Virginia average 4.2
Last Health inspection on Mar 2023

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Occupancy between 85% and 95% suggests balanced demand.
Shenandoah Valley Westminster-Canterbury is administrated by Ms. Andrew J Heishman.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 8 | 14 | This facility has 43% fewer total inspections than a typical Virginia nursing home (8 vs. VA avg 14).↓ 43% better |
|
Inspections with violations
| 2 | 9 | This facility has 78% fewer inspections with violations than a typical Virginia nursing home (2 vs. VA avg 9).↓ 78% better |
|
Inspection violation rate
| 25% | 64% | This facility has 39 percentage points lower inspection violation rate than a typical Virginia nursing home (25% vs. VA avg 64%).↓ 39% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia nursing home (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
| 0.3 | 1.2 | This facility has 75% fewer complaints per year than a typical Virginia nursing home (0.3 vs. VA avg 1.2).↓ 75% better |
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsVirginia average 4.2
Last Health inspection on Mar 2023
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 28 citations resulted from standard inspections.
Virginia average: 0.4
Virginia average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
No contractors work on this role.
Assists with medical care and medications.
No contractors work on this role.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
88 contractor hours this quarter
| Certified Nursing Assistant | 51 | 0 | 51 | 11,575 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 16 | 0 | 16 | 4,957 | 92 | 100% | 9 |
| Medication Aide/Technician | 13 | 0 | 13 | 2,247 | 92 | 100% | 9.1 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,107 | 92 | 100% | 7.5 |
| Registered Nurse | 9 | 0 | 9 | 1,640 | 92 | 100% | 9.4 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,269 | 74 | 80% | 6.6 |
| RN Director of Nursing | 2 | 0 | 2 | 988 | 67 | 73% | 8 |
| Speech Language Pathologist | 3 | 0 | 3 | 984 | 67 | 73% | 7.6 |
| Feeding Assistant | 2 | 0 | 2 | 930 | 62 | 67% | 10 |
| Mental Health Service Worker | 3 | 0 | 3 | 711 | 64 | 70% | 7.7 |
| Physical Therapy Aide | 3 | 0 | 3 | 551 | 63 | 68% | 6.3 |
| Qualified Social Worker | 2 | 0 | 2 | 509 | 63 | 68% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 173 | 29 | 32% | 5.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 116 | 41 | 45% | 2.8 |
| Medical Director | 0 | 1 | 1 | 52 | 26 | 28% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 8 | 9% | 4.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 16 | 2 | 2% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
54% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Shenandoah Valley Westminster-Canterbury based on CMS SNF Cost Reports.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.0 miles from city center
Estimated distance in miles from Winchester's city center to Shenandoah Valley Westminster-Canterbury's address, calculated via Google Maps.
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Shenandoah Valley Westminster-Canterbury is located in WINCHESTER, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Shenandoah Valley Westminster-Canterbury has a walk score of 92. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to VA state health department records, Shenandoah Valley Westminster-Canterbury's license expires on January 1, 2027.
Ms. Andrew J Heishman is the administrator of Shenandoah Valley Westminster-Canterbury.
Shenandoah Valley Westminster-Canterbury has 66 beds.
Shenandoah Valley Westminster-Canterbury has had 8 recently reported deficiencies.
Yes — there are 6 photos of Shenandoah Valley Westminster-Canterbury in the photo gallery on this page.
Shenandoah Valley Westminster-Canterbury is located at 300 Westminster Canterbury Drive.
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