Virginia average 4.2
Last Health inspection on Mar 2023

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Shenandoah Valley Westminster-Canterbury is administrated by Ms. Andrew J Heishman.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 8 | 14 | This facility has 43% fewer total inspections than a typical Virginia nursing home (8 vs. VA avg 14).↓ 43% better |
|
Inspections with violations
| 2 | 9 | This facility has 78% fewer inspections with violations than a typical Virginia nursing home (2 vs. VA avg 9).↓ 78% better |
|
Inspection violation rate
| 25% | 64% | This facility has 39 percentage points lower inspection violation rate than a typical Virginia nursing home (25% vs. VA avg 64%).↓ 39% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia nursing home (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
| 0.3 | 1.2 | This facility has 75% fewer complaints per year than a typical Virginia nursing home (0.3 vs. VA avg 1.2).↓ 75% better |
Virginia average 4.2
Last Health inspection on Mar 2023
Virginia average 38.4
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 28 citations resulted from standard inspections.
Virginia average: 0.4
Virginia average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
88 contractor hours this quarter
| Certified Nursing Assistant | 51 | 0 | 51 | 11,575 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 16 | 0 | 16 | 4,957 | 92 | 100% | 9 |
| Medication Aide/Technician | 13 | 0 | 13 | 2,247 | 92 | 100% | 9.1 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,107 | 92 | 100% | 7.5 |
| Registered Nurse | 9 | 0 | 9 | 1,640 | 92 | 100% | 9.4 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,269 | 74 | 80% | 6.6 |
| RN Director of Nursing | 2 | 0 | 2 | 988 | 67 | 73% | 8 |
| Speech Language Pathologist | 3 | 0 | 3 | 984 | 67 | 73% | 7.6 |
| Feeding Assistant | 2 | 0 | 2 | 930 | 62 | 67% | 10 |
| Mental Health Service Worker | 3 | 0 | 3 | 711 | 64 | 70% | 7.7 |
| Physical Therapy Aide | 3 | 0 | 3 | 551 | 63 | 68% | 6.3 |
| Qualified Social Worker | 2 | 0 | 2 | 509 | 63 | 68% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Physical Therapy Assistant | 4 | 0 | 4 | 173 | 29 | 32% | 5.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 116 | 41 | 45% | 2.8 |
| Medical Director | 0 | 1 | 1 | 52 | 26 | 28% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 36 | 8 | 9% | 4.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 16 | 2 | 2% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
54% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Shenandoah Valley Westminster-Canterbury based on CMS SNF Cost Reports.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.0 miles from city center
Estimated distance in miles from Winchester's city center to Shenandoah Valley Westminster-Canterbury's address, calculated via Google Maps.
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Shenandoah Valley Westminster-Canterbury is located in WINCHESTER, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | 87.4% | +2% | 3.79 | -42% | +1% | $0 | 14 | 4.7 | - | 111 | A+ |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | David Rawlings | $17.2M | $8.2M | 47.6% | 495357 | ||||
| Shenandoah Valley Westminster-Canterbury |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Winchester | 66
Facility
66
VA AVG
98
Rank
#266 / 371 | - | - | 5.44 | -26% | +45% | $0 | 28 | 9.3 | - | 46 | - |
92
Facility
92
VA AVG
44
Rank
#12 / 449 | Gloria Shiley | $40.7M | $16.4M | 40.2% | 495165 |
Shenandoah Valley Westminster-Canterbury has a walk score of 92. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to VA state health department records, Shenandoah Valley Westminster-Canterbury's license expires on January 1, 2027.
Ms. Andrew J Heishman is the administrator of Shenandoah Valley Westminster-Canterbury.
Shenandoah Valley Westminster-Canterbury has 66 beds.
Shenandoah Valley Westminster-Canterbury has had 8 recently reported deficiencies.
Yes — there are 7 photos of Shenandoah Valley Westminster-Canterbury in the photo gallery on this page.
Shenandoah Valley Westminster-Canterbury is located at 300 Westminster Canterbury Drive.
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