Her Heart Village

Assisted Living, Adult Day Care, Hospice Care, Memory Care & Respite Care · Jacksonville, FL

1103 Barrs Street, Jacksonville, FL 32204 View map

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Her Heart Village accepts Medicaid and Veteran Affairs Benefits.

Calculator: See prices in your area

Her Heart Village accepts Medicaid and Veteran Affairs Benefits.

Overview of Her Heart Village

Her Heart Village is an 80-bed assisted living facility composed of five neighborhood-style buildings housing 16 residents each. The campus has operated for over three decades, offering private apartments with kitchenettes, short-term respite care, rehabilitation services, and an adult day program. Multilingual staff provide care in English, Spanish, French, and Creole, and the community coordinates dining, housekeeping, transportation, and a courtyard salon. Situated in a highly walkable urban neighborhood with a Walk Score of 90, many local services are accessible on foot. Medicaid and Veterans Affairs benefits are accepted.

Long-term oversight data compiled across 20 distinct evaluations since 2012 log 25 total deficiencies, an annual average of 2.3 citations that tracks 50% better than the standard Florida average. Because 19 of those 20 visits turned up at least one minor infraction, the property holds a low long-term zero citations-per-inspection rate for flawless reports. Earlier regulatory findings noted occasional challenges regarding medication protocols and staffing documentation, and the home’s enforcement record includes a single historical fine of $1,500.

Public records highlight consistent improvement over the last five years; the facility’s two most recent 2025 evaluations flagged minimal overall deficiencies, with the latest complaint investigation returning a completely clean report. No further state enforcement actions appear on the provider’s record.

Prospective representatives researching local residential care can evaluate this multi-year timeline to gauge the community’s operational stability. Since the state data confirms a decades-long presence with low regulatory counts and clean recent complaint reports, the current files suggest an established and attentive management framework. Arranging an in-person walkthrough is a practical next step to check out the multi-building layout firsthand, explore the walkable neighborhood, and ask the administration about how they handle daily care coordination.

(904) 384-7506 contact@herheartalf.com

80-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 90 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceNovember 1, 2024

ExpirationOctober 31, 2026

CountyDuval

License Number5221

Her Heart Village is legally operated by Autumn Village, Llc, and administrated by Daniel Cano.

Owner NameAutumn Village, LLC

Profit StatusFor-Profit

Optional State Supplement

2 units

Private

78 units

Total beds

80 units

Staffing

Key information about the people who lead and staff this community.

Creole English French Spanish

Rehabilitation Services

Respite Care

Licensed Nurses/CNAs

Admission CriteriaMust pass a level 2 background check

Salon

Dining Room

Courtyard

Transportation

Housekeeping

ActivitiesThe facility has a full and fun activity calendar for residents.

Wellness ProgramThe Adult Day Services Program includes engaging and fun activities, delicious home cooked meals, supervision and assistance with activities of daily living, and can even include assistance with bathing and hygiene care.

Specific ProgramsHer Heart Gardens, Her Heart Village

Food DescriptionThe facility provides delicious and healthy food service.

Since 2012 · 14 years of data 25 citations 20 inspections 1 fine $1.5K fined

Inspection Score

7 points above the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
1
vs 5 avg
↓ 80% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$1.5k
vs $11.6k
↓ 87% lower than FL avg

Data reflects the most recent 14 years (since 2012).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2012 vs. Florida state average

Overall vs. FL average

Latest Inspection February 5, 2025 Complaint

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	25	33	This facility has 24% fewer total citations than a typical Florida assisted living residence (25 vs. FL avg 33).↓ 24% better Rank #401 / 919 Total citations — State benchmarked This home is ranked 401st out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool.
Citations per year Average citations per year since 2012.	1.8	2.4	This facility has 25% fewer citations per year than a typical Florida assisted living residence (1.8 vs. FL avg 2.4).↓ 25% better
Citations per inspection Average citations per inspection.	1.3	1.3	This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg Rank #557 / 919 Citations per inspection — State benchmarked This home is ranked 557th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	20	26	This facility has 23% fewer total inspections than a typical Florida assisted living residence (20 vs. FL avg 26).↓ 23% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	12	16	This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	60%	62%	This facility has 2 percentage points lower inspection citation rate than a typical Florida assisted living residence (60% vs. FL avg 62%).↓ 2% better Rank #521 / 919 Inspection citation rate — State benchmarked This home is ranked 521st out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

February 5, 2025 complaint inspection found no deficiencies and no complaints substantiated.
January 28, 2025 annual inspection identified one Class 3 deficiency related to physical plant safety.
Past inspections showed repeated Class 3 deficiencies in staffing, medication records, and physical plant safety, including multiple citations in 2015 and 2010s.

Show Inspection Reports

Activities in this home

Arts and Crafts
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Other
Shopping
Social Events & Outings
Theater & Movies

1.9 miles from city center Estimated distance in miles from Jacksonville's city center to Her Heart Village's address, calculated via Google Maps.

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Assisted Living around Jacksonville

The information below is reported by the Florida Agency for Health Care Administration (AHCA).


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Her Heart Village	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. ADC Adult Day Care Structured weekday daytime programming for seniors who live at home but need supervision, health monitoring, or social engagement. More affordable than full residential care and a key resource for working family caregivers. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Jacksonville	80 Facility 80 FL AVG 89 Rank #582 / 1074	No	90 Facility 90 FL AVG 40 Rank #35 / 1486	Autumn Village, LLC	90 Facility 90 FL AVG 83 Rank #314 / 876	20	60% Facility 60% FL AVG 61.5% Rank #521 / 919	25 Facility 25 FL AVG 33 Rank #401 / 919	1.3 Facility 1.3 FL AVG 1.3 Rank #557 / 919	For-Profit	$1,500	Daniel Cano	-	-
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What languages are spoken at Her Heart Village?

The team at Her Heart Village speaks Creole, English, French, and Spanish.

Who is the owner of Her Heart Village?

The legal owner and operator of Her Heart Village is Autumn Village, Llc.

Is Her Heart Village in a walkable area?

Her Heart Village has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Her Heart Village?

According to FL state health department records, Her Heart Village's license number is 5221.

When does Her Heart Village's license expire?

According to FL state health department records, Her Heart Village's license expires on October 31, 2026.

What payment types does Her Heart Village accept?

Her Heart Village accepts Medicaid, Other, and VA.

Does Her Heart Village operate as a for-profit or non-profit?

Her Heart Village is registered as a for-profit in FL.

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Her Heart Village