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Home of the Good Shepherd
Couple walking together outside in a garden area Two residents enjoying a walk outside the facility Historic building exterior with columns and greenery Beautifully landscaped outdoor garden area Residents enjoying a reading activity together Resident enjoying a book in a cozy room A nurse taking a resident's blood pressure in a comfortable setting Residents playing games in a community area Residents enjoying a sunny outdoor space Residents engaging in an activity in a common area Resident organizing clothes in a cozy room Nurse attending to a resident in a cozy room Resident and staff enjoying a puzzle together A hand placing linens into a washing machine Two residents enjoying a walk outside the facility Resident working on a puzzle in an activity area A large boat on a calm lake Resident arranging clothes in a private room Resident reading in a cozy living area

Home of the Good Shepherd

390 Church Street, Saratoga Springs, NY 12866 View map Calculator: See prices in your area
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Overview of Home of the Good Shepherd

Home of the Good Shepherd is an assisted living facility located at 390 Church Street, Saratoga Springs, NY, in Saratoga County.

Home of the Good Shepherd is owned by The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc., and is adult home by the New York Department of Health, Office of Aging and Long Term Care. The facility is active and houses 42 beds, is wheelchair accessible, and does not accept pets.

Home of the Good Shepherd provides assisted living, enhanced assisted living, and memory care with dining services emphasizing quality and nutrition. Activities include social events, exercise classes, and creative workshops. Staffing includes nursing care, licensed nurses and certified nursing assistants available 24 hours daily, skilled nursing services, rehabilitation services, and respite care.

The New York Department of Health, Office of Aging and Long Term Care, has inspected the facility 6 times over 5 years. The facility has maintained 3.8 deficiencies per year, 25% better than the New York average of 5.1 per year. The facility has received 16 complaints over 5 years, representing 38.1 complaints per 100 occupied beds, below the New York average of 49.9 per 100 occupied beds. No enforcement actions or fines have been imposed.

The inspection record demonstrates significant improvement, with 5 consecutive complaint investigations from January through July 2025 all showing zero deficiencies.

Renewal inspections have identified deficiency clusters followed by improvement. August 2024 renewal inspection noted 7 violations spanning resident services medication management (medication storage requirements and recording documentation), environmental standards (night light availability in all hallways, stairways and bathrooms; maintenance of facility in clean condition and good repair; smoke and fire protection equipment maintenance), and admission and retention standards (service plan review and revision requirements). April 2022 renewal inspection identified 7 violations related to background check compliance for prospective employees, general facility operations compliance, resident services supervision standards, environmental standards inspections and testing procedures, and medical evaluation requirements for admission. Between renewal periods, complaint investigation findings included isolated resident services violations related to supervision and notification procedures in cases of illness or injury (January 2024, December 2022, June 2022), emergency assistance protocols (December 2022), and admission standards compliance (April 2024).

Case management services issues appeared in June 2022. Since August 2024 renewal, the facility has demonstrated sustained compliance with zero deficiencies across 5 consecutive complaint investigations. Verify directly with the New York Department of Health that all corrective actions from the August 2024 renewal inspection have been fully implemented and documented

Families should ask about medication storage and documentation systems, environmental safety maintenance, and criminal background check procedures for current and prospective staff.

(518) 584-3317
(518) 584-3317
Bed community size
42-bed community Rank #702 / 748Bed count — State benchmarkedThis home is ranked 702nd out of 748 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 97 / 100 Rank #81 / 1173Walk Score — State benchmarkedThis home is ranked 81st out of 1173 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

License Details

Facility TypeAdult Home
StatusActive
CountySaratoga
License Number640-E-037

Ownership & Operating Entity

Owner NameThe Church Aid Of The Protestant Episcopal Church In The Town Of Saratoga Springs, Inc.

Safety & Compliance

Wheelchair Accessible

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Additional Services

1 service
Enhanced Assisted Living

Amenities & Lifestyle

ActivitiesActivities include social events, exercise classes, and creative workshops.

Dining & Nutrition

Food DescriptionDining services are provided with a focus on quality and nutrition.

Contact Home of the Good Shepherd

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Since 2021 · 5 years of data 0 enforcement actions 19 citations 16 complaints 6 inspections 0 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.

6 points above the New York average for nursing homes (83/100)

Inspection score: 89 out of 100. Letter grade B+. 6 points above the New York average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average
Overall vs. NY average 5 Worse Metrics worse than New York average:
• Total citations (46% above)
• Citations per year (46% above)
• Citations per inspection (129% above)
• Inspections with citations (50% above)
• Inspection citation rate (127% above) 5 Better Metrics better than New York average:
• Total inspections (33% below)
• Total complaints (80% below)
• Complaints per year (80% below)
• Complaints per bed (24% below)
• Complaint investigations (100% below)
Latest Inspection July 14, 2025 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1913 This facility has 46% more total citations than a typical New York nursing home (19 vs. NY avg 13).↑ 46% worse
Citations per year Info Average citations per year since 2021. 3.82.6 This facility has 46% more citations per year than a typical New York nursing home (3.8 vs. NY avg 2.6).↑ 46% worse
Citations per inspection Info Average citations per inspection. 3.21.4 This facility has 129% more citations per inspection than a typical New York nursing home (3.2 vs. NY avg 1.4).↑ 129% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 69 This facility has 33% fewer total inspections than a typical New York nursing home (6 vs. NY avg 9).↓ 33% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 64 This facility has 50% more inspections with citations than a typical New York nursing home (6 vs. NY avg 4).↑ 50% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%44% This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 1679 This facility has 80% fewer total complaints than a typical New York nursing home (16 vs. NY avg 79).↓ 80% better
Complaints per year Info Average complaints per year since 2021. 3.215.8 This facility has 80% fewer complaints per year than a typical New York nursing home (3.2 vs. NY avg 15.8).↓ 80% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.380.50 This facility has 24% fewer complaints per bed than a typical New York nursing home (0.38 vs. NY avg 0.5).↓ 24% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015 This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on July 14, 2025 found no violations or deficiencies during the complaint investigation.
  • The August 7, 2024 renewal inspection cited seven deficiencies mainly in medication management, environmental standards, and admission and retention standards.
  • The facility had repeated deficiencies in resident services supervision and environmental standards across multiple inspections from 2022 to 2024.
Show Inspection Reports

Places of interest near Home of the Good Shepherd

Address 165.4 miles from city center Info Estimated distance in miles from Saratoga Springs's city center to Home of the Good Shepherd's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in New York

Home of the Good Shepherd is located in Saratoga Springs, New York.
Here are the financial assistance programs available to residents in New York.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

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The information below is reported by the New York State Department of Health.

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Frequently Asked Questions about Home of the Good Shepherd

Who is the owner of Home of the Good Shepherd?

The legal owner and operator of Home of the Good Shepherd is The Church Aid of the Protestant Episcopal Church in the Town of Saratoga Springs, Inc..

Is Home of the Good Shepherd in a walkable area?

Home of the Good Shepherd has a walk score of 97. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Home of the Good Shepherd?

According to NY state health department records, Home of the Good Shepherd's license number is 640-E-037.

How many beds does Home of the Good Shepherd have?

Home of the Good Shepherd has 42 beds.

Are there photos of Home of the Good Shepherd?

Yes — there are 18 photos of Home of the Good Shepherd in the photo gallery on this page.

What is the address of Home of the Good Shepherd?

Home of the Good Shepherd is located at 390 Church Street.

What is the phone number of Home of the Good Shepherd?

(518) 584-3317 will put you in contact with the team at Home of the Good Shepherd.

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