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Crestwood Assisted Living
Nursing Home & Skilled Nursing · Harrisonburg, VA
Cozy interior corner with a welcome banner and a chair Outdoor garden space with seating and landscaping Interior view of an activity room with tables and equipment Bright common area with tables and chairs arranged Therapy room with exercise equipment and natural light A NuStep exercise machine in a facility interior Interior rehabilitation space with parallel bars for therapy

Crestwood Assisted Living

Nursing Home & Skilled Nursing · Harrisonburg, VA
1401 Virginia Avenue, Harrisonburg, VA 22802 View map
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Overview of Crestwood Assisted Living

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In Harrisonburg, Virginia, Crestwood Assisted Living provides nursing home and skilled nursing care. Nursing home care is for the person whose daily needs and medical needs have merged into one problem, where help with getting dressed and help with a medication schedule are no longer separate questions.

Skilled nursing means licensed nursing available on site at any hour. The difference that makes shows up at three in the morning, when a resident wakes up wrong and there is a licensed nurse in the building rather than a phone number to call and a wait to get through.

That combination fits someone who needs ongoing nursing support rather than occasional check-ins. The support does not thin out overnight and does not depend on a family member being available to notice something.

Facility Direct Line (540) 564-3550
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By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 106 Rank #38 / 81Bed count — State benchmarkedThis nursing home is ranked 38th out of 81 nursing homes we track in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #4 / 84Walk Score — State benchmarkedThis nursing home is ranked 4th out of 84 nursing homes we track in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
88 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #34 / 70Occupancy rate — State benchmarkedThis nursing home is ranked 34th out of 70 nursing homes we track in Virginia for occupancy. Shows this facility's occupancy rate versus the Virginia average, with its Statewide rank out of 70. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
83% This home usually has availability
Higher than the Virginia average: 76.8%
Occupied beds
88 / 106

About this community

License Details

StatusActive
ExpirationSeptember 30, 2027
QualificationAssisted Living | Non-Ambulatory

Ownership & Operating Entity

Crestwood Assisted Living is administered by Kristin Trask.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Business Hours12:00 AM - 11:59 PM, Sunday-Saturday

Amenities & Lifestyle

Specific ProgramsIn-House Therapy, Activities and Excursions

Contact Crestwood Assisted Living

Inspection History

In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.

Since 2025 · 1 year of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 7 deficiencies 0 complaints 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Virginia state average
Overall vs. VA average 1 Worse Metrics worse than Virginia average:
• Deficiencies per inspection (159% above) 3 Better Metrics better than Virginia average:
• Total deficiencies (78% below)
• Total complaints (100% below)
• Complaints per year (100% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityVA Averagevs. VA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 732 This facility has 78% fewer total deficiencies than a typical Virginia nursing home (7 vs. VA avg 32).↓ 78% better
Deficiencies per inspection Info Average deficiencies per inspection. 7.02.7 This facility has 159% more deficiencies per inspection than a typical Virginia nursing home (7 vs. VA avg 2.7).↑ 159% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityVA Averagevs. VA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 114 This facility has had 93% fewer total inspections than the Virginia average (1 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 93% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityVA Averagevs. VA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 07 This facility has 100% fewer total complaints than a typical Virginia nursing home (0 vs. VA avg 7).↓ 100% better
Complaints per year Info Average complaints per year since 2025. 07 This facility has 100% fewer complaints per year than a typical Virginia nursing home (0 vs. VA avg 7).↓ 100% better
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Crestwood Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from Harrisonburg's city center to Crestwood Assisted Living's address, calculated via Google Maps.

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Virginia average is: 76.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Westminster Canterbury Richmond ★ ★ ★ ★ ★
NH
AL
HC
IL
MC
Richmond
214
Facility 214
VA AVG 114
Rank #9 / 81
--
5.40
Facility 5.40
VA AVG 3.74
Rank #17 / 70
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +61%+44%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
14
Facility 14
VA AVG 38.4
Rank #18 / 69
3.5
Facility 3.5
VA AVG 8.9
Rank #10 / 69
-137A+
16
Facility 16
VA AVG 41
Rank #69 / 84
Westminster Canterbury Corporation
$35.3MFiscal year ending 09/2023
Facility $35.3MFiscal year ending 09/2023
VA AVG $19.9M
Rank #6 / 69
$25.5MFiscal year ending 09/2023
Facility $25.5MFiscal year ending 09/2023
VA AVG $11.3M
Rank #4 / 69
72.2%Fiscal year ending 09/2023
Facility 72.2%Fiscal year ending 09/2023
VA AVG 76.3%
Rank #13 / 69
495096
Westminster-Canterbury on Chesapeake Bay ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Virginia Beach (North Virginia Beach)
120
Facility 120
VA AVG 114
Rank #25 / 81
--
7.47
Facility 7.47
VA AVG 3.74
Rank #1 / 70
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -3%+99%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
17
Facility 17
VA AVG 38.4
Rank #24 / 69
5.7
Facility 5.7
VA AVG 8.9
Rank #26 / 69
-91-
47
Facility 47
VA AVG 41
Rank #32 / 84
Westminster-Canterbury On Chesapeake Bay
$41.9MFiscal year ending 09/2023
Facility $41.9MFiscal year ending 09/2023
VA AVG $19.9M
Rank #3 / 69
$25.9MFiscal year ending 09/2023
Facility $25.9MFiscal year ending 09/2023
VA AVG $11.3M
Rank #3 / 69
61.7%Fiscal year ending 09/2023
Facility 61.7%Fiscal year ending 09/2023
VA AVG 76.3%
Rank #16 / 69
495127
Falcons Landing ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Potomac Falls
60
Facility 60
VA AVG 114
Rank #62 / 81
80.0%
Facility 80.0%
VA AVG 76.8%
Rank #39 / 70
+4%
4.95
Facility 4.95
VA AVG 3.74
Rank #24 / 70
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -70%+32%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
11
Facility 11
VA AVG 38.4
Rank #9 / 69
3.7
Facility 3.7
VA AVG 8.9
Rank #11 / 69
-48A+
33
Facility 33
VA AVG 41
Rank #46 / 84
Air Force Retired Officers Community-Washington D.c
$37.2MFiscal year ending 12/2023
Facility $37.2MFiscal year ending 12/2023
VA AVG $19.9M
Rank #5 / 69
$21.0MFiscal year ending 12/2023
Facility $21.0MFiscal year ending 12/2023
VA AVG $11.3M
Rank #7 / 69
56.5%Fiscal year ending 12/2023
Facility 56.5%Fiscal year ending 12/2023
VA AVG 76.3%
Rank #23 / 69
495312
Sunnyside Presbyterian Retirement Community ★ ★ ★ ★ ★
NH
AL
MC
SNF
Harrisonburg
91
Facility 91
VA AVG 114
Rank #45 / 81
80.2%
Facility 80.2%
VA AVG 76.8%
Rank #38 / 70
+4%
4.72
Facility 4.72
VA AVG 3.74
Rank #29 / 70
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -64%+26%
$0
Facility $0
VA AVG $54.3k
Rank #1 / 74
5
Facility 5
VA AVG 38.4
Rank #2 / 69
1.7
Facility 1.7
VA AVG 8.9
Rank #1 / 69
-73-
88
Facility 88
VA AVG 41
Rank #4 / 84
Richard Morin
$11.3MFiscal year ending 12/2023
Facility $11.3MFiscal year ending 12/2023
VA AVG $19.9M
Rank #49 / 69
$13.8MFiscal year ending 12/2023
Facility $13.8MFiscal year ending 12/2023
VA AVG $11.3M
Rank #19 / 69
122.3%Fiscal year ending 12/2023
Facility 122.3%Fiscal year ending 12/2023
VA AVG 76.3%
Rank #4 / 69
495387

Rank badges are statewide and care-type specific: each nursing home is ranked against every other VA nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Frequently Asked Questions about Crestwood Assisted Living

Is Crestwood Assisted Living in a walkable area?

Crestwood Assisted Living has a walk score of 88. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

When does Crestwood Assisted Living's license expire?

According to VA state health department records, Crestwood Assisted Living's license expires on September 30, 2027.

What is the occupancy rate at Crestwood Assisted Living?

Crestwood Assisted Living's occupancy is 83%.

Are pets allowed at Crestwood Assisted Living?

Yes, Crestwood Assisted Living allows residents to bring their pets.

Who is the administrator of Crestwood Assisted Living?

Kristin Trask is the administrator of Crestwood Assisted Living.

How many beds does Crestwood Assisted Living have?

Crestwood Assisted Living has 106 beds.

Has Crestwood Assisted Living had any deficiencies?

Crestwood Assisted Living has had 7 reported deficiencies according to records from Virginia Department of Social Services (VDSS).

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