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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Pillars of Biloxi is a compassionate nursing home in Biloxi, MS, that offers skilled nursing and rehabilitation. With its supportive and welcoming environment, the community ensures older adults are well-cared for during their stay. Exceptional services, including 24-hour RN coverage, physical, occupational, and speech therapy, and freshly-prepared meals, are also provided to improve residents’ quality of life. Alongside a specially-trained team, the community focuses on creating personalized care plans to meet residents’ ever-changing needs and preferences.
Themed celebrations, exercise classes, and music therapy ensure residents can maintain holistic wellness. Residents can also rest and connect with friends, especially with semi-private rooms and an outdoor patio. Surrounded by trees and green spaces in the peaceful residential area of Biloxi, the community guarantees a stress-free retirement. As one of the trusted options for senior living in Mississippi, this nursing home ensures older adults can live to their potential in retirement.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 71st out of 100 homes in Mississippi.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 26m per day | ▼ 32% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 50m per day | ▼ 23% State avg: 1h 5m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 10m per day | ▼ 13% State avg: 2h 29m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 1m per day | ▼ 14% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 19m per day | ▼ 14% State avg: 22m per day · National avg: 29m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
25% of new residents, usually for short-term rehab.
56% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #4 / 101Payroll — state benchmarkedThis home is ranked 4th out of 101 homes in Mississippi.Shows total annual staff payroll benchmarked to the Mississippi average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Similar to the Mississippi average: 82.3%The Pillars of Biloxi is legally operated by CLC of Biloxi LLC, and administrated by Lana Aultman.
Key information about the people who lead and staff this community.
In Mississippi, the State Department of Health, Bureau of Health Facilities Licensure conducts unannounced surveys to monitor facility compliance with health, safety, and resident rights laws.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Mississippi state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | MS Average | vs. MS Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 175 | 45 | This facility has 289% more total deficiencies than a typical Mississippi nursing home (175 vs. MS avg 45).↑ 289% worse |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 25 | 6.4 | This facility has 291% more deficiencies per year than a typical Mississippi nursing home (25 vs. MS avg 6.4).↑ 291% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 1, 2025, found the facility to be in compliance with Medicare, Medicaid, and state licensure requirements, with no deficiencies cited. Prior inspections showed a mixed history, including a significant annual survey in August 2025 that cited deficiencies related to staffing, residents’ rights, activities of daily living (ADL) care, food safety, infection control, medication management, and grievance resolution. Complaint investigations were mostly unsubstantiated, except for a substantiated issue with the use of unnecessary psychotropic medications and a prior substantiated Immediate Jeopardy related to resident elopement and verbal abuse, both of which were corrected promptly. Enforcement actions included termination of responsible staff and removal of Immediate Jeopardy status after corrective measures; fines or license suspensions were not listed in the available reports. The facility appears to have improved recently, with follow-up surveys confirming compliance after earlier deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsMississippi average 4.4
Last Health inspection on Aug 2025
Mississippi average 16.9
Mississippi average 3.83
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 41 citations resulted from standard inspections; 8 of 41 resulted from complaint investigations; and 1 of 41 came from combined inspections (standard and complaint).
200% worse than Mississippi averageMississippi average: 1
2
82% worse than Mississippi averageMississippi average: 1.1
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 21, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Aug 21, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 21, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
The Pillars of Biloxi is located in Biloxi, Mississippi.
Here are the financial assistance programs available to residents in Mississippi.
9.3 miles from city center
Estimated distance in miles from Biloxi's city center to The Pillars of Biloxi's address, calculated via Google Maps.
— 3.59 miles to nearest hospital (Keesler Medical Center)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
26% worse than Mississippi averageMississippi average ratio: 1.69:1
0% compared with Mississippi averageMississippi average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Total hours from contractors
272 contractor hours this quarter
| Certified Nursing Assistant | 94 | 0 | 94 | 28,135 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 30 | 0 | 30 | 8,694 | 91 | 100% | 8.3 |
| Registered Nurse | 17 | 0 | 17 | 4,883 | 91 | 100% | 8.4 |
| Other Dietary Services Staff | 9 | 0 | 9 | 3,034 | 91 | 100% | 7.8 |
| RN Director of Nursing | 5 | 0 | 5 | 1,515 | 73 | 80% | 8.2 |
| Dental Services Staff | 5 | 0 | 5 | 1,398 | 65 | 71% | 8.1 |
| Qualified Activities Professional | 4 | 0 | 4 | 1,021 | 90 | 99% | 10.6 |
| Speech Language Pathologist | 3 | 0 | 3 | 776 | 81 | 89% | 5.5 |
| Physical Therapy Aide | 2 | 0 | 2 | 593 | 68 | 75% | 6.2 |
| Dietitian | 1 | 0 | 1 | 533 | 59 | 65% | 9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 532 | 64 | 70% | 8.3 |
| Administrator | 2 | 0 | 2 | 488 | 61 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 298 | 59 | 65% | 4.9 |
| Feeding Assistant | 0 | 4 | 4 | 210 | 41 | 45% | 3.7 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 163 | 75 | 82% | 2.2 |
| Medical Director | 0 | 1 | 1 | 47 | 26 | 29% | 1.8 |
| Mental Health Service Worker | 0 | 1 | 1 | 15 | 4 | 4% | 3.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
148Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
24% better than Mississippi averageMississippi average: 12.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
11% better than Mississippi averageMississippi average: 22.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
14.9%
30% better than Mississippi averageMississippi average: 21.2%
Percent of long-stay residents whose ability to move independently worsened
15.8%
35% better than Mississippi averageMississippi average: 24.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.8%
34% worse than Mississippi averageMississippi average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
7% worse than Mississippi averageMississippi average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
8.4%
17% worse than Mississippi averageMississippi average: 7.1%
Percent of long-stay residents with a urinary tract infection
1.0%
61% better than Mississippi averageMississippi average: 2.6%
Percent of long-stay residents who lose too much weight
4.6%
26% better than Mississippi averageMississippi average: 6.2%
Percent of long-stay residents who have depressive symptoms
7.2%
367% worse than Mississippi averageMississippi average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
26.5%
25% worse than Mississippi averageMississippi average: 21.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Mississippi averageMississippi average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Mississippi averageMississippi average: 97.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.86
24% better than Mississippi averageMississippi average: 2.44
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.43
16% better than Mississippi averageMississippi average: 2.88
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
11% better than Mississippi averageMississippi average: 87.9%
Percent of short-stay residents who newly received an antipsychotic medication
4.9%
95% worse than Mississippi averageMississippi average: 2.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
18% better than Mississippi averageMississippi average: 84.6%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.9%
14% better than Mississippi averageMississippi average: 27.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.9%
35% better than Mississippi averageMississippi average: 15.3%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Mississippi averageMississippi average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.7%
22% worse than Mississippi averageMississippi average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
46.5%
8% worse than Mississippi averageMississippi average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
21% higher than Mississippi averageMississippi average: $39K
100% more fines than Mississippi averageMississippi average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Mississippi averageMississippi average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 3, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 21, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 21, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 14, 2024Last updated: Jan 2026
Historical financial and operational data for The Pillars of Biloxi based on CMS SNF Cost Reports.
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The legal owner and operator of The Pillars of Biloxi is CLC of Biloxi LLC.
The Pillars of Biloxi has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
The Pillars of Biloxi's occupancy is 85%.
Lana Aultman is the administrator of The Pillars of Biloxi.
The Pillars of Biloxi has 180 beds.
(228) 392-0020 will put you in contact with the team at The Pillars of Biloxi.
The Pillars of Biloxi is in Harrison County.
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