Mt. Carmel Rehabilitation and Nursing Center
Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Manchester, NH
ALM Inspection Grade A+ Info ALM's inspection grade is 97 / 100, an A+ — 13 points above the New Hampshire average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Mt. Carmel Rehabilitation and Nursing Center

Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Manchester, NH
ALM Inspection Grade A+ Info ALM's inspection grade is 97 / 100, an A+ — 13 points above the New Hampshire average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Mt. Carmel Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.
Mt. Carmel Rehabilitation and Nursing Center accepts Medicare, Medicaid, and private pay.

Overview of Mt. Carmel Rehabilitation and Nursing Center

Five care types are offered at Mt. Carmel Rehabilitation and Nursing Center in Manchester, NH. Palliative care and respite care are two, and memory care, skilled nursing, and nursing home care complete the five. Care on that latter side is ongoing, and 24-hour staffing keeps it going through the night.

Palliative care is aimed at comfort while a serious illness is being treated. Memory care provides supervision for someone living with dementia.

Respite care covers a short stay while a person’s regular caregiver takes time away, and the person goes home when their caregiver gets back. Short-Term Rehab brings skilled nursing and rehabilitation together for someone in the middle of a recovery. That mix of ongoing and short-term care suits a resident whose needs are shifting, and it suits a family that only needs help for a while.

The staffing record shows 4 hours and 34 minutes of nursing per resident per day, in a building licensed for 120 beds. Medicaid, private pay, and Medicare are each accepted.

Residents may bring pets, so an animal can move in with its owner. The area rates as very walkable, with a Walk Score of 81, and most everyday errands are a walk away. Rachel S. Lentine is in charge as administrator.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 3.9% Below NH avg. ▼ 3.9% Below NH avg.NH average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 4.7% Above NH avg. ▲ 4.7% Above NH avg.NH average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 17.4% Above NH avg. ▲ 17.4% Above NH avg.NH average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 3.2% Below NH avg. ▼ 3.2% Below NH avg.NH average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).

Total nursing care per resident / day Info This nursing home is ranked 17th out of 61 nursing homes we track in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
↑ 7% · NH 4h 16mThis facility: 4h 34m per resident per day, 7% above the New Hampshire average of 4h 16m (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. Rank #17 / 61Nurse hours — State benchmarked This nursing home is ranked 17th out of 61 nursing homes we track in New Hampshire for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New Hampshire average, with a ranking across 61 New Hampshire facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
4h 34m

Standout metric: LPN / LVN is +42% above New Hampshire average

3 of 6 metrics below New Hampshire average

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant803311323,21992100%7.2
Licensed Practical Nurse2138599,50592100%8.6
Registered Nurse1418322,69692100%7.1
Clinical Nurse Specialist7072,65992100%8.2
Other Dietary Services Staff5052,13092100%7.3
Medication Aide/Technician7071,6258693%9.1
RN Director of Nursing3031,3287278%7.8
Physical Therapy Assistant010101,2378390%6.8
Mental Health Service Worker2029216571%8
Administrator2028566773%7.9
Physical Therapy Aide0886417582%6.2
Speech Language Pathologist0445967885%6.4
Respiratory Therapy Technician0775088289%5.6
Nurse Practitioner1014485661%8
Dietitian1014485661%8
Qualified Social Worker0554336571%6.2
Physician Assistant0112165459%4
Medical Director0111604043%4
Diagnostic X-ray Services Staff0111121415%8
Occupational Therapy Assistant0114567%7.6
Other Physician011261314%2
Occupational Therapy Aide1012378%3.3
113 Certified Nursing Assistant
Coverage 100%
59 Licensed Practical Nurse
Coverage 100%
32 Registered Nurse
Coverage 100%
7 Clinical Nurse Specialist
Coverage 100%
By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 120 Rank #15 / 64Bed count — State benchmarked This nursing home is ranked 15th out of 64 nursing homes we track in New Hampshire for bed count. Shows this facility's certified or reported bed count compared to other New Hampshire facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #5 / 61Walk Score — State benchmarked This nursing home is ranked 5th out of 61 nursing homes we track in New Hampshire for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Hampshire facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
81 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #12 / 50Occupancy rate — State benchmarked This nursing home is ranked 12th out of 50 nursing homes we track in New Hampshire for occupancy. Shows this facility's occupancy rate versus the New Hampshire average, with its Statewide rank out of 50. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
89.9% This home usually has limited availability
Higher than the New Hampshire average: 82.9%
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
61 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About This Community

License Details

Facility TypeNursing Home
IssuanceJanuary 5, 2025
CountyHillsborough
License Number580
CMS Certification Number305067

Awards

U.S. News & World Report Best Senior Living (2025)U.S. News rates communities from independent surveys of residents and their families (the 2025 edition analyzed ~450,000 responses across 3,800+ communities) covering safety, caregiving, activities, dining, management and value. Only communities meeting its data thresholds earn a Best designation for that year.
Pinnacle Customer Experience Award (2024)Given by research firm Pinnacle Quality Insight to providers scoring in the top 15% of its national database on year-long telephone satisfaction interviews with residents and families.
AHCA/NCAL National Quality Award (2020)A three-tier quality program from the American Health Care Association / National Center for Assisted Living, based on the Baldrige performance-excellence framework. Bronze recognizes a documented quality commitment; Silver and Gold require demonstrated, externally reviewed outcomes and are progressively rarer.
U.S. News & World Report Best Senior Living (2018)U.S. News rates communities from independent surveys of residents and their families (the 2025 edition analyzed ~450,000 responses across 3,800+ communities) covering safety, caregiving, activities, dining, management and value. Only communities meeting its data thresholds earn a Best designation for that year.

Ownership & Operating Entity

Mt. Carmel Rehabilitation and Nursing Center is administered by Rachel S Lentine.

Profit StatusNonprofit

Therapy & Rehabilitation

4 services
Short-Term Rehab
Physical Therapy
Occupational Therapy
Speech Therapy

Staffing & Medical

1 service
On-Site Dental, Podiatry, Vision, and Psych Services

Memory & Specialized Care

1 service
Palliative CareCare focused on relieving pain, symptoms, and stress while supporting quality of life. It can be provided alongside treatment for a serious illness.

Additional Services

5 services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Pharmaceutical Delivery Service
Mail & Newspaper Service
Laundry & Linen
HousekeepingListed as: Daily housekeeping services

Additional Policies & Features

Pets Allowed

Amenities & Lifestyle

Chapel
Café
Terrace
Gift Shop
Fireplace
Piano
Cable Tv
Internet Access
Resource Library with Computer
Private Gathering Spaces for Family Visits
Community Center for Private Family Events
Emergency Call System
Beauty Salon
Activities
Games
Music

Faith & Spiritual Life

Religious AffiliationCatholic

Dining & Nutrition

InfoSourced directly from the team at Mt. Carmel Rehabilitation and Nursing Center.
  • Vegetarian options.
  • Gluten-free options.
  • Bistro / café on site.

Room Accommodations

Room Types
Private Room Semi-Private / Shared Room

Contact Mt. Carmel Rehabilitation and Nursing Center

CMS Health Inspection History

Since 2023 · 3 years of data · Last health inspection Jul 2025

ALM Inspection Grade

97 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

13 points above the New Hampshire average for CMS-certified facilities (84/100)

Category breakdown

Citations Strong

13 severity-weighted points (10 deficiencies) · 2× lower than the typical CMS-certified NH facility (median: 29)

Enforcement Strong

No fines on record · 0 enforcement actions

Persistence Typical

27 days to fix issues · faster than the typical CMS-certified NH facility (median: 31)

Inspection grade: 97 out of 100, letter grade A+.
Total health inspections
3 ↓ 12% · NH 3.4This facility: 3, 12% below the New Hampshire average of 3.4 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
10 Rank #21 / 62Health citations — State benchmarked This nursing home is ranked 21st out of 62 nursing homes we track in New Hampshire for health citations. Shows this facility's total health deficiency citations benchmarked to the New Hampshire State average, with a ranking across all 62 NH facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 26% · NH 13.6This facility: 10, 26% below the New Hampshire average of 13.6 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3.33 Rank #23 / 62Citations per inspection — State benchmarked This nursing home is ranked 23rd out of 62 nursing homes we track in New Hampshire for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Hampshire mean across 62 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 14% · NH 3.88This facility: 3.33, 14% below the New Hampshire average of 3.88 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 10 of 10 citations corrected
Bar = mix of this home's 10 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · NH 0.2This facility: 0, 100% below the New Hampshire average of 0.2 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
0 ↓ 100% · NH 0.1This facility: 0, 100% below the New Hampshire average of 0.1 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
9 ↓ 22% · NH 11.6This facility: 9, 22% below the New Hampshire average of 11.6 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
1 ↓ 41% · NH 1.7This facility: 1, 41% below the New Hampshire average of 1.7 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Jul 24, 2025 · 2 citations, all corrected

Most cited category: Resident Rights, 2 of 10 citations · 6 categories in total

Citations history
Most recent first
Jul 24, 2025 2 citations
Infection Control moderate citation Corrected
Resident Rights moderate citation Corrected
May 22, 2024 5 citations
Abuse/Neglect moderate citation Corrected
Pharmacy moderate citation Corrected
Care Planning minor citation Corrected
Care Planning moderate citation Corrected
Resident Rights moderate citation Corrected
Apr 27, 2023 3 citations
Abuse/Neglect moderate citation Corrected
Pharmacy moderate citation Corrected
Quality of Care moderate citation Corrected
Top deficiency categories
Share of 10 citations
Resident Rights 2 deficiencies (20%)
Resident Assessment & Care Planning 2 deficiencies (20%)
Abuse, Neglect & Exploitation 2 deficiencies (20%)
Pharmacy Services 2 deficiencies (20%)
Infection Control 1 deficiency (10%)
Quality of Life & Care 1 deficiency (10%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Show Inspection Reports

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the New Hampshire average.

Data as of Aug 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 2 / 5 Below average ↓ 27% · NH 2.7This facility: 2.0, 27% below the NH average of 2.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 4 / 5 Above average ↑ 37% · NH 2.9This facility: 4.0, 37% above the NH average of 2.9 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 10.5 Score · lower is better ↓ 3% · NH 10.8This facility: 10.5, 3% below the NH average of 10.8 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 22.6 Score · lower is better ↑ 2% · NH 22.0This facility: 22.6, 2% above the NH average of 22.0 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

13 long-stay measures: 5 better, 4 worse, 4 near NH average

8 short-stay measures: 4 better, 1 worse, 3 compared with US only

Breakdown by payment type

Medicare

38% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

51% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)

Total residents 107
Medicare
11
10.3% of residents
Medicaid
46
43% of residents
Private pay or other
50
46.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 03/2025.

Nonprofit
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$18.0MFiscal year ending 03/2025
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$435.5KFiscal year ending 03/2025
Nonprofit
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$18.0MFiscal year ending 03/2025 Rank #16 / 57Net patient revenue — State benchmarked This nursing home is ranked 16th out of 57 nursing homes we track in New Hampshire. Shows this facility's net patient revenue compared to the New Hampshire average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$435.5KFiscal year ending 03/2025
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$621.2KFiscal year ending 03/2025
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #17 / 57Payroll costs — State benchmarked This nursing home is ranked 17th out of 57 nursing homes we track in New Hampshire. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Hampshire average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$9.3MFiscal year ending 03/2025 51.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #47 / 57Payroll % of net patient revenue — State benchmarked This nursing home is ranked 47th out of 57 nursing homes we track in New Hampshire. Shows payroll as a percentage of net patient revenue versus the New Hampshire average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.3MFiscal year ending 03/2025
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$17.6MFiscal year ending 03/2025

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (51% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
679 total

Coverage residents most often arrive under.

Medicare 38%
Private pay 51%
Medicaid 12%
Discharges
668 total

Coverage residents most often leave under.

Medicare 23%
Private pay 64%
Medicaid 13%

Managed by Rachel Lentine, RN, Bsn

Administrator

Rachel Lentine, RN, BSN, serves as the Administrator at Mt. Carmel Rehabilitation and Nursing Center. She leads the community with a focus on quality care and resident well-being, bringing her nursing expertise to the facility's management.

Places of interest near Mt. Carmel Rehabilitation and Nursing Center

Address 0.3 miles from city center Info Estimated distance in miles from Manchester's city center to Mt. Carmel Rehabilitation and Nursing Center's address, calculated via Google Maps. — 1.17 miles to nearest hospital (Catholic Medical Center)

Calculate Travel Distance to Mt. Carmel Rehabilitation and Nursing Center

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Address

Compare Nursing Homes around Manchester

Info below is compiled from CMS reports & the NH Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Hampshire average is: 53.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Maple Leaf Healthcare Center ★ ★ ★ ★ ★
NH
MC
SNF
Manchester
114
Facility 114
NH AVG 102
Rank #18 / 64
A+
93.7%
Facility 93.7%
NH AVG 82.9%
Rank #7 / 50
+13%
2.81
Facility 2.81
NH AVG 4.27
Rank #56 / 61
★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -30%-34%
$0
Facility $0
NH AVG $26.6k
Rank #1 / 62
7
Facility 7
NH AVG 13.6
Rank #10 / 62
2.3
Facility 2.3
NH AVG 3.9
Rank #7 / 62
-107-
49
Facility 49
NH AVG 36
Rank #20 / 61
Nh3 Opco Holdco LLC$14.7MFiscal year ending 12/2024$7.8MFiscal year ending 12/202452.9%Fiscal year ending 12/2024305030
Mt. Carmel Rehabilitation and Nursing Center ★ ★ ★ ☆ ☆
NH
MC
PC
RC
SNF
Manchester
120
Facility 120
NH AVG 102
Rank #15 / 64
A+
89.9%
Facility 89.9%
NH AVG 82.9%
Rank #12 / 50
+8%
4.56
Facility 4.56
NH AVG 4.27
Rank #17 / 61
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -8%+7%
$0
Facility $0
NH AVG $26.6k
Rank #1 / 62
10
Facility 10
NH AVG 13.6
Rank #21 / 62
3.3
Facility 3.3
NH AVG 3.9
Rank #23 / 62
-110A+
81
Facility 81
NH AVG 36
Rank #5 / 61
Joseph Bohunicky
$18.0MFiscal year ending 03/2025
Facility $18.0MFiscal year ending 03/2025
NH AVG $13.2M
Rank #16 / 57
$9.3MFiscal year ending 03/2025
Facility $9.3MFiscal year ending 03/2025
NH AVG $7.0M
Rank #17 / 57
51.4%Fiscal year ending 03/2025
Facility 51.4%Fiscal year ending 03/2025
NH AVG 53%
Rank #47 / 57
305067
St Joseph Residence Inc ★ ★ ★ ★ ☆
NH
Manchester
22
Facility 22
NH AVG 102
Rank #63 / 64
B+
100.0%
Facility 100.0%
NH AVG 82.9%
Rank #1 / 50
+21%
6.18
Facility 6.18
NH AVG 4.27
Rank #2 / 61
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ +13%+45%
$0
Facility $0
NH AVG $26.6k
Rank #1 / 62
11
Facility 11
NH AVG 13.6
Rank #24 / 62
3.7
Facility 3.7
NH AVG 3.9
Rank #27 / 62
-22-
40
Facility 40
NH AVG 36
Rank #26 / 61
Jacqueline Lambert
$3.7MFiscal year ending 06/2024
Facility $3.7MFiscal year ending 06/2024
NH AVG $13.2M
Rank #56 / 57
$3.0MFiscal year ending 06/2024
Facility $3.0MFiscal year ending 06/2024
NH AVG $7.0M
Rank #52 / 57
83.1%Fiscal year ending 06/2024
Facility 83.1%Fiscal year ending 06/2024
NH AVG 53%
Rank #2 / 57
305088
Hanover Hill Health Care Center ★ ★ ★ ★ ☆
NH
MC
PC
RC
SNF
Manchester (Hanover Hill)
124
Facility 124
NH AVG 102
Rank #14 / 64
B+
93.5%
Facility 93.5%
NH AVG 82.9%
Rank #8 / 50
+13%
3.83
Facility 3.83
NH AVG 4.27
Rank #27 / 61
★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ +23%-10%
$8.5k
Facility $8.5k
NH AVG $26.6k
Rank #46 / 62
8
Facility 8
NH AVG 13.6
Rank #16 / 62
2.7
Facility 2.7
NH AVG 3.9
Rank #15 / 62
1116A+
59
Facility 59
NH AVG 36
Rank #14 / 61
Theodore Lee
$17.3MFiscal year ending 12/2024
Facility $17.3MFiscal year ending 12/2024
NH AVG $13.2M
Rank #17 / 57
$10.4MFiscal year ending 12/2024
Facility $10.4MFiscal year ending 12/2024
NH AVG $7.0M
Rank #11 / 57
60.3%Fiscal year ending 12/2024
Facility 60.3%Fiscal year ending 12/2024
NH AVG 53%
Rank #12 / 57
305009
St. Teresa Rehabilitation and Nursing Center ★ ★ ☆ ☆ ☆
NH
IL
PC
RC
SNF
Manchester (Hanover Hill)
51
Facility 51
NH AVG 102
Rank #53 / 64
B+
70.6%
Facility 70.6%
NH AVG 82.9%
Rank #44 / 50
-15%
4.82
Facility 4.82
NH AVG 4.27
Rank #16 / 61
★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -32%+13%
$0
Facility $0
NH AVG $26.6k
Rank #1 / 62
15
Facility 15
NH AVG 13.6
Rank #33 / 62
5.0
Facility 5.0
NH AVG 3.9
Rank #46 / 62
-36-
56
Facility 56
NH AVG 36
Rank #17 / 61
Luanne Rogers
$6.3MFiscal year ending 03/2025
Facility $6.3MFiscal year ending 03/2025
NH AVG $13.2M
Rank #54 / 57
$3.7MFiscal year ending 03/2025
Facility $3.7MFiscal year ending 03/2025
NH AVG $7.0M
Rank #53 / 57
58.8%Fiscal year ending 03/2025
Facility 58.8%Fiscal year ending 03/2025
NH AVG 53%
Rank #22 / 57
305071

Rank badges are statewide and care-type specific: each nursing home is ranked against every other NH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in New Hampshire

Mt. Carmel Rehabilitation and Nursing Center is located in Manchester, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.

Get Financial aid guidance

Choices for Independence

NH Medicaid CFI Waiver

Age 65+ or disabled
General New Hampshire resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NH

Small state; rural access emphasis.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home aides

NH ServiceLink Aging and Disability Resource Center

NH ServiceLink

Age 60+
General New Hampshire resident, or caregiver.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NH

Primarily referral-based; limited direct funding.

Benefits
Care coordination Respite (up to 5 days/year) Transportation (~5 trips/month)

Old Age Assistance (OAA)

New Hampshire Old Age Assistance

Age 65+
General NH resident, US citizen/eligible alien, not in public institution.
Income Limits (2025) ~$1,063/month (individual, net after deductions); varies by living arrangement.
Asset Limits $1,500 (individual), $2,000 (couple).
NH

Automatic Medicaid eligibility; estate recovery applies.

Benefits
Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support)

New Hampshire Family Caregiver Program (via NFCSP)

New Hampshire Family Caregiver Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
NH

13 ServiceLink locations; rural/low-income priority.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Medicare Savings Program (MSP)

New Hampshire Medicare Savings Program

Age 65+ or disabled
General NH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NH

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

New Hampshire Fuel Assistance Program (FAP)

New Hampshire Fuel Assistance Program

Age 60+ prioritized
General NH resident, low-income household.
Income Limits (2025) ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).
Asset Limits Not assessed; income-focused.
NH

Administered by 5 CAP agencies; covers oil, gas, electric, wood.

Benefits
Heating aid ($300-$1,200/season) Weatherization Emergency fuel ($450 max)

VA Aid and Attendance (A&A) and Housebound Benefits

New Hampshire VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NH

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

NH Low and Moderate Income Homeowners Property Tax Relief

New Hampshire Property Tax Relief

Age 65+ prioritized
General NH resident, homeowner, paid property taxes.
Income Limits (2025) ~$47,000/year (individual), ~$60,000/year (couple).
Asset Limits Not assessed; home value cap at $750,000.
NH

Refundable relief (~$100-$500/year); annual application.

Benefits
Tax relief (~$100-$500/year) to offset housing costs Indirectly aiding care funding

Frequently Asked Questions about Mt. Carmel Rehabilitation and Nursing Center

Is Mt. Carmel Rehabilitation and Nursing Center in a walkable area?

Mt. Carmel Rehabilitation and Nursing Center has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Mt. Carmel Rehabilitation and Nursing Center?

According to NH state health department records, Mt. Carmel Rehabilitation and Nursing Center's license number is 580.

What is the occupancy rate at Mt. Carmel Rehabilitation and Nursing Center?

Mt. Carmel Rehabilitation and Nursing Center's occupancy is 89.9%.

Are pets allowed at Mt. Carmel Rehabilitation and Nursing Center?

Yes, Mt. Carmel Rehabilitation and Nursing Center allows residents to bring their pets.

Does Mt. Carmel Rehabilitation and Nursing Center operate as a for-profit or non-profit?

Mt. Carmel Rehabilitation and Nursing Center is registered as a non-profit in NH.

Who is the administrator of Mt. Carmel Rehabilitation and Nursing Center?

Rachel S Lentine is the administrator of Mt. Carmel Rehabilitation and Nursing Center.

What is the overall rating for Mt. Carmel Rehabilitation and Nursing Center?

Mt. Carmel Rehabilitation and Nursing Center received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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