Forest Hills Center
Nursing Home · Westerville, OH
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Forest Hills Center

Nursing Home · Westerville, OH
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Forest Hills Center accepts Medicare, Medicaid, and private pay.

Overview of Forest Hills Center

Forest Hills Center, located in Columbus, Ohio, is a distinguished skilled nursing and rehabilitation community. Nestled amidst serene surroundings, their well-maintained walking paths offer residents a peaceful retreat. Positioned close to a vibrant cultural and social scene, this nursing home community ensures a fulfilling lifestyle with a dynamic calendar of live entertainment, outings, dancing, exercise, crafts, and engaging game nights.
With over a decade of expertise, Forest Hills Center has been a trusted provider of rehabilitation and skilled nursing services, prioritizing a swift and stress-free recovery. Their personalized approach to care empowers residents and their families to actively participate in developing a care strategy that aligns with their unique preferences and needs. Additionally, Forest Hills Center offers adult day services, giving at-home caregivers the flexibility to tend to their commitments or enjoy personal time. The community proudly participates in various programs and payment options, including Passport, Senior Options, Caregiver Grants, Ohio Health Plan, Medicaid, and private pay, among others. Forest Hills Center stands as a beacon of compassionate care and unwavering support, dedicated to enhancing the lives of its residents and providing respite for their caregivers.

(614) 891-1111

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 5.7% Below OH avg. ▼ 5.7% Below OH avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.6% Below OH avg. ▼ 28.6% Below OH avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 18.1% Below OH avg. ▼ 18.1% Below OH avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 14.7% Above OH avg. ▲ 14.7% Above OH avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Ohio state averages

Total nursing care / resident Info This home is ranked 98th out of 203 homes in Ohio. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 29m per day
Rank #98 / 203Nurse hours — State benchmarkedThis home is ranked 98th out of 203 homes in Ohio. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 203 Ohio SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Ohio avg (3h 32m per day)
vs Ohio avg
-2%
Staff typeHours / Day / Residentvs state avg
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 55m per day

Capacity and availability

This home is often near full

Occupancy higher than 95% suggests steady demand, but availability may be limited.

Higher occupancy than the Ohio average: 78.7%
Occupancy rate 95.2% Rank #14 / 203Occupancy rate — State benchmarkedThis home is ranked 14th out of 203 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 203. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 246 days
Occupancy rate
95.2% Rank #14 / 203Occupancy rate — State benchmarkedThis home is ranked 14th out of 203 homes in Ohio. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 203. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
246 days
Walk Score
Walk Score: 45 / 100 Rank #95 / 201Walk Score — State benchmarkedThis home is ranked 95th out of 201 homes in Ohio. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Ohio SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Contact Forest Hills Center

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 93
Employees 85
Contractors 8
Staff to resident ratio 1.29:1
40% worse than Ohio average
Ohio average ratio: 2.14:1 Ohio average ratio: 2.14:1See full Ohio ranking
Avg staff/day 30
Average shift 8.6 hours
6% better than Ohio average
Ohio average: 8.1 hours Ohio average shift: 8.1 hoursSee full Ohio ranking
Total staff hours (quarter) 23,793

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.7%

1,349 contractor hours this quarter

Physical Therapy Assistant: 2 Speech Language Pathologist: 1 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 1 Physical Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4604612,40692100%9.4
Licensed Practical Nurse190194,95492100%8.8
Registered Nurse100101,8929098%10
Other Dietary Services Staff2028568289%7.2
RN Director of Nursing2028166065%8
Qualified Social Worker0115206571%8
Administrator1015126470%8
Nurse Practitioner1014806065%8
Speech Language Pathologist0113756368%5.9
Mental Health Service Worker1012373538%6.8
Occupational Therapy Aide1011842325%8
Physical Therapy Aide0111763538%5
Physical Therapy Assistant0221533437%4.5
Clinical Nurse Specialist101761011%7.6
Respiratory Therapy Technician011663437%2
Dental Services Staff1013244%8
Medical Director011301314%2.3
Occupational Therapy Assistant011291011%2.9
46 Certified Nursing Assistant
% of Days 100%
19 Licensed Practical Nurse
% of Days 100%
10 Registered Nurse
% of Days 98%
2 Other Dietary Services Staff
% of Days 89%
2 RN Director of Nursing
% of Days 65%
1 Qualified Social Worker
% of Days 71%
1 Administrator
% of Days 70%
1 Nurse Practitioner
% of Days 65%
1 Speech Language Pathologist
% of Days 68%
1 Mental Health Service Worker
% of Days 38%
1 Occupational Therapy Aide
% of Days 25%
1 Physical Therapy Aide
% of Days 38%
2 Physical Therapy Assistant
% of Days 37%
1 Clinical Nurse Specialist
% of Days 11%
1 Respiratory Therapy Technician
% of Days 37%
1 Dental Services Staff
% of Days 4%
1 Medical Director
% of Days 14%
1 Occupational Therapy Assistant
% of Days 11%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 2.1
65% better than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 9.5
25% better than Ohio average

Ohio average: 12.7

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.5%
49% better than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 2.9%
67% better than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.0%
In line with Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.7%
80% better than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.6%
59% better than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
93% worse than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.6%
74% better than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.9%
92% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 29.6%
250% worse than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 64.7%
30% worse than Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 14.0%
82% worse than Ohio average

Ohio average: 78.0%

Breakdown by payment type

Medicare

11% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

72% of new residents, often for short stays.

Typical stay 7 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 72
Medicare
1
1.4% of residents
Medicaid
54
75% of residents
Private pay or other
17
23.6% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$8.9M
Profit
$1.4M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$8.9M Rank #137 / 203Revenue — State benchmarkedThis home is ranked 137th out of 203 homes in Ohio. Shows this facility's annual revenue compared to the Ohio SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$1.4M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #157 / 203Payroll — State benchmarkedThis home is ranked 157th out of 203 homes in Ohio. Shows total annual staff payroll benchmarked to the Ohio average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.9M
43.7% of revenue Rank #164 / 203Payroll % — State benchmarkedThis home is ranked 164th out of 203 homes in Ohio. Shows payroll as a percentage of revenue versus the Ohio average. Well-run Ohio SNFs typically land around 54–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.6M
Total costs $7.5M

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Managed by Goodwin Living

Nursing Home Administrator, MSN, RN-BC, LNHA

Goodwin Living serves as the Nursing Home Administrator at Forest Hills Center, bringing professional leadership to the community. Holding credentials including MSN, RN-BC, and LNHA, they oversee nursing home operations to ensure quality care and compliance with standards.

Financial Assistance for
Nursing Home in Ohio

Forest Hills Center is located in Westerville, Ohio.
Here are the financial assistance programs available to residents in Ohio.

Get Financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+
General Ohio resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Administered through regional agencies; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+
General Ohio resident, at risk of decline.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OH

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized)
General OH resident, Medicaid-eligible, NFLOC.
Income Limits (2025) ~$2,829/month (individual); QIT required.
Asset Limits $2,000 (individual), $3,000 (couple).
OH

Covers ~300 facilities; room/board not included (separate cost).

Benefits
Personal care Meals Medication management Transportation (~$3,000-$4,000/month value)

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+
General OH resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OH

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled
General OH resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OH

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized
General OH resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
OH

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
OH

12 AAAs; rural/low-income priority; volunteer respite option.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OH resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OH

High veteran demand; supports care in multiple settings.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled)
General OH resident, homeowner, low-income.
Income Limits (2025) ~$38,500/year individual, adjusted annually
Asset Limits Not assessed; home ownership required.
OH

Reduces taxable value by $25,000; applies to primary residence.

Benefits
Tax reduction (~$400-$800/year avg., varies by county)

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized
General OH resident, homeowner, hardship post-Jan 21, 2020.
Income Limits (2025) ~$147,600/year family of 4, 150% AMI; varies by county
Asset Limits Not assessed; hardship-focused.
OH

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.

Benefits
Mortgage aid ($25,000 max) Utility/property tax aid ($5,000 avg.)

Compare Nursing Home around Westerville

The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

4 facilities compared · CMS & OH Dept. of Health data

Filter by care type
Highbanks Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westerville56 95.0% +21%2.97 +31%-16%$0205.0-53 57 Zallaca Romero$5.8M$3.0M51.5%366303
The Landings of Westerville
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westerville120 89.2% +13%2.89 +16%-18%$072.31111 28 Josie Woosley$16.3M$9.4M57.3%366494
Forest Hills Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westerville75 95.2% +21%3.48 +17%-2%$0323.6-73 45 -$8.9M$3.9M43.7%365980
Columbus Colony For Elderly Care
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Westerville110 79.9% +2%3.04 +57%-14%$169.6k559.2573 46 Ohio School For The Deaf Alumni Association$11.3M$5.9M52.5%365421

Frequently Asked Questions about Forest Hills Center

Is Forest Hills Center in a walkable area?

Forest Hills Center has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Forest Hills Center?

Forest Hills Center's occupancy is 95.2%.

What is the phone number of Forest Hills Center?

(614) 891-1111 will put you in contact with the team at Forest Hills Center.

Is Forest Hills Center Medicare or Medicaid certified?

Yes — Forest Hills Center is a CMS-certified provider of Medicare and Medicaid.

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