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The Residence at Arrowood
Memory Care & Skilled Nursing · West Mifflin, PA
Exterior view of the facility with entrance and parking area Exterior view of The Residence at Arrowood Bright interior lounge area with plants and seating Cozy resident room with a bed and a sofa

The Residence at Arrowood

Memory Care & Skilled Nursing · West Mifflin, PA
512 N Lewis Run Rd, West Mifflin, PA 15122 View map Calculator: See prices in your area
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Overview of The Residence at Arrowood

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Operated by Southwestern Healthcare Operations, The Residence at Arrowood is an 84-bed, two-story memory care and skilled nursing community in West Mifflin, Pennsylvania. Operating for six years, it currently serves 47 residents at 56 percent occupancy.

The community offers memory care and skilled nursing services, with transportation services for around five trips monthly. As part of daily activities, occupants can access fitness and recreation programming. The facility welcomes pets, a crucial amenity for many senior residents wanting to maintain their long-held companion relationships. West Mifflin has a Walk Score of 23, so it’s a car-dependent setting where most errands require personal transportation, typical of the Pittsburgh region’s suburban landscape. This location offers access to nearby hospitals, shopping, and other community services.

The Residence at Arrowood operates under Pennsylvania Department of Human Services oversight and upholds staffing standards without waivers. Spanning six years, the inspection data mirrors The Residence at Arrowood’s regulatory history during its development since 2020.

Facility Direct Line (412) 466-0600
Facility Direct Line (412) 466-0600
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Capacity and availability

Residents per day
47
Bed community size
84-bed community Rank #277 / 552Bed count — State benchmarkedThis home is ranked 277th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
6 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 23 / 100 Rank #513 / 657Walk Score — State benchmarkedThis home is ranked 513th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
56%
Rank #384 / 494Occupancy rate — State benchmarkedThis home is ranked 384th out of 494 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 494. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
47 / 84
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceDecember 6, 2024
CountyAllegheny
License Number452150

Ownership & Operating Entity

The Residence at Arrowood is legally operated by Southwestern Healthcare Operations LLC.

State Inspection Report (PA)

January 29, 2025
57 Total Daily Staff PA avg: 76.9 Rank #231 / 357 Total Daily Staff — State benchmarked This home is ranked 231st out of 357 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 357 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
43 Waking Staff
0 Resident Support Staff
47 Residents Served
15 Current Residents

Resident Conditions (PA)

Age 60+ 47 (100%)
Mobility Need 10 (21%)
Mental Illness 3 (6%)
Physical Disability 1 (2%)

Contact The Residence at Arrowood

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2020 · 6 years of data These figures come from state-published inspection data. 104 citations 6 complaints 16 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

14 points below the Pennsylvania average for assisted living residences (83/100)

Rank #392 / 468 in Pennsylvania Inspection Score — State benchmarked This home is ranked 392nd out of 468 homes we track in Pennsylvania for inspection score. Shows this facility's inspection score compared to the Pennsylvania average among 468 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 69 out of 100. Letter grade D+. 14 points below the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 6 years (since 2020).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Pennsylvania state average
Overall vs. PA average 6 Worse Metrics worse than Pennsylvania average:
• Total citations (65% above)
• Citations per inspection (14% above)
• Inspections with citations (75% above)
• Inspection citation rate (21% above)
• Total complaints (50% above)
• Complaints per year (43% above) 0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 10463 This facility has 65% more total citations than a typical Pennsylvania assisted living residence (104 vs. PA avg 63).↑ 65% worse Rank #402 / 478 Total citations — State benchmarked This home is ranked 402nd out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 6.55.7 This facility has 14% more citations per inspection than a typical Pennsylvania assisted living residence (6.5 vs. PA avg 5.7).↑ 14% worse Rank #379 / 478 Citations per inspection — State benchmarked This home is ranked 379th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1611 This facility has had 45% more total inspections than the Pennsylvania average (16 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 45% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 148 This facility has 75% more inspections with citations than a typical Pennsylvania assisted living residence (14 vs. PA avg 8).↑ 75% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 88%73% This facility has 15 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (88% vs. PA avg 73%).↑ 15% worse Rank #428 / 478 Inspection citation rate — State benchmarked This home is ranked 428th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 64 This facility has 50% more total complaints than a typical Pennsylvania assisted living residence (6 vs. PA avg 4).↑ 50% worse Rank #376 / 478 Total complaints — State benchmarked This home is ranked 376th out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2020. 10.7 This facility has 43% more complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 0.7).↑ 43% worse
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near The Residence at Arrowood

Address 4.6 miles from city center Info Estimated distance in miles from West Mifflin's city center to The Residence at Arrowood's address, calculated via Google Maps.

Calculate Travel Distance to The Residence at Arrowood

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Address

Compare Memory Care around Pittsburgh

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the benchmark below for the typical Pennsylvania score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
South Western Veterans Center
MC
NH
Pittsburgh (Lincoln-Lemington-Belmar)
236
Facility 236
PA AVG 94
Rank #14 / 552
No
5
Facility 5
PA AVG 47
Rank #634 / 657
---------- 74.3% -
Asbury Heights
MC
AL
IL
NH
SNF
Pittsburgh
120
Facility 120
PA AVG 94
Rank #126 / 552
Yes
47
Facility 47
PA AVG 47
Rank #319 / 657
Asbury Healthcare, LLC
88
Facility 88
PA AVG 83
Rank #162 / 468
3
1
Facility 1
PA AVG 4
Rank #108 / 478
100%
Facility 100%
PA AVG 72.7%
Rank #455 / 478
10
Facility 10
PA AVG 63
Rank #41 / 478
3.3
Facility 3.3
PA AVG 5.7
Rank #197 / 478
Non-Profit-- 36.7% -
Vincentian Home
MC
AL
IL
NH
SNF
Pittsburgh
90
Facility 90
PA AVG 94
Rank #250 / 552
No
20
Facility 20
PA AVG 47
Rank #532 / 657
Vincentian Home Inc
83
Facility 83
PA AVG 83
Rank #234 / 468
10
6
Facility 6
PA AVG 4
Rank #376 / 478
50%
Facility 50%
PA AVG 72.7%
Rank #69 / 478
11
Facility 11
PA AVG 63
Rank #49 / 478
1.1
Facility 1.1
PA AVG 5.7
Rank #21 / 478
Non-Profit
100
Facility 100
PA AVG 76.9
Rank #98 / 357
1.27 57.8% A
The Residence at Arrowood
MC
SNF
West Mifflin
84
Facility 84
PA AVG 94
Rank #277 / 552
Yes
23
Facility 23
PA AVG 47
Rank #513 / 657
Southwestern Healthcare Operations LLC
69
Facility 69
PA AVG 83
Rank #392 / 468
16
6
Facility 6
PA AVG 4
Rank #376 / 478
88%
Facility 88%
PA AVG 72.7%
Rank #428 / 478
104
Facility 104
PA AVG 63
Rank #402 / 478
6.5
Facility 6.5
PA AVG 5.7
Rank #379 / 478
Profit
57
Facility 57
PA AVG 76.9
Rank #231 / 357
1.21 56.0% -
Canterbury Place
MC
HOS
NH
PC
RC
SNF
Pittsburgh (Central Lawrenceville)
78
Facility 78
PA AVG 94
Rank #310 / 552
No
93
Facility 93
PA AVG 47
Rank #18 / 657
Canterbury Place
86
Facility 86
PA AVG 83
Rank #194 / 468
6
2
Facility 2
PA AVG 4
Rank #184 / 478
67%
Facility 67%
PA AVG 72.7%
Rank #214 / 478
19
Facility 19
PA AVG 63
Rank #102 / 478
3.2
Facility 3.2
PA AVG 5.7
Rank #186 / 478
Non-Profit
16
Facility 16
PA AVG 76.9
Rank #351 / 357
1.45-A+
View all Nearby Homes

Financial Assistance for
Memory Care in Pennsylvania

The Residence at Arrowood is located in West Mifflin, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about The Residence at Arrowood

Who is the owner of The Residence at Arrowood?

The Residence at Arrowood is legally operated by Southwestern Healthcare Operations LLC.

Is The Residence at Arrowood in a walkable area?

The Residence at Arrowood has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Residence at Arrowood?

According to PA state health department records, The Residence at Arrowood's license number is 452150.

What is the occupancy rate at The Residence at Arrowood?

The Residence at Arrowood's occupancy is 56%.

How long has The Residence at Arrowood been in business?

The Residence at Arrowood has been operating for approximately 6 years, based on available licensing and registration records.

Are pets allowed at The Residence at Arrowood?

Yes, The Residence at Arrowood allows residents to bring their pets.

How many beds does The Residence at Arrowood have?

The Residence at Arrowood has 84 beds.

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