The Windsor at Ortega

The Windsor at Ortega is an Independent Living Home in Florida

The Windsor at Ortega is an Independent Living Home in Florida

The Windsor at Ortega

5939 Roosevelt Blvd, Jacksonville, FL 32244 View Map

The Windsor at Ortega is an Independent Living Home in Florida

The Windsor at Ortega is an Independent Living Home in Florida

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Overview of The Windsor at Ortega

A proud member of the Legend Senior Living Group, The Windsor at Ortega is an upscale community located in Jacksonville that is strategically located near neighboring town centers and medical centers. The Windsor at Ortega strives to provide a luxurious community by offering a modern approach to senior living that is accessible to world-class healthcare. The assisted living community strives to change the meaning of aging for all its residents by encouraging them to still live life on their own terms and choose the lifestyle that they prefer.

Management boasts a team of dedicated professionals who are available to attend to all seniors 24 hours a day. The Windsor at Ortega is considered the most coveted assisted living community in Jacksonville, and one that has been trusted by many families over the years. A few of the all-inclusive amenities include an emergency call system in each room; supervision and assistance with day-to-day activities; assistance with the coordination of medical appointments, among others; and daily housekeeping and linen service, among others. These all-inclusive amenities are centered on providing an active lifestyle for the residents. 

(904) 777-6200

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
LICENSED
Facility Type
Assisted Living Facility
License Date
February 8, 2025
License Expiration
February 7, 2027

Additional licensing details

License number: 12509
County: Duval

Ownership & operating entity

The Windsor at Ortega is legally operated by ROOSEVELT ALF, LLC, and administrated by LISA ELLEN DOERLER.

Management company: LEGEND SENIOR LIVING, LLC
Profit status: For-Profit

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Activities in this home

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 278 - 375 / 319 - 461 / 407 - 449 / 414 - 431 / 474 - 524 / 573 - 800 sq. ft

Housing options icon
Housing options icon

Housing Options: Suite / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Windsor at Ortega

Assisted Living Independent Living Memory Care
Contact The Windsor at Ortega

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

20 visits/inspections

Results

8 with citations

12 without citations

Florida average: 16 inspections with citations

Latest inspection

Date:February 3, 2025
Type:Complaint Investigation

22 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

10 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

2 fines

Florida average: 5 fines

Total amount fined: $1,000.00

Florida average: $11,623.53

Compare Assisted Living around Jacksonville

The information below is reported by the Florida Agency for Health Care Administration (AHCA).
The Windsor at Ortega
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Jacksonville (Southwest)
120
Yes
36
ROOSEVELT ALF, LLC
Suite / 1 Bed / 2 Bed
Seagrass Village of Fleming Island
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Fleming Island
100
No
57
VOP SG FLEMING, LLC
Studio / 1 Bed / 2 Bed
Camellia at Deerwood
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Jacksonville (Deerwood)
95
Yes
20
VOP CAMELLIA DEERWOOD, LLC
Suite / 1 Bed / 2 Bed
Silver Treasures at Lane
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Jacksonville (Southwest)
32
No
42
GOOD SHEPHERD RETIREMENT LLC
1 Bed / 2 Bed
Augustine Landing
IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

RC

Respite Care

Jacksonville (Sunbeam)
-
Yes
45
-
Suite / 1 Bed / 2 Bed

Living Spaces & Floor Plans

The Windsor At Ortega P3
The Windsor At Ortega P4
The Windsor At Ortega P1
The Windsor At Ortega P2

Places of interest near The Windsor at Ortega

Address 10 miles from city center — 4.46 miles to nearest hospital (St Vincent's Mammography)

Address 5939 Roosevelt Blvd, Jacksonville, FL 32244

Calculate Travel Distance to The Windsor at Ortega

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Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Florida Seniors

Get financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled, Florida resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Community Care for the Elderly (CCE)

Florida CCE

Age 60+, Florida resident, at risk of nursing home.

~$2,000/month (varies).

$5,000 (individual).

Limited funding; regional variation.

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+, Florida resident, at risk of nursing home placement; caregiver must be approved.

~$2,829/month (individual, aligned with Medicaid thresholds).

~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+, Florida resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled, Florida resident, living in approved facility, receiving SSI or low-income.

~$1,004/month (individual, including SSI).

$2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Florida resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~1,000 slots/year.

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