Hanover Hill Health Care Center

Nursing Home & Assisted Living · Manchester, NH

CMS overall rating

Hanover Hill Health Care Center

Q: What neighborhood is Hanover Hill Health Care Center in?

Hanover Hill Health Care Center is in the Hanover Hill neighborhood of Manchester.

Q: Is Hanover Hill Health Care Center in a walkable area?

Hanover Hill Health Care Center has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: What is the license number of Hanover Hill Health Care Center?

According to NH state health department records, Hanover Hill Health Care Center's license number is 3562.

Q: When does Hanover Hill Health Care Center's license expire?

According to NH state health department records, Hanover Hill Health Care Center's license expires on April 30, 2026.

Q: What is the occupancy rate at Hanover Hill Health Care Center?

Hanover Hill Health Care Center's occupancy is 94%.

Q: Who is the administrator of Hanover Hill Health Care Center?

Nha Lori J Mc Intire is the administrator of Hanover Hill Health Care Center.

Q: How many beds does Hanover Hill Health Care Center have?

Hanover Hill Health Care Center has 124 beds.

Nursing Home & Assisted Living · Manchester, NH

CMS overall rating

700 Hanover St, Manchester, NH 03104 View map

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Hanover Hill Health Care Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Hanover Hill Health Care Center accepts Medicare, Medicaid, and private pay.

Overview of Hanover Hill Health Care Center

Hanover Hill Health Care Center has emerged as a renowned stronghold of excellence since its establishment in 1967. Nestled within an opulent and expansive 124-bed residence, this distinguished healthcare center epitomizes an unwavering commitment to delivering uncompromising quality of care. Boasting an unwavering focus on paramount security and the holistic well-being of its esteemed residents, Hanover Hill offers an extensive array of services, encompassing comprehensive long-term care, transformative short-term rehabilitation, compassionate palliative care, and specialized memory care.

From invigorating pursuits to stimulating programs, an atmosphere of wonder and endless possibilities permeates every facet of life within these hallowed halls. Ideally situated in the heart of Manchester, New Hampshire, Hanover Hill Health Care Center not only excels in delivering exemplary care but also offers an idyllic blend of tranquility and convenience. As residents convene in the opulent dining areas, their discerning palates are tantalized by culinary creations crafted with meticulous attention to detail and infused with culinary finesse.

(603) 627-3826

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New Hampshire state averages

Total nursing care / resident

3h 28m per day

This facility New Hampshire avg (4h 13m per day)

vs New Hampshire avg

-18%

3 of 6 metrics below state avg

Standout metric LPN / LVN is +30% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	26m per day	▼ 42% State avg: 45m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 0m per day	▲ 30% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 57m per day	▼ 18% State avg: 2h 23m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 23m per day	■ Avg State avg: 3h 26m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	5m per day	▲ 25% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	17m per day	▼ 45% State avg: 31m per day · National avg: 29m per day

Types of Care at Hanover Hill Health Care Center

Assisted Living Nursing Home

Capacity and availability

121 days

124-bed community

A larger shared setting that may offer more common spaces and organized community services.

55 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 59 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

94%

Higher than the New Hampshire average: 81.1%

Occupied beds

116 / 124

Average residents per home in New Hampshire 80 per day

AwardsReaders' Choice Winner 2025

Facility TypeNursing Home

IssuanceJanuary 5, 2025

ExpirationApril 30, 2026

CountyHillsborough

License Number3562

CMS Certification Number305009

Hanover Hill Health Care Center is administrated by Nha Lori J Mc Intire.

Staffing

Key information about the people who lead and staff this community.

ContactMr. Ted Lee, President

Rehabilitation Services

Short-Term Rehab

24-Hour Staffing

No Alzheimer's certification

Specific ProgramsPalliative Care

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2022 · 4 years of data 10 deficiencies

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Hampshire state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New Hampshire state average

Overall vs. NH average

Latest Inspection December 12, 2024 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NH Average	vs. NH Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	10	17	This facility has 41% fewer total deficiencies than a typical New Hampshire nursing home (10 vs. NH avg 17).↓ 41% better
Deficiencies per year Average deficiencies per year since 2022.	2.5	4.3	This facility has 42% fewer deficiencies per year than a typical New Hampshire nursing home (2.5 vs. NH avg 4.3).↓ 42% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on December 12, 2024, found multiple deficiencies related to PASARR screening accuracy, medication errors causing hospitalization, medication storage, dish sanitation, staffing assessment, and infection control during a gastrointestinal outbreak. Earlier inspections showed a mixed pattern, with prior findings including failure to follow CDC return to work guidelines for COVID-19-positive staff in August 2023 and medication management issues in November 2022. Complaint investigations included substantiated deficiencies in several areas during the latest inspection, while earlier complaints were not noted. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history indicates ongoing challenges in medication management and infection control, with some issues recurring over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Inspections since 2022

Total health inspections 3

New Hampshire average 3.5

Last Health inspection on Dec 2024

Total health citations

New Hampshire average 14.4

Citations per inspection

3.33

New Hampshire average 3.99

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)

Critical Health citations

100% better than New Hampshire average

New Hampshire average: 0.2

Serious Health citations

900% worse than New Hampshire average

New Hampshire average: 0.1

0 critical citations New Hampshire average: 0.2

1 serious citation New Hampshire average: 0.1

8 moderate citations New Hampshire average: 12

1 minor citation New Hampshire average: 2

Citations history (last 4 years)

Administration minor citation Dec 12, 2024

Corrected

Infection Control moderate citation Dec 12, 2024

Corrected

Nutrition moderate citation Dec 12, 2024

Corrected

Pharmacy serious citation Dec 12, 2024

Corrected

Top deficiency categories

Pharmacy Services 3 deficiencies (30%)

Infection Control 2 deficiencies (20%)

Resident Rights 1 deficiency (10%)

Administration 1 deficiency (10%)

Total staff 202

Employees 137

Contractors 65

Staff to resident ratio 1.74:1

6% worse than New Hampshire average

Avg staff/day 66

Average shift 8.3 hours

6% better than New Hampshire average

Total staff hours (quarter) 50,644

Nursing staff breakdown

RN Staff 32

8.6 hours

This role is partially covered by contractors.

LPN Staff 46

9.2 hours

This role is partially covered by contractors.

CNA Staff 89

8.4 hours

This role is partially covered by contractors.

Contractor staffing

2,437 contractor hours this quarter

Registered Nurse: 21 Licensed Practical Nurse: 20 Certified Nursing Assistant: 19 Occupational Therapy Aide: 2 Feeding Assistant: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	70	19	89	25,486	92	100%	8.4
Licensed Practical Nurse	26	20	46	10,910	92	100%	9.2
Registered Nurse	11	21	32	4,353	92	100%	8.6
Administrator	3	0	3	1,332	66	72%	7.7
Respiratory Therapy Technician	3	0	3	975	71	77%	7.5
RN Director of Nursing	2	0	2	973	65	71%	7.9
Physical Therapy Assistant	4	0	4	971	74	80%	7.1
Speech Language Pathologist	4	0	4	907	71	77%	7.1
Other Dietary Services Staff	4	0	4	718	68	74%	7.5
Qualified Social Worker	2	0	2	706	70	76%	5.6
Mental Health Service Worker	2	0	2	565	64	70%	7.7
Feeding Assistant	0	1	1	488	61	66%	8
Dietitian	2	0	2	487	62	67%	7.9
Clinical Nurse Specialist	1	0	1	464	54	59%	8.6
Nurse Practitioner	1	0	1	450	58	63%	7.8
Physical Therapy Aide	2	0	2	411	64	70%	6.1
Occupational Therapy Aide	0	2	2	286	55	60%	4.5
Medical Director	0	1	1	104	26	28%	4
Occupational Therapy Assistant	0	1	1	60	6	7%	10

89 Certified Nursing Assistant

% of Days 100%

46 Licensed Practical Nurse

% of Days 100%

32 Registered Nurse

% of Days 100%

3 Administrator

% of Days 72%

3 Respiratory Therapy Technician

% of Days 77%

2 RN Director of Nursing

% of Days 71%

4 Physical Therapy Assistant

% of Days 80%

4 Speech Language Pathologist

% of Days 77%

4 Other Dietary Services Staff

% of Days 74%

2 Qualified Social Worker

% of Days 76%

2 Mental Health Service Worker

% of Days 70%

1 Feeding Assistant

% of Days 66%

2 Dietitian

% of Days 67%

1 Clinical Nurse Specialist

% of Days 59%

1 Nurse Practitioner

% of Days 63%

2 Physical Therapy Aide

% of Days 70%

2 Occupational Therapy Aide

% of Days 60%

1 Medical Director

% of Days 28%

1 Occupational Therapy Assistant

% of Days 7%

View All Staffing Data in Manchester

Total fines amount $9K

74% lower than New Hampshire average

New Hampshire average: $33K

Number of fines 1

48% fewer fines than New Hampshire average

New Hampshire average: 1.9

Payment Denials 0

100% fewer payment denials than New Hampshire average

New Hampshire average: 0.1

Fines amount comparison

This facility $9K

New Hampshire average $33K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Dec 12, 2024 · $9K

Civil Money Penalty Dec 12, 2024

$9K

Last updated: Jan 2026

High-risk clinical events score 8.7

24% better than New Hampshire average

New Hampshire average: 11.4

Functional decline score 20.8

10% better than New Hampshire average

New Hampshire average: 23.2

Long-stay resident measures

Significantly above average New Hampshire avg: 2.7

Need for Help with Daily Activities Increased 14.9%

32% better than New Hampshire average

New Hampshire average: 21.9%

Walking Ability Worsened 16.7%

17% better than New Hampshire average

New Hampshire average: 20.3%

Low Risk Residents with Bowel/Bladder Incontinence 30.8%

14% worse than New Hampshire average

New Hampshire average: 27.1%

Falls with Major Injury 3.8%

17% better than New Hampshire average

New Hampshire average: 4.6%

High Risk Residents with Pressure Ulcers 3.1%

31% better than New Hampshire average

New Hampshire average: 4.5%

Urinary Tract Infection 2.6%

In line with New Hampshire average

New Hampshire average: 2.5%

Lost Too Much Weight 4.7%

16% better than New Hampshire average

New Hampshire average: 5.6%

Depressive Symptoms 6.8%

17% better than New Hampshire average

New Hampshire average: 8.3%

Antipsychotic Use 18.7%

7% worse than New Hampshire average

New Hampshire average: 17.4%

Pneumococcal Vaccine 98.2%

In line with New Hampshire average

New Hampshire average: 96.0%

Influenza Vaccine 99.0%

In line with New Hampshire average

New Hampshire average: 98.0%

Hospitalizations per 1,000 days 0.64

61% better than New Hampshire average

New Hampshire average: 1.65

ED visits per 1,000 days 0.56

71% better than New Hampshire average

New Hampshire average: 1.90

Short-stay resident measures

Average New Hampshire avg: 2.9

Pneumococcal Vaccine 97.4%

16% better than New Hampshire average

New Hampshire average: 83.8%

Antipsychotic medication increase 3.2%

105% worse than New Hampshire average

New Hampshire average: 1.6%

Influenza Vaccine 94.9%

14% better than New Hampshire average

New Hampshire average: 83.0%

Re-hospitalized after SNF stay 19.0%

14% better than New Hampshire average

New Hampshire average: 22.1%

Emergency department visits 10.1%

28% better than New Hampshire average

New Hampshire average: 14.1%

Falls with major injury 0.6%

21% better than New Hampshire average

New Hampshire average: 0.8%

Ability to care for self at discharge 45.1%

16% worse than New Hampshire average

New Hampshire average: 53.7%

Successful return to home or community 53.7%

6% better than New Hampshire average

New Hampshire average: 50.6%

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

33% of new residents, often for short stays.

Typical stay 2 months

Medicaid

24% of new residents, often for long-term daily care.

Typical stay 10 months

Total residents 116

Medicare

20.7% of residents

Medicaid

67.2% of residents

Private pay or other

12.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Hanover Hill Health Care Center based on CMS SNF Cost Reports.

Occupancy Rate 86.5% ↑ 0.7pp vs 2022

Net Income $918.7K ↓ ~$1.6M vs 2022

Total Payroll $10.8M ↓ ~$86.4K vs 2022

Profit Margin 4.4% ↓ 8.2pp vs 2022

Financial Performance

Gross Revenue Operating Expenses Net Income

Salaries Contract Labor Wage Costs

Medicare Medicaid Private Pay/Other

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	95.5%	95.1%	94.8%	94.8%	94.2%	95.8%	95.2%	95.4%	95.3%	83.0%	85.9%	85.8%	86.5%
Beds	124	124	124	124	124	124	124	124	124	124	124	124	124
Net Income	$275,319	$428,214	$640,948	$11,934	$441,336	$487,211	$671,526	$765,831	$815,209	$458,437	$900,924	$2,533,692	$918,701
Gross Revenue	$16,498,652	$16,862,849	$16,853,832	$17,913,181	$18,630,948	$19,587,680	$20,385,165	$20,738,903	$21,111,897	$18,593,936	$19,037,474	$20,067,298	$20,855,289
Operating Expenses	$11,568,935	$11,358,637	$11,786,052	$12,932,457	$12,825,845	$12,967,870	$13,172,113	$13,350,912	$13,630,906	$16,991,518	$14,760,983	$14,689,582	$14,702,779
Net Patient Revenue	$11,766,087	$11,607,252	$12,348,326	$12,824,652	$13,097,859	$13,269,010	$13,622,382	$13,828,420	$14,172,496	$14,735,481	$14,502,144	$14,499,772	$15,388,670
Total Payroll	$7,942,814	$7,872,463	$8,218,245	$9,013,403	$8,948,079	$9,080,433	$9,259,729	$9,385,082	$9,598,714	$12,681,360	$10,497,529	$10,854,291	$10,767,880
Profit Margin %	1.7%	2.5%	3.8%	0.1%	2.4%	2.5%	3.3%	3.7%	3.9%	2.5%	4.7%	12.6%	4.4%
Medicare %	20.0%	17.7%	17.1%	17.1%	18.0%	17.7%	17.8%	17.6%	18.0%	28.7%	19.6%	18.6%	13.6%
Medicaid %	65.9%	64.6%	61.7%	63.8%	61.5%	63.2%	62.2%	63.5%	63.1%	57.0%	58.2%	64.0%	67.2%
Private %	14.1%	17.7%	21.2%	19.1%	20.4%	19.1%	20.0%	18.9%	19.0%	14.3%	22.1%	17.3%	19.2%
Revenue/Day	$272	$269	$288	$299	$307	$305	$316	$320	$328	$391	$373	$373	$393
Cost/Day	$268	$263	$275	$301	$301	$298	$306	$309	$316	$451	$380	$378	$376
Avg Length of Stay	114.0 days	119.8 days	115.1 days	110.3 days	110.2 days	119.5 days	106.4 days	105.3 days	102.3 days	139.6 days	118.5 days	129.0 days	121.2 days

Finances and operations

Home revenue

$21.1M

Profit

$918.7K

Privately-owned community Operated by a business corporation.

Home revenue

$21.1M

Profit

$918.7K

Payroll costs

$10.8M

51.1% of revenue

Other operating costs

$9.4M

Total costs $20.2M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

How we assess these insights Show admissions and discharges

1.5 miles from city center Estimated distance in miles from Manchester's city center to Hanover Hill Health Care Center's address, calculated via Google Maps. — 0.47 miles to nearest hospital (Fresenius Medical Care at Elliot Hospital)

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Financial Assistance for
Nursing Home in New Hampshire

Hanover Hill Health Care Center is located in Manchester, New Hampshire.
Here are the financial assistance programs available to residents in New Hampshire.

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Choices for Independence

NH Medicaid CFI Waiver

Age 65+ or disabled

General New Hampshire resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Small state; rural access emphasis.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home aides

NH ServiceLink Aging and Disability Resource Center

NH ServiceLink

Age 60+

General New Hampshire resident, or caregiver.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Primarily referral-based; limited direct funding.

Benefits

Care coordination Respite (up to 5 days/year) Transportation (~5 trips/month)

Old Age Assistance (OAA)

New Hampshire Old Age Assistance

Age 65+

General NH resident, US citizen/eligible alien, not in public institution.

Income Limits (2025) ~$1,063/month (individual, net after deductions); varies by living arrangement.

Asset Limits $1,500 (individual), $2,000 (couple).

Automatic Medicaid eligibility; estate recovery applies.

Benefits

Cash (~$50-$200/month) for living costs (e.g., rent, utilities, care support)

New Hampshire Family Caregiver Program (via NFCSP)

New Hampshire Family Caregiver Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).

Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.

Asset Limits Not assessed; need-based.

13 ServiceLink locations; rural/low-income priority.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Medicare Savings Program (MSP)

New Hampshire Medicare Savings Program

Age 65+ or disabled

General NH resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

New Hampshire Fuel Assistance Program (FAP)

New Hampshire Fuel Assistance Program

Age 60+ prioritized

General NH resident, low-income household.

Income Limits (2025) ~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).

Asset Limits Not assessed; income-focused.

Administered by 5 CAP agencies; covers oil, gas, electric, wood.

Benefits

Heating aid ($300-$1,200/season) Weatherization Emergency fuel ($450 max)

VA Aid and Attendance (A&A) and Housebound Benefits

New Hampshire VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NH resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

NH Low and Moderate Income Homeowners Property Tax Relief

New Hampshire Property Tax Relief

Age 65+ prioritized

General NH resident, homeowner, paid property taxes.

Income Limits (2025) ~$47,000/year (individual), ~$60,000/year (couple).

Asset Limits Not assessed; home value cap at $750,000.

Refundable relief (~$100-$500/year); annual application.

Benefits

Tax relief (~$100-$500/year) to offset housing costs Indirectly aiding care funding

Compare Nursing Home around Manchester

The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.

5 facilities compared · CMS & NH Dept. of Health data

Filter by care type


Villa Crest Nursing and Retirement Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Manchester	126	89.6%	+10%	4.24	-34%	-1%	$0	9	3.0	-	121	-	39	Nathan Obara	$20.1M	$10.5M	52%	305079
St. Teresa Rehabilitation and Nursing Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Manchester (Hanover Hill)	51	75.7%	-7%	4.71	-32%	+10%	$0	14	4.7	-	43	-	56	Luanne Rogers	$7.5M	$4.4M	58.1%	305071
Mt. Carmel Rehabilitation and Nursing Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Manchester (Myrtle Street)	120	85.5%	+5%	4.71	-8%	+10%	$0	10	3.3	-	112	A+	81	Joseph Bohunicky	$19.8M	$10.7M	54.2%	305067
The Courville at Manchester	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Manchester (North End)	76	89.8%	+11%	4.24	+19%	-1%	$5.0k	22	7.3	-	67	A+	71	Richard Leboeuf	$13.2M	$7.3M	55.8%	305057
Hanover Hill Health Care Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Manchester (Hanover Hill)	124	86.5%	+7%	3.46	+23%	-19%	$8.5k	10	3.3	1	113	A+	59	Theodore Lee	$21.1M	$10.8M	51.1%	305009

Nursing Home Explorer

What neighborhood is Hanover Hill Health Care Center in?

Hanover Hill Health Care Center is in the Hanover Hill neighborhood of Manchester.

Is Hanover Hill Health Care Center in a walkable area?

Hanover Hill Health Care Center has a walk score of 59. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hanover Hill Health Care Center?

According to NH state health department records, Hanover Hill Health Care Center's license number is 3562.

When does Hanover Hill Health Care Center's license expire?

According to NH state health department records, Hanover Hill Health Care Center's license expires on April 30, 2026.

What is the occupancy rate at Hanover Hill Health Care Center?

Hanover Hill Health Care Center's occupancy is 94%.

Who is the administrator of Hanover Hill Health Care Center?

Nha Lori J Mc Intire is the administrator of Hanover Hill Health Care Center.

How many beds does Hanover Hill Health Care Center have?

Hanover Hill Health Care Center has 124 beds.

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Hanover Hill Health Care Center

Overview of Hanover Hill Health Care Center

Quality ratings

Staffing hours breakdown

Types of Care at Hanover Hill Health Care Center

Capacity and availability

About this community

Occupancy

Awards

License Details

Ownership & Operating Entity

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Memory & Specialized Care

Amenities & Lifestyle

Contact Hanover Hill Health Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Hampshire state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Inspection Reports

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

89 Certified Nursing Assistant

46 Licensed Practical Nurse

32 Registered Nurse

3 Administrator

3 Respiratory Therapy Technician

2 RN Director of Nursing

4 Physical Therapy Assistant

4 Speech Language Pathologist

4 Other Dietary Services Staff

2 Qualified Social Worker

2 Mental Health Service Worker

1 Feeding Assistant

2 Dietitian

1 Clinical Nurse Specialist

1 Nurse Practitioner

2 Physical Therapy Aide

2 Occupational Therapy Aide

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Places of interest near Hanover Hill Health Care Center

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