Total health inspections
5
Tennessee average 3.5
Last Health inspection on Jan 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Orchard View Post-Acute and Rehabilitation Center
Nursing Home · Tennessee, TN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Orchard View Post-Acute and Rehabilitation Center
Nursing Home · Tennessee, TN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Orchard View Post-Acute and Rehabilitation Center accepts Medicare, Medicaid, and private pay.
Orchard View Post-acute and Rehabilitation Center is a 180-bed skilled nursing community in Kingsport, Tennessee, providing post-acute rehabilitation, long-term nursing care, and specialized medical support for older adults with complex healthcare needs. Operating since 1985, the community accepts Medicare, Medicaid, and private pay. Despite its large licensed capacity, current occupancy remains well below the Tennessee average, with approximately 35.1% occupancy rate.
Services extend well beyond traditional nursing care and include wound management, IV therapy, respiratory and tracheostomy care, cardiac and stroke recovery, dialysis coordination, bariatric support, psychiatric and behavioral health services, hospice coordination, telemedicine consultations, and memory care programming.
CMS currently assigns the community a 1-star overall rating, including a 1-star score for health inspections. The most recent standard inspection in January 2025 identified seven deficiencies ranging from low-level concerns to actual-harm findings. The most serious citation involved failure to protect residents from abuse, neglect, or exploitation. Additional findings also addressed infection control, food storage practices, abuse-reporting procedures, medication and hospice coordination issues, and notification requirements related to Medicare and Medicaid coverage.
Complaint investigations from 2024 also raised notable concerns, which include a significant number of medication errors alongside abuse-prevention deficiencies, resulting in a substantial fine and a lengthy payment suspension. Another complaint investigation later that year again identified failures related to abuse prevention. Although all cited deficiencies have since been marked corrected, the repeated pattern involving resident protection and reporting procedures is an issue that warrants careful review and discussion with the management.
Staffing performance presents both strengths and limitations, with overall nursing hours remaining below Tennessee averages, particularly during weekdays for RN, LPN, and CNA coverage. However, weekend registered nurse staffing performs notably better than state benchmarks, and total weekend nursing coverage exceeds the Tennessee average. The most significant staffing concern is turnover, which remains substantially higher than statewide norms and may affect continuity of care and staff familiarity with residents’ needs.
Quality outcomes are mixed but include several encouraging indicators. Long-stay residents experience lower-than-average rates of falls with major injury, urinary tract infections, pressure ulcers, depressive symptoms, and antipsychotic medication use. Pneumococcal vaccination rates for long-stay residents also exceed the state average. At the same time, unexplained weight loss occurs at a significantly higher rate than Tennessee benchmarks, and declines in walking ability, hospitalizations, and emergency department visits are all elevated. Among short-stay residents, falls with major injury and re-hospitalization rates also exceed state norms.
Amenities include private and semi-private suites, therapeutic dining options, outdoor courtyards, Wi-Fi access, activity spaces, a beauty salon, and organized resident councils.
Orchard View Post-acute and Rehabilitation Center is ideal for those needing extensive medical or rehabilitative support in the Kingsport area, though families should carefully review inspection history, staffing stability, and corrective action plans related to abuse prevention and resident safety before choosing the community.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 61st out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 61st out of 172 homes in Tennessee. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 38m per day
Rank #61 / 172Nurse hours — State benchmarkedThis home is ranked 61st out of 172 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 172 Tennessee SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Tennessee avg
-1%
Standout metric
Weekend RN is +54% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 35m per day | ▼ 5% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 52m per day | ▼ 20% State avg: 1h 5m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 55m per day | ▼ 11% State avg: 2h 9m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 55m per day | ▲ 17% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 80% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 37m per day | ▲ 54% State avg: 24m per day · National avg: 28m per day |
Capacity and availability
This home usually has availability
Occupancy rate
35.1%
Rank #290 / 302Occupancy rate — State benchmarkedThis home is ranked 290th out of 302 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 302. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
119 days
180-bed community Rank #17 / 427Bed count — State benchmarkedThis home is ranked 17th out of 427 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
33 years in operation Rank #69 / 384Years in operation — State benchmarkedThis home is ranked 69th out of 384 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 0 / 100 Rank #531 / 554Walk Score — State benchmarkedThis home is ranked 531st out of 554 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeNursing Home
StatusLicensed
IssuanceJuly 1, 1992
ExpirationMay 12, 2026
License Number00000261
Orchard View Post-Acute and Rehabilitation Center is administrated by Rachel Hicks.
Owner NameBrookhaven Tn Opco, LLC
Rehabilitation Services
Respite Care
24-Hour Staffing
Private And Semi-Private Suites
Housekeeping
Laundry
Personal Support
Chef-Prepared Meals
Recreational Therapy Programs
On-Site Beauty Salon
Activity Rooms
Wi-Fi Access
Outdoor Courtyards
Specific Programs24/7 Skilled Nursing Care, Post-Acute Rehabilitation, Memory Care Support, IV Therapy & Wound Care, Cardiac, Stroke, and Orthopedic Recovery, Diabetic Care & Pain Management, Hospice & Palliative Care Coordination, Bariatric & Dialysis Support, Psychiatric & Behavioral Health Services, Telemedicine & Telepsych Consultations, Tracheostomy & Post-Hospital Recovery Care
Food DescriptionThree chef-prepared meals daily with therapeutic diets and in-room dining options.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Inspection oversight
- Latest inspection: October 26, 2021
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
24
Rank #144 / 176Health citations — State benchmarkedThis home is ranked 144th out of 176 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 176 TN SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 15.4
Citations per inspection
4.8
Rank #104 / 176Citations per inspection — State benchmarkedThis home is ranked 104th out of 176 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 176 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 24 citations resulted from standard inspections; 11 of 24 resulted from complaint investigations; and 7 of 24 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than Tennessee averageTennessee average: 1.1
Serious health citations
8
1233% worse than Tennessee averageTennessee average: 0.6
Citations history (last 5 years)
Abuse/Neglect serious citation
Jan 08, 2025
Corrected
Abuse/Neglect moderate citation
Jan 08, 2025
Corrected
Abuse/Neglect moderate citation
Jan 08, 2025
Corrected
Administration moderate citation
Jan 08, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
239
Employees
82
Contractors
157
Staff to resident ratio
3.57:1
104% better than Tennessee average
Avg staff/day
38
Average shift
9.4 hours
13% better than Tennessee average
Total staff hours (quarter)
33,009
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
5
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
57
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
146
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
29.5%
9,753 contractor hours this quarter
Certified Nursing Assistant: 108
Licensed Practical Nurse: 46
Occupational Therapy Assistant: 1
Medical Director: 1
Occupational Therapy Aide: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 38 | 108 | 146 | 16,887 | 92 | 100% | 10.1 |
| Licensed Practical Nurse | 11 | 46 | 57 | 7,472 | 92 | 100% | 10.7 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,577 | 67 | 73% | 8 |
| Registered Nurse | 5 | 0 | 5 | 1,158 | 84 | 91% | 9.1 |
| Physical Therapy Assistant | 2 | 0 | 2 | 928 | 68 | 74% | 7.3 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 528 | 66 | 72% | 8 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 494 | 70 | 76% | 6.9 |
| Dietitian | 1 | 0 | 1 | 486 | 59 | 64% | 8.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 439 | 65 | 71% | 6.6 |
| Physical Therapy Aide | 3 | 0 | 3 | 431 | 67 | 73% | 6.2 |
| Speech Language Pathologist | 2 | 0 | 2 | 431 | 64 | 70% | 6.7 |
| Qualified Social Worker | 1 | 0 | 1 | 423 | 66 | 72% | 6.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 92 | 13 | 14% | 7 |
| Nurse Aide in Training | 3 | 0 | 3 | 37 | 3 | 3% | 9.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 6 | 7% | 6 |
| Medical Director | 0 | 1 | 1 | 6 | 3 | 3% | 2 |
146 Certified Nursing Assistant
% of Days
100%
57 Licensed Practical Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
73%
5 Registered Nurse
% of Days
91%
2 Physical Therapy Assistant
% of Days
74%
1 Administrator
% of Days
72%
1 Nurse Practitioner
% of Days
72%
1 RN Director of Nursing
% of Days
72%
2 Mental Health Service Worker
% of Days
72%
3 Respiratory Therapy Technician
% of Days
76%
1 Dietitian
% of Days
64%
3 Other Dietary Services Staff
% of Days
71%
3 Physical Therapy Aide
% of Days
73%
2 Speech Language Pathologist
% of Days
70%
1 Qualified Social Worker
% of Days
72%
1 Occupational Therapy Aide
% of Days
14%
3 Nurse Aide in Training
% of Days
3%
1 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
3%
Penalties and fines
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$228K Rank #170 / 177Federal fines — State benchmarkedThis home is ranked 170th out of 177 homes in Tennessee. Shows this facility's cumulative CMS federal fine dollars versus the Tennessee average among facilities with fines, and where it ranks among 177 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
164% higher than Tennessee averageTennessee average: $86K
Number of fines
4
129% more fines than Tennessee averageTennessee average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
293% more payment denials than Tennessee averageTennessee average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$228K
Tennessee average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
5 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 8, 2025
$42K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 8, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 8, 2025
7 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 10, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 10, 2024
$13K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 10, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 10, 2024
$38K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.4
37% worse than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
18% worse than Tennessee averageTennessee average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
Percent of long-stay residents whose need for help with daily activities has increased
18.8%
17% worse than Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
29.5%
Percent of long-stay residents whose ability to move independently worsened
29.5%
36% worse than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.1%
In line with Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
56% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.3%
Percent of long-stay high risk residents with pressure ulcers
3.3%
39% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
60% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
18.8%
Percent of long-stay residents who lose too much weight
18.8%
198% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.9%
Percent of long-stay residents who have depressive symptoms
1.9%
83% better than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.6%
Percent of long-stay residents who received an antipsychotic medication
11.6%
30% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
In line with Tennessee averageTennessee average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.88
Number of hospitalizations per 1,000 long-stay resident days.
1.88
19% worse than Tennessee averageTennessee average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.28
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.28
45% worse than Tennessee averageTennessee average: 1.57
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.3%
11% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
20% worse than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.8%
In line with Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.3%
5% worse than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.5%
In line with Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.3%
Percentage of SNF residents who experience falls with major injury during their stay.
2.3%
203% worse than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
50.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
50.0%
7% worse than Tennessee averageTennessee average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
53% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
27% of new residents, often for long-term daily care.
Typical stay
9 - 10 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
67
Medicare
3
4.5% of residents
Medicaid
53
79.1% of residents
Private pay or other
11
16.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Orchard View Post-Acute and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
35.1%
↓ 2.8pp vs 2022
Net Income
-$336.7K
↓ ~$806.2K vs 2022
Total Payroll
$3.4M
↓ ~$171.0K vs 2022
Profit Margin
-4.2%
↓ 9.7pp vs 2022
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$8.7M
Operating loss
-$336.7K
Privately-owned community
Operated by a business corporation.
Home revenue
$8.7M Rank #142 / 176Revenue — State benchmarkedThis home is ranked 142nd out of 176 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$336.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #145 / 176Payroll — State benchmarkedThis home is ranked 145th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #145 / 176Payroll — State benchmarkedThis home is ranked 145th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.0M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Orchard View Post-Acute and Rehabilitation Center
1.8 miles from city center
Estimated distance in miles from Kingsport's city center to Orchard View Post-Acute and Rehabilitation Center's address, calculated via Google Maps.
Calculate Travel Distance to Orchard View Post-Acute and Rehabilitation Center
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Financial Assistance for
Nursing Home in Tennessee
Orchard View Post-Acute and Rehabilitation Center is located in Kingsport, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
Frequently Asked Questions about Orchard View Post-Acute and Rehabilitation Center
Who is the owner of Orchard View Post-Acute and Rehabilitation Center?
The legal owner and operator of Orchard View Post-Acute and Rehabilitation Center is Brookhaven TN OPCO, LLC.
What is the license number of Orchard View Post-Acute and Rehabilitation Center?
According to TN state health department records, Orchard View Post-Acute and Rehabilitation Center's license number is 00000261.
When does Orchard View Post-Acute and Rehabilitation Center's license expire?
According to TN state health department records, Orchard View Post-Acute and Rehabilitation Center's license expires on May 12, 2026.
Who is the administrator of Orchard View Post-Acute and Rehabilitation Center?
Rachel Hicks is the administrator of Orchard View Post-Acute and Rehabilitation Center.
How many beds does Orchard View Post-Acute and Rehabilitation Center have?
Orchard View Post-Acute and Rehabilitation Center has 180 beds.
Are there photos of Orchard View Post-Acute and Rehabilitation Center?
Yes — there are 2 photos of Orchard View Post-Acute and Rehabilitation Center in the photo gallery on this page.
What is the address of Orchard View Post-Acute and Rehabilitation Center?
Orchard View Post-Acute and Rehabilitation Center is located at 2035 East Stonebrook Place.
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