The Hillside Senior Living Community
Memory Care & Respite Care · Montoursville, PA
The Hillside Senior Living Community
Memory Care & Respite Care · Montoursville, PA
Overview of The Hillside Senior Living Community
60-bed community Rank #398 / 552Bed count — State benchmarkedThis home is ranked 398th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 51 / 100 Rank #274 / 657Walk Score — State benchmarkedThis home is ranked 274th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypePersonal Care Homes
IssuanceNovember 21, 2025
ExpirationNovember 21, 2026
CountyLycoming
License LevelFULL
License Number230950
The Hillside Senior Living Community is legally operated by 2725 4 Mile Drive Operating Company LLC.
Owner Name2725 4 Mile Drive Operating Company LLC
Profit StatusFor-profit
Alzheimer's
27 units
Total beds
60 units
Respite Care
Personal Care
70
Total Daily Staff
53
Waking Staff
0
Resident Support Staff
47
Residents Served
5
Current Residents
27
Capacity
47
Residents Served
Pet Friendly
Activities
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2021 · 5 years of data
These figures come from state-published inspection data.
61 citations
7 complaints
19 inspections
0 waivers
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
7 points below the Pennsylvania average for assisted living residences (83/100)
Rank #333 / 468 in Pennsylvania Inspection Score — State benchmarked This home is ranked 333rd out of 468 homes we track in Pennsylvania for inspection score. Shows this facility's inspection score compared to the Pennsylvania average among 468 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 76 out of 100. Letter grade C. 7 points below the Pennsylvania average for assisted living residences (83/100)Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average
Overall vs. PA average
4 Worse
Metrics worse than Pennsylvania average:
• Inspections with citations (75% above)
• Inspection citation rate (1% above)
• Total complaints (75% above)
• Complaints per year (75% above) 2 Better Metrics better than Pennsylvania average:
• Total citations (3% below)
• Citations per inspection (44% below)
• Inspections with citations (75% above)
• Inspection citation rate (1% above)
• Total complaints (75% above)
• Complaints per year (75% above) 2 Better Metrics better than Pennsylvania average:
• Total citations (3% below)
• Citations per inspection (44% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 61 | 63 | This facility has 3% fewer total citations than a typical Pennsylvania assisted living residence (61 vs. PA avg 63).↓ 3% better Rank #328 / 478 Total citations — State benchmarked This home is ranked 328th out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 3.2 | 5.7 | This facility has 44% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.2 vs. PA avg 5.7).↓ 44% better Rank #186 / 478 Citations per inspection — State benchmarked This home is ranked 186th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 19 | 11 | This facility has had 73% more total inspections than the Pennsylvania average (19 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 73% more |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 14 | 8 | This facility has 75% more inspections with citations than a typical Pennsylvania assisted living residence (14 vs. PA avg 8).↑ 75% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 74% | 73% | This facility has 1 percentage point higher inspection citation rate than a typical Pennsylvania assisted living residence (74% vs. PA avg 73%).↑ 1% worse Rank #298 / 478 Inspection citation rate — State benchmarked This home is ranked 298th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 4 | This facility has 75% more total complaints than a typical Pennsylvania assisted living residence (7 vs. PA avg 4).↑ 75% worse Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
Average complaints per year since 2021.
| 1.4 | 0.8 | This facility has 75% more complaints per year than a typical Pennsylvania assisted living residence (1.4 vs. PA avg 0.8).↑ 75% worse |
What does this home offer?
Pets Allowed
Places of interest near The Hillside Senior Living Community
0.0 miles from city center
Estimated distance in miles from Montoursville's city center to The Hillside Senior Living Community's address, calculated via Google Maps.
Calculate Travel Distance to The Hillside Senior Living Community
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Compare Memory Care around the area
Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the benchmark below for the typical Pennsylvania score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
|
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
|
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Messiah Lifeways at Messiah Village | MC ADC AL IL NH RESC RC SNF | Mechanicsburg | 190
Facility
190
PA AVG
94
Rank
#21 / 552 | No |
22
Facility
22
PA AVG
47
Rank
#520 / 657 | Messiah Home Inc | 89
Facility
89
PA AVG
83
Rank
#152 / 468 | 9 | 1
Facility
1
PA AVG
4
Rank
#108 / 478 | 78%
Facility
78%
PA AVG
72.7%
Rank
#338 / 478 | 32
Facility
32
PA AVG
63
Rank
#197 / 478 | 3.6
Facility
3.6
PA AVG
5.7
Rank
#213 / 478 | Non-Profit | 144
Facility
144
PA AVG
76.9
Rank
#21 / 357 | 1.21 | 78.4% | - | A+ |
| The Philadelphia Protestant Home | MC IL NH SNF | Philadelphia (Northeast Philadelphia) | 188
Facility
188
PA AVG
94
Rank
#23 / 552 | No |
76
Facility
76
PA AVG
47
Rank
#103 / 657 | Philadelphia Protestant Home | 99
Facility
99
PA AVG
83
Rank
#17 / 468 | 7 | 1
Facility
1
PA AVG
4
Rank
#108 / 478 | 43%
Facility
43%
PA AVG
72.7%
Rank
#42 / 478 | 11
Facility
11
PA AVG
63
Rank
#49 / 478 | 1.6
Facility
1.6
PA AVG
5.7
Rank
#45 / 478 | Non-Profit | - | - | 50.0% | - | - |
| Homestead Village | MC AL IL NH SNF | Lancaster (Rohrerstown) | 100
Facility
100
PA AVG
94
Rank
#202 / 552 | Yes |
16
Facility
16
PA AVG
47
Rank
#558 / 657 | Homestead Village Inc | 91
Facility
91
PA AVG
83
Rank
#112 / 468 | 5 | 0
Facility
0
PA AVG
4
Rank
#1 / 478 | 40%
Facility
40%
PA AVG
72.7%
Rank
#31 / 478 | 6
Facility
6
PA AVG
63
Rank
#19 / 478 | 1.2
Facility
1.2
PA AVG
5.7
Rank
#24 / 478 | Non-Profit | - | - | 57.0% | Private Rooms | - |
| Dunwoody Village | MC NH RC SNF | Newtown Square | 81
Facility
81
PA AVG
94
Rank
#288 / 552 | Yes |
64
Facility
64
PA AVG
47
Rank
#183 / 657 | Dunwoody Village Inc | 86
Facility
86
PA AVG
83
Rank
#194 / 468 | 16 | 3
Facility
3
PA AVG
4
Rank
#242 / 478 | 75%
Facility
75%
PA AVG
72.7%
Rank
#305 / 478 | 58
Facility
58
PA AVG
63
Rank
#319 / 478 | 3.6
Facility
3.6
PA AVG
5.7
Rank
#213 / 478 | Non-Profit | 102
Facility
102
PA AVG
76.9
Rank
#94 / 357 | 1.36 | 92.6% | Studio / 1 Bed / 2 Bed | - |
| The Hillside Senior Living Community | MC RC | Montoursville | 60
Facility
60
PA AVG
94
Rank
#398 / 552 | Yes |
51
Facility
51
PA AVG
47
Rank
#274 / 657 | 2725 4 Mile Drive Operating Company LLC | 76
Facility
76
PA AVG
83
Rank
#333 / 468 | 19 | 0
Facility
0
PA AVG
4
Rank
#1 / 478 | 74%
Facility
74%
PA AVG
72.7%
Rank
#298 / 478 | 61
Facility
61
PA AVG
63
Rank
#328 / 478 | 3.2
Facility
3.2
PA AVG
5.7
Rank
#186 / 478 | For-Profit | 70
Facility
70
PA AVG
76.9
Rank
#181 / 357 | 1.49 | - | - | - |
Frequently Asked Questions about The Hillside Senior Living Community
Who is the owner of The Hillside Senior Living Community?
The Hillside Senior Living Community is legally operated by 2725 4 Mile Drive Operating Company LLC.
Is The Hillside Senior Living Community in a walkable area?
The Hillside Senior Living Community has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Hillside Senior Living Community?
According to PA state health department records, The Hillside Senior Living Community's license number is 230950.
When does The Hillside Senior Living Community's license expire?
According to PA state health department records, The Hillside Senior Living Community's license expires on November 21, 2026.
Are pets allowed at The Hillside Senior Living Community?
Yes, The Hillside Senior Living Community allows residents to bring their pets.
Does The Hillside Senior Living Community operate as a for-profit or non-profit?
The Hillside Senior Living Community is registered as a for-profit in PA.
How many beds does The Hillside Senior Living Community have?
The Hillside Senior Living Community has 60 beds.
Guides for Better Senior Living
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