Kendallville Manor

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Kendallville, IN

CMS overall rating

1802 E Dowling St, Kendallville, IN 46755 View map

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Kendallville Manor accepts Medicare, Medicaid, and private pay.

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Kendallville Manor accepts Medicare, Medicaid, and private pay.

Overview of Kendallville Manor

Kendallville Manor is a 60-bed CMS-certified skilled nursing and rehabilitation facility at 1802 E Dowling Street in Kendallville, Indiana. Administered by Anthony L. Hill, the community serves Noble County with a service model that includes short-term rehabilitation, long-term care, and respite services.

The facility provides licensed medical care under federal Medicare and Medicaid frameworks, primarily focusing on post-acute recovery with a high volume of Medicare-supported admissions. While historical data reflects a 4-star overall CMS rating, current 2026 filings show that the facility maintains a citations-per-inspection rate of zero based on its most recent standard health and safety surveys. Occupancy is notably strong at approximately 83%, often reaching full capacity due to consistent local demand for its 60 certified beds.

Direct bedside support is provided 24/7 by a nursing team, with a staffing model that prioritizes Certified Nursing Assistant (CNA) hours slightly above state norms. Clinical outcomes are highlighted by exceptional preventive care, maintaining a 100% medication follow-up regimen and vaccination rates that trend significantly above Indiana benchmarks.

The clinical team coordinates specialized physical, occupational, and speech-language pathology tailored to help residents regain independence after surgery or illness. Furthermore, the community provides expertise in wound healing, cardiac care, and respiratory support, maintaining a zero percent fall-with-major-injury rate for short-term services.

The facility features spacious living areas and private bathrooms equipped with 24-hour emergency call systems. All-inclusive monthly services cover chef-prepared meals served in social dining areas, weekly housekeeping, and personal laundry. Shared community spaces include a library, an arts and crafts studio, a fitness center, and a vibrant game room. Residents can enjoy beautifully landscaped grounds and tranquil outdoor walking paths, while the social calendar features daily wellness workshops, movie nights, and community outings.

For medical appointments and errands, the facility provides scheduled transportation to ensure residents remain connected to the Kendallville area. Prospective residents seeking a fully occupied, community-focused center with strong clinical stability and high vaccination performance may find this setting appropriate. Interested individuals should contact the administrator directly to discuss current licensed nurse staffing and schedule a tour to assess the 2026 quality performance firsthand.

Facility Direct Line (260) 347-4374

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 2m per day

vs avg

5 of 6 metrics below state avg

Standout metric Nurse Aide is +4% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	26m per day	▼ 35% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	34m per day	▼ 26% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 22m per day	▲ 4% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 3m per day	▼ 6% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 75% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	23m per day	▼ 15% State avg: 27m per day · National avg: 28m per day

Capacity and availability

121 days

60-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 71 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

80%

Higher than the Indiana average: 68.1%

Occupied beds

48 / 60

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified

StatusActive

IssuanceOctober 1, 2024

ExpirationSeptember 30, 2026

License Number24-000529-1

Kendallville Manor is legally operated by Adams County Memorial Hospital, and administered by Anthony Hill.

Profit StatusFor-profit

Medicaid (NF)

60 units

Total beds

60 units

Staffing

Key information about the people who lead and staff this community.

Director of NursingCelestine Morgan

Rehabilitation Services

Respite Care

Short-Term Rehab

Short Term Rehabilitation

Palliative Care

Fax(260) 343-2146

Pets not allowed

Long Term Care

Careers

Contact

Since 2022 · 4 years of data 46 deficiencies 6 complaints 24 inspections

Inspection Score

9 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection July 1, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	46	36	This facility has 28% more total deficiencies than a typical Indiana assisted living residence (46 vs. IN avg 36).↑ 28% worse Rank #203 / 317 Total deficiencies — State benchmarked This home is ranked 203rd out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	11.5	9	This facility has 28% more deficiencies per year than a typical Indiana assisted living residence (11.5 vs. IN avg 9).↑ 28% worse
Deficiencies per inspection Average deficiencies per inspection.	1.9	1.9	This facility has deficiencies per inspection in line with the Indiana average (1.9 vs. IN avg 1.9).— At avg Rank #179 / 317 Deficiencies per inspection — State benchmarked This home is ranked 179th out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	24	19	This facility has had 26% more total visits than the Indiana average (24 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 26% more
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	10	7	This facility has 43% more inspections with deficiencies than a typical Indiana assisted living residence (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	42%	37%	This facility has 5 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (42% vs. IN avg 37%).↑ 5% worse
Inspections Routine, scheduled inspections conducted by state regulators.	14	13	This facility has 8% more inspections than a typical Indiana assisted living residence (14 vs. IN avg 13).↑ 8% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	6	5	This facility has 20% more total complaints than a typical Indiana assisted living residence (6 vs. IN avg 5).↑ 20% worse Rank #205 / 293 Total complaints — State benchmarked This home is ranked 205th out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	1.5	1.3	This facility has 15% more complaints per year than a typical Indiana assisted living residence (1.5 vs. IN avg 1.3).↑ 15% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The July 1, 2025 complaint investigation found no deficiencies related to the allegations and the facility was in compliance with regulations.
The August 27, 2024 complaint investigation substantiated abuse by a CNA involving two residents, resulting in suspension and termination of the staff member.
The February 26, 2025 Life Safety survey cited three deficiencies including failure to conduct required emergency preparedness exercises and maintain smoke barrier door integrity.

Show Inspection Reports

Inspections since 2023

Total health inspections 5

State average N/A

Last Health inspection on Jan 2025

Total health citations

State average N/A

Citations per inspection

2.2

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 11 citations resulted from standard inspections; 2 of 11 resulted from complaint investigations; and 3 of 11 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

11 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Environmental moderate citation Jan 27, 2025

Corrected

Pharmacy moderate citation Jan 27, 2025

Corrected

Quality of Care moderate citation Jan 27, 2025

Corrected

Abuse/Neglect moderate citation Aug 27, 2024

Corrected

Total staff 68

Employees 65

Contractors 3

Staff to resident ratio 1.36 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 28

Average shift 7.1 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 18,400

Nursing staff breakdown

8.2 hours

8.6 hours

7.1 hours

Contractor staffing

74 contractor hours this quarter

Occupational Therapy Aide: 2 Medical Director: 1

Staff by category


Certified Nursing Assistant	32	0	32	9,352	92	100%	7.1
Licensed Practical Nurse	8	0	8	2,194	92	100%	8.6
Medication Aide/Technician	4	0	4	1,678	92	100%	10.2
Registered Nurse	4	0	4	1,510	92	100%	8.2
Nurse Practitioner	1	0	1	496	62	67%	8
Administrator	1	0	1	488	61	66%	8
RN Director of Nursing	1	0	1	470	60	65%	7.8
Mental Health Service Worker	1	0	1	461	58	63%	8
Therapeutic Recreation Specialist	2	0	2	403	68	74%	5.9
Other Dietary Services Staff	3	0	3	370	66	72%	4.8
Dietitian	1	0	1	315	46	50%	6.8
Physical Therapy Assistant	1	0	1	235	43	47%	5.5
Respiratory Therapist	2	0	2	133	26	28%	5.1
Respiratory Therapy Technician	2	0	2	116	36	39%	3.2
Qualified Social Worker	1	0	1	74	40	43%	1.8
Occupational Therapy Aide	0	2	2	50	15	16%	3.3
Clinical Nurse Specialist	1	0	1	30	3	3%	9.9
Medical Director	0	1	1	25	12	13%	2.1

32 Certified Nursing Assistant

% of Days 100%

8 Licensed Practical Nurse

% of Days 100%

4 Medication Aide/Technician

% of Days 100%

4 Registered Nurse

% of Days 100%

1 Nurse Practitioner

% of Days 67%

1 Administrator

% of Days 66%

1 RN Director of Nursing

% of Days 65%

1 Mental Health Service Worker

% of Days 63%

2 Therapeutic Recreation Specialist

% of Days 74%

3 Other Dietary Services Staff

% of Days 72%

1 Dietitian

% of Days 50%

1 Physical Therapy Assistant

% of Days 47%

2 Respiratory Therapist

% of Days 28%

2 Respiratory Therapy Technician

% of Days 39%

1 Qualified Social Worker

% of Days 43%

2 Occupational Therapy Aide

% of Days 16%

1 Clinical Nurse Specialist

% of Days 3%

1 Medical Director

% of Days 13%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.0

25% worse than State average

State average: 8.0

Functional decline score 19.2

12% worse than State average

State average: 17.1

Long-stay resident measures

Significantly above average

Need for Help with Daily Activities Increased 18.5%

53% worse than State average

State average: 12.0%

Walking Ability Worsened 19.7%

38% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 19.3%

21% better than State average

State average: 24.6%

Falls with Major Injury 2.2%

42% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 6.1%

39% worse than State average

State average: 4.4%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.2%

Lost Too Much Weight 3.4%

40% better than State average

State average: 5.7%

Depressive Symptoms 17.9%

26% better than State average

State average: 24.1%

Antipsychotic Use 3.6%

71% better than State average

State average: 12.4%

Pneumococcal Vaccine 100.0%

7% better than State average

State average: 93.7%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.4%

Hospitalizations per 1,000 days 1.59

In line with State average

State average: 1.60

ED visits per 1,000 days 1.58

7% worse than State average

State average: 1.48

Short-stay resident measures

Pneumococcal Vaccine 100.0%

22% better than State average

State average: 81.7%

Antipsychotic medication increase 1.2%

12% better than State average

State average: 1.4%

Influenza Vaccine 100.0%

27% better than State average

State average: 79.0%

Breakdown by payment type

Medicare

70% of new residents, usually for short-term rehab.

Typical stay 7 days

Private pay

7% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

23% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 50

Medicare

2% of residents

Medicaid

82% of residents

Private pay or other

16% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Kendallville Manor from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 76.0% ↓ 14.6pp vs 2022

Net Patient Income $276.6K ↑ ~$25.6K vs 2022

Payroll Costs $2.8M ↑ ~$654.2K vs 2022

Operating Margin 5.3% ↓ 0.2pp vs 2022

Metric	2011	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	44.5%	58.7%	58.5%	48.7%	50.0%	42.8%	41.7%	42.2%	41.8%	59.3%	90.6%	76.0%
Beds	60	60	60	60	60	60	60	60	60	45	45	60
Net Income	-$414,739	$301,970	-$59,086	-$8,940	$184,688	-$213,035	-$47,747	-$111,050	$83,790	$561,153	$417,038	$544,469
Gross Revenue	$2,145,313	$3,470,454	$3,605,049	$2,880,245	$2,984,536	$2,429,550	$2,507,733	$2,215,968	$2,451,888	$3,521,131	$5,166,500	$6,206,509
Operating Expenses	$2,529,789	$2,762,916	$3,368,456	$2,910,458	$2,823,370	$2,754,415	$2,730,218	$2,705,011	$2,973,130	$2,661,009	$4,336,267	$4,982,137
Net Patient Income	-$415,197	$296,587	-$100,678	-$9,180	$182,199	-$218,326	-$53,878	-$115,408	-$94,476	$558,631	$250,967	$276,613
Net Patient Revenue	$2,114,592	$3,059,503	$3,267,778	$2,901,278	$3,005,569	$2,536,089	$2,676,340	$2,589,603	$2,878,654	$3,219,640	$4,587,234	$5,258,750
Payroll Costs	$1,247,125	$1,216,262	$1,369,582	$1,487,662	$1,431,806	$1,438,212	$1,468,619	$1,439,288	$1,540,605	$1,620,162	$2,100,879	$2,755,088
Operating Margin %	-19.6%	9.7%	-3.1%	-0.3%	6.1%	-8.6%	-2.0%	-4.5%	-3.3%	17.4%	5.5%	5.3%
Medicare %	14.2%	11.1%	14.0%	7.5%	4.7%	4.6%	3.4%	3.1%	5.8%	4.5%	4.2%	3.5%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	90.2%	0.0%	0.0%	0.0%	84.1%	81.8%	83.2%
Private %	85.8%	88.9%	86.0%	92.5%	95.3%	5.2%	96.6%	96.9%	94.2%	11.4%	14.0%	13.2%
Net Patient Revenue/Day	$217	$238	$255	$272	$274	$270	$293	$280	$314	$331	$308	$316
Cost/Day	$260	$215	$263	$273	$257	$294	$299	$293	$324	$273	$291	$299
Avg Length of Stay	110.7 days	131.1 days	164.2 days	187.3 days	144.5 days	260.5 days	415.1 days	513.3 days	254.9 days	198.6 days	123.0 days	120.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$5.3M

Net patient income

$276.6K

For-profit Corporation

Net patient revenue

$5.3M

Net patient income

$276.6K

Other income

$267.9K

Payroll costs

$2.8M 52.4% of net patient revenue

Other operating costs

$2.2M

Total costs

$5.0M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (70% of admissions), and a typical Medicare stay runs around 7 days.

Coverage residents most often arrive under.

Medicare 70%

Private pay 7%

Medicaid 23%

Coverage residents most often leave under.

Medicare 9%

Private pay 46%

Medicaid 45%

4.8 miles from city center Estimated distance in miles from Kendallville's city center to Kendallville Manor's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


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Nursing Home Explorer

Who is the Director of Nursing at Kendallville Manor?

Celestine Morgan is the Director of Nursing at Kendallville Manor.

Who is the owner of Kendallville Manor?

Kendallville Manor is legally operated by Adams County Memorial Hospital, and administered by Anthony Hill.

Is Kendallville Manor in a walkable area?

Kendallville Manor has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Kendallville Manor?

According to IN state health department records, Kendallville Manor's license number is 24-000529-1.

When does Kendallville Manor's license expire?

According to IN state health department records, Kendallville Manor's license expires on September 30, 2026.

What is the occupancy rate at Kendallville Manor?

Kendallville Manor's occupancy is 80%.

Are pets allowed at Kendallville Manor?

No, Kendallville Manor has a no-pet policy.

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Kendallville Manor

Overview of Kendallville Manor

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Additional Services

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Kendallville Manor

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

32 Certified Nursing Assistant

8 Licensed Practical Nurse

4 Medication Aide/Technician

4 Registered Nurse

1 Nurse Practitioner

1 Administrator

1 RN Director of Nursing

1 Mental Health Service Worker

2 Therapeutic Recreation Specialist

3 Other Dietary Services Staff

1 Dietitian

1 Physical Therapy Assistant

2 Respiratory Therapist

2 Respiratory Therapy Technician

1 Qualified Social Worker

2 Occupational Therapy Aide

1 Clinical Nurse Specialist

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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