The Residence at Arrowood

Independent Living, Assisted Living, Memory Care & Nursing Home · West Mifflin, PA

The Residence at Arrowood

Q: What neighborhood is The Residence at Arrowood in?

The Residence at Arrowood is in the West Mifflin neighborhood of PA 15122.

Q: Is The Residence at Arrowood in a walkable area?

The Residence at Arrowood has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

Q: What is the license number of The Residence at Arrowood?

According to state health department records, The Residence at Arrowood's license number is 452150.

Q: When does The Residence at Arrowood's license expire?

According to state health department records, The Residence at Arrowood's license expires on December 6, 2025.

Q: What is the occupancy rate at The Residence at Arrowood?

The Residence at Arrowood's occupancy is 56%.

Q: How many beds does The Residence at Arrowood have?

The Residence at Arrowood has 84 beds.

Independent Living, Assisted Living, Memory Care & Nursing Home · West Mifflin, PA

512 N Lewis Run Rd, West Mifflin, PA 15122 View map

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Overview of The Residence at Arrowood

Greeting seniors with peace and vibrancy, The Residence at Arrowood is an exceptional senior living community in Pittsburgh, PA, that offers short-term rehabilitation or long-term care. The community of caring professionals is dedicated to providing holistic care tailored to each individual’s unique needs, ensuring peace of mind for families and a nurturing environment for loved ones. The community’s skilled healthcare team provides comprehensive post-acute care and rehabilitation services, helping residents thrive.

The community offers a robust calendar of engaging activity-based services carefully designed to enhance residents’ social and recreational experiences. The residents can enjoy extensive amenities, including peaceful private rooms designed for comfort and restful nights. The professional culinary team ensures that residents delight in delicious, nutritionally balanced meals. The Residence at Arrowood is committed to creating a community where care meets comfort.

Facility Direct Line (412) 466-0600

84-bed community

A larger shared setting that may offer more common spaces and organized community services.

6 years in operation

An established community with some operational experience and growing routines.

Walk Score: 23 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

56%

Lower than the Pennsylvania average: 78.7%

Occupied beds

47 / 84

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

IssuanceDecember 6, 2024

ExpirationDecember 6, 2025 Expired

CountyAllegheny

License Number452150

The Residence at Arrowood is legally operated by Southwestern Healthcare Operations LLC.

Staffing

Key information about the people who lead and staff this community.

ContactMs. Shonte Allen, Administrator (per BBB, record updated Jun 2026)

57 Total Daily Staff PA avg: 76.9

43 Waking Staff

0 Resident Support Staff

47 Residents Served

15 Current Residents

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2020 · 6 years of data 104 citations 6 complaints 16 inspections 0 waivers

Inspection Score

14 points below the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.

0

vs 0.9 avg

↓ 100% fewer than PA avg

Data reflects the most recent 6 years (since 2020).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Pennsylvania state average

Overall vs. PA average

Latest Inspection January 29, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	104	63	This facility has 65% more total citations than a typical Pennsylvania assisted living residence (104 vs. PA avg 63).↑ 65% worse Rank #405 / 482 Total citations — State benchmarked This home is ranked 405th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2020.	17.3	10.5	This facility has 65% more citations per year than a typical Pennsylvania assisted living residence (17.3 vs. PA avg 10.5).↑ 65% worse
Citations per inspection Average citations per inspection.	6.5	5.7	This facility has 14% more citations per inspection than a typical Pennsylvania assisted living residence (6.5 vs. PA avg 5.7).↑ 14% worse Rank #383 / 482 Citations per inspection — State benchmarked This home is ranked 383rd out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	16	11	This facility has had 45% more total inspections than the Pennsylvania average (16 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 45% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	14	8	This facility has 75% more inspections with citations than a typical Pennsylvania assisted living residence (14 vs. PA avg 8).↑ 75% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	88%	73%	This facility has 15 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (88% vs. PA avg 73%).↑ 15% worse Rank #438 / 482 Inspection citation rate — State benchmarked This home is ranked 438th out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	6	4	This facility has 50% more total complaints than a typical Pennsylvania assisted living residence (6 vs. PA avg 4).↑ 50% worse Rank #379 / 482 Total complaints — State benchmarked This home is ranked 379th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2020.	1	0.7	This facility has 43% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.7).↑ 43% worse

Show Inspection Reports

What does this home offer?

Pets Allowed

Building Type: Two-story

Transportation Services

Fitness and Recreation

4.6 miles from city center Estimated distance in miles from West Mifflin's city center to The Residence at Arrowood's address, calculated via Google Maps.

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Financial Assistance for
Independent Living in Pennsylvania

The Residence at Arrowood is located in West Mifflin, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled

General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits

Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+

General Pennsylvania resident, at risk of nursing home placement.

Income Limits ~$2,000/month individual, varies by region

Asset Limits $8,000 individual

Cost-sharing required above certain income; rural/urban balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+

General PA resident (specific counties), NFLOC, safe with LIFE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled

General PA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL

Asset Limits Not assessed; need-based.

High demand; includes grandparent caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General PA resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran population; supports rural/urban care needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+

General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security

Asset Limits Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Benefits

Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+

General PA resident, low-income.

Income Limits (2025) ~$2,322/month individual, 185% FPL

Asset Limits Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits

Vouchers (~$50/season) for fresh produce at approved markets

What neighborhood is The Residence at Arrowood in?

The Residence at Arrowood is in the West Mifflin neighborhood of PA 15122.

Who is the owner of The Residence at Arrowood?

The Residence at Arrowood is legally operated by Southwestern Healthcare Operations LLC.

Is The Residence at Arrowood in a walkable area?

The Residence at Arrowood has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Residence at Arrowood?

According to state health department records, The Residence at Arrowood's license number is 452150.

When does The Residence at Arrowood's license expire?

According to state health department records, The Residence at Arrowood's license expires on December 6, 2025.

What is the occupancy rate at The Residence at Arrowood?

The Residence at Arrowood's occupancy is 56%.

How many beds does The Residence at Arrowood have?

The Residence at Arrowood has 84 beds.

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The Residence at Arrowood