Home of the Good Shepherd
Assisted Living · USA
Home of the Good Shepherd
Assisted Living · USA
Home of the Good Shepherd is a 42-bed licensed Adult Home at 390 Church Street in Saratoga Springs, New York, in Saratoga County. Owned by The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc., a not-for-profit organization affiliated with Bethesda Episcopal Church in Saratoga Springs, the facility is the founding location of the five-community Home of the Good Shepherd network and has served the area since 1870. The facility is wheelchair accessible. Pets are not permitted. Licensed nurses and CNAs provide 24-hour staffing with skilled nursing services confirmed.
Three care programs are confirmed: assisted living, enhanced assisted living, and memory care. The enhanced assisted living designation supports aging in place through skilled nursing tasks and nursing assessments. Respite and rehabilitation services are available. Activities include social events, exercise classes, and creative workshops.
The New York State Department of Health, Office of Aging and Long Term Care, has conducted six inspections on file, all with citations, against a state average of nine with five carrying citations. Nineteen total deficiencies have been recorded against a state average of 22. The most recent inspection on July 14, 2025, a complaint investigation, found no deficiencies. Earlier inspections showed a pattern involving resident services, environmental standards, admission and retention standards, medication management, maintenance, supervision, and documentation. Sixteen complaints are on record at a rate of 38.1 per 100 occupied beds against a state average of 49.9; all complaint investigations were unsubstantiated. No enforcement actions are on file. The inspection record shows improvement in recent surveys.
The facility’s 1870 founding date, the not-for-profit Episcopal affiliation as the organization’s original Saratoga Springs location, the enhanced assisted living aging-in-place model, and the zero-deficiency finding in the most recent inspection following a documented pattern of improvement are what distinguish this Saratoga County community.
Home of the Good Shepherd is suited for individuals seeking assisted living, enhanced assisted living, or memory care in Saratoga Springs within a long-established not-for-profit setting. Families should ask about the specific protocols and nursing assessments involved in the enhanced assisted living aging-in-place model and the services available to support transitions between care levels before placement.
42-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 97 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeAdult Home
StatusActive
CountySaratoga
License Number640-E-037
Owner NameThe Church Aid Of The Protestant Episcopal Church In The Town Of Saratoga Springs, Inc.
Wheelchair Accessible
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Enhanced Assisted Living
ActivitiesActivities include social events, exercise classes, and creative workshops.
Food DescriptionDining services are provided with a focus on quality and nutrition.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
19 citations
16 complaints
6 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Inspections with citations (20% above)
• Inspection citation rate (79% above) 1 At Avg Metrics at New York average:
• Citations per inspection (at NY avg) 7 Better Metrics better than New York average:
• Total citations (34% below)
• Citations per year (34% below)
• Total inspections (33% below)
• Total complaints (80% below)
• Complaints per year (80% below)
• Complaints per bed (24% below)
• Complaint investigations (100% below)
• Inspections with citations (20% above)
• Inspection citation rate (79% above) 1 At Avg Metrics at New York average:
• Citations per inspection (at NY avg) 7 Better Metrics better than New York average:
• Total citations (34% below)
• Citations per year (34% below)
• Total inspections (33% below)
• Total complaints (80% below)
• Complaints per year (80% below)
• Complaints per bed (24% below)
• Complaint investigations (100% below)
Latest Inspection
July 14, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 19 | 29 | This facility has 34% fewer total citations than a typical New York assisted living residence (19 vs. NY avg 29).↓ 34% better |
|
Citations per year
Average citations per year since 2021.
| 3.8 | 5.8 | This facility has 34% fewer citations per year than a typical New York assisted living residence (3.8 vs. NY avg 5.8).↓ 34% better |
|
Citations per inspection
Average citations per inspection.
| 3.2 | 3.2 | This facility has citations per inspection in line with the New York average (3.2 vs. NY avg 3.2).— At avg |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 9 | This facility has 33% fewer total inspections than a typical New York assisted living residence (6 vs. NY avg 9).↓ 33% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 6 | 5 | This facility has 20% more inspections with citations than a typical New York assisted living residence (6 vs. NY avg 5).↑ 20% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 16 | 79 | This facility has 80% fewer total complaints than a typical New York assisted living residence (16 vs. NY avg 79).↓ 80% better |
|
Complaints per year
Average complaints per year since 2021.
| 3.2 | 15.8 | This facility has 80% fewer complaints per year than a typical New York assisted living residence (3.2 vs. NY avg 15.8).↓ 80% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.38 | 0.50 | This facility has 24% fewer complaints per bed than a typical New York assisted living residence (0.38 vs. NY avg 0.5).↓ 24% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 14, 2025, found no deficiencies. Earlier inspections showed a pattern of occasional deficiencies mainly related to resident services, environmental standards, and admission and retention standards. Prior reports cited issues such as medication management, facility maintenance, supervision, and documentation. Complaint investigations were conducted but were consistently unsubstantiated. The facility’s record appears to be improving, with recent inspections showing no violations after earlier citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Home of the Good Shepherd
165.4 miles from city center
Estimated distance in miles from Saratoga Springs's city center to Home of the Good Shepherd's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
Filter by care type
| Home of the Good Shepherd |
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HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Frequently Asked Questions about Home of the Good Shepherd
Who is the owner of Home of the Good Shepherd?
The legal owner and operator of Home of the Good Shepherd is The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc..
Is Home of the Good Shepherd in a walkable area?
Home of the Good Shepherd has a walk score of 97. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
What is the license number of Home of the Good Shepherd?
According to NY state health department records, Home of the Good Shepherd's license number is 640-E-037.
How many beds does Home of the Good Shepherd have?
Home of the Good Shepherd has 42 beds.
Are there photos of Home of the Good Shepherd?
Yes — there are 24 photos of Home of the Good Shepherd in the photo gallery on this page.
What is the address of Home of the Good Shepherd?
Home of the Good Shepherd is located at 390 Church Street.
What is the phone number of Home of the Good Shepherd?
(518) 584-3317 will put you in contact with the team at Home of the Good Shepherd.
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