Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (88% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Villa Crest Nursing and Retirement Center
Nursing Home, Assisted Living, Memory Care & Respite Care · Manchester, NH
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Villa Crest Nursing and Retirement Center
Nursing Home, Assisted Living, Memory Care & Respite Care · Manchester, NH
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Villa Crest Nursing and Retirement Center accepts Medicare, Medicaid, and private pay.
Villa Crest Nursing and Retirement Center is an esteemed establishment that epitomizes the epitome of compassion, providing unparalleled senior living experiences. Within its premises, residents revel in a life of absolute ease, as they avail themselves of an extensive array of rehabilitative and assisted-living services. A cadre of highly skilled clinical medical professionals, renowned for their unparalleled expertise and unwavering commitment, diligently tend to the diverse needs of residents, ensuring their utmost well-being.
The center takes pride in curating a diverse range of therapeutic and recreational activities, ensuring that each day unfolds with enriching moments and a vibrant tapestry of engagement. Residents are also presented with a choice between tastefully appointed semi-private or private rooms, meticulously designed to offer contemporary comforts and tailored to individual preferences. Embodying a harmonious fusion of modern architectural and the natural beauty of the locale, Villa Crest Nursing and Retirement Center emanates an ambiance of profound tranquility and understated elegance.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs New Hampshire averages
Total nursing care
This home is ranked 24th out of 64 homes in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 15m
At state avgStaff type
Hours / day / resident
vs state avg
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
28m
−43% State avg: 49m per day · National avg: 41m per day
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 6m
+40% State avg: 47m per day · National avg: 52m per day
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 24m
Avg State avg: 2h 23m per day · National avg: 2h 20m per day
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 37m
Avg State avg: 3h 35m per day · National avg: 3h 27m per day
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−36% State avg: 4m per day · National avg: 4m per day
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
25m
−26% State avg: 33m per day · National avg: 29m per day
3 of 6 metrics below state avg
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
126
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
150 days
Walk Score: 35 / 100 Rank #92 / 194Walk Score — State benchmarkedThis home is ranked 92nd out of 194 homes in New Hampshire for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Hampshire facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Breakdown by payment type
Medicare
88% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
9% of new residents, often for short stays.
Typical stay
3 - 4 years
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
16 - 17 years
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
For-profit
Operated by a single business entity.
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$18.5M
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
For-profit
Operated by a single business entity.
Net patient revenue
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$18.5M Rank #11 / 59Net patient revenue — State benchmarkedThis home is ranked 11th out of 59 homes in New Hampshire. Shows this facility's net patient revenue compared to the New Hampshire average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Other income
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$188.3K
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Payroll costs
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #15 / 59Payroll costs — State benchmarkedThis home is ranked 15th out of 59 homes in New Hampshire. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Hampshire average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.
$7.6M
41.2% of net patient revenue
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #15 / 59Payroll costs — State benchmarkedThis home is ranked 15th out of 59 homes in New Hampshire. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Hampshire average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #50 / 59Payroll % of net patient revenue — State benchmarkedThis home is ranked 50th out of 59 homes in New Hampshire. Shows payroll as a percentage of net patient revenue versus the New Hampshire average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Hampshire that report data for that category. Facilities without available data are excluded from the ranking.
Other operating costs
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$9.8M
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
Total costs
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$17.4M
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Who this home usually serves
TYPE OF STAY
Admissions
191 totalCoverage residents most often arrive under.
Medicare
88%
Private pay
9%
Medicaid
2%
Discharges
327 totalCoverage residents most often leave under.
Medicare
52%
Private pay
23%
Medicaid
25%
Places of interest near Villa Crest Nursing and Retirement Center
2.9 miles from city center
Estimated distance in miles from Manchester's city center to Villa Crest Nursing and Retirement Center's address, calculated via Google Maps.
Calculate Travel Distance to Villa Crest Nursing and Retirement Center
Add your location
Compare Nursing Homes around Manchester
Info below is compiled from CMS reports & the NH Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Villa Crest Nursing and Retirement Center | NH AL MC RC SNF | Manchester | 126
Facility
126
NH AVG
70
Rank
#19 / 168 |
94.8%
Facility
94.8%
NH AVG
82.3
Rank
#4 / 51 | +15% | 4.24
Facility
4.24
NH AVG
4.28
Rank
#24 / 64 | -34% | -1% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 9
Facility
9
NH AVG
14.4
Rank
#18 / 65 | 3.0
Facility
3.0
NH AVG
4.0
Rank
#18 / 65 | - | 119 | - |
39
Facility
39
NH AVG
37
Rank
#85 / 194 | Nathan Obara | $18.5MFiscal year ending 12/2023
Facility
$18.5MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#11 / 59 | $7.6MFiscal year ending 12/2023
Facility
$7.6MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#15 / 59 | 41.2%Fiscal year ending 12/2023
Facility
41.2%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#50 / 59 | 305079 | ||||
| Maple Leaf Healthcare Center | NH MC SNF | Manchester | 114
Facility
114
NH AVG
70
Rank
#24 / 168 |
93.8%
Facility
93.8%
NH AVG
82.3
Rank
#7 / 51 | +14% | 3.25
Facility
3.25
NH AVG
4.28
Rank
#49 / 64 | -30% | -24% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 6
Facility
6
NH AVG
14.4
Rank
#6 / 65 | 2.0
Facility
2.0
NH AVG
4.0
Rank
#1 / 65 | - | 107 | - |
49
Facility
49
NH AVG
37
Rank
#60 / 194 | Nh3 Opco Holdco LLC | $10.8M*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $7.1M*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 65.9%*Fiscal year ending 08/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 305030 | ||||
| Mt. Carmel Rehabilitation and Nursing Center | NH MC PC RC SNF | Manchester (Myrtle Street) | 120
Facility
120
NH AVG
70
Rank
#21 / 168 |
90.0%
Facility
90.0%
NH AVG
82.3
Rank
#15 / 51 | +9% | 4.71
Facility
4.71
NH AVG
4.28
Rank
#16 / 64 | -8% | +10% | $0
Facility
$0
NH AVG
$36.9k
Rank
#1 / 65 | 10
Facility
10
NH AVG
14.4
Rank
#21 / 65 | 3.3
Facility
3.3
NH AVG
4.0
Rank
#24 / 65 | - | 110 | A+ |
81
Facility
81
NH AVG
37
Rank
#18 / 194 | Joseph Bohunicky | $16.2MFiscal year ending 03/2024
Facility
$16.2MFiscal year ending 03/2024
NH AVG
$13.2M
Rank
#17 / 59 | $7.3MFiscal year ending 03/2024
Facility
$7.3MFiscal year ending 03/2024
NH AVG
$6.9M
Rank
#18 / 59 | 45.2%Fiscal year ending 03/2024
Facility
45.2%Fiscal year ending 03/2024
NH AVG
52.5%
Rank
#47 / 59 | 305067 | ||||
| Hanover Hill Health Care Center | NH MC PC RC SNF | Manchester (Hanover Hill) | 124
Facility
124
NH AVG
70
Rank
#20 / 168 |
93.5%
Facility
93.5%
NH AVG
82.3
Rank
#9 / 51 | +14% | 3.46
Facility
3.46
NH AVG
4.28
Rank
#42 / 64 | +23% | -19% | $8.5k
Facility
$8.5k
NH AVG
$36.9k
Rank
#50 / 65 | 10
Facility
10
NH AVG
14.4
Rank
#21 / 65 | 3.3
Facility
3.3
NH AVG
4.0
Rank
#24 / 65 | 1 | 116 | A+ |
59
Facility
59
NH AVG
37
Rank
#43 / 194 | Theodore Lee | $15.4MFiscal year ending 12/2023
Facility
$15.4MFiscal year ending 12/2023
NH AVG
$13.2M
Rank
#18 / 59 | $9.3MFiscal year ending 12/2023
Facility
$9.3MFiscal year ending 12/2023
NH AVG
$6.9M
Rank
#11 / 59 | 60.2%Fiscal year ending 12/2023
Facility
60.2%Fiscal year ending 12/2023
NH AVG
52.5%
Rank
#12 / 59 | 305009 |
Financial Assistance for
Nursing Home in New Hampshire
Villa Crest Nursing and Retirement Center is located in Manchester, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.
Frequently Asked Questions about Villa Crest Nursing and Retirement Center
Is Villa Crest Nursing and Retirement Center in a walkable area?
Villa Crest Nursing and Retirement Center has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Villa Crest Nursing and Retirement Center?
Villa Crest Nursing and Retirement Center's occupancy is 89.6%.
Are pets allowed at Villa Crest Nursing and Retirement Center?
No, Villa Crest Nursing and Retirement Center has a no-pet policy.
Does Villa Crest Nursing and Retirement Center operate as a for-profit or non-profit?
Villa Crest Nursing and Retirement Center is registered as a for-profit.
What is the address of Villa Crest Nursing and Retirement Center?
Villa Crest Nursing and Retirement Center is located at 1276 Hanover St, Manchester, NH 03104.
What is the phone number of Villa Crest Nursing and Retirement Center?
(603) 622-3720 will put you in contact with the team at Villa Crest Nursing and Retirement Center.
Is Villa Crest Nursing and Retirement Center Medicare or Medicaid certified?
Villa Crest Nursing and Retirement Center is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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