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Manor Village at Desert Ridge
Assisted Living, Independent Living & Memory Care · Phoenix, AZ
Exterior view of Manor Village with landscaping and vehicle Exterior view of Manor Village at Desert Ridge building Exterior view of Manor Village at Desert Ridge Exterior view of Manor Village at Desert Ridge building Exterior view of Manor Village at Desert Ridge with sign Exterior view of Manor Village at Desert Ridge facility Well-designed dining area with a granite counter and seating Cozy common area with stylish seating and decor Interior common area with seating and decor Bright common area with seating and a view

Manor Village at Desert Ridge

Assisted Living, Independent Living & Memory Care · Phoenix, AZ
5560 E Deer Valley Dr, Phoenix, AZ 85054 View map Calculator: See prices in your area
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Overview of Manor Village at Desert Ridge

Situated within the Toscana at Desert Ridge neighborhood of Phoenix, Manor Village at Desert Ridge has maintained operational status for a duration of five years. The facility utilizes a three-story structure positioned at the outer boundary of local walkability standards. With a Walk Score of 47, most logistical needs and external errands necessitate the use of a private vehicle, a reality the community attempts to balance through the provision of on-site transportation services. The campus maintains a strategic proximity to the HonorHealth Scottsdale Thompson Peak Medical Center, which is located 2.3 miles away.

The facility possesses a total capacity of 129 beds, partitioned into one-bedroom and two-bedroom residential units. The floor plans range from 590 square feet at the entry-level tier to slightly exceeding 1,000 square feet for the most expansive layouts, a dimension that provides a level of space notably above the average for assisted living environments. The care architecture incorporates independent living, assisted living, and memory care services, constructing a systematic pathway that permits residents to maintain residency as their individual clinical requirements evolve over time.

The internal service ecosystem includes beauty services, housekeeping, scheduled transportation, structured exercise programs, and diverse recreational opportunities. Culinary offerings follow a daily protocol that features a primary entree option alongside a secondary selection. The community facilitates periodic local excursions and maintains a pet-friendly policy. Administrative oversight rests with Nicolle Blais, while Manor Village US Holdings, LLC retains operational control.

Manor Village at Desert Ridge functions as a large-format, multi-level community defined by unit sizes that prioritize square footage. It serves as an effective operational environment for individuals who place a high value on maintaining continuity of residence across multiple care stages within a suburban Phoenix setting.

Facility Direct Line (480) 764-3793
Facility Direct Line (480) 764-3793
By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 129 Rank #68 / 521Bed count — State benchmarkedThis home is ranked 68th out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info An established community with some operational experience and growing routines. Rank #371 / 548Years in operation — State benchmarkedThis home is ranked 371st out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
5 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #290 / 775Walk Score — State benchmarkedThis home is ranked 290th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
47 / 100

About this community

License Details

Facility TypeAssisted Living Center
IssuanceApril 6, 2021
License NumberAL11856C
QualificationHealth Care

Ownership & Operating Entity

Manor Village at Desert Ridge is administered by Nicolle Blais.

OwnerManor Village Us Holdings, LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactNicolle Blais (per state records, record updated Jul 2026)

Contact Manor Village at Desert Ridge

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Total deficiencies (108% above)
• Enforcement actions (456% above)
• Total complaints (50% above)
• Complaints per year (50% above) 1 Better Metrics better than Arizona average:
• Deficiencies per inspection (21% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2512 This facility has 108% more total deficiencies than a typical Arizona assisted living residence (25 vs. AZ avg 12).↑ 108% worse Rank #426 / 487 Total deficiencies — State benchmarked This home is ranked 426th out of 487 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.92.41 This facility has 21% fewer deficiencies per inspection than a typical Arizona assisted living residence (1.9 vs. AZ avg 2.41).↓ 21% better Rank #256 / 487 Deficiencies per inspection — State benchmarked This home is ranked 256th out of 487 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 487 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 50.9 This facility has 456% more enforcement actions than a typical Arizona assisted living residence (5 vs. AZ avg 0.9).↑ 456% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 135 This facility has had 160% more total inspections than the Arizona average (13 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 160% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 96 This facility has 50% more total complaints than a typical Arizona assisted living residence (9 vs. AZ avg 6).↑ 50% worse Rank #438 / 490 Total complaints — State benchmarked This home is ranked 438th out of 490 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 490 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 32 This facility has 50% more complaints per year than a typical Arizona assisted living residence (3 vs. AZ avg 2).↑ 50% worse
Show Inspection Reports

What does this home offer?

Pets allowed icon
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Pets Allowed

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Room Sizes: 590 / 728 / 894 / 965 - 1,043 sq. ft

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Housing options icon

Housing Options: 1 Bed / 2 Bed

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Building Type: 3-story

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Beauty Services

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Transportation Services

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Housekeeping Services

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Social and recreational activities icon

Social and Recreational Activities

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Exercise Programs

Living Spaces & Floor Plans for Manor Village at Desert Ridge

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Places of interest near Manor Village at Desert Ridge

Address 5560 E Deer Valley Dr, Phoenix, AZ 85054 — 2.26 miles to nearest hospital (HonorHealth Scottsdale Thompson Peak Medical Center)

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Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Avista Senior Living North Mountain
AL
MC
RC
Phoenix (Globa)
149
Facility 149
AZ AVG 54
Rank #41 / 521
Yes
75
Facility 75
AZ AVG 38
Rank #22 / 775
Studio / 1 Bed / 2 Bed
16
Facility 16
AZ AVG 12
Rank #149 / 548
A+Candice A Fine10
8
Facility 8
AZ AVG 6
Rank #427 / 490
7
Facility 7
AZ AVG 9
Rank #249 / 487
0.7
Facility 0.7
AZ AVG 1.8
Rank #134 / 487
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 54
Rank #57 / 521
Yes
69
Facility 69
AZ AVG 38
Rank #60 / 775
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 12
Rank #84 / 548
A+Travis Garrard8
5
Facility 5
AZ AVG 6
Rank #387 / 490
1
Facility 1
AZ AVG 9
Rank #89 / 487
0.1
Facility 0.1
AZ AVG 1.8
Rank #89 / 487
Manor Village at Desert Ridge
AL
IL
MC
Phoenix
129
Facility 129
AZ AVG 54
Rank #68 / 521
Yes
47
Facility 47
AZ AVG 38
Rank #290 / 775
1 Bed / 2 Bed
5
Facility 5
AZ AVG 12
Rank #371 / 548
-Nicolle Blais13
9
Facility 9
AZ AVG 6
Rank #438 / 490
25
Facility 25
AZ AVG 9
Rank #426 / 487
1.9
Facility 1.9
AZ AVG 1.8
Rank #256 / 487
La Siena
AL
IL
MC
Phoenix (Pueblo Hermoso)
111
Facility 111
AZ AVG 54
Rank #111 / 521
Yes
61
Facility 61
AZ AVG 38
Rank #145 / 775
1 Bed / 2 Bed
18
Facility 18
AZ AVG 12
Rank #125 / 548
-Jonathan T Burningham6
4
Facility 4
AZ AVG 6
Rank #354 / 490
6
Facility 6
AZ AVG 9
Rank #224 / 487
1.0
Facility 1.0
AZ AVG 1.8
Rank #162 / 487
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 54
Rank #170 / 521
Yes
70
Facility 70
AZ AVG 38
Rank #51 / 775
Private / Companion Suites
13
Facility 13
AZ AVG 12
Rank #185 / 548
A+Misty Farnstrom8
8
Facility 8
AZ AVG 6
Rank #427 / 490
1
Facility 1
AZ AVG 9
Rank #89 / 487
0.1
Facility 0.1
AZ AVG 1.8
Rank #89 / 487
View all Nearby Homes

Financial Assistance for
Assisted Living in Arizona

Manor Village at Desert Ridge is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Manor Village at Desert Ridge

Who is the owner of Manor Village at Desert Ridge?

Manor Village at Desert Ridge is legally operated by Manor Village Us Holdings, LLC, and administered by Nicolle Blais.

Is Manor Village at Desert Ridge in a walkable area?

Manor Village at Desert Ridge has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Manor Village at Desert Ridge?

According to AZ state health department records, Manor Village at Desert Ridge's license number is AL11856C.

How long has Manor Village at Desert Ridge been in business?

Manor Village at Desert Ridge has been operating for approximately 5 years, based on available licensing and registration records.

Are pets allowed at Manor Village at Desert Ridge?

Yes, Manor Village at Desert Ridge allows residents to bring their pets.

Who is the administrator of Manor Village at Desert Ridge?

Nicolle Blais is the administrator of Manor Village at Desert Ridge.

How many beds does Manor Village at Desert Ridge have?

Manor Village at Desert Ridge has 129 beds.

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