500 | Daniel Cano | - | - |
| Westminster Woods on Julington Creek |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Fruit Cove (Saint Johns) | 80 | No | 47 | Wesley Manor, Inc. | 21 | 57.1% | 23 | 1.1 | Not-For-Profit | - | David Berlin | - | D+ |
Frequently Asked Questions about Her Heart Village
What languages are spoken at Her Heart Village?
The team at Her Heart Village speaks Creole, English, French, and Spanish.
Who is the owner of Her Heart Village?
The legal owner and operator of Her Heart Village is Autumn Village, Llc.
Is Her Heart Village in a walkable area?
Her Heart Village has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
What is the license number of Her Heart Village?
According to FL state health department records, Her Heart Village's license number is 5221.
When does Her Heart Village's license expire?
According to FL state health department records, Her Heart Village's license expires on October 31, 2026.
What payment types does Her Heart Village accept?
Her Heart Village accepts Medicaid, Other, and VA.
Does Her Heart Village operate as a for-profit or non-profit?
Her Heart Village is registered as a for-profit in FL.
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