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Her Heart Village
Assisted Living, Adult Day Care, Hospice Care, Memory Care & Respite Care · Jacksonville, FL
Exterior view of a residential care facility. Exterior view of the facility with a fountain and seating Exterior view of Her Heart Gardens Assisted Living with landscaping Aerial view of an assisted living facility surrounded by greenery Exterior view of the assisted living facility with landscaping Aerial view of Her Heart Gardens Assisted Living facility Aerial view of the assisted living facility and grounds Gate leading to the building entrance of the facility. Aerial view of two residential buildings surrounded by greenery. Outdoor patio area with tables and umbrellas Exterior view of assisted living facility entrance Aerial view of residential buildings and gardens. Aerial view of a brick building with parking area. Aerial view of Her Heart Gardens Assisted Living facility Entrance and driveway of Her Heart Gardens Assisted Living Aerial view of the facility building and surrounding area. Aerial view of the facility and surrounding area. Aerial view of the assisted living facility's exterior. Entrance view with vehicles in a tree-lined driveway Dining area with wooden furniture and decor Common area with seating and a piano. A serene outdoor courtyard with greenery and seating. A cozy resident bedroom with two beds. Private resident room with kitchenette and bedroom area View of a resident room with kitchenette and bed Bright dining area with tables and plants A cozy bedroom at an assisted living facility with personal touches Outdoor courtyard with plants and seating area. Dining area with tables and chairs Cozy interior of a resident room with two beds. Cozy common area with seating and piano. Dining area with wooden tables and chairs Outdoor patio with tables and umbrellas Bright dining area with tables and chairs Outdoor seating area with a table and benches Cozy resident room with a bed and decorations Bright dining area with wooden furniture and decor Cozy common area with a piano and sofa. Common area with sofa and piano Outdoor seating area with a garden view Aerial view of a residential area with greenery. Aerial view of the assisted living community area. Interior hallway with decorative furnishings and seating. Interior hallway of an assisted living facility

Her Heart Village

Assisted Living, Adult Day Care, Hospice Care, Memory Care & Respite Care · Jacksonville, FL
1103 Barrs Street, Jacksonville, FL 32204 View map Calculator: See prices in your area
Her Heart Village accepts Medicaid and Veteran Affairs Benefits.
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Her Heart Village accepts Medicaid and Veteran Affairs Benefits.

Overview of Her Heart Village

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Her Heart Village is an 80-bed assisted living facility composed of five neighborhood-style buildings housing 16 residents each. The campus has operated for over three decades, offering private apartments with kitchenettes, short-term respite care, rehabilitation services, and an adult day program. Multilingual staff provide care in English, Spanish, French, and Creole, and the community coordinates dining, housekeeping, transportation, and a courtyard salon. Situated in a highly walkable urban neighborhood with a Walk Score of 90, many local services are accessible on foot. Medicaid and Veterans Affairs benefits are accepted.

Long-term oversight data compiled across 20 distinct evaluations since 2012 log 25 total deficiencies, an annual average of 2.3 citations that tracks 50% better than the standard Florida average. Because 19 of those 20 visits turned up at least one minor infraction, the property holds a low long-term zero citations-per-inspection rate for flawless reports. Earlier regulatory findings noted occasional challenges regarding medication protocols and staffing documentation, and the home’s enforcement record includes a single historical fine of $1,500.

Public records highlight consistent improvement over the last five years; the facility’s two most recent 2025 evaluations flagged minimal overall deficiencies, with the latest complaint investigation returning a completely clean report. No further state enforcement actions appear on the provider’s record.

Prospective representatives researching local residential care can evaluate this multi-year timeline to gauge the community’s operational stability. Since the state data confirms a decades-long presence with low regulatory counts and clean recent complaint reports, the current files suggest an established and attentive management framework. Arranging an in-person walkthrough is a practical next step to check out the multi-building layout firsthand, explore the walkable neighborhood, and ask the administration about how they handle daily care coordination.

Facility Direct Line (904) 384-7506
Facility Direct Line (904) 384-7506 contact@herheartalf.com
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Bed community size
80-bed community Rank #570 / 1058Bed count — State benchmarkedThis home is ranked 570th out of 1058 homes in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 90 / 100 Rank #35 / 1487Walk Score — State benchmarkedThis home is ranked 35th out of 1487 homes in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

License Details

Facility TypeAssisted Living Facility
IssuanceNovember 1, 2024
ExpirationOctober 31, 2026
CountyDuval
License Number5221

Ownership & Operating Entity

Her Heart Village is legally operated by Autumn Village, LLC, and administered by Daniel Cano.

Owner NameAutumn Village, LLC
Profit StatusFor-profit

Type Of Units

Optional State Supplement
2 units
Private
78 units
Total beds
80 units

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole English French Spanish

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Policies & Features

Pets not allowed
Admission CriteriaMust pass a level 2 background check

Amenities & Lifestyle

Salon
Dining Room
Courtyard
Transportation
Housekeeping
Activities
Wellness ProgramAdult Day Services Program, engaging and fun activities, delicious home cooked meals, supervision and assistance with activities of daily living, assistance with bathing and hygiene care
Specific ProgramsHer Heart Gardens, Her Heart Village

Contact Her Heart Village

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Since 2012 · 14 years of data 25 citations 20 inspections 1 fine $1.5K fined
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

7 points above the Florida average for assisted living residences (83/100)

Rank #314 / 876 in Florida Inspection Score — State benchmarked This home is ranked 314th out of 876 homes in Florida for inspection score. Shows this facility's inspection score compared to the Florida average among 876 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 90 out of 100. Letter grade A-. 7 points above the Florida average for assisted living residences (83/100)

Legal Actions Info Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg
  • Fines Total number of fines issued.
    1
    vs 5 avg
    ↓ 80% fewer than FL avg
  • Total amount fined Total dollar amount of fines issued.
    $1.5k
    vs $11.6k
    ↓ 87% lower than FL avg
Data reflects the most recent 14 years (since 2012).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2012 vs. Florida state average
Overall vs. FL average 0 Worse No metrics in this bucket. 1 At Avg Metrics at Florida average:
• Citations per inspection (at FL avg) 3 Better Metrics better than Florida average:
• Total citations (24% below)
• Inspections with citations (25% below)
• Inspection citation rate (3% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 2533 This facility has 24% fewer total citations than a typical Florida assisted living residence (25 vs. FL avg 33).↓ 24% better Rank #391 / 907 Total citations — State benchmarked This home is ranked 391st out of 907 homes in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Info Average citations per inspection. 1.31.3 This facility has citations per inspection in line with the Florida average (1.3 vs. FL avg 1.3).— At avg Rank #545 / 907 Citations per inspection — State benchmarked This home is ranked 545th out of 907 homes in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2026 This facility has had 23% fewer total inspections than the Florida average (20 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 23% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1216 This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 60%62% This facility has 2 percentage points lower inspection citation rate than a typical Florida assisted living residence (60% vs. FL avg 62%).↓ 2% better Rank #512 / 907 Inspection citation rate — State benchmarked This home is ranked 512th out of 907 homes in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • February 5, 2025 complaint inspection found no deficiencies and no complaints substantiated.
  • January 28, 2025 annual inspection identified one Class 3 deficiency related to physical plant safety.
  • Past inspections showed repeated Class 3 deficiencies in staffing, medication records, and physical plant safety, including multiple citations in 2015 and 2010s.
Show Inspection Reports

Activities in this home

  • Arts and Crafts
  • Dancing
  • Exercise Classes
  • Games & Cards
  • Gardening
  • Music Programs
  • Other
  • Shopping
  • Social Events & Outings
  • Theater & Movies

Places of interest near Her Heart Village

Address 1.9 miles from city center Info Estimated distance in miles from Jacksonville's city center to Her Heart Village's address, calculated via Google Maps.

Calculate Travel Distance to Her Heart Village

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Compare Assisted Living around Jacksonville

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

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Rank #453 / 907
1.3
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FL AVG 1.3
Rank #545 / 907
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For-Profit-Trisha LupercioStudio / 1 Bed / 2 Bed-
Her Heart Village
AL
ADC
HOS
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Facility 80
FL AVG 88
Rank #570 / 1058
No
90
Facility 90
FL AVG 40
Rank #35 / 1487
Autumn Village, LLC
90
Facility 90
FL AVG 83
Rank #314 / 876
20
60%
Facility 60%
FL AVG 61.5%
Rank #512 / 907
25
Facility 25
FL AVG 33
Rank #391 / 907
1.3
Facility 1.3
FL AVG 1.3
Rank #545 / 907
For-Profit$1,500Daniel Cano--
Westminster Woods on Julington Creek
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Wesley Manor, Inc
93
Facility 93
FL AVG 83
Rank #203 / 876
21
57.1%
Facility 57.1%
FL AVG 61.5%
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23
Facility 23
FL AVG 33
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1.1
Facility 1.1
FL AVG 1.3
Rank #320 / 907
Not-For-Profit-David Berlin-C-
View all Nearby Homes

Financial Assistance for
Assisted Living in Florida

Her Heart Village is located in JACKSONVILLE, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Her Heart Village

What languages are spoken at Her Heart Village?

The team at Her Heart Village speaks Creole, English, French, and Spanish.

Who is the owner of Her Heart Village?

Her Heart Village is legally operated by Autumn Village, LLC, and administered by Daniel Cano.

Is Her Heart Village in a walkable area?

Her Heart Village has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Her Heart Village?

According to FL state health department records, Her Heart Village's license number is 5221.

When does Her Heart Village's license expire?

According to FL state health department records, Her Heart Village's license expires on October 31, 2026.

Are pets allowed at Her Heart Village?

No, Her Heart Village has a no-pet policy.

What payment types does Her Heart Village accept?

Her Heart Village accepts Medicaid, Other, and VA.

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